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  • Posted: May 10, 2024
    Deadline: Not specified
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  • Project Growth champions remote flexibility, prioritizes employee well-being, fosters inclusivity, and cultivates a culture of continuous learning and innovation. All roles are remote unless it is explicitly stated otherwise. Join our global tech journey!
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    Graphic Designer

    • We are seeking a talented and creative Graphic designer who specializes in creating and editing videos and image posts for organic social media.
    • The ideal candidate will have experience using Kapwing and Canva to produce engaging and visually appealing content.
    • Our client is a marketing agency serving tech-ed businesses, and this role will play a crucial role in enhancing their online presence and driving engagement.

    Responsibilities:

    Video and Image Creation:

    • Create captivating video and image content tailored for various social media platforms, including but not limited to Instagram, Facebook, Twitter, and LinkedIn.
    • Develop visually stunning graphics, animations, and videos that align with client branding and messaging.

    Kapwing and Canva Expertise:

    • Utilize proficiency in Kapwing and Canva to edit and enhance video and image content, incorporating effects, filters, and text overlays to optimize engagement.
    • Stay updated on new features and functionalities of Kapwing and Canva to leverage their full potential in content creation.

    Content Strategy Alignment:

    • Collaborate with the marketing team to align content creation with overall social media and marketing strategies.
    • Ensure that all content meets brand guidelines and resonates with the target audience of tech-ed businesses.

    Engagement Optimization:

    • Monitor social media performance metrics and analyze audience engagement to optimize content strategy and maximize reach and interaction.
    • Experiment with different formats, styles, and content types to identify trends and opportunities for increased engagement.

    Client Collaboration:

    • Work closely with clients to understand their objectives, preferences, and feedback, ensuring that content meets their expectations and drives desired outcomes.
    • Provide regular updates and reports on content performance and recommendations for improvement.

    Qualifications:

    • Proven experience in creating and editing videos and images for organic social media, with a strong portfolio showcasing previous work.
    • Proficiency in Kapwing and Canva with the ability to produce high-quality content efficiently.
    • Knowledge of social media platforms and trends, with a keen understanding of what drives engagement and interaction.
    • Excellent creative skills with a strong eye for design and aesthetics.
    • Strong communication and collaboration skills, with the ability to work effectively in a team environment and with clients.
    • Experience working with tech-ed businesses or within a marketing agency environment is a plus.

    go to method of application »

    Creative Director

    Key Responsibilities:

    • Email Design: Utilize Illustrator (or any other design tool) to create compelling email designs that engage our DTC audience and support marketing strategies.
    • Klaviyo Platform (bonus): Apply your experience with Klaviyo to develop and implement successful email marketing campaigns.
    • Social Media Content Creation: Design captivating social media content, with a focus on Instagram, that aligns with the client’s brand identity and marketing goals.
    • Shopify Image Management: Resize and update images for the Shopify store, ensuring product visuals are attractive and up-to-date.
    • Ad Design: Craft DTC ad designs that effectively promote our products and drive consumer interest and sales.

    What Success Looks Like:

    • Engaging Email Campaigns: Create weekly email designs and campaigns that lead to higher open rates, engagement, and conversions.
    • Consistent Branding: Delivering social media and ad designs that maintain brand consistency and enhance online presence.
    • Effective Collaboration: Working efficiently with the marketing team, contributing to the brand's overall digital marketing efforts with high-quality designs and visuals.

    Qualifications:

    • Experience in creating email designs, preferably with proficiency in Adobe Creative Suite / Illustrator similar design tools.
    • Experience with the Klaviyo email marketing platform is highly advantageous.
    • Ability to create ad and social media designs, particularly for Instagram, and DTC ad designs.
    • Familiarity with Shopify for managing and updating product images is a plus.
    • Excellent English communication skills for effective teamwork and collaboration.
    • Previous experience working with North American clients is preferred.

    go to method of application »

    Customer Service Representative

    Key Responsibilities:

    • Community Engagement: Actively engage with the community by responding to social media comments, direct messages, SMS, and emails in a professional and fluent manner.
    • Data Entry and Reporting: Perform accurate data entry tasks and prepare reports as required, contributing to the efficiency of operations.
    • Administrative Support: Carry out various administrative tasks to assist in the smooth running of the telehealth service.
    • Operational Flexibility: Demonstrate adaptability by taking on miscellaneous operational tasks as needed, showcasing an ability to fit into the team and contribute to its success.
    • Quality Communication: Maintain impeccable written English in all customer interactions, ensuring clear, concise, and compassionate communication.

    What Success Looks Like:

    • Enhanced Customer Engagement: Achieve high levels of satisfaction through timely and effective responses to inquiries and comments.
    • Operational Efficiency: Contribute to the smooth operation of the service through diligent completion of assigned tasks.
    • Team Integration: Seamlessly integrate into the team, demonstrating the ability to adapt and take on varied responsibilities.

    Qualifications:

    • Exceptional written English skills, with the ability to communicate fluently and professionally.
    • Experience in customer service, particularly in handling social media, email, and SMS communications.
    • A dynamic personality with the capacity to take on a variety of operational and administrative tasks.
    • Strong organizational skills, with the ability to manage time effectively and meet deadlines.
    • Willingness to work a flexible schedule, including weekends (Wednesday to Sunday).

    go to method of application »

    Email Marketing Specialist

    • This role combines a firm knowledge of the tactical production side of Email & SMS Marketing and an understanding of a brand’s business to provide support on deadline execution, and communication across multiple channels, and to ensure the execution of a successful Lifecycle Marketing program.

