MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, retail businesses and independent drivers in real-time. We are eliminating all logistics and technology barriers that have historically prevented retail businesses in Africa from realizing their full potent...
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We are looking for an exceptional SHRBP that will drive and execute on a world class People Strategy. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.
As SHRBP, you will execute People initiatives across West Africa and beyond - including Talent Acquisition, Talent Management, Performance Management, People Strategy, Automation, Employee Engagement and Learning and Development. You will be responsible for delivering the People Infrastructure that powers the entire MAX community, globally.
What You’ll Do
Work closely with the executive team and strategic people lead to execute on people strategy and people transformation initiatives across the organization
Drive and manage people transformation and change management initiatives.
Deliver a positive NPS of 95% amongst all employees at MAX
Provide specialist risk-based advice, coaching and people related advice to execs and managers
Provide proactive support, coaching and mentorship to managers to help them deliver agreed targets
Drive the development, review and improvement of talent management across MAX
Manage cyclical processes including remuneration reviews, employee engagement surveys, recruitment and other people optimization processes
Plan, manage and control budgets
Take ownership of employee complaints and issues and resolve them systematically and efficiently
Manage and proactively engage all relevant internal and external stakeholders across MAX
Ensure accurate and timely processing of payroll
Ensure compliance with federal, state, and local employment laws and best practices in all.
Strong passion for people
Incredible ability to attract and retain talented people
Deep knowledge of people operations and HR functions
Deep understanding of Maslow’s hierarchy of needs
Experience with statutory and legal requirements associated with HR operations
Excellent planning, leading, organizing and control skills
Excellent attention to Detail
Strong critical and analytical thinking skills
Excellent communication, writing, and speaking skills