Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.
The journey began with our pioneering of the food court concept in Nigeria - a new and exciting offering for the local market. At the same time, w...
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Job Purpose
- This role will focus on all internal controls relating to the SCD division of the business to enhance corporate governance culture and to ensure adherence to laid down policies, safeguard the company assets, minimize risks, ensure accuracy of records and promote operational efficiency and growth.
Core Responsibilities and Key Result Areas
Risk Assessment and Management:
- Manage end-to-end processes for identifying, evaluating, and mitigating risks across SCD business areas, including risk control assessments.
- Collaborate with Production Units and process owners to implement and monitor remediation efforts stemming from internal control evaluations, ensuring corrective actions are effectively embedded.
- Conduct periodic reviews of internal control systems in production and yield analysis to validate their integrity, drive improvements, and provide value-added recommendations.
- Investigate and report alleged cases of fraud, waste, abuse, or inefficiencies within SCD, proposing preventive or remedial actions to safeguard assets and processes.
- Deliver actionable plans to address control deficiencies, monitor progress, and ensure timely resolution of identified gaps.
Inventory & Financial Control Oversight:
- Perform daily validation of inventory record accuracy, reconciling records with SCD Finance and reviewing SAP postings (Revenue, Receivables, Payables) for errors.
- Monitor inventory transactions and movements (WIP, stock in transit, local purchase orders) on SAP BYD, ensuring alignment with system records and operational integrity.
- Track CK and PPU postings weekly, analyze WIP variances, and drive closure to maintain financial accuracy.
- Oversee vendor management processes, including daily monitoring of Local Purchase Orders, inventory supply chains, and inter-PPU transfers.
- Conduct monthly physical inventory counts versus ERP records to detect discrepancies (e.g., shrinkage, spoilage) and reconcile inventory records with financial reporting.
- Verify asset tags and internal control checks to safeguard company assets and ensure compliance with inventory management protocols.
Compliance & Process Improvement:
- Propose and embed key controls and improvement opportunities within SCD warehouses and revised processes to strengthen operational efficiency.
- Coordinate monthly and quarterly stock counts with Internal Control teams across distribution centers, ensuring adherence to compliance standards.
- Review aged cash advances monthly, follow up with vendors for retirement, and maintain robust internal control documentation.
- Submit detailed monthly reports highlighting control gaps, deficiencies, and remediation recommendations to leadership.
- Collaborate with the Head, Risk and Compliance, to resolve internal control issues promptly and align SCD practices with organizational standards.
- Lead training and knowledge-sharing sessions for SCD business partners to enhance internal control awareness and compliance.
- Execute ad hoc assignments as directed by the department Head or DMD, supporting continuous improvement in SCD operations.
Key Performance Indicators
- Achievement of Company Sales, EBITDA, GP, PAT targets
- Achievement of the Marketing Department’s budget/targets/objectives
- Achievement of Individual Personal Development Plans
Job Specifications
- A good first degree in Business Management or related areas.
- Possession of a master’s degree in business administration or related degree is an added advantage.
- A good experience in Warehousing or Inventory management in a Stabilized establishment.
- Minimum of 5-6 years’ experience in a similar role, especially in the QSR/FMCG sector.
Decision Expectations:
- Acts on defined procedures and decisions.
- Enforces agreed decisions.
- Plans own work schedule and work schedule of subordinates.
- Recommend operational, strategic and financial decisions
Working Conditions:
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- Jobholders typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
- This role is largely office-based and requires the job holder to strongly pay close attention to detail.
- Like other accounting positions, it involves a lot of papers and documents. Job role holder needs to have a well-organized system to match the right documents to the right files and payments.
- Additionally, prioritizing payments based on due dates, amounts and the relationship with the payee is important.
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Job Purpose
- The jobholder will oversee the systematic analysis and evaluation of the division’s operational costs, revenue streams, and vendor payment processes to ensure financial efficiency, compliance with organizational policies, and the seamless execution of business objectives. This includes identifying cost-saving opportunities, optimizing spending, and safeguarding accurate and timely payments to vendors, while collaborating cross-functionally with finance, procurement, and operational teams to align fiscal strategies with operational goals.
Core Responsibilities and Key Result Areas
- Order-to-Cash Process Management & Operational Efficiency
- Oversee the full order-to-cash process for the Supply Chain Division, ensuring accuracy, compliance, and continuous process optimization.
