Technical Sales Officer at Tezza Business Solutions Ltd

Job Description

• Close and grow sales through professional communication with existing and potential clients
• Manage and interpret customer requirements – speaking with clients to understand, anticipate and meet their needs.
• Ability to learn, understand and demonstrate technical concepts including IT related products and solutions
• Exposure to and strong understanding of software development concepts, lifecycle and methodologies
• Prior experience marketing IT services to the following sectors - banking, telcos, healthcare, and insurance
• Willing and able to travel locally, regionally and internationally.
• Communicate sales or service opportunities and customer concerns or suggestions
• Identify and resolve client concerns; recommending a course of action to alleviate these concerns in the Future.
• Ability to learn, understand and demonstrate technical concepts including IT related
• Understand and comply with established guidelines that ensure a safe and healthy work environment
• Coordinates company staff to provide exemplary service to customers
• Expand market awareness of our products and our industry experience by communicating features and
• Benefits of our products and services effectively
• Work with the testing team to ensure customer project requirements are met
• Maintaining records of customer communications and contact information as required
• Making technical presentations, webinars
• Preparing responses to RFP (request for proposals) and RFI (request for information)
• Attending and participating in conferences and other marketing events
• Maintain awareness of pertinent client information, future plans, payment performance; communicate any client information that may affect company decisions to appropriate departments as needed
• Working knowledge of the design tools and price calculations
• Researches market requirements and market data
• Maintain knowledge of competitor products and identify and report intelligence on competitor pricing or marketing strategies
• Maintains current Company product knowledge.
• Submit a variety of sales status reports as required, including activity, closings, follow-up, and adherence to goals
• Submit quarterly customer visit plans; schedule client meetings and action plans for follow-up
• Send legal documents to customers and send signed copies for filing
• Responsible for setting the customer’s expectations

Knowledge and Skill Requirements

• Technical background preferred
• Minimum of Bachelor’s degree
• Strong interpersonal and communication skills
• Knowledge of advertising and sales promotion techniques
• Strong presentation skills and professional appearance
• Valid driver license
• Three to Five years of proven sales or marketing experience
• Microsoft Office proficiency
• Ability to climb ladders and visit rooftops if required
• Strong organizational skills
• Attention to detail
• Ability to work in a fast paced and dynamic work environment:
• Ability to go into customers’ locations and identify technical challenges and inefficiencies.
• Ability to provide solution based selling to customers.
• Work independently as well as cohesively with employees and managers as part of a team.
• Excellent problem solving and conflict resolution skills in order to resolve conflicts andproblems.