Job Opportunities at Glovo Nigeria

Job Description
Your work-life opportunity:

• Join us as a Partner Operations Analyst and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

Responsibilities
Be a part of a team where you will:

• Support the Partners team with all aspects of daily operations
• Perform analysis to come up with some insights to help identify worst performers and improve the preparation time and cancellations of our Partners
• Develop, maintain and strengthen relations with Top Partners on the field
• Coordinate and supervise a team of agents where you will have direct responsibility on their KPIs, results and quality of their performance.
• Bring important insights from the local operations and cooperate with relevant stakeholder to drive important changes which can make operations more efficient
• Work alongside and communicate effectively with all other teams involved, such as the Finance and the Content Departments to give our Partners the best support
• Bring innovation to and assist in the implementation of successful processes and automation opportunities
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Requirements
You have:

• Effective English written and communication skills.
• Problem-solving skills: no problem is too small or too big
• An empathetic, inclusive and curious attitude
• Experience managing, coordinating and motivating teams of 3-5 people
• Computer literate; good knowledge of Google Docs and advanced knowledge in MS Office (Excel)
• Salesforce and SQL experience is a plus
• Proactive, organized, and obsessed with detail and accuracy
• Socially active. Have good relationships in your team and have an ability to empathize with new people you meet
• Project management / coordination skills. Determined to get things done
• Comfortable working in a high growth and high-performance start-up with a fast pace
• We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Experience our Glovo Life benefits

• Enticing equity plan (if applicable)
• Top-notch private health insurance
• Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
• Discounted gym memberships
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Enhanced parental leave including nursery support!
• Online therapy and wellbeing benefit
• External learning budget
• What you’ll find when working at Glovo:
• Gas: Driven to deliver quality results quickly
• Good Vibes: Bring positivity and communicate openly
• Stay Humble: Self-aware and open to learning
• Care: Uplift people and the planet
• Glownership: Act as proud owners
• High Bar: Focus on Top Performance.

go to method of application »

Description
Your work-life opportunity:

• The way we want to grow is by making everything in cities immediately accessible! To reach this goal we need a 360, analytical and results-driven person to lead the Q-commerce business in a startup where the time to market is a crucial factor. 
• You will act and operate as a startup within a startup, so you must be a builder.

Responsibilities
Be a part of a team where you will:

• Be the owner of groceries P&L
• Manage Q-Commerce local team
• Be the owner of our disruptive Micro Fulfillment Center business inside the city, operating a network of warehouses and a large team
• Work with a cross-functional team (marketing, operations, finance…) to achieve quick and flawless execution
• Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement
• Give visibility to main stakeholders of the project status and follow up on next steps
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

Requirements
You have:

• Experience managing and inspiring people
• FMCG experience would be preferred
• Analytical mindset
• Problem solver, results-driven, creative thinking with perfect written and spoken communication
• Built from scratch
• Interest in start-ups, technology, and a fast-paced environment
• Proactive, organized, and obsessed with details
• Out of the box thinking
• Fluent in English
• An empathetic, inclusive and curious attitude

Experience our Glovo Life benefits

• Enticing equity plan (if applicable) 
• Top-notch private health insurance
• Monthly Glovo credit to spend on our restaurant products!
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Enhanced parental leave including nursery support!
• External learning budget
• What you’ll find when working at Glovo:
• Gas: Driven to deliver quality results quickly
• Good Vibes: Bring positivity and communicate openly
• Stay Humble: Self-aware and open to learning
• Care: Uplift people and the planet
• Glownership: Act as proud owners
• High Bar: Focus on Top Performance