Front Desk Officer (Female) at Rally Trade

Job Description

• We are looking for a pleasant Front Desk Representative (Female) to undertake all receptionist and clerical duties at the desk of our main entrance
• You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information
• A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests and clients
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

• Proven experience as Front Desk Representative, Agent or relevant position
• Familiarity with office machines (e.g. scanner, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• HND or B.Sc in any subject with a minimum grade of Second Class Lower (2:2); additional qualifications will be a plus
• Interested candidates must reside in Abuja.

Salary

• N60,000 per month.