Latest Jobs at MTN Nigeria

Mission:

To continually review MTNN’s Operating Model and drive the design, development and maintenance of sustainable organization effectiveness strategies, methodologies and processes to improve the attainment of business goals and standards.

Description:

• Advise ExCom on manpower imperatives, determine manning requirements and ensure efficient allocation of manpower for organization effectiveness.
• Support ExCom to drive the Cultural Operating System and Vital Behaviors required to improve business performance. 
• Partner with Excom to evaluate business goals and standards to identify opportunities in quality, productivity or efficiencies related to strategies, talent, technology and/or processes and translate to medium- and long-term goals. 
• Partner with ExCom to drive business process improvements and performance. 
• Oversee the deployment of organizational effectiveness strategies, initiatives, programs and interventions to support enterprise business strategy.
• Anticipate organizational impact of current and future business strategies and develop interventions to minimize risks and increase organizational performance.
• Drive culture-shaping initiatives and maintain a pulse on the alignment between strategy, culture and talent.
• Assess and diagnose organizational dynamics including culture to generate evidence-based insight into the root causes of business, organizational, and operational issues.
• Review impact of initiatives across the business and develop impact plan strategies and business solutions as appropriate.
• Serve as strategic liaison for key organizational initiatives between divisions and their stakeholders, both internal and external.
• Assess resource requirements for the department and develop budget for the Organizational Effectiveness & Change function and regularly monitor resources of the department ensuring they are allocated and utilized in a cost effective and financially disciplined manner and in line with budget provisions.
• Apply a structured change management approach and methodology in respect of changes impacting the people side of the organization, clearly identifying groups being impacted by the change, associated risks and anticipated points of resistance and developing appropriate change strategy to address related issues.
• Work with teams to integrate change management activities into overall people related projects and conduct change readiness assessments as required, and implement actionable and target change management plans (including communication plans, sponsorship roadmaps, coaching plans and resistance management plans).
• Lead management teams and process owners to identify, prioritize, plan and implement strategic process improvement initiatives.
• Review the application of HR policies across the organization, ensuring uniformity and consistency and regularly review the impact and validity of HR policies.  
• Develop a sustainable organizational culture that enhances employee productivity and oversee the management of the year on year performance of all dimensions of the Group Culture Audit.
• Develop and manage Organization Development solutions for organization effectiveness and ensure organization design is aligned to employee growth and development.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Guide team to follow a disciplined approach for measuring, managing and improving capabilities of company-wide processes.
• Serve as mentor and subject matter expert for other employees seeking business process improvement standards, techniques, and tools.
• Identify, evaluate and track the development needs and performance of staff within the department, providing opportunities for staff to build on the company’s investment in their training and improve productivity.

Education:

• First Degree in a Social Science discipline
• Professional qualification from a recognized HR Body
• A Masters degree is advantageous
• Fluent in English

Experience:

Minimum of 12 years’ experience comprising:

• Senior management track record of 3 years or more; with at least 3 years in relevant sector/industry as per relevant role
• Experience working in a global/multinational enterprise (understanding of emerging markets is advantageous)
• Prior work experience across diverse cultures and geographies
• Work experience preferably in the Consulting, Research & Business Development or Human Resources profession.  

go to method of application »

Mission:

Coordinate marketing communications in support of the Enterprise Business marketing strategy.

Description:

• Providing input on product positioning, differentiation, and value proposition development.
• Aligning brand messaging with specific product segments to ensure consistency.
• Collaborating on the development of product naming, packaging, and branding guidelines.
• Providing support in developing communication materials for client presentations and proposals
• Assisting in the development of internal newsletters, announcements, and other communication materials.
• Supporting internal branding initiatives and employee engagement campaigns.
• Assisting in the development of creative briefs for media campaigns and ensuring brand consistency.

Education:

• First degree in any related discipline
• Fluent in English

Experience:

3–7 years’ experience in an area of specialization,

• Minimum of 3 years’ experience in supervising others
• Experience working in a medium-sized organization

go to method of application »

Mission:

To support the business in understanding and utilizing Business Intelligence (BI) and enterprise data assets to make informed decisions.

Description:

• Participate in the development and review of user requirements and/or functional specifications that relate to systems implementation and appropriate use.
• Participate in design and implementation of BI systems, including integration with databases, data warehouses, and other data sources.
• Participate in the selection, blueprinting, requirements gathering, designing, and rolling out of BI solutions to end users and continually strive for a unified single version of truth across all the data used for business decisions.
• Provide prompt resolution to BI systems issues related to integration of peripheral systems and ensure high levels of availability through support functions and in-depth testing.
• Ensure that Marketing & Strategy and MTNN business requirements for data and analytics are adhered to.
• Ensure availability and integrity of customer data (usage, behavior, ARPU, etc. by geography, product, etc.) and support to solve business problems by providing insights from the data.
• Provide and articulate understanding of secondary data sources and knowledge of interoperability of data sources.
• Provide business users with hands-on training and first-level application support on business intelligence applications.
• Ensure the integrity of enterprise data information by ensuring that correct business rules are adhered to, and that product configurations are in line with existing data structures to support business intelligence practice.
• Serve as data steward for all business intelligence data – for availability, high quality, and ease of use.
• Demonstrate broad understanding of best practices for data and analytics, business intelligence, and technologies to support business intelligence practice.
• Understand telecoms data architecture landscape to derive value on data assets and support business decisions.

