Key Accounts Executives at ISN Products Limited

Details:

Job Summary:

• Oversee the relationships of the company with its most important clients.
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts using key account metrics

Education and Skills Required:

•  Bachelor’s degree with at least a 2.1 grade in Laboratory Sciences or related field

• Minimum of two (2) years work experience

• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation

• Resourceful, with the ability to work independently
• Decision-making, problem resolution and creative thinking skills
• Attention to detail
• Ethical and trustworthy