Senior Product Manager - Payments and Financial Platforms at Duplo

• The Senior Product Manager owns the end-to-end lifecycle of complex payment products, with a strong focus on card acquiring (Visa & Mastercard), collections, and cross-border payment platforms. This role operates as the Product Manager of the Payments Value Stream, responsible for strategy, execution, compliance alignment, and commercial impact across Nigeria, Africa, and international markets.
• The Senior Product Manager is expected to balance deep functional expertise with macro-level strategy, delivering world-class, scalable, and compliant payment solutions.

Responsibilities:

Product Strategy & Vision

• Define and own the payments product vision, strategy, and multi-year roadmap aligned with company growth and global expansion goals.
• Act as the Payments Value Stream owner, accountable for outcomes across acquiring, collections, settlement, and integrations.

Payments & Domain Leadership

• Lead Card Acquiring products across Visa and Mastercard, including authorization flows, settlement, chargebacks, and compliance.
• Own collections and disbursement workflows across local and international payment methods.
• Design and optimize payment orchestration, routing, and failover strategies.
• Ensure products meet Nigerian, African, and international payment ecosystem requirements, including local schemes, banks, and processors.
• Partner closely with Compliance and Risk teams to embed PCI-DSS, KYC, AML, and regulatory controls into product flows.

Discovery & Customer Obsession

• Lead deep discovery: customer interviews, merchant insights, market analysis, and competitive benchmarking (local & global).
• Maintain a strong understanding of the Nigerian fintech landscape, while benchmarking against global best-in-class payment platforms.
• Translate customer pain points into clear, prioritized product bets that improve activation, reliability, and scale.

Delivery & Execution Excellence

• Translate business and customer needs into PRDs, user stories, API contracts, and acceptance criteria.
• Work closely with engineering on solution design, sprint planning, and technical trade-offs.
• Be micro-involved in payment flows, edge cases, error handling, reconciliation, and performance metrics.
• Own backlog prioritization to ensure focus on customer impact, revenue, and risk reduction.
• Drive user acceptance testing, release readiness, and post-launch iterations.

Integrations & Ecosystem

• Lead ERP and accounting system integrations to automate reconciliation, reporting, and financial workflows.
• Collaborate with Platform teams to ensure all payment capabilities are API-first and scalable.
• Support white-label, PaaS, and partner integrations as part of global expansion.

Go-To-Market & Commercial Ownership

• Partner with Product Marketing, Sales, and Growth teams to define positioning, pricing implications, and launch plans.
• Act as a commercially aware PM, understanding revenue drivers, transaction economics, and margin impact.
• Support sales enablement with product narratives, demos, and customer-facing insights.

Requirements:

• Minimum of 6-8 years of Product Management experience, with deep focus on payments or fintech platforms.
• Hands-on experience delivering Card Acquiring products with Visa & Mastercard.
• Strong understanding of collections, settlements, FX, and cross-border payments.
• Demonstrated experience in the Nigerian and African payments ecosystem, with exposure to international markets.
• Experience integrating with ERP and accounting systems.
• Proven track record of scaling customer-facing financial products.
• Strong payments domain expertise (acquiring, routing, reconciliation, settlement).
• Excellent analytical and data-driven decision-making skills.
• Ability to operate at both strategic and execution levels.
• Strong stakeholder management and communication skills.
• High ownership mindset.
• Comfort working in regulated, high-risk environments.