Fresh Jobs at Bervidson Group

Job Summary

• We are seeking experienced and result-oriented Boutique Managers to take on crucial roles in the group.
• The successful Boutique Managers will be responsible for boutique sales, profitability, and managerial duties, which include staff development and management, client development and management, boutique operations management, and more!

Responsibilities

• Plan, achieve, and deliver boutique sales and profit targets,
• Develop strategies and initiatives to drive traffic to the store, grow the customer base, and achieve sales and profit targets
• Oversee daily operations of the boutique - including opening and closing procedures, inventory, and accounting functions, and good ambience
• Training boutique staff on customer service and selling techniques that guarantee a superior customer experience and achieve sales targets
• Preparing various analyses on the sales and profit figures and forecasts, market environment, and competitors’ information to aid management reviews and decisions.
• Monitoring the effective implementation of the retail operations manual, as well as enforcing compliance with the company policies and guidelines
• Monitoring sales team performance and coaching the team to identify sales opportunities, manage customer and operational issues proactively.
• Motivate and actively drive retail teams to build team spirit and a positive working environment.
• Train and discipline the staff to reflect brand image, business strategy, and meet sales goals
• CRM / Clientele Development and Management for effective follow-up.

Requirements
The successful candidate must have or be:

• M.Sc., BSc/ HND in Social Sciences or related fields is a plus.
• Live within Lekki, Victoria Island, Ikoyi, Central Lagos etc.
• 5+ years of relevant working experience with at least 3 years at the managerial level in a high-end retail company
• Client-focused and result-oriented
• Understands how to deal with the needs of high-end retail stakeholders.
• Able to work independently and prioritize tasks effectively.
• Strategic thinker, well-organized, and with the capability to drive and deliver superlative results
• Analytical, understands balance sheet and profitability management.
• Strong leadership and management skills
• Self-motivated, proactive, and passionate about working in the retail industry.
• Excellent command of both spoken and written English with strong communication and interpersonal skills, and delivery of good presentations.
• Team leadership and business management experience
• Savvy, creative business mind, results-oriented, and passionate performer
• Welcomes opportunities for highly-rewarding, stretched targets.
• Young and below 40 years

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Job Description

• The successful retail sales associates will guide customers through the shopping process, from initial greeting to final purchase, and provide a winning after-sales follow-up and support.
• In addition to providing insights and support, the retail sales associates will help strengthen our customer relationships and convert shoppers into customers.
• The ideal candidates for these roles will possess a natural ability to engage with customers and effectively resolve their concerns.
• The successful retail sales associates should be passionate about people and eager to develop new skills in customer sales and service.

Responsibilities

• Deliver exceptional service to shoppers and customers that results in repeat visits and long-term brand loyalty
• Collaborate with coworkers to achieve store sales goals through suggestive-selling, up-selling, and cross-selling
• Inform shoppers and customers about product features and benefits to help them in making buying decisions
• Maintain a tidy shopping environment and welcoming atmosphere
• Represent the company with professionalism and enthusiasm
• Treat all customers with respect and courtesy
• Greet customers as they enter the store
• Answer customer questions about specific products/services and assist with requests
• Provide accurate information (e.g., product features, pricing, and after-sales services)
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell and up-sell products
• Inform customers about new arrivals and special offers
• Stay up to date with new products/services
• Restock and organize merchandise on the sales floor
• Resolve customer complaints and issues in a timely and professional manner
• Keep the products and the shopping environment tidy, and maintain a welcoming atmosphere
• Render periodic reports – daily, weekly, monthly, half-yearly, yearly, and as may be needed from time to time.
• Provide customer feedback and environmental scanning reports to the Store Manager

Requirements

• HND or B.Sc. in Social Sciences or related fields is a plus
• 2 years or more experience in retail sales and customer service, or a similar role
• Excellent verbal communication skills and friendly
• Competent simple math skills
• Friendly and professional demeanour
• Ability to work effectively in a fast-paced environment
• Experienced with working in a team-oriented environment
• Be young - Below 40 years
• Have a good understanding of the retail sales process
• Live in very close proximity to the job locations (Lekki, Victoria Island, Ikoyi, Central Lagos).

go to method of application »

Job Description

• The successful retail sales associates will guide customers through the shopping process, from initial greeting to final purchase, and provide a winning after-sales follow-up and support.
• In addition to providing insights and support, the retail sales associates will help strengthen our customer relationships and convert shoppers into customers.
• The ideal candidates for these roles will possess a natural ability to engage with customers and effectively resolve their concerns.
• The successful retail sales associates should be passionate about people and eager to develop new skills in customer sales and service.