- Design and implement systems to guarantee accurate pricing of products sold to Franchisees (from warehouses) and Café Bonjour (from PPU), safeguarding profit margins.
- Ensure timely and error-free allocation of customer payments and SAP system posting, including reconciliation of discrepancies.
- Enhance operational efficiency by tracking cash inflows/outflows, identifying process leakages (e.g., revenue gaps or inefficiencies), and implementing corrective actions.
- Collaborate with the Supply Chain team to provide actionable insights for revenue optimization and revenue assurance, aligning financial practices with operational goals.
- Investigate and resolve customer disputes and queries and analyze accounts receivable aging reports to detect trends and recommend solutions.
Financial Control & Compliance
- Exercise rigorous financial oversight of revenue and receivable accounts, including vetting of sales orders and proactive follow-up on overdue balances from Café Bonjour.
- Ensure adherence to company policies, legal regulations, and tax requirements (e.g., VAT compliance), including preparation of schedules for monthly VAT filings.
- Manage intercompany transactions with FC Ghana or other sister companies, ensuring accurate and timely posting in alignment with group accounting standards.
- Participate in critical financial processes, including: IFRS 9 Expected Credit Loss (ECL) calculations for trade receivables.; Annual transfer pricing documentation and audits for intercompany transactions.; Collaboration with external auditors during financial audits.
- Implement robust internal controls over inventory to prevent loss, ensure stock record accuracy, and maintain reconciliation with accounting systems.
Budgeting, Strategic Planning & Team Leadership
- Lead the preparation of the annual plant operating budget, including standard product cost development, variance analysis, cost center budgeting, sales volume forecasting, and raw material pricing reviews.
- Support the demand planning team with data-driven insights to refine sales forecasts and align production with market needs.
- Provide mentorship and leadership to Associates and Officers during month-end and year-end financial close processes, ensuring audit readiness and compliance.
- Drive cross-functional collaboration to align financial strategies with broader organizational objectives, such as optimizing pricing models, mitigating risks, and improving profitability.
Key Performance Indicators
- Timeliness of daily bank balances.
- Timeliness and accuracy of SCD sales report.
- Timely completion of sales invoicing on SAP.
- Ensure timely reconciliation of sales order reports before posting into the system.
- Timely invoicing of Franchisees and Café Bonjour customers.
- Timely submission of monthly bank reconciliation statements.
Knowledge Requirements
- Revenue & Receivables Analysis: Expertise in tracking monthly revenue by channel (Franchisee/Café Bonjour) and interpreting weekly/monthly receivables aging reports for credit risk and collections.
- Cash Flow & Working Capital Management: Proficiency in analyzing daily/weekly cash position reports, cash flow statements, and working capital metrics to optimize liquidity for the Supply Chain Division.
- Compliance & Controls: Mastery of bank reconciliation processes, VAT regulations, IFRS 9 ECL calculations, and internal controls for asset protection and audit readiness.
- ERP & Analytics Tools: Competency in SAP for financial transactions, and data analytics tools (e.g., Excel, Power BI) for generating revenue dashboards, forecasts, and variance analysis.
- Strategic Business Insight: Understanding of channel-specific profitability, supply chain dynamics, and risk mitigation strategies to align financial practices with operational and organizational goals.
Job Specifications
- A good first degree in Accounting or Finance
- Membership of ICAN, ACCA, or any other related professional degree is an added advantage
- Minimum of 4-6 years in Accounting and Finance role with at least 2-3 years in supervisory capacity.
Decision Expectations
- Profitability assessments of stores through the monthly store by store port.
- Weekly advance to suppliers account report, highlighting long outstanding items.
- Weekly and monthly ageing report of payable, identifying long outstanding items, also achieving TB/GL reconciliation.
- Weekly and monthly franchise receivable report, identifying long outstanding items.
- Weekly and monthly purchases reports.
- Weekly and monthly diesel usage and purchase report.
- Monthly marketing spends analysis report.
- Monthly maintenance and repairs report.
- Monthly direct material purchases report for the division.
- Monthly Franchise payment report.
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Job Purpose
- This role will focus on all internal controls relating to the SCD division of the business to enhance corporate governance
- culture and to ensure adherence to laid down policies, safeguard the company assets, minimize risks, ensure accuracy of records and promote operational efficiency and growth.
