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  • Posted: Nov 8, 2021
    Deadline: Dec 31, 2021
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  • ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provi...
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    Regional Support Engineer

    Job ID: 95
    Department: TX/Core/Active Device
    Function: Transmission & Core Network
    Reporting to: Head, Transmission Core & Active Device
    Travel Frequency: Occassional

    Purpose of the Job

    • Responsible for the implementation and support of core network, transmission and GPON access network.

    Expected Key Results 

    • Project Implementation Management
    • Network Support
    • Network Monitoring and Optimization
    • Report Management
    • Preventive Maintenance

    Educational Qualifications 

    • Bachelor’s Degree in Computer Engineering, Electrical and Electronics Engineering or any IT related degree. (2.2/ Upper Credit Minimum)

    Work Experience:

    • At least 2 years in telecommunications industry.

    Functional Skills:

    • Good understanding of GPON networks
    • Good integration and implementation of GPON access network
    • Hands- on experience on Cisco based Routers.
    • Distinctive analytical skills and ability to present and communicate and work with a highly technical team
    • Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network related problem and optimize network performance where necessary.
    • Ability to troubleshoot on network integration processes and resolve configuration issues
    • Must be able to follow through multiple projects to completion with minimal supervision.
    • Have functional and working knowledge in disruptive technologies especially in disaggregated solutions.
    • Hardworking, Performance driven and Tenacious.
    • Sharp analytical and logical reasoning.
    • Work effectively with own initiative and with minimal supervision and also as a part of a team.

    Other Requirements:

    • Customer Focus
    • Tech savvy
    • Action orientation
    • Drive results
    • Cultivate Innovation
    • Ability to optimize work processes
    • Resilience
    • Self Development
    • Nimble Learning.

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    Voice Fulfillment & Support Engineer

    Job ID: 101
    Department: Business Division
    Function: Service Fulfillment & Support
    Reporting to: Team Lead, Voice
    Travel Frequency: As required

    Purpose of the Job

    • Reporting to the Team Lead, Voice, the Voice Engineer is responsible for tasks such as designing, installing, operating, maintaining, troubleshooting and securing voice communications systems for the ipNX Network as well as for enterprise customers in accordance with set standards & SLAs.
    • You will also offer direction and recommendations for voice service enhancements.
    • You will act as the 2nd level contact for customer faults relating to voice communications systems by taking ownership of reported customer issues and seeing their problems through to resolution.
    • Your key support responsibility includes researching, diagnosing, troubleshooting and identifying solutions to resolve all voice communications system issues.
    • You are equally tasked with ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers – including pre-sales support, service delivery (installation & configuration) as well as support calls or visits.
    • In addition to the above, you are also required to provide routine in-house training, and mentoring for lower level staff and other units where required.

    Expected Key Results 

    • Network Infrastructure& Customer Management
    • Support
    • Customers
    • Internal
    • Asset Management
    • People Management
    • Training

    Educational Qualifications & Functional Skills

    • Education: BSc Computer Science / Computer Engineering / IT Related Disciplines
    • Technical: Cisco Network Certification/CCNP and ITIL certification is a bonus
    • Technology: Microsoft Office Suite competence [Bonus: MS Visio, MS Project]
    • Technology: Reasonable programming skills in any language
    • Language: Fluent English
    • Communication: Exemplary Communication Skills [Face to Face and over the telephone]
    • Communication: Ability to communicate effectively at all levels of an organization

    Work Experience:

    • At least 1 year experience within the telecoms space as a Network/Communications Engineer
    • A good understanding of computer networks as well as some aspects of project management (Cisco Certification | PMP is a bonus)
    • Must have working knowledge of VOIP/SIP/PBX/Asterisk/Network Security based systems
    • Practical Experience with Network Connectivity Devices (Routers & Switches)
    • Experience with LAN/WAN Network Design and Configuration
    • Good working knowledge of Microsoft Office Suite [including MS Project &Visio]

    Other Requirements:

    • Hardworking and Tenacious
    • Action orientation
    • Tech Savvy
    • Result Driven
    • Excellent Decision Quality
    • Attention to Detail
    • Problem Solving
    • Excellent troubleshooting and analysis skills
    •  Impeccable Customer Service and Support Skills
    • Customer Focus
    • Self-Development.

