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  • Posted: Feb 7, 2023
    Deadline: Not specified
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  • Vendease is a fast-moving consumer goods e-procurement platform for B2B clients in Nigeria, with a mission to ensure hotels & restaurants are free to focus on catering for their customers. We take the problem of food supply-availability and quality off restaurant owners, so that they can focus on serving their customers. As an online marketplace, we give res...
    Read more about this company

     

    Commercial Lead

    You will be responsible for ideating and executing strategies that grow the FMCG and related categories. You will lead both demand and supply teams for the category. You will have a primary responsibility for providing leadership in driving bulk sales for the category and enjoy supply at best prices for products in the category.

    Responsibilities

    • Create, nurture, manage, and grow our revenue for the category you manage
    • Develop, monitor and forecast revenue pipelines across the category.
    • Build out a core agent network to support bulk sales..
    • Analyze opportunities, ideate and execute strategy to ensure the team meets set targets.
    • Monitor client satisfaction and develop strategic initiatives that increase client retention.
    • Consistently hit sales targets and demonstrate a track record of surpassing sales goals
    • Provide leadership and mentorship to the city while fostering a culture of accountability, professional development, high performance, and ethical behavior
    • Train and coach team members
    • Ensure that company policies and procedures are refined, understood, documented and followed by department staff
    • Develop and implement metrics and goals for individual staff members to ensure departmental and company objectives are met.
    • Collaborate effectively with key stakeholders such as Finance, Other Commercial Teams, Logistics etc. to achieve revenue growth goals

    Requirements

    • Successful experience in a managerial role with a team of not less than 10.
    • 6+ years in leadership roles driving and implementing revenue growth and successful experience building and managing exceptional sales and customer service teams
    • Inspirational Leadership style and hands-on approach
    • Demonstrated ability in all aspects of leadership, including motivation.
    • Successful experience in using data analytics to monitor and evaluate sales teams against stated expectations, in addition to aligning and changing behaviour with performance expectations
    • Excellent written and verbal communication skills, including presentation and public speaking skills
    • Experience working with multiple office locations as well as at-home agents

    Benefits

    Our benefits include but are not limited to:

    • Health Insurance
    • Hybrid work schedule
    • Paid time off  (maternity/paternity leave, annual leave)
    • 13th Month Pay
    • Training and development opportunities
    • Opportunity to work on meaningful projects within the tech ecosystem

    go to method of application »

    City Lead, Port Harcourt

    You will be responsible for monitoring the growth of the city and ensuring the efficient operation of the city you handle.. You will have a primary responsibility for providing leadership in driving sales with an emphasis on increasing retention and dependency of existing customers; increasing the client base and monitoring customer satisfaction.

    Responsibilities

    • Manage the relationship with a designated key account, ensuring high levels of customer satisfaction and retention.
    • Monitor stock levels at the store and the company's inventory, and ensure restocking as needed.
    • Work with internal stakeholders, such as logistics and supply, to ensure products are always available and meet customer demand.
    • Collaborate with a team of merchandisers to receive real-time information and make informed decisions.
    • Develop and implement strategies to increase sales and maximize profits for the key account.
    • Analyze market trends and customer data to identify opportunities for growth and develop effective sales plans.
    • Prepare regular reports on sales performance, customer feedback, and market trends for the key account.
    • Negotiate contracts and pricing with the key account to meet both parties' needs and expectations.
    • Build and maintain strong relationships with the key account, including regular face-to-face meetings and communication.

    Requirements

    • Successful experience in a managerial role with a team of not less than 10. 
    • 6+ years in leadership roles driving and implementing revenue growth and successful experience building and managing exceptional sales and customer service teams 
    • Inspirational Leadership style and hands-on approach
    • Demonstrated ability in all aspects of leadership, including motivation.
    • Successful experience in using data analytics to monitor and evaluate sales teams against stated expectations, in addition to aligning and changing behavior with performance expectations
    • Excellent written and verbal communication skills, including presentation and public speaking skills
    • Experience working with multiple office locations as well as at home agents

    Benefits

    Our benefits include but are not limited to:

    • Health Insurance
    • Hybrid work schedule
    • Paid time off  (maternity/paternity leave, annual leave)
    • 13th Month Pay
    • Training and development opportunities
    • Opportunity to work on meaningful projects within the tech ecosystem

    go to method of application »

    City Lead, Ibadan

    You will be responsible for monitoring the growth of the city and ensuring the efficient operation of the city you handle.. You will have a primary responsibility for providing leadership in driving sales with an emphasis on increasing retention and dependency of existing customers; increasing the client base and monitoring customer satisfaction.

    Responsibilities

    • Manage the relationship with a designated key account, ensuring high levels of customer satisfaction and retention.
    • Monitor stock levels at the store and the company's inventory, and ensure restocking as needed.
    • Work with internal stakeholders, such as logistics and supply, to ensure products are always available and meet customer demand.
    • Collaborate with a team of merchandisers to receive real-time information and make informed decisions.
    • Develop and implement strategies to increase sales and maximize profits for the key account.
    • Analyze market trends and customer data to identify opportunities for growth and develop effective sales plans.
    • Prepare regular reports on sales performance, customer feedback, and market trends for the key account.
    • Negotiate contracts and pricing with the key account to meet both parties' needs and expectations.
    • Build and maintain strong relationships with the key account, including regular face-to-face meetings and communication.

