• Jobs at Talent Bureau

  • Posted on: 5 October, 2014 Deadline: Not Specified
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  • The following jobs exist at Talent Bureau

    • Call Centre Operations Manager
    • Category Innovation Manager (Power)
    • Building System Specialists
    • Inventory Officer
    • Business Process Manager

    Call Centre Operations Manager

     

    Job Description
        Determines call center operational strategies.
        Develops call center systems.
        Maintains and improves call center operations by monitoring system performance; identifying and resolving problems.
        Accomplishes call center human resource objectives by recruiting and training employees and enforcing policies and procedures.
        Meets call center financial objectives by estimating requirements.
        Prepares call center performance reports.
        Maintains equipment.
        Maintains professional and technical knowledge.
        Accomplishes organization goals.

    Job Qualifications
        Bachelor's degree in relevant field.
        4- 7 years experienc in relevant field.
        Must be Customer Focus
        Good Verbal Communication
        Must possess good problem Solving Skills.
        Must possess good People Skills, Teamwork, People Management, Managing Processes.

    go to method of application »

    Category Innovation Manager (Power)

     

    Job Description
        Help create a vision through strong innovation and strategic leadership
        Provide present and future direction and goal setting for the company
        Initiate and drive continuous improvement efforts around key business processes utilizing technology as a key enabler.
        Lead staff in a variety of work process evaluation, people development and leadership behaviour
        Act as a project leader for assigned project/initiative efforts.
        Act as a key member of the leadership team, and contribute to the growth and development of  the company

    Job Qualifications
        Bachelor's Degree in Social Sciences, Marketing or any other related field
        Previous experience leading an innovative solutions team is a must
        Experience of a start up organisation is highly desirable.
        Experience working in a multinational organisation essential
        7 to 10 years previous management experience essential.
        Demonstrated ability to lead, develop and manage others essential.

    go to method of application »

    Building System Specialists

     

    Job Description
        Telephone support and solutions for clients using multiple Energy Management Systems (EMS) interfaces.
        Troubleshoot incoming service requests and alarms and deciding appropriate actions to resolve the issues.
        Perform audits of facilities and report on recommendations for optimizing energy use, asset efficiency, and problem resolution
        Direct third party on-site personnel supporting the Technician's troubleshooting process.

    Job Qualifications
        Bachelor's Degree in Computer Science
        Demonstrable math and computer  proficiency, particularly with Microsoft Office applications such as Excel, Word, and Outlook.
        Working knowledge of business operations.

    go to method of application »

    Inventory Officer

     

    Job Description
        To maintain record of receipts as well as issuance of items that are going out of the warehouse so as to ensure accuracy and completeness
        To be involved in reconciliation of physical stock with the stock in the system
        To oversee that the arrangement of goods has been done in an orderly system within the stock location system  Similarly, he/she ensures that the stocks stay physically protected in the warehouse
        To undertake the function of stock taking and confirm the periodic stock on a regular basis
        To supervise the offloading process, the subsequent arrangement of merchandise, material, etc., and consignment so that it can be accessed and identified easily
        To ensure the correct and timely valuation of the inventory and to be involved in directing and managing procedures related to offloading, packing and unpacking

    Job Qualifications
        Bachelor's degree required
        3-5 years experience needed.
        Strong leadership skills
        Effective use of the computer
        Good decision making skills.
        Excellent oral and written communication skills.
        Good analytical and organizational skills needed.
        Experience in project management an added advantage.
        Good administrative work with good planning and numeric skills.

    go to method of application »

    Business Process Manager

     

    Job Description
        Document existing business processes, process workflow diagrams, and all other supporting documentation
        Establish and communicate priorities to all stakeholders
        Leverage business analytics data to monitor processes and systems development for improvement
        Engage documentation and training resources to enable organizational learning on finalized processes

    Job Qualifications
        Bachelor of Science in Management Information Systems or equivalent experience

        Must possess a minimum of 7+ years experience with process design and business analysis in Enterprise Support, Product development and Cloud Operations environments 

        Familiarity with ITSM and ITIL best practices, preferably ITIL v3
        Familiarity with Waterfall, Agile Development and SCRUM methodology
        Experience with Structured Query Language (SQL) and Programming Language/Structured Query Language (PL/SQL)

    Method of Application

    Please note that all applications will be reviewed and ONLY suitable applicants will be contacted.

    To apply, create a profile and upload your CV to our database by clicking on this link: http://www.talentbureauonline.com/home2/profile/

    or send directly to rachel@talentbureauonline.com (for Call Centre Operations Manager, Inventory Officer)

    or send directly to tega@talentbureauonline.com (for Category Innovation Manager (Power), Building System Specialists, Business Process Manager)

    We aim to contact all applicants, however if any applicant is not contacted within 2 weeks of the date of submission of application or upload of CV, it means that applicant has not been shortlisted. CVs/applications will be kept in view and applicants will be contacted if any other vacancies they are found suitable for come up.

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