Responsibilities

• Deliver exceptional service to shoppers and customers that results in repeat visits and long-term brand loyalty
• Collaborate with coworkers to achieve store sales goals through suggestive-selling, up-selling, and cross-selling
• Inform shoppers and customers about product features and benefits to help them in making buying decisions
• Maintain a tidy shopping environment and welcoming atmosphere
• Represent the company with professionalism and enthusiasm
• Treat all customers with respect and courtesy
• Greet customers as they enter the store
• Answer customer questions about specific products/services and assist with requests
• Provide accurate information (e.g., product features, pricing, and after-sales services)
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell and up-sell products
• Inform customers about new arrivals and special offers
• Stay up to date with new products/services
• Restock and organize merchandise on the sales floor
• Resolve customer complaints and issues in a timely and professional manner
• Keep the products and the shopping environment tidy, and maintain a welcoming atmosphere
• Render periodic reports – daily, weekly, monthly, half-yearly, yearly, and as may be needed from time to time.
• Provide customer feedback and environmental scanning reports to the Store Manager

Requirements

• HND or B.Sc. in Social Sciences or related fields is a plus
• 2 years or more experience in retail sales and customer service, or a similar role
• Excellent verbal communication skills and friendly
• Competent simple math skills
• Friendly and professional demeanour
• Ability to work effectively in a fast-paced environment
• Experienced with working in a team-oriented environment
• Be young - Below 40 years
• Have a good understanding of the retail sales process
• Live in very close proximity to the job locations (Lekki, Victoria Island, Ikoyi, Central Lagos).

go to method of application »

Job Summary

• We're looking for individuals who are passionate about working in retail to join theteam as HR/Admin Managers. Our clients are leading retail organizations in Nigeria.
• The HR & Admin Officers' responsibilities include sourcing and head-hunting great candidates for employment, processing employee data, updating company policies, and general administrative duties that ensure/assure smooth daily operations of the company.
• To be successful in this role, you should have solid organizational skills and be familiar with HR and admin functions. Ultimately, you will make sure all HR and Admin operations run smoothly.

Responsibilities

• Sourcing, head-hunting, and processing great candidates for employment
• Maintaining physical and digital personnel records, like employment contracts
• Update internal databases with new hire information
• Create and distribute guidelines and FAQ documents about company policies
• Manage payroll data like bank accounts and working days
• Publish and remove job ads
• Schedule job interviews and contact candidates as needed
• Prepare reports and presentations on HR-related metrics like the total number of hires by department
• Develop training and onboarding programs and materials
• Respond to employees’ questions about benefits, policies, standards, procedures, and culture
• Manage the day-to-day operations of the office, including scheduling meetings and appointments, organizing files, and handling correspondence.
• Act as the point of contact between executives and internal/external stakeholders.
• Prepare reports, presentations, and other documents for the executives as required.
• Coordinate travel arrangements for executives and handle related logistics.
• Maintain a safe and secure working environment by ensuring compliance with health and safety regulations.
• Organize and maintain the office filing system, including electronic and hard copy documents.
• Process and track invoices, purchase orders, and other financial documents as required.
• Manage inventory of office supplies and equipment, and order new supplies as needed.

Qualifications

• B. Sc / HND
• 3+ years in a similar position
• Must live within Lekki, Victoria Island, Ikoyi, Central Lagos etc
• Great at people management
• Good administrator with great organizational skills
• Good at record keeping and file management
• Young and below 40 years
• Analytical. Good at Microsoft Office & other presentation packages
• Experience in retail business management will be a great advantage
• Good knowledge of labour legislation
• Experience using spreadsheets
• Good verbal and written communication skills.