Latest Jobs at Bristol Scientific

Role Overview

• Bristol Scientific is seeking commercially driven business development professionals with a strong scientific or laboratory background to grow our presence across key sectors including pharmaceutical manufacturing, food & beverage, oil & gas and energy, cosmetics, industrial QC, and medical diagnostics.
• This is a field-based commercial role focused on opening doors, challenging customer assumptions, uncovering latent needs, and positioning technically sound solutions. The role suits individuals who have worked hands-on in laboratories or applied technical environments and are now motivated to move into a customer-facing, growth-oriented career.
• Success in this role depends less on traditional relationship selling and more on the ability to teach, tailor, and challenge customers using real technical credibility.

Key Responsibilities

• Proactively identify, engage, and develop new customer opportunities within assigned market segments.
• Lead high-quality technical and commercial conversations with end users, lab managers, QA/QC teams, and decision-makers.
• Challenge existing customer practices by introducing improved workflows, technologies, or compliance-aligned approaches.
• Translate practical laboratory experience into compelling value propositions and solution-based sales discussions.
• Work closely with internal application specialists and product teams to scope, propose, and close opportunities.
• Build and maintain a structured sales pipeline, with disciplined follow-up and reporting.
• Gather and relay market intelligence, including competitor positioning, pricing norms, and emerging customer needs.
• Represent the company professionally in the field, at customer sites, industry events, and technical meetings.

Candidate Profile

• Bachelor’s degree in a relevant scientific discipline, aligned with the target market (e.g. Chemistry, Microbiology, Biochemistry, Medical Laboratory Science, Chemical Engineering, or similar).
• Hands-on experience as a user of laboratory instruments, consumables, or analytical techniques relevant to the sector they will cover.
• Prior exposure to regulated, quality-driven environments (e.g. GMP labs, QC labs, accredited testing labs) is a strong advantage.
• 3+ years’ professional experience, which may include laboratory work, technical roles, application support, or early commercial exposure.
• Demonstrated commercial curiosity and confidence — comfortable questioning customer assumptions and proposing alternatives.
• Strong communication skills, with the ability to simplify complex technical concepts for different audiences.
• Self-motivated, disciplined, and comfortable working independently in a field-based role.
• Willingness to travel as required within the assigned territory or sector.

Commercial Mindset

• This role suits individuals with a challenger sales orientation — those who enjoy teaching customers something new, reframing problems, and driving value-based decisions rather than transactional sales.
• Candidates must be comfortable being measured on activity, pipeline development, and results, with clear expectations set over time.

Remuneration and Logistics

• Flexibility is provided for local transportation and logistics arrangements; however, a company vehicle is not provided.
• Competitive remuneration package, including base salary, transport allowance, health insurance (HMO), pension contribution, and performance-based incentives.

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Role Overview

• The Service Manager is responsible for leading Bristol Scientific’s service operations, ensuring that customer installations, maintenance, and technical support are delivered efficiently and to the highest professional standards. This position requires a hands-on leader who can manage a team of field engineers and application specialists, drive operational discipline, and continuously improve service delivery processes across Nigeria.
• While prior experience in laboratory instrumentation is an advantage, this role is best suited to candidates with strong in Growth mindset Leadership, people management and technical service background, industrial maintenance, or engineering operations—for example, from oil and gas services, medical devices, manufacturing, or other equipment-based industries.

Key Responsibilities

• Lead and develop the service and technical support team, ensuring clear accountability, performance monitoring, and professional growth.
• Plan and oversee field activities including installation, preventive maintenance, troubleshooting, and customer support.
• Drive operational efficiency through structured scheduling, SLA management, and consistent reporting.
• Serve as escalation point for technical and service-related issues, ensuring timely resolution and communication with all stakeholders including customers.
• Coordinate internal resources and manage communication between service, sales, and administrative teams.
• Conduct regular service team meetings and business reviews, ensuring visibility on workload, progress, and targets.
• Develop and enforce service standards, ensuring compliance with OEM, safety, and quality requirements.
• Support customer relationship management and contribute to building Bristol Scientific’s reputation for reliability and responsiveness.
• Liaise with OEM partners to coordinate technical training, certification, and service program implementation.
• Prepare and monitor service performance metrics, cost control reports, and business plans.
• Promote a culture of teamwork, accountability, and continuous improvement within the service department.

