Senior Manager, Admin & Facility at Max.ng

Department: People Operations & Admin

Description

• We are looking for an Admin and Facilities Manager who will strategically oversee all aspects of our Employee Experience.
• You will be a strategic thinker with strong organizational and problem-solving skills.
• You will have strong research experience, an analytical mind and outstanding presentation skills. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

What You’ll Do

• Oversee MAX facilities and ensure they meet the needs of individual projects and coordinate with IT staff for any technological related needs
• Monitor and control facility usage, operations and equipment maintenance
• Ensure regular updates and maintain usage records and invoice clients accordingly
• Create schedule of regular assessment of every facility
• Ensuring proper compliance with state and federal regulations
• Maintaining continuous communication with contractors, clients and team
• Ensure that all equipment and facility is fully operational and all available utilities are functioning properly
• Create schedule and oversee the maintenance repair work, also assist occasional checks of installation and servicing building equipment
• Ensure active participation in overseeing the ongoing employee experience by directing the consistent delivery of exceptional support from the team members.
• Ensure consistent and proper communication with other team members in regards to any facilities or security concern
• Ensure proper collaboration and partnership with all MAX clients to support environmental, Health and Safety programs and act as middle-man to support our objectives
• To ensure the overall responsibility of the workplace which include but not limited to customer experience, social value and continuous improvement.
• Improve the experience of MAX customers/clients through raising awareness and engagement across every team and increase customer satisfaction
• Responsible for the delivery of flawless customer experience by bringing on the latest trends,inspiration and thinking to MAX’s workplace design.

Requirements

• Degree in Management Studies or any relevant field
• 5+ years of customer service experience
• 5+ years of office operations experience
• Experience in Facility management
• Strong interpersonal and communication skill
• Ability to build relationships across departments, work collaboratively and manage conflict constructively
• Strong ability to manage competing priorities and projects
• Ability to coach, develop and manage direct reports to a level of high performance
• Ability to attract the right talent
• Strong organizational and management skills
• Ability to work efficiently and effectively
• Ability to remain agile and multi-task effectively in a fast paced environment

Benefits

• Competitive pay & benefits
• Flexible work and hybrid working model
• Unrivaled Learning and Development