Latest Vacancies at United Nations Children's Fund (UNICEF)

Job Number: 518093

Job Description

• Under the guidance and general supervision of the Chief, Education (Level 5), the Specialist supports the development and preparation of the Education programmes and is responsible for managing, implementing, monitoring, evaluating and reporting the progress of education programmes/projects focusing on the learning/quality component within the country programme.
• The Specialist provides technical guidance and management support throughout the programming processes to facilitate the administration and achievement of results on education programs/projects in UNICEF Nigeria, to improve learning, learning outcomes and equitable and inclusive education, especially for children who are marginalized, disadvantaged and excluded in society.
• The Specialist contributes to achievement of results according to plans, allocation, results based-management approaches and methodology (RBM) and UNICEF's Strategic Plans, standards of performance and accountability framework.

How can you make a difference?

Key Functions, Accountabilities and Related Duties/Tasks

Support to program/project development and Planning:

• Assist supervisor set priorities, strategies, design and implementation plans. Keep abreast of development trends to enhance programme management, efficiency and delivery
• Participate in strategic programme discussion on the planning of education programmes. Formulate, design and prepare programme proposals for the sector, ensuring alignment with UNICEF's Strategic Plans and Country Programme and coherence/integration with the UN Development Assistance Framework (UNDAF), regional strategies and national priorities, plans and competencies.
• Provide technical support in establishing specific goals, objectives and strategies and implementation plans for the learning/quality component of the education program in UNICEF Nigeria using results-based planning terminology and methodology (RBM). Prepare required documentations for program review and approval.
• Work closely and collaboratively with internal and external colleagues and partners to discuss strategies and methodologies and to determine national priorities/competencies to ensure the achievement of concrete and sustainable results.
• Provide technical and operational support both to Education Specialists/Officers, consultants and partners in states throughout all stages of programming processes to ensure that well-planned/structured learning interventions are conducted.

Program management, monitoring and delivery of Results:

• Plan and/or collaborate with internal and external partners to establish monitoring benchmarks, performance indicators and other UNICEF/UN system indicators and measurement to assess/strengthen performance accountability, coherence and delivery of concrete and sustainable results for learning, learning outcomes and quality education in general.
• Provide professional technical leadership in ensuring structured/systematic implementation of learning and quality education interventions, including capacity development of primary teachers and integrated Qur'anic school (IQS).
• Participate in monitoring and evaluation exercises, program reviews and annual reviews with government and other counterparts to assess progress and to determine required action/interventions to achieve results.
• Prepare/assess monitoring and evaluation reports to identify gaps, strengths/weaknesses in program and management, identify lessons learned and use knowledge gained for development planning and timely intervention to achieve goals.
• Actively monitor programs/projects through field visits, surveys and/or exchange of information with partners/stakeholders to assess progress, identify bottlenecks and potential problems and take timely decisions to resolve issues and/or refer to relevant officials for timely resolution.
• Monitor and verify the optimum/appropriate use of sectoral program resources (financial, administrative and other assets) confirming compliance with organizational rules, regulations/procedures and donor commitments, standards of accountability and integrity and ensuring timely reporting and liquidation of resources.
• Prepare regular/mandated program/project reports for management, donors and partners to keep them informed of program progress.

Technical and operational support to program implementation:

• Provide technical guidance and operational support to government counterparts, NGO partners, UN system partners and country office partners/donors on interpretation, application and understanding of UNICEF policies, strategies, processes and best practices and approaches on education and related issues to support program management, implementation and delivery of results.
• Provide operational support to ensure the effective, efficient and timely programme interventions.
• Participate in education program meetings including program development and contingency planning to provide technical and operational information, advice and support.
• Draft policy papers, briefs and other strategic program materials for management use, information and/or consideration.

Networking and partnership building:

• Build and sustain effective close working partnerships with relevant government counterparts, state level partners/allies/donors/academia through active networking, advocacy and effective communication to build capacity, exchange knowledge/expertise and to reinforce cooperation to achieve sustainable and broad results on education programmes.
• Prepare communication and information materials for CO program advocacy to promote awareness, establish partnership/alliances and support fund raising for education programmes.
• Participate and/or represent UNICEF in appropriate education sector discussions and planning on education and related issues to collaborate with other partners on learning and quality education interventions, ensuring organizational position, interests and priorities are fully considered in the coordination efforts.

Innovation, knowledge management and capacity building:

• Apply/introduce innovative approaches and good practice to build the capacity of partners and stakeholders and to support the implementation and delivery of concrete and sustainable program results.
• Contribute to the development and implementation of policies and procedures to ensure optimum efficiency and efficacy of sustainable programs and projects.
• Organize and implement capacity building initiatives to enhance the competencies of clients/stakeholders to promote sustainable results on education and related programs/projects.

