Job Offerst at Stanbic IBTC Bank

Job Description

The officer eCommerce, digital acquisition and engagement is responsible for quality engagements to create visibility for ecommerce propositions for revenue generation, new customer acquisition and transaction volume through the products’ delivery channels. Drive visibility of new functionalities and enable successful product uptake

Job Responsibilities

• Engage business stakeholders to develop, plan digital sales strategy for campaigns across channels.
• Work with product owners to enable products without digital footprint achieve digitalization and launch of new feature.
• Enable A/B test of messages developed for efficiency and adoption.
• Develop MIS reports for portfolio analysis to assist management in decision making.
• Constantly engage brand & marketing and products owners to develop visibility campaigns all year round

Qualifications

• Minimum of First Degree

Experience

• 3-5 years of experience in marketing, product management. Strong communication and interpersonal skills are crucial. The ability to build and maintain relationships

Behavioural Competencies

• Generating Ideas
• Providing Insights
• Collaborative
• Data intelligence
• Approachable

Technical Competencies

• Customer Understanding
• Product Knowledge
• Data Driven Digital Marketing 
• Risk Awareness

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Job Description

Ensuring compliance with the relevant Anti-Money Laundering and Combating the Financing of Terrorist (AML/CFT) and legislations governing related activities. Monitoring transactions of customers to determine whether the transactions are in line with the customers’ profile else probe further. Review and escalation of Suspicious transaction reports through Team Lead, AML/CFT, Compliance Manager to the Chief Compliance Officer. Continuous training and awareness creation of evolving and current AML/CFT issues. Providing advisory support to the branches on know Your Customer (KYC) issues/enquiries for optimal risk management.

Qualifications

• First Degree

Experience 

• 1-2 years experience and knowledge of the bank's products, compliance procedures and regulations governing the management of financial services. Previous branch banking experience.

Additional Information

Behavioural Competencies:

• Articulating Information
• Embracing Change
• Establishing Rapport
• Following Procedures
• Managing Tasks
• Meeting Timescales

Technical Competencies:

• Active Listening
• Banking Process & Procedures
• Customer Understanding ( Consumer Banking)
• Product and Services Knowledge
• Product Knowledge (Consumer Banking)
• Risk Identification