Core Responsibilities and Key Result Areas
Strategic Development and Implementation
- Developing financial strategy, including risk minimization plans and opportunity forecasting for the Division.
- Design and implement efficient Financial Operational manuals.
- Improving efficiency and reducing costs across all departments within the division,
- Design, review and update financial models.
- Design and maintain optimal working capital structure.
- Ensure transactions are carried out in line with Company’s approval matrix.
- Supervises, motivates, and leads teams by identifying roles and providing guidance on service output and quality.
- Provide insight and guidance contemporary Accounting and reporting issues.
- Ensure effective and efficient use of resources.
- Accounting, Operational & Financial Reporting.
- Lead the day-to-day activities of SCD Finance team in conjunction with the Head of Finance.
- Plan efficient allocation of financial and human capital resources.
- Actively promotes improvements on reporting in conjunction with the Supply Chain Division.
- Overseeing all financial control activities, including reviewing and analysis of daily, weekly and monthly reports.
- Provides financial advisory and consultancy services to the DMD-Supply Chain Division on various accounting matters including enhancing profitability and maintaining strong cashflows.
- Facilitate adequate funding for the division in conjunction with the Senior Manager Treasury.
- Manage vendor relationships in conjunction with the procurement team.
- Help the business to optimize inventory holding by developing optimal inventory- reorder level and enforcing same.
- Perform continuous assessment of the close process and process re-engineering to reduce the timing to close monthly financial report.
- Participates in supply chain projects on costs and working capital and process improvement projects.
- Take ownership of the division’s income statement and the statement of financial position, ensuring all financial statement assertions and information processing objectives are upheld and accounts schedule are prepared monthly for all balance sheet account lines.
- Providing Finance leadership (DMD-SS and HOF) with accurate and comprehensive financial information to guide effective policy making and financial strategies.
- Summarize budget trends, analyze deficiencies and report variances.
- Oversee the process of preparing, analyzing and interpreting periodic (weekly, monthly, quarterly, and annual) business performance reports for the departments within the Division and consolidated SCD reports, advising management on performance improvement mechanisms.
- Manage annual budgeting process for the division working with relevant partners.
- Timely communication deviation from plans.
- Ensure financial transactions are performed in compliance with company policies and applicable accounting standards.
Regulatory compliance
- Establish reporting procedures and ensure compliance with regulatory guidelines.
- Ensure that appropriate finance systems are maintained and that all procedures/controls are implemented.
- Ensure that all accounting records are in compliance with the approved policies and accounting standards.
- Oversee the proper maintenance of the division’s accounting records.
- Ensure timely delivery of audits as may be applicable to the division.
Key Performance Indicators
- Timely delivery of accurate monthly management Accounts and Dashboard.
- Minimal audit corrective journals for the division.
- Effective cashflow management.
- Top notch debt (payable) management.
- Delivery of monthly account schedules Timeliness and accuracy of monthly divisional reports.
- Timeliness and accuracy of balance sheet schedules (assets and liabilities).
- Accurate production reporting (minimal inventory variance) for CK and PPU.
- Subordinate Effectiveness.
- Timely reconciliation of vendor balances.
- Prompt conclusion of year end audits.
- Annual management budget and forecast.
- Overall Internal Audit Compliance Score.
Knowledge Requirements
- Knowledge of financial reporting and analysis.
- Knowledge of Supply chain finance.
- Knowledge of Accounting Standards and regulations (GAAP/IFRS etc.)
- Knowledge of relevant Software Application Industry Knowledge.
- Knowledge of Financial & Management Accounting Numerical Analysis.
Job Specifications
Educational Requirements
- A good first degree in accounting or related discipline
- Possession of a Post graduate degree in Accounting/Business Administration or related field is an added advantage.
- Membership of the ACCA, ICAN, or any other related professional qualification is required.
- Minimum of 10 years in Accounting and Finance with at least 5 years in Management capacity.