Qualifications

• Bachelor’s degree or HND in Electrical, Mechanical, Instrumentation, or Industrial Engineering (or a related technical discipline).
• Minimum 5 years of experience in managing field service or maintenance teams within a technical or engineering industry.
• Strong leadership skills with proven ability to supervise engineers and coordinate complex service operations.
• Experience managing SLAs, preventive maintenance schedules, and service reporting.
• Demonstrated customer orientation with strong communication and problem-solving abilities.
• Proficient in MS Office and service management systems (CRM, ERP, or ticketing tools).

Preferred Attributes

• Background in equipment servicing within oil & gas, industrial, power, or medical technology sectors.
• Exposure to multinational or OEM-driven service environments.
• Analytical mindset with attention to detail and process improvement.
• High integrity, organisational discipline, and a collaborative leadership style.

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Role Overview

• The Service Coordinator plays a key administrative and operational role in ensuring smooth execution of service activities. The role involves scheduling engineers, managing service calls, quotations, handling parts orders, and maintaining accurate service records while ensuring timely communication with customers and OEM partners.

Key Responsibilities

• Plan and schedule engineers for installation, maintenance, and repair services.
• Manage the service calendar to ensure prompt response to customer requests.
• Coordinate logistics and parts availability for upcoming service jobs.
• Act as the first point of contact for customer service calls, contracts, and scheduling queries.
• Track, document, and close all service cases in the CRM or ticketing system.
• Maintain internal and external communication to ensure customers are kept informed about progress and timelines.
• Process purchase orders and service reports related to installations and maintenance.
• Ensure compliance with OEM service reporting and documentation standards.
• Monitor key service performance indicators (response time, completion rate, downtime).
• Support invoicing accuracy by ensuring proper documentation of all completed service jobs.

Qualifications

• Bachelor’s degree or HND in Science, Engineering, or Business Administration.
• 2–4 years’ experience in service coordination, customer support, or administrative roles (preferably in a technical or scientific environment).
• Strong organisational skills with attention to detail and accuracy.
• Good understanding of scheduling, logistics, and time management.
• Proficient in Microsoft Office and CRM or ERP systems (e.g., Zoho, Odoo).

Preferred Attributes

• Excellent communication and customer service orientation.
• Ability to manage multiple priorities under pressure.
• Strong teamwork and problem-solving mindset.
• Willingness to learn and grow within a fast-paced, technical environment. 

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Role Overview

• Bristol Scientific is seeking an experienced and commercially disciplined Head of Sales – In Vitro Diagnostics to lead and scale its IVD portfolio across Nigeria. This is a senior role with full responsibility for strategy, execution, team leadership, and revenue performance within the diagnostics business.
• The successful candidate will combine deep understanding of the IVD market with strong sales leadership skills and the ability to drive structure, consistency, and accountability across a growing team. This role requires a hands-on leader who can set direction, coach effectively, and ensure disciplined execution in the field.
• This is not a passive or symbolic leadership role. The Head of Sales is expected to actively shape the business, own results, and build a high-performing commercial organisation.

Key Responsibilities

Commercial Leadership

• Own the national sales strategy for the IVD portfolio, aligned with company objectives and supplier expectations.
• Translate strategic priorities into clear sales plans, targets, and execution frameworks.
• Drive revenue growth, market penetration, and portfolio expansion across public and private healthcare segments.

Team Leadership and Performance

• Lead, manage, and develop the IVD sales team, including regional business development managers and key account roles.
• Set clear expectations for activity levels, pipeline development, forecasting, and reporting.
• Coach team members to move beyond transactional selling towards value-based, solution-oriented engagement.
• Address underperformance decisively and build a culture of accountability and continuous improvement.