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    Supply Chain Management Lead

    Job ID: 102
    Department: Supply Chain Management
    Function: Supply Chain Management
    Reporting to: Head, SCM
    Travel Frequency: As required

    Purpose of the Job

    • Coordinate and collaborate with stakeholders and regional inventory officers to identify inventory requirements, set targets, handle all functions related to the tracking and managing of materials companywide and nationwide in order to support business operations needs

    Expected Key Results 

    • Inventory Administration
    • Material Requirement Planning
    • Logistics
    • Stock Management 
    • Material Logistics
    • Returns and Repairs Management
    • Customer Relationship management
    • Team Development

    Educational Qualifications & Functional Skills

    • University Degree / HND in Social or Management Sciences or related field (2.2/Upper Credit)
    • Post Graduate degree (MBA, M.Sc., etc.) an added advantage
    • Professional Qualification in Supply Management an added advantage

    Work Experience:

    • Minimum of 5 year of varied experience in Supply Chain Management
    • Sound understanding and extensive experience in Inventory and Warehouse management & Logistics/Supply
    • Good knowledge of accounting systems

    Other Requirements:

    • Analytical Skills
    • Ability to optimize work processes
    • Customers focus
    • Cost Conscious
    • Drive results
    • Develop Talent
    • Drive Engagement
    • Drive Vision & Purpose
    • Ensure Accountability
    • Excellent Decision Quality
    • Planning and Forecast.

    go to method of application »

    Head, Infrastructure Planning & Design

    Job ID: 103
    Department: Infrastructure Division
    Function: Infrastructure Planning & Design
    Reporting to: Infrastructure Planning & Design
    Travel Frequency: As required

    Purpose of the Job

    • Responsible for the day-to-day activities of the Planning & Design teams as well as the management and execution of site/software development projects against delivery commitments and projects to plan and design Infrastructure Architecture.
    • Strategic and tactical responsibility for best  in  class business practices that will deliver to the customer’s expectations, ensure development and manage all aspects of Infrastructure planning  design and creative output with accountability for online and offline design output and commercial success of such designs are aligned to client expectations and executed within budget and timescales.

    Expected Key Results

    • Strategy & Development for Planning and Designing activities
    • Design/Development of solutions-new alerts and monitoring techniques based on engineering requirements.
    • Plan optimal delivery of infrastructure services
    • Infrastructure Planning & Execution
    • Stakeholder Management & Team Communication
    • Drive Quality & Process Improvement

    Educational Qualifications & Functional Skills

    • Bachelor's Degree in Engineering, Computer Science, or an equivalent (2.2/Upper Credit Minimum)
    • Good communication skills both in written and verbal form are imperative
    • Ability to manage competing demands in an environment with frequent changes, delays, or unexpected events
    • A flexible approach to be office or site based according to the needs of the business and client
    • Ability to technologically adept and demonstrate outstanding computer skills, possess an innate understanding of data modeling and SQL for scalability and performance as well as a strong JavaScript, XHTML, CSS, and MVC framework
    • Ability to propose systems design and configuration improvements
    • Curiosity and exposure to new and emerging technologies
    • Ability to work independently, be self-motivated and handle multiple priorities
    • Ability to plan, organize and document complex system designs
    • High attention to details and strong ability to resolve systems issues
    • Possess certain personal attributes consumer and result-oriented, be a creative and strategic thinker, work comfortably in a highly collaborative environment, and will work comfortably in a constantly evolving environment.
    • Great design and problem-solving skills
    • Comfortable working in a fast-paced agile environment, requiring quick changes and adapt to moving targets
    • Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
    • Demonstrable leadership and influencing skills at a senior level
    • Environmental / Industry analysis
    • Documentation and Strategic planning skills
    • Demonstrate outstanding leadership skills, having an ability to move a cross-functional group in a unified direction and with a common vision

    Work Experience:

    • Minimum of 7 years of hands-on experience in systems administration and engineering
    • Strong ability to collaborate with peers and stakeholders around system designs, capacity, road maps and resource allocation
    • Significant experience in all aspects of planning, design and scheduling
    • Experience in core project management disciplines including scope, schedule, budget, quality, and risk management.
    • Strong experience with Capacity Planning and Infrastructure Monitoring
    • Experience of managing multiple IT and telecommunications disciplines i.e. software development, technical support, systems architecture, etc.
    • Experience in Data Center Operations planning and driving efficiencies across the infrastructure
    • Experience with developing and enforcing standards and best practices in managing large scale cloud infrastructure
    • Experience in management of complex technology infrastructure projects
    • Experience of data center design, construction and fit out projects a plus
    • Strong experience with infrastructure sizing and scaling dependent upon application load and demand
    • Experience working in the Telecommunications industry with a track record of technical achievement
    • Experience with large scale infrastructure automation
    • Knowledge and understanding of the Nigerian and global Information Technology Industry especially Telecommunications
    • Experience with distributed system architectures
    • Strong experience as a line manager and a coach leading diverse teams.

