Latest Recruitment at ISN Products Limited

Details:

Job Summary:

• Basic troubleshooting, installation, maintenance and repair on designated equipment
• Completing Preventative Maintenance and field modifications
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
• Maintaining daily communications with customers to ensure resolution and proper follow-up
• Utilizing the escalation process to resolve customer service delivery issues
• Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales
• Working as a member of the local team to provide efficient service delivery to all accounts within assigned area

Education and Skills Required:

• Bachelor’s degree with at least a 2.1 grade in Electrical Engineering, Biomedical Engineering or related field
• Minimum of two (2) years work experience
• Resourceful, with the ability to work independently
• Strong time management skills
• Ability to adapt to changing circumstances
• Decision-making, problem resolution and creative thinking skills
• Attention to detail
• Ethical and trustworthy
• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner

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Location  (Lagos, North, South East, South South)

Details:

Job Summary:

• Detailing to Health Care Professionals with focus on value add and product differentiation.
• Hold HCP presentations as well as Diabetes Management clinic meetings with patient groups with approved slide from RDC Sales Manager W/A
• Implementation of RDC HCP strategies as directed my Sales Manager W/A
• Implementation of Sales Strategy with key marketing messages by customer segmentation.
• Identify new possible clients as well as opportunities within existing clients in order to further grow business.
• Ensure monthly reviewing and reporting of sales to drive annual sales targets and achieve increased revenue and market share.
•  Ensure correct and effective brand awareness at customer sites and offices.
• Plan and facilitate (user and promotional) workshops for existing and new possible clients in order to showcase and market Roche services and products.
• Ensure ongoing liaison, contact, interaction and communication with customers and specifically key responsible contacts in order to provide customer service excellence.
• To perform basic complaint management functions which includes but is not limited to receiving a case from the customer and reporting it to the DC call centre for capturing and investigating

Education and Skills Required:

•  Preferably a pharmacist or a graduate with science background (minimum of 2.1 for a Science graduate)
• Minimum of 3 years Sales and Medical Rep experience, preferably in area of Diabetes related products
• 3 - 5 years sales experience within the Insulin/Diabetes Monitoring environment
• Must have proven record of HCP engagements and be able to discuss Strategy
• Proven track record of the following:
• • • Customer relations and interaction (Relationship Building)
    • Good communication skills (oral and written)
    • Presentation skills and information communication style (Influencing)
    • Persuasive skills and emotional intelligence
    • Problem solving and analytical skills
    • Result oriented and able to deliver customer's needs
• Negotiation skills and ability to be decisive and take appropriate actions

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Details:

Job Summary:

• Oversee the relationships of the company with its most important clients.
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts using key account metrics

Education and Skills Required:

•  Bachelor’s degree with at least a 2.1 grade in Laboratory Sciences or related field

• Minimum of two (2) years work experience

• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation

• Resourceful, with the ability to work independently
• Decision-making, problem resolution and creative thinking skills
• Attention to detail
• Ethical and trustworthy

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Lagos, North, South East, South South

Details:

Job Summary:

• Responsible for the Sales and Distribution of Diabetes Products in his/her assigned territory
• Delivery of the assigned Volume and Value Targets for Diabetes Product
• Customer base expansion and territory growth
• Responsible for ensuring right pricing of the Products and generating the required profit for his/her territory
• Effectively execute all Marketing activities and Promotions in territory while deploying the right materials in the right way at the right time
• Manages the Credit transactions of the individual customers to ensure zero bad debts while maintaining the required credit limit and approved length of time for credit by customer
• The face of ISN in his/her territory therefore must manage customer (Trade/HCP/Consumer) relationships while ensuring the right processes are followed.
• Ensuring the right communication to and from the Company (a go between the Customers and the Company)
• Effectively manage the various Company Customer Programs for Wholesalers, Retailers, Consumers and other relationships.
• Responsible for effectively managing and maintaining all Work tools in good condition at all times.
• Manages stock rotation within his/her territory utilizing the first expiry first out Policy
• Adhere to all Company Policies on Cash & Credit transaction and overall Policy obtainable in the Company

