Senior Programme Coordinator - Water, Sanitation & Hygiene (WASH) at Christian Aid

Location: Maiduguri, Borno
Department: International
Reports to: Humanitarian Response Manager
Type of contract: Fixed Term
Contracted hours:  35
Contract length: 3 months

Role Purpose

• The Senior Programme Coordinator (SPC) WASH provides day to day oversight and strategic leadership on the development and implementation involving management of all aspects of the programme, including recruitment and performance management, assessments, designing, planning, implementation, monitoring staff capacity building, reporting and technical support to the WASH Programme.
• S/He will be responsible for managing Christian Aid WASH programmes, to provide support on both hardware and software project components and ensure the project is implemented in line with the proposal and project plan.
• S/He will provide oversight and lead on technical WASH areas as well as coordinate with WASH sector.

Role Context

• The role works within the International Programmes role family positioned in Maiduguri, the role is part of the wider Nigeria Country Humanitarian Response Team. The role works closely and directly with Humanitarian Response Manager based in Maiduguri and also with Humanitarian Division’s
• Regional Emergency Manager, as well as other colleagues from the Nigeria team. The SPC WASH will be based in Maiduguri, Nigeria with frequent trips to North-East states (Borno, Yobe and Adamawa) of Nigeria.
• The SPC will work closely with the Humanitarian Response Manager and the country team on humanitarian program design, implementation, fundraising. S/He will support CA country offices to engage in the right networks, increasing the profile of CA humanitarian work and its visibility.

Key Outcomes

• The Christian Aid WASH project is successfully managed following Christian Aid’s humanitarian policies and procedures.
• Manage the technical aspect of the WASH Projects in North East Nigeria giving support to the Christian Aid WASH team during planning, designing and implementation of WASH Activities. Support other WASH interventions as required.
• Provide support and implement WASH projects with particular focus on engineering (water supply and sanitation) and sustainability of WASH interventions, and links to Hygiene Promotion
• Provide technical support and guidance to the engineers on preparing technical drawings and technical specifications for tenders.
• Provide technical support and guidance to the Hygiene Promotion officer in designing effective hygiene promotion campaigns.
• Actively participate in interagency WASH coordination with relevant WASH actors at different levels.
• Develop strategies and plans that contribute to raising the profile of Christian Aid as an expert organization in the WASH sector.
• Assess WASH needs based on a variety of sources, including assessments, technical data, early warning information, and reports from NGOs, the UN and other actors,
• As a WASH expert, coordinate on the general humanitarian response with all stakeholders including humanitarian actors, Missions, Embassies, host governments, NGOs, and donors.
• Participate in conducting joint assessments and planning responses together with other teams and follow up on the recommendations & assist in the development of funding proposals as relevant to support the WASH programme in North-East Nigeria.
• This includes representing Christian Aid in WASH cluster and working group meetings and donor meetings. This also includes engagement with networks in order to increase the profile and visibility of Christian Aid.
• Ensure effective implementation of the M&E plan, ensuring accurate information is collected and analysed for all programme components. Ensure that impacts or problems are identified clearly discussed in the team and community and fed back into the programming.
• Robust humanitarian practice and minimum standards in disaster response, as reflected in policies and procedures, are successfully implemented.
• Emergency staff performing to high standards and meeting objectives as a result of effective management. Effective capacity building is in place for staff and volunteers on humanitarian response.
• All programmes are accountable to donors and beneficiaries.
• Christian Aid is represented at all levels, national and internationally.
• Effective projects and programmes delivered with impact in line with agreed aims.
• Humanitarian and financial policies and procedures complied with particularly reporting requirements.
• Project proposals completed, based on strong planning and evaluation procedures using Christian Aid’s internal systems. Funds used for designated purposes.

Relationships
External:

• Represents Christian Aid at external meetings with actors including donors and government
• Liaise with other actors in emergency response for the region (UN, NGO, national and local authorities, incl. through established coordination mechanisms

Internal:

• Work with the country team in Nigeria, and staff in the Humanitarian division.