    Key Responsibilities:

    Campaign Development and Execution

    • Create and implement email and SMS marketing campaigns that align with our overall marketing strategy.
    • Collaborate with creative and content teams to develop compelling and engaging messaging that aligns with brand voice.

    Segmentation and Personalization

    • Segment audiences based on behavioral and demographic data to tailor messaging.
    • Utilize dynamic content and personalization techniques to increase engagement and CVR.

    Data Analysis and Reporting

    • Monitor and analyze campaign performance using key metrics.
    • Provide regular reports on campaign effectiveness and make recommendations for improvement.

    Lifecycle Marketing Strategy

    • Contribute to the development of lifecycle marketing strategies that grow customer retention, ROI, and LTV.
    • Identify opportunities for targeted campaigns at different stages of the customer journey.

    Testing and Optimization:

    • Implement A/B testing to improve campaign performance.
    • Continuously optimize messaging, targeting, and timing to maximize results.

    Compliance and Best Practices:

    • Ensure all campaigns comply with legal regulations and industry best practices.
    • Stay updated on emerging trends in email and SMS marketing.

    Qualifications:

    • 2+ years of relevant experience
    • Must have experience with Klayvio (non-negotiable). Experience with Braze/Iterable is a plus, as is experience with Attentive and/or Postscript
    • Familiarity with Google Analytics or similar analytics tools
    • Knowledge of HTML and CSS for email marketing is a plus
    • Strong analytical and critical thinking skills
    • Strong project management skills, organizational skills, and a keen attention to detail

    go to method of application »

    Content Creator

    • We are seeking a talented and creative Social Media Content Creator who specializes in creating and editing videos and image posts for organic social media.
    • The ideal candidate will have experience using Kapwing and Canva to produce engaging and visually appealing content.
    • Our client is a marketing agency serving tech-ed businesses, and this role will play a crucial role in enhancing their online presence and driving engagement.

    Responsibilities:

    Video and Image Creation:

    • Create captivating video and image content tailored for various social media platforms, including but not limited to Instagram, Facebook, Twitter, and LinkedIn.
    • Develop visually stunning graphics, animations, and videos that align with client branding and messaging.

    Kapwing and Canva Expertise:

    • Utilize proficiency in Kapwing and Canva to edit and enhance video and image content, incorporating effects, filters, and text overlays to optimize engagement.
    • Stay updated on new features and functionalities of Kapwing and Canva to leverage their full potential in content creation.

    Content Strategy Alignment:

    • Collaborate with the marketing team to align content creation with overall social media and marketing strategies.
    • Ensure that all content meets brand guidelines and resonates with the target audience of tech-ed businesses.

    Engagement Optimization:

    • Monitor social media performance metrics and analyze audience engagement to optimize content strategy and maximize reach and interaction.
    • Experiment with different formats, styles, and content types to identify trends and opportunities for increased engagement.

    Client Collaboration:

    • Work closely with clients to understand their objectives, preferences, and feedback, ensuring that content meets their expectations and drives desired outcomes.
    • Provide regular updates and reports on content performance and recommendations for improvement.

    Qualifications:

    • Proven experience in creating and editing videos and images for organic social media, with a strong portfolio showcasing previous work.
    • Proficiency in Kapwing and Canva with the ability to produce high-quality content efficiently.
    • Knowledge of social media platforms and trends, with a keen understanding of what drives engagement and interaction.
    • Excellent creative skills with a strong eye for design and aesthetics.
    • Strong communication and collaboration skills, with the ability to work effectively in a team environment and with clients.
    • Experience working with tech-ed businesses or within a marketing agency environment is a plus.

    go to method of application »

    Social Media Manager

    Key Responsibilities:

    • Content Repurposing: Adapt TikTok DTC content for broader social media distribution, ensuring it aligns with brand messaging and audience interests.
    • Trend Research: Stay updated with trending hashtags and music to enhance post visibility and engagement across various social media channels, specifically YouTube and Instagram. 
    • Video Production Assistance: Guide the co-founders on creating YouTube video content that captivates the target audience, leveraging insights into consumer preferences.
    • Community Engagement: Foster a vibrant brand community by replying to comments and DMs with a fun, wholesome tone.
    • Posting Cadence Management: Schedule social media posts across platforms using tools like Publer or Hootsuite, maintaining a consistent brand presence.
    • Visual Platform Expertise: Leverage Pinterest to showcase the visual appeal of the brand’s products, enhancing digital discovery.

    What Success Looks Like:

    • Enhanced Brand Visibility: Through repurposed content and strategic hashtag use, you've increased the brand's reach and engagement across social media platforms.
    • Strong Community Connection: Your efforts in community engagement have cultivated a loyal and active online brand community.
    • Strategic Content Guidance: Your insights into video content production have directly contributed to creating highly engaging and relevant material for the target audience.

    Qualifications:

    • Experience in repurposing DTC content for social media, preferably within the beauty industry.
    • Familiarity with female-oriented consumer products and an understanding of beauty space trends.
    • Proficiency in social media management and automation tools (Publer, Hootsuite).
    • Demonstrated ability to engage communities on social media platforms in a tone that reflects the brand’s values.
    • Knowledge of Pinterest and its application for visual products.
    • Canva experience for creating visual content is desirable.
    • Shopify, SEO, and Google search optimization experience are desirable but not required.

    Method of Application

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