Decision Expectations
- Recommend operational, strategic and financial decisions
- Enforce agreed decisions
- Gives recommendations and makes investment decisions
- Provide information to auditors
- Ensures accurate financial reporting
- Analyze income, expenses and reconcile accounts
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Job Purpose
- To oversee and perform administrative functions concerned with a project
Core Responsibilities and Key Result Areas
Project Administration
- Ensure project’s administrative and financial activities comply with rules and regulations
- Support development and preparation of result – oriented work plans, critical paths and other project management tools
- Provide support to the implementation of the internal standard operating procedures
- Coordinate the arrangement of appointments and meetings, including compilation of briefing and presentation materials, speeches, ground information and documentation
- Provide translation of simple correspondence and act as an interpreter and take meeting minutes if required
- Support preparation of budgets and provide information for audit needs
- Arrange travel and hotel reservations, obtain necessary travel authorizations as required
- Provide administrative support to organization on conferences, workshops and retreats as required;
- Maintain an up-to-date list of inventory of the project and support annual physical verification by checking the accuracy of records and location of property;
- Act as a custodian for the management of project stationary supplies including maintenance of stock list of stationary, distribution of stationary as required and keeping the log of distribution
- Maintain filing system ensuring safekeeping of confidential materials and documents
Key Performance Indicators
- Estimate of project completion
- Deviation of planned budget
- Percentage of milestone missed
- Cost variance
Knowledge Requirements
- Good knowledge of administrative rules and regulations
- Knowledge of Project Management
- Knowledge of Time Management
- Demonstrates Supervisory skills
Job Specifications
- A minimum of a Bachelor’s degree in Business administration, Public administration or related field is required.
- Possession of any relevant certification is an added advantage
- Minimum of 2 years’ experience in similar role
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Job Purpose
- To develop and implement quality assurance policies, conduct tests and inspections, identify production process or product issues and present solutions, processes to ensure that they meet world-class benchmarks in the region.
Core Responsibilities and Key Result Areas
Strategic Implementation
- Ensure consistent monitoring, implementation and compliance of the Business Division with relevant legislation laws.
- Implement strategic directions for Quality Assurance function for Business Division.
- Work with organisation members to audit, identify quality problems and improve operational processes.
- Investigate and diagnose quality complaints, track down components and recommend corrective actions.
- Develop and implement techniques for compiling, preparing and presenting data.
Quality Standards and Procedural Management
- Maintain all operations and technical documents assigned to him/her
- Ensure strict conformity to Food Safety Standard, cGMP, GHP, and GLP always.
- Ensure strict compliance and sustenance of company certifications e.g. ISO standards
- Ensure strict adherence to all set operation standards.
- Ensure conformity of all raw materials and packaging materials to specifications before usage in the CR and PX stores under his/her direct control.
- Carry out spot checks on processes and materials before clearance for use, when required.
- Develop a measurable standard for materials and processes assigned to him/her.
- Report any non – conformity beyond his/her competence to the Superior without assumption.
- Carry out analytical tests in conformity with the approved work instruction.
- Collate and process analytical data and submit adequate reports timely to the superior.
- Whenever required, cater for regulatory activities with government agencies.
- Maintain confidentiality of all technical information or documentation at his disposal.
- Perform any other task that may be assigned from time to time.
Suppliers Certification
- Demand FC’s / Regulatory agencies acceptable quality and food safety standards from our raw materials. suppliers and contractors during supplies and services.
- verifies, certifies and recommends acceptable suppliers that align with the FC’s minimum supplies’ quality standards.
- Issue compliance ratings against all the company’s business locations and suppliers operating standards.
- Visit supplier’s sites for productions and packaging audits.
Quality/Food Safety Compliance
- Responsible for product labeling compliance and for keeping product specifications current.
- Plan, promote, and organize training activities related to food quality and food safety.
- Investigate customer concerns or complaints about food quality.
- Take necessary steps to control potentially unsafe or poor-quality products
Reporting and Supervision
- Plan, assign and supervise Quality/HSE function in Abuja/North region through the direct reporting Associate/Officer(s).
- Implement and monitor Quality/HSE Initiatives and operations.
- Plan, schedule, coordinate, review and report on the work of Quality/HSE staff.
- Ensure periodic Quality/HSE reports/metrics to Head, Quality/HSE.
Key Performance Indicators
- Efficiency Indicator – Productivity
- Impact Indicator – Customer satisfaction and Fidelity
- Effectiveness Indicator - Value
- Customer service Indicator – Customer complaints
- Safety Indicator – Quality/Safety
Knowledge Requirements
- Knowledge of quality assurance policies and procedures and Safety – Food; Fire, OH & Environmental
- Knowledge of relevant regulatory standards
- Knowledge of tools, methods and concepts of quality assurance
- Knowledge of data analysis tools and statistical analysis
Job Specifications
- A minimum of a Bachelor’s degree in Natural/Physical Science or Manufacturing management is required.