Technical Competencies:

• Understanding of the overall global development context, including issues such as: poverty, conflict and the impact of these factors on education and vice-versa; and inter-sectoral approaches to address such issues in collaboration with other sectors (including Social Policy, Child Protection, Nutrition, WASH, Health and Communications within UNICEF).
• Knowledge of global developments in education focusing on quality education and learning, including the application of the equity lens and human rights perspectives to programming.
• Ability to support policy dialogue: translation of analytical findings and evidence into development programmes and policy discussions around equity and learning with partners, including government, development partners, CSOs and academia in relevant areas.
• Education sector planning knowledge/ability, including the range of modalities for delivering education, linkages between different sub-sectors (e.g. ECD, Primary, Secondary, Tertiary, Inclusive Education), cost-effectiveness and efficiency issues, key institutional structures, components and processes, as well as governance issues.
• Education and policy sector analysis capacity, including understanding of the core education data sets, indicators, tools for analysis of equity, determinants of student access and learning, budget, cost and financing, education system management, political economy and application to education policy and strategic planning.
• Capacity in programme management in education, including programme design, costing, monitoring and evaluation and reporting.

Requirements

To qualify as an advocate for every child you will have…

• Education: An Advanced University Degree in Education, Economics, Psychology, Sociology or other Social Science field is required.
• Experience: A minimum of 8 years of professional experience in programme planning, implementation and management in education is required, especially in the area of learning and teacher quality at the international level, some of which preferably in a developing country. Relevant experience in a UN system agency or organization is an asset.
• Language Requirements: Fluency in English is required.  Knowledge of another official UN language or a local language is an asset.

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Job Number: 518066

Job Description

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does” in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children's rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life” in its social, political, economic, civic and cultural dimensions” her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society's most disadvantaged citizens addressing inequity” not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

How can you make a difference?

• Information and Communications Technology (ICT) Associates perform procedural and some specialized activities pertaining to UNICEF's ICT systems, which include desktop administration and server operations.
• Specialized activities typically pertain to the installation and routine configuration of ICT system components and user orientation.
• Procedural activities include all other processes that may not require the application of specialized information technology training and knowledge, such as maintaining technical and user documentation and/or serving as focal point for receipt and processing of user requests.

Key Functions, Accountabilities and Related Duties/Tasks

General ICT / Office Support:

• ICT Associates at this level perform a full range of procedural activities in support of ICT to ensure effective communications with client departments/divisions/offices and efficient provision of support to other ICT staff.

Activities include:

• Providing first-level support that includes receiving, processing and logging service requests.
• Managing lifecycle of ICT incidents assigned to him/her in service management tool.
• Providing support in conferencing with ICT and audiovisual equipment as and when requested.
• Creating and assigning work orders.
• Maintaining and updating files (electronic and paper) and internal databases.
• Maintaining ICT inventory, manuals and other documentation. This may require the incumbent to lift, move, mount, or store equipment.

Minimal ICT Administration:

• ICT Associates are accountable for specialized support pertaining to routine ICT activities requiring thorough understanding and application of server, operating system, hardware and software documentation and functionality.

Activities include:

• Installing/upgrading, configuring (routine, standard) and maintaining systems, tools and equipment.
• Assisting in routine operation and monitoring of server systems.
• Providing second-level user support/troubleshooting.
• Extracting data from databases to serve the needs and requests of users, diagnosing errors and correcting as necessary.
• Performing backups of servers following standard backup procedures.
• Assisting in the generation of computer reports.
• Providing on-the-job orientation for users in the use of ICT systems.

Impact of Results:

• The work of ICT Associates impacts on the delivery of routine ICT administration activities that are closely interrelated with the work of other members of the ICT team to which assigned. The work performed affects not only the functionality of fundamental ICT systems, but also the operational efficiency of staff throughout the organization. Indirectly his/her work impacts on delivery of organization-wide programmes.
• ICT Associates also play a key role in providing ICT customer service support (second level) and minimal troubleshooting tasks. The incumbents are routinely involved in working closely with colleagues in ICT on crosscutting issues and with client departments and staff in the handling and resolving of routine as well as minor specialized processes and delivery of ICT services. These relationships are important to ensure that (a) client needs are met expeditiously, (b) ICT systems are functioning as designed and (c) UNICEF's staff are kept aware of new software releases, tools and equipment.

Skills:

• Good knowledge of UNICEF's ICT regulations, rules and procedures as well as systems and applications.
• Good working knowledge of computer information systems, including micro-computer operating systems software (e.g. Windows), hardware and applications software and other office technology equipment.
• Ability to understand data and effectively use office technology systems for its input and extraction.
• Ability to provide on-the-job orientation to clients.
• Takes responsibility to respond to service needs promptly and proactively.
• Demonstrates a high degree of integrity, reliability and honors matters of confidentiality.
• Ability to handle work quickly and accurately under time constraints.
• Demonstrates courtesy, tact, patience and ability to work effectively with people of different national and cultural backgrounds.

Requirements

To qualify as an advocate for every child you will have:

Education:

• Completion of Secondary education is required, supplemented with formal training in Computer Science, Information Systems, Telecommunications, Engineering.
• ITIL Foundation Certificate or equivalent customer support certification is an asset.

Experience:

• A minimum of six years of practical work experience in information technology, requiring systematic methods of troubleshooting and problem solving is required.
• Experience in providing assistance to users on IT products and services, and use of applications and diagnostic tools is required.
• Practical experience in providing technical and business Customer Support and Services is required.
• Practical experience and working knowledge of various computer platforms and applications is required.

Language Requirements:

• Fluency in English is required. Knowledge of another UN language or local language of the duty station is considered as an asset.