Project Growth champions remote flexibility, prioritizes employee well-being, fosters inclusivity, and cultivates a culture of continuous learning and innovation. All roles are remote unless it is explicitly stated otherwise. Join our global tech journey!
Read more about this company
Community Engagement: Actively engage with the community by responding to social media comments, direct messages, SMS, and emails in a professional and fluent manner.
Data Entry and Reporting: Perform accurate data entry tasks and prepare reports as required, contributing to the efficiency of operations.
Administrative Support: Carry out various administrative tasks to assist in the smooth running of the telehealth service.
Operational Flexibility: Demonstrate adaptability by taking on miscellaneous operational tasks as needed, showcasing an ability to fit into the team and contribute to its success.
Quality Communication: Maintain impeccable written English in all customer interactions, ensuring clear, concise, and compassionate communication.
What Success Looks Like:
Enhanced Customer Engagement: Achieve high levels of satisfaction through timely and effective responses to inquiries and comments.
Operational Efficiency: Contribute to the smooth operation of the service through diligent completion of assigned tasks.
Team Integration: Seamlessly integrate into the team, demonstrating the ability to adapt and take on varied responsibilities.
Qualifications:
Exceptional written English skills, with the ability to communicate fluently and professionally.
Experience in customer service, particularly in handling social media, email, and SMS communications.
A dynamic personality with the capacity to take on a variety of operational and administrative tasks.
Strong organizational skills, with the ability to manage time effectively and meet deadlines.
Willingness to work a flexible schedule, including weekends (Wednesday to Sunday).
Gmail
Yahoomail