    Requirements

    • Successful experience in a managerial role with a team of not less than 10. 
    • 6+ years in leadership roles driving and implementing revenue growth and successful experience building and managing exceptional sales and customer service teams 
    • Inspirational Leadership style and hands-on approach
    • Demonstrated ability in all aspects of leadership, including motivation.
    • Successful experience in using data analytics to monitor and evaluate sales teams against stated expectations, in addition to aligning and changing behavior with performance expectations
    • Excellent written and verbal communication skills, including presentation and public speaking skills
    • Experience working with multiple office locations as well as at home agents

    Benefits

    Our benefits include but are not limited to:

    • Health Insurance
    • Hybrid work schedule
    • Paid time off  (maternity/paternity leave, annual leave)
    • 13th Month Pay
    • Training and development opportunities
    • Opportunity to work on meaningful projects within the tech ecosystem

    go to method of application »

    Reactivation Analyst

    You will be responsible for engaging with clients, resolve any issues they may have faced, and develop strategies to retain the business. This role requires strong communication, interpersonal, and analytical skills, as well as the ability to work independently and manage a large volume of clients.

    Responsibilities

    • Reactivate dormant accounts and monitor churn to identify opportunities to bring back business.
    • Engage with a list of clients on a weekly basis through calls and visits as needed.
    • Build and maintain a pipeline of clients to reactivate, including tracking progress and results.
    • Resolve any issues faced by clients in collaboration with other teams, such as finance, to ensure successful reactivation.
    • Ensure all client interactions and communication are tracked and updated in the company's CRM system.
    • Develop and implement strategies to retain and reactivate clients, and continuously monitor and evaluate their effectiveness.
    • Provide regular reports and updates to management on the progress and success of the reactivation efforts.

    Requirements

    • Bachelor's degree in Business Administration, Marketing, or a related field.
    • Proven experience in B2B sales, account management, or customer service.
    • Strong communication and interpersonal skills to effectively engage with clients and build relationships.
    • Ability to analyze data and understand client needs to develop effective reactivation strategies.
    • Excellent problem-solving skills to resolve client issues and ensure successful reactivation.
    • Ability to work independently and manage a large volume of clients.
    • Knowledge of customer relationship management (CRM) systems and data tracking.
    • Familiarity with sales and marketing techniques, such as lead generation and email marketing.
    • Strong organizational and time-management skills to prioritise tasks and meet deadlines.
    • Results-driven with a proven track record of success in sales or customer service.

    Benefits

    Our benefits include but are not limited to:

    • Health Insurance
    • Hybrid work schedule
    • Paid time off  (maternity/paternity leave, annual leave)
    • 13th Month Pay
    • Training and development opportunities
    • Opportunity to work on meaningful projects within the tech ecosystem

    go to method of application »

    Facility Manager

    We are looking for an experienced Facility Manager who will be responsible for ensuring that the facility is operating as it should on a daily basis by completing daily inspections and conducting repairs and maintenance. You will be responsible for the maintenance and upkeep of Vendease’ buildings, ensuring that they meet legal requirements and health and safety standards.

    Responsibilities

    • Supervise facility management operations of all Vendease’ offices
    • Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments
    • Manage the upkeep of equipment and supplies to meet health and safety standards
    • Inspect buildings’ structures to determine the need for repairs or renovations
    • Review utility consumption and strive to minimize costs
    • Supervise all facilities staff and external contractors (cleaners, security, etc.) 
    • Control activities like parking space allocation, waste disposal, building security etc.
    • Allocate office space according to needs
    • supervise multi-disciplinary teams of staff including cleaning, maintenance, grounds and security
    • Handle insurance plans and service contracts
    • Keep financial and non-financial records
    • Perform analysis and forecasting
    • Monitor the safety and cleanliness of the interior and exterior areas such as offices, conference rooms, parking lots 
    • Perform routine maintenance on facilities and make repairs as needed
    • Schedule regular inspections and emergency repairs with outside vendors
    • Ensure proper security measures for the workplace, including collaborating with security system vendors or a team of security professionals
    • Maintain day-to-day operations of facilities, such as delegating or completing maintenance orders
    • Create reports on maintenance, repairs, safety and other occurrences for supervisors and other relevant staff
    • Prepare facilities for changing weather conditions

    Requirements

    • A minimum of 5years of work experience in Facility management
    • Training in facility management will be an added advantage
    • Competent writing and communication skills – including the ability to communicate technical information
    • Relationship-building
    • The ability to prioritize and multi-task
    • Time management skills
    • Teamwork, leadership, and motivational skills
    • Procurement and negotiation
    • Proactive thinking
    • Understanding of soft and hard service delivery
    • Passionate about delivering consistent excellence

    Benefits

    Our benefits include but are not limited to:

    • Health Insurance
    • Hybrid work schedule
    • Paid time off  (maternity/paternity leave, annual leave)
    • 13th Month Pay
    • Training and development opportunities
    • Opportunity to work on meaningful projects within the tech ecosystem

    Method of Application

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