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In late 1981 Charis Onabowale the Group Managing Director turned what was a gift into the billion naira company that now bears the registered name Mama Cass Restaurant Limited. The gift was a small shop at Alade market in Allen where she sold pastries in a small storage box to workers and other shop owners while she was still employed. She noticed how the...
SUMMARY OF RESPONSIBILITES
Responsible for overseeing the Accounts and Financial activities of the company.
MAIN FUNCTIONS
Preparation of statutory accounts, financial statements in accordance with accounting standards, guidelines and statues including the production of financial returns as required, i.e. Government, CIPFA etc.
To assist in the production of the annual budget in consultation with other staff across the organization, providing reporting mechanisms to facilitate overall budgetary control.
Oversees and direct treasury, budgeting, audit, tax, accounting, purchasing, real estate, long range forecasting and insurance activities for the organization
Direct treasurer in activities such as custodian of funds, securities and assets of the organization
Appraise the organization’s financial position and issues periodic report on organization’s financial stability, liquidity and growth
Coordinate tax reporting programs and investor relations activities
Analyze, consolidate, and direct all cost accounting procedures together with other statistical and routines reports
Oversee and direct the preparation and issuance of the company’s annual report
Direct and analyze studies of general economic, business, and financial conditions and their impact on the organization’s policies and operations
Analyze operational issues impacting functional groups and the whole organization and determine their financial impact
Evaluate and recommends business partnering opportunities
Any other duties that may be assigned by management
PERSON PROFILE/EXPERIENCE REQUIRED
Must have a BSc/HND in Accounting.
Must be a Chartered Accountant
Must have a minimum of 7 years experience in QSR, Manufacturing or Food Production Industry.
Must be able to prepare accounts up to balance sheet level.
Must have good knowledge of accounting packages and Microsoft offices.
Strong analytical, written and verbal communication skills
Good Interpersonal skills
SUMMARY OF RESPONSIBILITES
To develop the company’s brand strategy
To ensure Company’s brand, culture and uniqueness is clearly articulated, communicated, understood and consistent across all activities, staff, volunteers and external audiences through brand engagement and promotion activities; and in particular to use change management and other activities focused around goals and objectives
Accomplishing business development activities by researching and developing marketing opportunities and plans; implementing sales plans; managing staff.
Key Responsibilities:
To develop and execute a fully integrated brand marketing communications plan supporting the overall brand strategy
To promote and implant the company’s brand nation-wide to enhance our culture and essence
Make decisions relating to marketing aspects of brand internally and externally and deliver promotional activities
Develop a strategy that will build a strong brand that is fit for purpose and will support our business objectives
Develop and implement a brand research, tracking programme that will monitor the brand and build an understanding of brand perception.
Make informed decisions on brand development, support new brand activities, ensure the brand values and culture are reflected accurately.
Liaising with legal and compliance personnel, to ensure the brand collateral is registered for trademark and intellectual property rights where necessary and that this value is understood
Carry out marketing strategy development by analyzing market trends & consumer insights and developing business opportunities for brands.
Ensure marketing communications plan for the brand includes internal and external customers through strong stakeholder planning
Monitor customer and supporter reactions to brand through focus groups and market research ensuring this feeds into the brand communication planning
Implement the brand guidelines - making sure they are followed and adapted appropriately
Oversee the production of marketing products through a variety of channels which may include TV and radio adverts, newspaper and magazine advertisements, email or on-line campaigns, and road shows
Be responsible for selecting, managing and maintaining good working relationships with 3rd party suppliers as necessary
Be responsible for and closely monitor the quality of marketing communications produced and creative execution of the brand.
Use all necessary channels to ensure new staff and volunteers understand their roles in replicating and promoting the brand such that the organization breathes the brand
Develop and communicate strong brand messages reinforced through media stories, award success, and internal story telling
Work with HR to ensure that living the brand is evident in throughout our HR practice
Co-ordinate and deliver a range of activities inline with our company’s goal and objectives
Liaise with a project team to develop a programme of activities which will look back over 30 years of success for the company, celebrate our accomplishments and look forward to future success over the next 30years
Responsible for ensuring staff compliance /adherence to established internal control procedures for financial and other transactions;
Meet marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
Protects organization's value by keeping information confidential.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Accomplishes marketing and organization mission by completing related results as needed.
