Vacancies at Somotex Nigeria Limited

Minimum Qualification

Degree in Information Technology 

Required Experience

2-5 years 

Responsibilities:
This role is responsible for overseeing IT related queries for the Group in Nigeria and ensure effective communication are in place, also to provide IT support to the organization.

- Maintain and support IT equipment in meeting rooms and conference rooms. Support Computers, Printers and Mobile phones.
- Maintain, update and track IT Assets according to the defined processes (Computers, Printers, Monitors, data accessories, Software, Network, and Server etc.)
- Provide training to end users (Induction training, SharePoint, including required adhoc training. 
- Ensure that Support tickets are handled according to defined support concept and support processes
- Provide feedback on areas that require further improvement within the department
- Assist the IT operation team in daily operation.
- Ensure that all software and Hardware are used according to external and internal rules.
- Oversee Network services related to organization operation with IT and Network team
- Prioritize and solve IT Tasks according to Defined Services, Processes, standards and policies for IT

Requirements

• Bachelor Degree in a related field
• Must have 2+ Years IT professional experience.
• Strong knowledge about Workplace services
• Excellent customer service orientation and knowledge of applicable best practices, policies, and procedures
• Strong Knowledge about IT Service Management and IT support processes with focus on Service request, Service Catalogue, Incident, Problem, Asset and Change
• Strong Knowledge about how to use and utilize WebEx, Video conference, SharePoint, AD, UC, Service Manager, MS office applications
• Strong knowledge about Services delivered by IT Enterprise operation
• General good knowledge about IT infrastructure, hardware and software
• Good knowledge about Project Management
• Very Broad knowledge of IT Systems and IT Solutions
• Strong problem Management knowledge and actively perform the role as Problem Analyst

go to method of application »

Job purpose

Responsible for soliciting and facilitating electronic commerce between businesses. Markets products to other businesses that have demonstrated a need for the products or services.

Duties and responsibilities

- Recognize and reach out to clients in businesses.
- Pitch products and services.
- Develop presentations.
- Create and assess a business marketing strategy.
- Develop competitive pricing strategies.
- Follow through with customer and ensure satisfaction.
- Oversee product development.
- Create collateral to distribute during presentations.
- Advise businesses on local, national, and international trends.
- Develop sales quota targets.
- Anticipate revenues.
- Develop relationships with vendors.
- Demonstrate company products and solutions.
- Satisfy technical needs during sales cycle.
- Articulate competitive positioning.
- Offer free or reduced trial periods for products.
- Follow up with leads aggressively.
- Solicit feedback on products and services.