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  • Posted: Aug 10, 2016
    Deadline: Aug 24, 2016
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    Ayoola Foods Ltd was founded by Engr. Segun Emmanuel Olaye, who is the Managing Director/Chief Executive Officer. He bagged his Masters Degree at Odessa Engineering Institute in 1984 in the former Soviet Union, now Ukraine. During his six-year stay abroad, he missed a lot of African delicacies which was not available then in Odessa, USSR. This led to concept...
    Read more about this company

     

    Customer Relationship Officer

    Responsibilities

    • Our successful candidate will interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services.

    Would also:

    • Attract potential customers by answering product and service questions; suggesting information about other products and services.
    • Educate customers on the company’s products, features and competitive advantage.
    • Maintain customer records by opening, recording and updating account information.
    • Handle all enquiries and requests of customers and ensure resolution and record details of contact
    • Resolve product problems by clarifying the customers complaint;
    • Recommend potential products to management by collecting customer information and analyzing customer needs.
    • Contribute to team effort by accomplishing related results as needed.

    Person Specifications

    • Bachelor's degree in Mass communication, Linguistics or relevant discipline.
    • Minimum of (3) years relevant work experience as CRO in a reputable company.
    • Must speak English language fluently.
    • Proficiency in the use of Basic MS Office support tools and application.
    • Customer service orientation, product knowledge, quality focus, problem solving, documentation organization, listening, answering/calling, conflict resolution, Information analysis, multitasking.
    • Market dynamics and business culture.

    go to method of application ยป

    Personal Assistant to the Managing Director

    Summary

    • The candidate will often act as the MD's first point of contact with people from both inside and outside the organization.

    Responsibilities

    • Screening telephone calls, enquiries and requests, and handling them when appropriate;
    • Meeting and greeting visitors at all levels of seniority;
    • Organizing and maintaining diaries and making appointments;
    • Dealing with incoming email, faxes and post, often handling correspondence on behalf of MD;
    • Producing documents, briefing papers, reports and presentations;
    • Organizing and attending meetings and ensuring MD is well-prepared for meetings;
    • Liaising with clients, suppliers and other staff;
    • Deputizing for MD, making decisions and delegating work to others in his absence;
    • Devising and maintaining office systems, including data management, filing, etc.;
    • Arranging travel and accommodation and, occasionally, travelling with MD if necessary;
    • In addition to supporting MD, you will also have other responsibilities.
    • Finding out important events and functions MD should be aware of

    Job Qualification & Experience

    • A good university degree in English, Mass Communication, Management or any related discipline
    • Minimum of 3 (three) years cognate experience as a PA in a reputable company
    • Excellent oral and written communication skills
    • Proficiency in the use of Microsoft Office packages
    • Highly discreet and tactful
    • Must be proactive and able to apply initiative
    • Excellent organizational skills
    • Professional telephone manners
    • Bright, confident and approachable personality
    • Ability to work with little or no supervision
    • Ability to work well under pressure

    Method of Application

    Applicants should send their detailed CVs and Cover letters to: job@ayoolafoodsng.com with subject: "CRO"

    Note: Only successful candidates will be contacted.

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