Education and Skills Required:

•  3 to 5 years’ experience in selling FMCG products or Medical related products
• Must have graduated with a 2.1 from a reputable university, preferably with a degree in Medical Laboratory Sciences.
• Self-starter and highly motivated individual with ability to work with limited supervision
• Have a proven track record of Target Achievements and innovative deployments
• Must be able to manage a territory (Wholesale, Retail (Pharmacies) and hospitals
• Effective communicator, ability to build rapport and maintain relationship
• Highly customer focused constantly working to increase customer satisfaction 
• Ability to impress customer and clients with exceptional presentation and customer service skills

• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook

• Must have a Valid driving Licence- Licence to be presented during the Interview

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Lagos, South East, North, South South

Details:

Job Summary:

• To anchor and support sales and business development activities across assigned territory
• Responsible for marketing and sales of ISN diagnostics products in assigned territory
• Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential clients
• Focuses sales efforts by studying existing and potential volume of clients
• Submits orders through company approved methods
• Keeps management informed by submitting activity and results reports, such as, weekly work plans, weekly report and monthly and annual territory analyses
• Competition intelligence gathering
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
• Maintains professional and technical knowledge by attending educational workshops and training; reviewing professional publications; establishing personal networks; studying partner literature to improve product knowledge
• Provides historical records by maintaining records on area and customer sales
• Contributes to team effort by accomplishing related results as needed
• Execution of targeted market development and customer relationship management strategies for assigned territory
• Coordination with technical teams (Engineering and Application Specialist) for timely demo and trouble shooting
• Generate leads & convert leads into sales
• Ensure timely payment collection
• Ensure better customer satisfaction

Education and Skills Required:

• 3 to 5 years’ experience in selling FMCG products or Medical related products
• Must have graduated with a 2.1 from a reputable university, preferably with a degree in Medical Laboratory Sciences.
• Self-starter and highly motivated individual with ability to work with limited supervision
• Have a proven track record of Target Achievements and innovative deployments
• Must be able to manage a territory (Wholesale, Retail (Pharmacies) and hospitals
• Effective communicator, ability to build rapport and maintain relationship
• Highly customer focused constantly working to increase customer satisfaction
• Ability to impress customer and clients with exceptional presentation and customer service skills
• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook
• Must have a Valid driving Licence- Licence to be presented during the Interview

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(Lagos, North, South East and South South)

Details:

Job Summary:

As a Product Specialist, you will be working mainly with major laboratories, medical diagnostic centres, tertiary health centers (both government and private), Non-Governmental Organizations (NGOs), and other medical institutions, promoting and selling our diagnostic equipment and services to support their provision of quality healthcare to patients.
In this challenging role you will plan and execute daily sales activities and marketing initiatives while building and maintaining strong internal & external customer relationships

Key Responsibilities:

• Ensuring sufficient sales activity, territory coverage and future prospect development to achieve individual set financial targets;
• Working closely with our supplier’s/internal marketing teams, developing growth targets and appropriate activities. Tracking, monitoring and measuring marketing and promotional activities;
• Understanding customer needs, presenting solutions and creation of proposals, with the delivery of added value to the customer central to the offering;
• Maintaining good knowledge of competitor strategy and activity to identify new areas of business growth; offering insight data to support negotiation and overcome objections.
• Providing excellent service to the customer ensuring they are kept up to date with all progress;
• Provide a strong after sales support service to the customer to ensure longevity of the relationship;
• Attend trade shows and/or industry conferences to network, be a guest speaker or promote the business;
• Coordinate with all other ISN team or support functions
• As required, sharing best practices and insight

Education and Skills Required:

• Bachelor’s degree with at least a 2.1 grade in Laboratory Sciences or related field
• Minimum of four (4) years work experience
• Previous medical devices sales experience highly preferred
• Proven ability to quickly learn new applications, processes, and procedures
• Presents a professional image with ability to form strong relationships with customers, colleagues and wider ISN business
• Willingness to travel, sometimes at short notice
• Competent computer literacy