Job Openings at Universal Human Resource Consult Limited

Job Overview and Duties

• We are seeking a creative and highly motivated Marketing / PR Manager.
• As the Marketing/PR Manager, he/she will be responsible for developing and executing strategic marketing and public relations initiatives to promote the brand.
• They will play a crucial role in driving customer engagement, increasing brand awareness, and ultimately contributing to the overall success of the business.

Responsibilities

• Create comprehensive marketing and PR strategies aligned with the store's goals and brand identity.
• Identify target audiences and market segments to tailor campaigns accordingly.
• Manage online presence, including the website, social media channels, and email marketing campaigns.
• Oversee the business's social media platforms, posting engaging content regularly to increase brand following and engagement.
• Monitor and respond to customer inquiries and feedback promptly.
• Initiate and manage influencer partnerships to amplify the brand's reach.
• Develop and maintain relationships with relevant media outlets, bloggers, and influencers within the industry.
• Stay up-to-date with industry trends, consumer behaviour, and competitors' activities.
• Conduct market research to identify opportunities and potential target markets for expansion.

Requirements

• Bachelor's Degree in Marketing, Public Relations, Communications, or a related field.
• 2 years proven experience in marketing and PR roles
• Demonstrated success in developing and executing marketing campaigns and strategies.
• Excellent written and verbal communication skills.
• Proficiency in social media platforms and digital marketing tools.
• Strong organizational and project management abilities.
• Ability to work in a fast-paced environment and adapt to changing priorities.

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Job Overview and Duties

• The E-commerce Operations Manager will oversee the e-commerce business’s logistics operation and manage, improve, and optimize different stages of the e-commerce supply chain.
• He/she will be in charge of overseeing and finding ways to further optimize the supply chain.

Responsibilities

• Ensure accurate and timely order processing, shipping, and delivery to customers
• Implement systems and procedures to prevent stockouts
• Work closely with the customer service team to address customer inquiries, concerns, and feedback promptly and professionally
• Monitor customer reviews and feedback to identify areas for improvement in the online shopping experience
• Generate regular reports and insights to identify trends, opportunities, and areas for improvement
• Monitor competitor e-commerce sites and industry trends to stay ahead
• Identify opportunities to differentiate our business and improve our competitive edge

Requirements and Skills

• B.Sc in Business Management, or any related discipline
• Comprehensive understanding of the logistics system
• Experienced in end-to-end process management
• Excellent communication skills
• Strong problem-solving skills
• Solid troubleshooting skills
• Familiarity with leading E-commerce platforms
• Good leadership and people management.