    Other Requirements:

    • Excellent problem-solving skills
    • Customer Focus
    • Tech savvy
    • Action orientation
    • Drive results
    • Cultivate Innovation
    • Ability to optimize work processes
    • Resilience
    • Self-Development
    • Nimble Learning
    • Ensures Accountability
    • Develops Talent
    • Drives Engagement
    • Drives Vision & Purpose
    • Excellent Decision Quality.

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    Territory Manager

    Job ID: 76
    Location: Ibadan, Oyo
    Department: Business Operations
    Function: Territory Management
    Reporting to: Regional Sales Head, West
    Travel Frequency: Occassional

    Purpose of the Job

    • To daily provide leadership and direction required to ensure that customer relationships are developed and maintained by providing excellent products and services that add value to the customer while minimizing costs and risk to the company.
    • The role will combine the use face-to-face sales activities and management of the activities of Accounts in allocated territory, to gain market share and increase the awareness, appreciation, and understanding of the IPNX Brand.
    • The Territory Manager will be the main communication conduit between IPNX and the specific business served in the area.
    • To establish and drive individual annual target of  assigned  team members.

    Expected Key Results 

    • Maintain Industry/ Regional Strategic Leadership   for improved business Performance.
    • Business Profitability
    • Thorough Understanding of Customers’ needs
    • Business Development
    • Relationship Management   
    • Budget Achievement
    • Management of Sector / Industry Team Leads  

    Educational Qualifications 

    • BSc / BA Degree in Business, Finance, Engineering or its equivalent (2.2/Upper Credit Minimum)
    • Master’s Degree / MBA is added advantage.

    Work Experience:

    • 5-10 years of sales or related experience Sales management experience preferred
    • Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
    • Experience working in large matrixed environments including cross-functional collaboration with a diverse set of stakeholders to get results across multiple groups throughout the organization
    • Experience working in the region/sector
    • Leadership experience with a strong business acumen and knowledge of the technical market landscape
    • Experience in Client Management & Growth Strategies of assigned portfolio of clients
    • Have proven results in successfully closing new business, ideally selling to blue chip companies.

    Functional Skills:

    • Ability to penetrate accounts and meet with stakeholders within accounts/ regions/sectors
    • Capability to be a structured thinker with a strong analytical approach.
    • Excellent research, problem solving, and analytical skills, including excellent PowerPoint and Excel capabilities, with impeccable analytical and business judgment.
    • Excellent quantitative analysis and financial modeling skills; high proficiency in Excel.
    • Ability to synthesize information quickly and present insights to senior management.
    • Background or demonstrated interest in telecom, technology or media industries.
    • Ability to Understand industry trend
    • Ability to understand key players and stakeholders within regions / segments
    • An active listener, Motivated self-starter, proactive and action-oriented
    • Good communication and business writing skills
    • Excellent interpersonal, collaboration and problem-solving skill
    • Strong persuasive and negotiation skills
    • Excellent Presentation skill and customer service capabilities
    • Good documentation and process management skills.

    Other Requirements:

    • Customer Focus
    • Tech Savy
    • Action Oriented
    • Drive Results
    • Cultivate Innovation
    • Ability to optimize work proccesses
    • Resilience
    • Self Development
    • Nimble Learning
    • Ensures Accountability
    • Develops Talent
    • Drives Engagement
    • Drives Vision & Purpose
    • Excellent Decision Quality.

    go to method of application »

    Performance Management Specialist

    Job ID: 47
    Department: Human Capital Management
    Function: Performance Management
    Reporting to: Executive Director, Corporate Services
    Travel Frequency: Occasionally

    Purpose of the Job 

    • The purpose of the Performance Management and productivity Specialist is to develop and execute programs and projects to evaluate, measure, and improve employee productivity and performance.

    Expected Key Results 

    • Monitor performance
    • Measure performance against company’s defined competences.
    • Reporting
    • Software Management
    • Knowledge transfer
    • Workforce Development
    • Productivity Measurement

    Educational Qualifications & Functional Skills

    • Minimum 2.2/Upper Credit Bachelor's Degree in Human Resources, Social Science, Arts & Humanities and other related field.
    • Best practices relating to employee performance management
    • Sound knowledge of employment laws, regulations, and statutes.
    • Experience and knowledge in Data Analytics.
    • Excellent presentation skills
    • Profiency level in the usage of Microsoft Office Suites eg, Excel, Powerpoint & Word
    • Knowledge of human resources management principles, practices, and procedures.
    • Knowledge of principles and practices of workforce planning, succession planning and strategic planning.
    • Effectively communicating, both orally and written.
    • Knowledge of project management principles, tools, and techniques.
    • Critical thinking to identify problems, evaluate alternatives, and recommend effective solutions.
    • Ability to develop and use of work simplification methods and statistical procedures.