Engage with cross functional resources (leadership, Quality, Supply Chain) in Head Office and use their support to successfully implement market activation activities on ground
Gain Management approval and successfully launch new products.
The post holder will be working in a developing environment and he/she will therefore be expected to undertake other appropriate duties as required for the effective operation of the company
Respect the unique contribution of every individual and work positively in an equal opportunity and diverse environment
Researching consumer markets, monitoring market trends and identifying potential areas in which to invest, based upon consumer needs and spending habits
Generating names for new and existing products and services, coming up with ideas for new packaging designs, including shape, size, colors, fonts and imagery
Supervising the sign off of marketing literature and campaigns, liaising with legal and compliance personnel, ensuring the designs and messages meet the company brand and regulatory guidelines
SUMMARY OF RESPONSIBILITES
Prepare, develop and analyze management accounting information
Provide high quality support service to line managers/officers in the organization
MAIN FUNCTIONS
Leading a team of staff responsible for the production of management accounts
Producing weekly, monthly and quarterly management reports to senior management
Making appropriate recommendations and advising of the impact on the business
Preparation of cash flow statements, income and expenditure accounts and tax returns
Improving the systems surrounding all aspects of the Business’s budgets, forecasts and business planning
Establishing and maintaining costing models for the all arms of the Business
Setting up and maintaining regional/branch reporting systems
Budgeting, planning and forecasting for all arms of the Business and implementing performance measures for the business
Generation of variance report for all production units
New businesses evaluation
PERSON PROFILE/EXPERIENCE REQUIRED
Must have a BSc/HND in Accounting.
Must be a Chartered Accountant
Must have a minimum of 5 experiences in QSR, Manufacturing or Food Production Industry.
Must be able to prepare accounts up to balance sheet level.
Must have good knowledge of accounting packages and Microsoft offices.
Strong analytical, written and verbal communication skills
Good Interpersonal skills
SUMMARY OF RESPONSIBILITES
Responsible for day-to-day management of Mama Cass Restaurant for the creation, identification and prioritization of business opportunities, aligning those opportunities in order to achieve superior customer service, high operating standards and the achievement of financial and customer service targets.
MAIN FUNCTIONS
Responsible for ensuring the restaurant achieves an SALES target and PROFIT.
Responsible for ensuring that physical and financial resources are maximized to ensure a performance which exceeds customers’ expectations.
Monitors all documentations vis production records and all stock related records and ensure these are timely remitted to Central Account Department.
Responsible for ensuring that restaurant consistently provides high quality products.
Ensures the restaurant maintains safe, healthy and motivating work environment.
Ensures maximal employee utilization through reduction of overtime using effecting work schedule planning.
Organizes regular on and off the job training for the restaurant team.
Ensures that restaurant’s assets, equipment and utensils are maximally utilized and secure to fulfill the business plan.
Involves in getting information to analyze competitors’ competencies using the opportunities advantages to impact positively on the business.
Co-ordinate and achieve synergy among staff for optimal delivery of customers’ satisfaction.
Ensures there is regular supply of high quality raw materials (vegetables)
Any other duties as assigned by supervisor.
PERSON PROFILE/EXPERIENCE REQUIRED
Must have a B Sc /HND preferably in Hotel and catering Management or Food Science
Possession of additional qualification eg MBA can be an added advantage
Must have a minimum of 3 years cognate experience in Restaurants operations
Must be able to lead multiple initiatives through completion
Must be able to multi-task and simultaneously handle important tasks
Strong numeric and analytical skills
Must possess a natural flair for customer service
Must be computer literate
Good Interpersonal skills
Job Summary
The Assistant General Manager (AGM) reports directly to the Head of Services. He/she is responsible and accountable for all Quick Service Restaurants' activities, and assumes complete responsibility for the restaurants as necessary. The AGM works to ensure that all activities are consistent with and supportive of the restaurant’s business plan. The AGM delivers revenues and profits by developing, marketing, financing and providing appealing QSR service.
The AGM consistently provides a quality product and customer service experience that delivers total customer satisfaction. Models and creates an environment in which the customer is always right; ensures a positive customer service experience.
Hires high quality people who demonstrate and ensure consistent customer satisfaction.
Maintains restaurants at the level necessary to meet or exceed the company standards for Quality, Service and Cleanliness.