- Possession of any relevant certification such as Six Sigma, Quality Engineer or Quality Auditor is essential.
- Minimum of 5 - 6 years’ experience in similar role.
Decision Expectations
- Executes and oversees inspection and testing of incoming and outgoing products to confirm quality conformance to specifications and quality deliverables.
- Analyze and investigate product complaints or reported quality issues/Safety to ensure closure in accordance with company guidelines and external regulatory requirements.
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Job Purpose
- The Senior Manager Quality Assurance in Food Concepts Plc will be responsible for the implementation of policies and procedures to ensure adherence to production quality and safety standards. Monitors and audits process, material, and product testing against established standards and conducts a continuous analysis of quality defects and deviations. The job holder will work cross-functionally to align with other stakeholders in attaining business goals.
Core Responsibilities and Key Result Areas
Strategic Implementation
- Ensure consistent monitoring, implementation and compliance of Business Division to relevant legislation laws.
- Articulate and implement strategic directions for Quality Assurance function for Business Division.
- Work with organization members to audit, identify quality problems and improve operational processes.
- Set standard, processes and oversee investigation and diagnosis of quality complaints, track down components and recommend corrective actions.
- Develop and implement techniques for compiling, preparing and presenting data.
Quality Assurance and Control
- Drive continuous improvement initiatives Collaborating with cross-functional teams within the business.
- Involve in setting quality objectives and metrics.
- Develop standard and quality criteria required from our raw materials suppliers and contractors.
- Ensure adherence to production quality and safety standards, plans, supervise monitors and audits process, material, and product testing against established standards.
- Oversight function on plan to continuously improve testing activities and controls.
- Optimize processes to comply with existing and new regulatory requirements.
- Ensure delivery of safe and quality claims on the products and processes of the organization.
- Oversee organization meals quality standards.
- Create product quality documentation system by writing and updating quality assurance procedures.
- Audit work processes to filter and address all food safety hazards.
- Establish quality and reliability standards by studying product and customer requirements.
- Design training programs for employees and management on quality and food safety precautions.
- Conduct and lead regular food safety meetings to update employees on food safety policies and changes to workplace practices.
- Investigate customer concerns with respect to food quality and safety.
- Oversee, manage and update ISO compliance of the businesses.
Regulatory Compliance
- Enforce quality assurance policies and procedures on product quality.
- Review regional quality function/activities to ensure compliance and improvement.
- Attend to stores needs in the areas of regulations, resolve all Food Safety, Food quality Suppliers Certification.
- Develop standards and quality criteria required by our raw materials suppliers and contractors.
- Demand FC’s / Regulatory agencies acceptable quality and food safety standards from our raw materials suppliers and contractors during supplies and services.
- Create a system that verifies, certifies and recommends acceptable suppliers that aligns with the FC’s minimum supplies’ quality standards.
- Review compliance rating against all the company’s business locations and suppliers’ operating standards.
Key Performance Indicators
- Achievement of Company Sales, EBITDA, GP, PAT targets
- Achievement of the Marketing Department’s budget/targets/objectives
- Achievement of Individual Personal Development Plan
Knowledge Requirements
- Must have solid written and oral communication, and organization skills
- Capacity to manage multiple projects under tight deadlines, completing them efficiently and on time
- Requires a self-motivated and highly collaborative individual
- Capability of designing, implementing, and analysing primary research
- Strong project management and Microsoft Office computer skills
- Strong knowledge of the QSR industry market trends, consumer preferences, and regulatory requirements.
- Proven ability to lead and manage a diverse team, fostering a culture of innovation and excellence.
- Exceptional project management, communication, and negotiation skills
- Ability to think strategically, drive results, and make data-driven decisions
Job Specifications
- A good first degree in Food Science or a related field
- Possession of a Post graduate degree in Basic science/Business Administration or related degree is an added advantage.
- Any related professional qualification is required, Six Sigma, Advance HACCP, ISO.
- Minimum of 6-8 years within the QSR industry, with at least 2 years leadership role experience; Proven experience in quality assurance/control, preferably within the food or consumer goods industry is a plus.
Decision Expectations
- Acts on defined procedures and decisions
- Enforces agreed decisions
- Plans own work schedule and work schedule of subordinates.
- Recommend operational, strategic and financial decisions
Method of Application
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