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  • Posted: Jun 30, 2022
    Deadline: Not specified
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    MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, retail businesses and independent drivers in real-time. We are eliminating all logistics and technology barriers that have historically prevented retail businesses in Africa from realizing their full pot...
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    Senior Human Resource Business Partner (HRBP)

    Job Description

    • We are looking for an exceptional SHRBP that will drive and execute on a world class People Strategy. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.
    • As SHRBP, you will execute People initiatives across West Africa and beyond - including Talent Acquisition, Talent Management, Performance Management, People Strategy, Automation, Employee Engagement and Learning and Development. You will be responsible for delivering the People Infrastructure that powers the entire MAX community, globally.

    What You’ll Do

    • Work closely with the executive team and strategic people lead to execute on people strategy and people transformation initiatives across the organization
    • Drive and manage people transformation and change management initiatives.
    • Deliver a positive NPS of 95% amongst all employees at MAX
    • Provide specialist risk-based advice, coaching and people related advice to execs and managers
    • Provide proactive support, coaching and mentorship to managers to help them deliver agreed targets
    • Drive the development, review and improvement of talent management across MAX
    • Manage cyclical processes including remuneration reviews, employee engagement surveys, recruitment and other people optimization processes
    • Plan, manage and control budgets
    • Take ownership of employee complaints and issues and resolve them systematically and efficiently
    • Manage and proactively engage all relevant internal and external stakeholders across MAX
    • Ensure accurate and timely processing of payroll
    • Ensure compliance with federal, state, and local employment laws and best practices in all.

    Requirements

    • Strong passion for people
    • Incredible ability to attract and retain talented people
    • Deep knowledge of people operations and HR functions
    • Deep understanding of Maslow’s hierarchy of needs
    • Experience with statutory and legal requirements associated with HR operations
    • Excellent planning, leading, organizing and control skills
    • Excellent attention to Detail
    • Strong critical and analytical thinking skills
    • Excellent communication, writing, and speaking skills
    • Ability to maintain confidentiality
    • Strong passion for helping people succeed

    Benefits

    • Competitive pay & benefits
    • Premium Health insurance cover
    • Flexible work and hybrid working model
    • Consistent Learning and Development.

    go to method of application ยป

    Senior Manager, Admin & Facility

    Department: People Operations & Admin

    Description

    • We are looking for an Admin and Facilities Manager who will strategically oversee all aspects of our Employee Experience.
    • You will be a strategic thinker with strong organizational and problem-solving skills.
    • You will have strong research experience, an analytical mind and outstanding presentation skills. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

    What You’ll Do

    • Oversee MAX facilities and ensure they meet the needs of individual projects and coordinate with IT staff for any technological related needs
    • Monitor and control facility usage, operations and equipment maintenance
    • Ensure regular updates and maintain usage records and invoice clients accordingly
    • Create schedule of regular assessment of every facility
    • Ensuring proper compliance with state and federal regulations
    • Maintaining continuous communication with contractors, clients and team
    • Ensure that all equipment and facility is fully operational and all available utilities are functioning properly
    • Create schedule and oversee the maintenance repair work, also assist occasional checks of installation and servicing building equipment
    • Ensure active participation in overseeing the ongoing employee experience by directing the consistent delivery of exceptional support from the team members.
    • Ensure consistent and proper communication with other team members in regards to any facilities or security concern
    • Ensure proper collaboration and partnership with all MAX clients to support environmental, Health and Safety programs and act as middle-man to support our objectives
    • To ensure the overall responsibility of the workplace which include but not limited to customer experience, social value and continuous improvement.
    • Improve the experience of MAX customers/clients through raising awareness and engagement across every team and increase customer satisfaction
    • Responsible for the delivery of flawless customer experience by bringing on the latest trends,inspiration and thinking to MAX’s workplace design.

    Requirements

    • Degree in Management Studies or any relevant field
    • 5+ years of customer service experience
    • 5+ years of office operations experience
    • Experience in Facility management
    • Strong interpersonal and communication skill
    • Ability to build relationships across departments, work collaboratively and manage conflict constructively
    • Strong ability to manage competing priorities and projects
    • Ability to coach, develop and manage direct reports to a level of high performance
    • Ability to attract the right talent
    • Strong organizational and management skills
    • Ability to work efficiently and effectively
    • Ability to remain agile and multi-task effectively in a fast paced environment

    Benefits

    • Competitive pay & benefits
    • Flexible work and hybrid working model
    • Unrivaled Learning and Development

    Method of Application

    Use the link(s) below to apply on company website.

     

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