Team Lead, DCG & Integration (Supervisory) at MTN Nigeria

Job Description

• To ensure the integrity/consistency of all the DT loaded in the Network.
• To decide MTNN procedures, processes and routines for resource restoration that shall be invoked to ensure that resource configuration and / or resource quality problems are corrected according to prevailing requirements.
• Draw up project plans for the team as required for all projects ensuring it align with approve cost.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Coordinate and lead team during testing, acceptance and integration of new services into the network.
• Take responsibility for DCG weekly and monthly reports.
• Ensure integrity and consistency of all DT deployed in the Core Network.
• Attend to all DT related faults on the network.
• Use performance statistics on OPTIMA/FACTS to lead the team in achieving all KPIs.
• Oversee the implementation of all SRCs within set KPIs.
• Ensure a change control process for all data scripts is produced and maintained.
• Maintain a good relationship between all network related sections, customers and product suppliers
• Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge as well as identify developmental opportunities for team members.
• Oversee and coordinate all technical activities, activities of direct reports and ensure all transactions and administrative documentation is recorded and available for business use.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
• Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours
• Overtime work and long shifts may be required from time to time

Experience & Training    
Education:

• Fluent in English
• First degree in Electrical/Electronics or Communication Engineering

Experience:

• Minimum of 3 years’ experience in an area of specialisation; with experience in supervising others
• Experience working in a medium organization
• Hands-on experience in switching operations in a GSM Environment
• Experience of Data Transcript in an AXE 10 environment. 

Training:

• GSM data transcript
• GSM MSC/VLR/HLR Operations
• AXE Intelligent network overview
• GSM advanced system techniques
• BSC Operations
• MGW Operations and Configuration
• WCDMA

Minimum qualification:

• BA, BEd, BSc, BEng or HND