Execution and Discipline

• Ensure structured pipeline management, accurate forecasting, and timely reporting across the team.
• Maintain close oversight of major opportunities, tenders, and strategic accounts.
• Work closely with applications, service, and operations teams to ensure coordinated execution.

Market and Stakeholder Management

• Act as the senior commercial interface with key customers, partners, and relevant stakeholders.
• Maintain strong working relationships with OEM principals and ensure alignment with their commercial and compliance expectations.
• Monitor market trends, competitor activity, pricing dynamics, and regulatory developments, feeding insights into strategy.

Governance and Compliance

• Ensure all sales activities comply with internal policies, ethical standards, and applicable regulatory requirements.
• Uphold disciplined sales processes, including CRM usage and internal approvals.

Candidate Profile

• Bachelor’s degree in a relevant scientific or medical discipline (e.g. Medical Laboratory Science, Biomedical Sciences, Biochemistry, or related field).
• Minimum 8–10 years’ experience in IVD or healthcare-related sales, with at least 3–5 years in a sales leadership role.
• Demonstrated experience managing multi-region or national sales teams.
• Strong understanding of public and private healthcare markets, procurement structures, and tender-driven sales.
• Proven ability to implement structure, processes, and performance management frameworks.
• Confident communicator, able to engage credibly with senior clinicians, hospital management, regulators, and partners.
• Comfortable balancing strategic thinking with hands-on execution.
• Leadership Style and Expectations
• This role requires a high-ownership mindset — outcomes matter more than activity alone.
• The ideal candidate is decisive, organised, and comfortable holding others accountable.
• Success will be measured on revenue performance, team effectiveness, forecast accuracy, and market development — not just effort.
• Remuneration and Logistics
• Competitive senior management remuneration package, including base salary, performance-based incentives, health insurance (HMO), pension contribution, and other benefits aligned with role seniority.
• Flexibility is provided for local transportation and logistics arrangements; however, a company vehicle is not provided.

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Role Overview

• Bristol Scientific is seeking motivated postgraduate students (Master’s or PhD) in science and engineering disciplines to act as University Representatives within their institutions. This is a part-time, field-based role designed for students who are well connected within their departments and interested in gaining commercial exposure alongside their academic work.
• University Representatives act as a local point of contact for Bristol Scientific on campus, helping to create awareness of our products, identify opportunities, and facilitate introductions to laboratories, supervisors, and research groups.

Key Responsibilities

• Promote awareness of Bristol Scientific’s laboratory instruments, consumables, and solutions within assigned universities and departments.
• Identify and introduce potential leads, including research groups, principal investigators, lab managers, and postgraduate researchers.
• Facilitate product presentations, demos, or technical sessions in coordination with Bristol Scientific’s commercial and technical teams.
• Share basic market intelligence, including upcoming grants, equipment needs, or lab expansion plans.
• Support on-campus activities such as seminars, workshops, or supplier engagement events when required.
• Maintain regular communication with the assigned Bristol Scientific contact and provide brief activity updates.

Candidate Profile

• Currently enrolled in a Master’s or PhD programme in a relevant scientific or engineering discipline (e.g. Chemistry, Microbiology, Biochemistry, Biotechnology, Biomedical Sciences, Engineering, or related fields).
• Active presence within the university community and comfortable engaging with academic staff and peers.
• Strong communication skills and professional demeanour.
• Self-motivated, organised, and able to manage time effectively alongside academic commitments.
• Basic familiarity with laboratory equipment, techniques, or research workflows is an advantage.

Time Commitment

• Flexible and part-time, structured around academic schedules.
• Expected to dedicate sufficient time to remain active and visible within the university and deliver agreed activities.

Compensation

• Monthly stipend to cover time and basic expenses.
• Commission-based incentives linked to successful lead generation and converted opportunities.
• Opportunity to gain hands-on exposure to the scientific equipment industry and commercial operations.

Additional Notes

• This role does not interfere with academic responsibilities and is designed to complement postgraduate research work.
• Strong performers may be considered for future full-time opportunities with Bristol Scientific upon graduation.