Ensures all employees are trained, motivated and empowered to deliver total customer satisfaction. Evaluates each employee’s ability to maintain high levels of customer satisfaction.
Maximizes financial performance and profit.
Ensures business and personnel practices are within the law and consistent with policies and procedures.
Develops and executes the business plan (key elements include: fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant. Achieves results by planning, communicating, delegating and following up.
Effectively drives sales, profits and initiatives to increase brand loyalty.
Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
Attracts patrons by developing and implementing marketing, advertising, public and community relations strategies; evaluating strategies results; identifying and tracking changing demands to maximize sales.
Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons
Desired Skills and Experience
Skills: Strong people oriented leadership skills, Excellent verbal and written communications skills, Sound decision making and problem solving and Ability to lead and develop a high performing team. Cost accounting, Developing budgets, financial planning and strategy, Process improvement, Strategic planning, Customer focus, Managing profitability and Quality Focus.
Education:
Completion of a bachelor's degree at an accredited university in Hospitality , business administration, finance or economics.
Completion of a master's degree at an accredited university in related course
Related professional qualification.
Experience:
Five to seven years in management positions (must be restaurant)
Job Summary
The Assistant General Manager (AGM) reports directly to the Head of Services. He/she is responsible and accountable for all Outdoor Catering activities. The AGM works to ensure that all activities are consistent with and supportive of the Unit’s business plan. The AGM delivers revenues and profits by developing, marketing, financing and providing appealing Outdoor Catering services.
The AGM consistently provides a quality product and customer service experience that delivers total customer satisfaction. Models and creates an environment in which the customer is always right; ensures a positive customer service experience.
Hires high quality people who demonstrate and ensure consistent customer satisfaction.
Maintains restaurants at the level necessary to meet or exceed the company standards for Quality, Service and Cleanliness.
Ensures all employees are trained, motivated and empowered to deliver total customer satisfaction. Evaluates each employee’s ability to maintain high levels of customer satisfaction.
Maximizes financial performance and profit.
Ensures business and personnel practices are within the law and consistent with policies and procedures.
Develops and executes the business plan (key elements include: fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant. Achieves results by planning, communicating, delegating and following up.
Effectively drives sales, profits and initiatives to increase brand loyalty.
Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
Attracts patrons by developing and implementing marketing, advertising, public and community relations strategies; evaluating strategies results; identifying and tracking changing demands to maximize sales.
Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons
Desired Skills and Experience
Skills: Strong people oriented leadership skills, Excellent verbal and written communications skills, Sound decision making and problem solving and Ability to lead and develop a high performing team. Cost accounting, Developing budgets, financial planning and strategy, Process improvement, Strategic planning, Customer focus, Managing profitability and Quality Focus.
Education:
Completion of a bachelor's degree at an accredited university in Hospitality , business administration, finance or economics.
Completion of a master's degree at an accredited university in related course
Related professional qualification.
Experience:
Five to seven years in management positions (must be restaurant experience, including full service or fast food).
SUMMARY OF RESPONSIBILITY
Responsible for selling company products and services to current and potential customers
Prepare action plans and schedules to identify specific sales target & project the number of contact
Responsible for providing market survey/report to the COO on competitors analysis
MAIN FUNCTION
Achieve daily sales target as assigned by Management
Present & sell company products & services to current & potential clients
provide complete & appropriate solution for every customer to achieve sales goal & ensure customer satisfaction
Follow up on new leads and referrals resulting from field activity
Market Corporate bodies for delivery of special orders
Prepare presentations, proposals and sales contract
Ensure the growth of 20% of the business by reviewing distribution route map regularly
Ensure customer data base is regularly maintained to achieve customer retention and win back lost customers
Develop and implement special sales activities to reduce stock
Communicate new product & service opportunities, special development, information or feedback gathered through field activity to appropriate your Supervisor.
Increase customers data base by 15-20% on a monthly bases
Identify and resolve client concern
Conduct monthly interactive session with distributors
coordinate prompt delivery of products
Follow up on collection of payment
Weekly rendition of all memos on activities
PERSON PROFILE/ EXPERIENCE REQUIRED
Our employees enjoy being part of a young dynamic organization were their skills are well leveraged. NOW IS THE TIME TO JOIN SEND CVS TO qrshr@yahoo.com
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