Job Openings at Musada Luxury Hotels and Suites

Job Description

• Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
• Maintain equipment and sample inventory of products
• Keep documentation and maintain clients files
• Keep a clean and stocked room
• Acknowledge and respond to relevant customer queries, needs and expectations
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Cooperate with and report on administration on any arising issues
• Apply best practices and be up to date with market trends

Requirments

• Candidates should possess a Bachelor's Degree / OND/ HND qualification with 2- 5 years work experience.

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Job description

• Provide exceptional barbering services to clients, including haircuts, beard trims, shaves, and hairstyling.
• Offer personalized grooming advice and recommendations based on clients' hair and facial hair types.
• Maintain a clean and organized barber station, sterilizing tools and equipment regularly.
• Stay updated on current hairstyles, trends, and grooming techniques.
• Engage with clients in a friendly and professional manner, creating a welcoming atmosphere.
• Upsell salon products and services to enhance the customer experience.

Requirements

• Proven experience as a professional barber.
• Proficient in various barbering techniques and hairstyles.
• Strong knowledge of hair and facial hair types, as well as grooming products.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Creativity and ability to adapt to clients' preferences.
• High level of professionalism and personal grooming.

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Job Description

• Discuss nail treatments and services available
• Remove clients' nail polish, if any
• Clean, trim, and file nails
• Soften calluses and remove rough skin
• Massage and moisturize hands (for a manicure) and feet (for a pedicure)
• Polish or buff nails
• Apply or remove artificial nails and nail art
• Advise clients about nail and skin care for hands and feet
• Clean and disinfect their work area and tools

Requirements

• Candidates should possess 2- 5 years of proven work experience.

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Job Description

• Welcome guests to the hotel and carry their luggage.
• Answer questions about rooms and make reservations.
• Schedule car hire services, and taxis and book tickets for guests.
• Picking up and delivering dry cleaning.
• Taking messages.
• Giving directions and informing guests about the hotel's facility and things they need to know.
• Move furniture or equipment to set up rooms or the conference hall for events.
• Respond to customers' distress calls, like faulty room keys etc
• Ensure reception is free from clutter at all times.

Requirements

• Candidates should possess a Bachelor's Degree / OND qualification with 1 - 3 years work experience in the hotel industry.

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Job Description

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payment

Requirements

• Candidates should possess a Bachelor's Degree / OND qualification.
• 2- 5 years PROVEN work experience in the hospitality industry is compulsory.
• Must be computer literate with adequate knowledge of hotel management software.