Decision making:

• Make decisions to ensure the WASH project is led and managed effectively and effectively linked to the wider Nigeria programme.
• Proposes action Christian Aid should take in its response to the emergency and makes day-to-day decisions to guide the implementation and smooth running of the project.
• Leads and manages a team and ensures the workgroup is effectively managed.
• Shared budget authority for the WASH related projects

Analytical skills:

• The post holder is responsible for overall lead of the WASH Programme of Christian Aid in North-East Nigeria and is expected to work with initiative and innovation, using analytical skills and their own judgement to recommend humanitarian programme decisions for the organisation in consultation with a wide range of country team and humanitarian colleagues and partner organisations.

Developing self and others:

• The post holder is expected to work independently with support from the Humanitarian Response
• Manager / Regional Emergency Manager providing leadership and influencing strategies within the country and ensuring upholding of humanitarian standards and principles by Christian Aid staff and partners. Key skills required are being able to effectively manage from a distance as well as be able to influence decisions of colleagues at a range of seniority levels. May have the direct responsibility for developing, coaching and motivating one or more staff, undertakes performance reviews and development of action plans to improve the performance of others, whether staff or volunteers.

Person Specification
Essential:

• Qualifications in a discipline related to WASH, Civil Engineering and/or related field.
• Practical experience in managing water and sanitation projects (construction / repair of hand pump, construction of wells, low cost sanitation etc.) sustainability of water points, training of WASH committees etc.
• Experience of coordinating WASH activities.
• This position demands a dynamic individual with a demonstrated ability to work hard and achieve results in a demanding, fast paced and often insecure environment.
• At least 5 years of experience in humanitarian response with International Non-Government Organisations with a track record of success in designing, implementing, managing and monitoring WASH programming in different emergency settings, ideally in WASH sectors.
• Minimum one-year aid-related International NGO experience in North-East Nigeria.
• Project management skills.
• Good knowledge of and experience working with IDPs in Nigeria.
• Good understanding of gender-sensitive programming.
• Good interpersonal, organisational and communication skills.
• Knowledge of capacity building tools; of Sphere and Red Cross Code of Conduct; of HAP standards.
• Fluency in written and spoken English

Desirable:

• Specialised qualification in emergency and/or development work.
• Ability to speak and understand Hausa
• Understanding of the political, social and economic context of the region and the humanitarian/development issues and challenges it faces of peace building and conflict resolution
• Experience of organisational development
• Experience in WASH projects in humanitarian responses

IT competency required:

• Intermediate

Competency Profile
LEVEL 2: You are expected to be able to:

Build partnerships:

• Take on different work when necessary to achieve a team or organisational goal.
• Actively consult with others to ensure you understand their needs or goals.
• Listen to and take on board fresh perspectives and views even if you initially disagree with them.
• Maintain on-going relationships with individuals and contacts through networks, based on mutual rapport and respect.

Communicate Effectively:

• Make complex things simple for the benefit of others.
• Actively listen and question to check your understanding and draw out others when they are not expressing themselves clearly or seem to be holding back.
• Be sensitive to what others may be feeling, based on what they say, how they say it and their non-verbal behavior, adapting your style and approach to fit.
• Address difficult issues when they arise, being honest and open.

Steward Resources:

• Implement ways to reduce the inefficient use of resources or pass the ideas on to someone who can make them happen.
• Estimate the resources needed to achieve your own work plans or objectives and to deliver them in the most efficient and cost-effective way.
• Set and communicate realistic timelines for achieving tasks, working out how best to adapt as priorities change or unforeseen circumstances arise.

Deliver Results:

• Prioritise, plan and monitor own work to meet own and team deliverables to agreed performance or quality standards.
• Acknowledge others’ priorities whilst being prepared to say “no” if there are genuine reasons why their needs cannot be met.
• Use logical processes and relevant tools and techniques to report on information or analyse options.
• Make timely and considered recommendations or decisions based on analysis of available data, information and evidence.

Realise Potential:

• Evaluate your own work and actively address gaps in knowledge and skills, without prompting.
• Recognise how you react to feedback and manage reactions positively, acting on specific feedback from others.
• Share your knowledge where it will help others to be more effective.
• Provide instruction, constructive feedback and guidance to others to help them learn.

Strive for Improvement:

• Constructively challenge existing practice.
• Seek better ways of doing things, taking into account the possible implications.
• Make positive suggestions on a way forward when faced with challenges even if these falls outside own scope of work.
• Look inside and outside Christian Aid for new ideas and evaluate them for own work.

Remuneration
Salary (full time): N9,871,478 Salary (full time).