Education:

• First degree in any related discipline.
• Demonstrable professional certifications in business intelligence and data analytics.
• Fluent in English.

Experience:

3 - 7 years’ experience including:

• Experience working in a medium-sized organization.
• Work experience in business intelligence or data analytics will be an added advantage.

go to method of application »

Mission:

• Overseeing and coordinating various aspects of Network Division's(NWD) business operations, including budgeting, project management, and process improvement. 
• Responsible for end-to-end management of MTN CAPEX program and all activities relating to BOOST from a Network CAPEX perspective.

Description:

• Develop NWD program of work (Prioritization and Sequencing of project delivery).
• Develop and managing information relating to LC establishment and PR/PO processing.
• Responsible for process definition, evaluation and enhancement within NID operations as well as collaborating with other departments where departmental process interactions occur.
• Support the shareholders' return strategy by developing and implementing the division’s processes that are aligned to achieving all elements on the financial component of the business scorecard. (i.e., grow market share, grow ICT and data revenue, increase EBITDA margins, assure revenue, CAPEX returns, and subscriber additions).
• Participate in the review of business processes (headcount, process optimization, etc.) to drive efficiency gains and ensure at least a 5% reduction in the divisional budget year-on-year.
• Participate in contract negotiations to reduce costs and drive MTNN asset optimization efforts.
• Network and build solid relationships with internal units and relevant third parties (e.g., strategic investors, technical and financial partners, business consultants, etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
• Develop MTNN Network Implementation Management Framework policies, guidelines, standards, and controls, ensuring alignment with the relevant corporate regulations and in line with globally recognized professional project management methodologies, i.e., Project Management Institute (PMI).
• Review capital programs and evaluate projects, ensuring alignment with corporate direction and objectives.
• Review resource needs for programs, suggest a financial budget to the head of corporate development, and monitor the approved budget.
• Oversee the NID operations programs, ensuring they are run in accordance with the purpose for which they were set up and in line with associated goals and objectives.
• Create and utilize a NID operations and program tracking system and ensure the processes for running NID operations and programs are provided efficiently, economically, and effectively in accordance with defined key performance targets.
• Communicate, track, and evaluate project plans and initiatives to ensure projects and programs are delivered on time, within budget, within scope, and at the expected quality.
• Manage issues and risks by highlighting resource constraints (UAT, IT, user department, training, etc.) between projects and flagging where multiple instances of organizational change will impact operational efficiency.
• Monitor the customer and management satisfaction index.
• Report on various aspects of project progress as required by Network Management, EXCOM, and the Board.
• Review formal internal audit reports and review project process compliance.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Coach and train the departmental team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education:

• First degree in any related discipline.
• Fluent in English and the language of the country is preferable.
• MBA (an added advantage).

Experience:

9–17 years of applicable business experience in telecoms

• A manager's track record of 3 years or more, with at least 3 years in the relevant sector or industry.
• Worked across diverse cultures and geographies advantageous.
• 5 years in program management, preferably in the telecom environment.
• At least 2 years of business analysis and process definition.

go to method of application »

Mission:

To be involved in all facets of Information Security systems design and implementation; implementation of ISO 27001 controls; and the design and implementation of secure infrastructure that support the business processes within MTN Nigeria.

Description:

• Design, orchestrate, and implement information security systems and evaluate corporate security plans.
• Review all project development and architecture plans to ensure security policy compliance.
• Establish mitigating steps to ensure appropriate treatment of security threats and escalate as appropriate.  
• Coordination of security systems disciplines in the face of active threats.
• Create and enforce policies and procedures associated with Information Security administration.
• Perform Business Impact Analysis in terms of loss of confidentiality, Availability, and Integrity of information.
• Provide advice and implement security and communications solutions for MTN Nigeria.
• Work closely with other departments to provide support, ensuring the full integration and smooth functioning of the information security infrastructure within MTN Nigeria.
• Provides expert technical insight and industry perspective in the creation, delivery, and integration of complex and comprehensive security solutions and architecture. 
• Collaborate and act as a security architecture liaison with other IT areas and designs and/or recommends new security solutions as needs arise.
• Co-ordinate with related Design & Development teams for solutions implemented.
• Perform Problem, Change, and Release & Configuration Management as it pertains to Information Security.                           
• Perform day-to-day activities like periodic reconciliations, task management etc.
• Translate ISO 27001 controls related to information security into implementation, alerts, and compliance reporting.
• Specify, assist, and delegate information security system integration concepts into the SDLC process.

Education:

• First degree in Computer Science or any related discipline.
• Certified Information Security Systems Professional or Certified Information Systems Auditor is desirable.
• Fluent in English

Experience:

3 - 7 years’ work experience including: 

• 3 years of security experience.
• Minimum of 3 years' security compliance & threat management. 
• Experience in the following Identity Management technology; Vulnerability assessment and treatment, Systems Auditing, Policy, Database Security, Firewall Design and Implementation, Security Architecture and Models, Telecommunications, Network, Wireless & Internet Security. 
• Proven experience in the full software project lifecycle - project vision through project implementation - for both small and large enterprise projects.
• Proven experience in penetration testing.
• Proven experience in Security Architecture Governance and standards. 
• In-depth working knowledge of Security Architecture & Design.