Job Vacancies at Vodafone Global Enterprise (VGE)

 Vodafone Global Enterprise (VGE) is our Global organisation, committed to providing innovative products and services to enable multi-national organisations to stay agile and competitive – wherever in the world they do business.  We are on a journey to pioneer a world of total communications solutions, where fixed, mobile, voice and data will all become one mobility solution and are able to help our clients do ‘more with less’ by empowering employees to work more flexibly and efficiently.

Product Sales Specialist Key Role
The overall responsibility of this role is to drive sales and the adoption of the assigned product set across all verticals and regions.

Qualification
The job holder must have Engineering or social sciences background with a minimum of Second Class degree. The role requires a minimum 5 years post-NYSC experience in relating business requirements elicitation, training & facilitation, and technical sales in the Telecommunications Industry.

Key Accountabilities

• Provide the Sales Organisation business consultative support required to sell the product. The Product Specialist shall function as the in-house product subject matter expert and a reference point for the Sales and Solutions Architecture team
• Actively engage the Sales unit to facilitate sales across all verticals for the assigned product set
• Provide pricing support to the Solutions Architecture team for pre-sales solution formulation including bid preparation
• Have a good understanding of customer and market dynamics.
• Prospect aggressively and promote the sales of assigned product set within the Sales organisation and the Nigerian market
• Identify new business and ways to increase revenue from the product across all accounts
• Proactively monitor and report product sales to ensure that set targets are met
• Develop relationship with Account Managers and develop revenue stream for assigned products
• Participate/facilitate client meetings (with Sales Account Managers) for the promotion/sales of assigned product set
• Provide feedback/input into the product/propositions development process
• Prepare necessary reports (RFP’s, Metrics, Periodic Business Reviews) and maintain in company database. Provide monthly reporting of revenue intake and closed sales to Portfolio Manager.
• Maintain complete customer files and maintain appropriate customer and prospect information in the company contact management database

Knowledge

• Good technical reporting skills. e.g. usage of Microsoft Visio, Excel, and word etc.
• Sales Experience in a technology environment is essential
• In-Depth knowledge voice and data systems
• Experience relating business requirements elicitation, training, and facilitation, and technical sales

Skills

• Strong Leadership skills.
• Background in IT technologies/Tech savvy
• Background in Telecom and/or satellite industry.
• Problem-solving and technical selling skills
• Prioritising workload of self and others
• Written and verbal communications
• Contract negotiation and influencing skills.
• Relationship Management and analytical skills
• Excellent organizational skills.
• Excellent interpersonal skills.

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 Key Role
The role is necessary for the preparation of standard documents required for the provisioning of customer circuits into the network. The role is an integral part of the network provisioning team.

Qualification
The job holder must have a Degree in Electrical and Electronic Engineering or related discipline with a minimum of 3 – 5 years post-NYSC experience. Relevant work and ‘Hands-On’ experience in with Network access elements e.g. Microwave Radios (SAF, Ceragon, NEC) and VSAT is desirable.

Key Accountabilities

• Support the Vodacom Business Nigeria Cambridge Broadband Wireless access (BWA) and VSAT iDirect network with emphasis on uptime
• Design Customer access RF / BWA links, ensuring designs meet both network and client requirements.
• Preparation of path-loss diagram, installation manuals and all other documents required for the installation of customer access circuits (BWA & VSAT)
• Provide 2nd Level support for the VBN Microwave and VSAT network.
• Work with the Vendor Management team in the development of Vendor certification process/procedure.
• Continuous improvement of prepared technical documents for the network in Nigeria.
• Produce Diagrams explaining Design choices; network Costs, BoQ, mast height request and support Bids or proposals when required.
• Interface with the Transmission team for inter-related assignments.
• Manage and ensure all microwave and VSAT circuit are designed according to the VBN product catalog and all other VBN technical policies
• Perform regular audit of the network to determine the state of all installed microwave & VSAT elements
• Responsible for liaising with the Service Management Team as regards network topology diagrams for customer circuits
• Assist in maintaining and updating all satellite capacity planning database i.e. tx plan and freq allocation tables, monthly analysis, PEB/CAB, Antenna registration.
• Assist in Satellite capacity optimization, transmission planning, and frequency allocation.
• Support the Network Support team as required

Knowledge

• Good technical reporting skills. e.g. usage of Microsoft Visio, Excel, and word etc.
• Sound operational experience with a minimum of 3 years working as a field operations engineer or network operation center engineer.
• Familiarity with network planning tools like Pathloss, ATDI, SATMASTER PRO V 6.5, V7.2, NSI etc
• Familiarity with Network access elements e.g. Microwave Radios (SAF, Ceragon, NEC) and VSAT.
• Desktop research skills, a good understanding of the concept of trade-off during design and an ability to work with little or no supervision.

Skills

• Strong Leadership skills.
• Excellent communication skills and ability to translate customer requirement into technical installation documents.
• Ability to work in fast-paced, global environment.
• Big picture thinking coupled with a strong focus on details, processes, and documentation
• Multitasking ability and ability to work with little or no supervision
• Organizational skills
• Excellent organizational skills.
• Excellent interpersonal skills.