    Work Experience:

    • 4 years’ experience in performance management.

    Other Requirements:

    • Customer Focus
    • Tech savvy
    • Action orientation
    • Drive results
    • Cultivate Innovation
    • Ability to optimize work processes
    • Resilience
    • Self Development
    • Nimble Learning.

    go to method of application »

    Talent Scoping Specialist

    Job ID: 80
    Department: Human Capital Management
    Function: Service Delivery & Support
    Reporting to: Recruitment Talent Sourcing & Pipeline Mgt​
    Travel Frequency: Occassional

    Purpose of the Job

    • The Talent Scoping Specialist (TSS) is accountable for sourcing, building, managing the ipNX recruitment talent pool and pipeline; and are tasked with the objective of sourcing out hard-to-find talent online and at recruitment events.
    • The TSS is responsible for searching and identifying potential employees via direct engagement and relevant online talent hubs for potential employees who match the description of the vacant role profiles.
    • S/He will manage the recruiting social media platforms and the talent pipeline database. include sourcing candidates through various channels, planning interview and selection procedures and hosting or participating in career events.

    Expected Key Results 

    • Talent Scoping
    • Online & Social Media Platform(s) Management
    • Talent Pool & Talent Pipeline Database Management  

    Educational Qualifications 

    • BA / B.Sc. / HND in Employment / Labour Relations & Human Resource Management or relevant field (2.1/Upper Credit Minimum)

    Work Experience:

    • Minimum 2 years of proven experience in talent sourcing and acquisition
    • Previous experience developing and executing recruiting marketing and branding strategies
    • Hands-on experience with job screening, hiring practices and talent acquisition.
    • Familiarity with social media, resume databases and professional networks (e.g. LinkedIn, Facebook, Naira Land,Stack Overflow and Github)
    • Strong networking, good references and long relationship with the candidates is essential
    • Experience in the continual development of talent pipelines and sourcing potential candidates
    • Excellent understanding of full cycle recruitment processes

    Functional Skills:

    • Excellent ICT skills of knowledge of applications and databases to connect and reach out to potential candidates
    • A working knowledge of human resources functional areas, labor regulations and practices
    • Must have comprehensive knowledge of ethical and professional recruitment standards associated with employment in the labour workforce
    • Background and/or understanding of sales acquisition strategy is essential
    • Excellent verbal and written communication skills
    • Excellent eye for detail
    • Strong Analytical skills.

    Other Requirements:

    • Customer Focus
    • Tech savvy
    • Action orientation
    • Confident
    • Resilient
    • Drive results
    • A self-starter
    • Cultivate Innovation
    • Ability to optimize work processes
    • Nimble Learning
    • Ensures Accountability
    • Drives Engagement
    • Excellent Decision Quality
    • Ability to multitask and prioritize daily workload.

    go to method of application »

    Material Requirement Analyst

    Job ID: 61
    Department: Supply Chain Management
    Function: Material Requirement Analysis
    Reporting to: Head, Supply Chain Management
    Travel Frequency: Occasional

    Purpose of the Job

    • To plan and forecast material needs for various engineering projects in order to ensure availability and effective allocation of materials and implement departmental process optimization plans.

    Expected Key Results 

    • Policies, Systems, Processes and Procedures Management
    • Continuous Improvement
    • Material Planning
    • Vendor Management
    • Project Cost Management
    • Safety, Quality and Environment
    • Reporting
    • Other Tasks Assigned

    Educational Qualifications & Functional Skills

    • Minimum 2.2/Upper Credit, Bachelor’s Degree in Management Sciences.
    • Post Graduate Degree (MBA, M.Sc., etc.) an added advantage

    Work Experience:

    • Minimum of 5 years of varied experience in Supply Chain Management
    • Sound understanding and experience in Procurement & Logistics/Supply
    • Understanding of International Trade
    • Sound Knowledge of Contract management will be an added advantage

    Other Requirements:

    • Customer Focus
    • Planning
    • Analytical Skills
    • Forecasting
    • Action orientation
    • Drive results
    • Ability to optimize work processes
    • Self Development
    • Ensures Accountability
    • Develops Talent
    • Drives Engagement
    • Drives Vision & Purpose
    • Excellent Decision Quality.

    Method of Application

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