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  • Posted: Jan 23, 2019
    Deadline: Not specified
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    ISN Products Nigeria Ltd. is the leading supplier of medical diagnostic products and services in Nigeria. As the authorized agent and distributor for Roche Diagnostics GmbH in Nigeria, we supply more reagent parameters for clinical chemistry and immunology than any other company in Nigeria. Our aim at ISN Products Nigeria LTD is to encourage the use of these...
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    Field Service Engineer

    Details:

    Job Summary:

    • Basic troubleshooting, installation, maintenance and repair on designated equipment
    • Completing Preventative Maintenance and field modifications
    • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
    • Maintaining daily communications with customers to ensure resolution and proper follow-up
    • Utilizing the escalation process to resolve customer service delivery issues
    • Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales
    • Working as a member of the local team to provide efficient service delivery to all accounts within assigned area

    Education and Skills Required:

    • Bachelor’s degree with at least a 2.1 grade in Electrical Engineering, Biomedical Engineering or related field
    • Minimum of two (2) years work experience
    • Resourceful, with the ability to work independently
    • Strong time management skills
    • Ability to adapt to changing circumstances
    • Decision-making, problem resolution and creative thinking skills
    • Attention to detail
    • Ethical and trustworthy
    • Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook
    • Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner

    Method of Application

    Applicants should send CVs to recruitment.isn@gmail.com

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