Latest Jobs at Airtel

Why Airtel Africa?

• At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
• We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
• By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
• To provide professional and strategic consultative services to Line Management in the delivery of HR value propositions in alignment with business and people strategy. Also to ensure necessary operational support for regional team operations.

Responsibilities
Effective Business Partnering

• Liaise with respective function head in the alignment of general HR strategy with functional strategy.
• Consult with function Head in promoting best fit HR value proposition
• Provide support and representation for HR Subject Matter Experts in the functional units

Effective Headcount Management and Talent Management

• Ensure efficient and effective headcount manpower planning in line with functional strategic plan
• Champion the identification and deployment of talent in function of primary assignment
• Facilitate the Performance Management process within function of primary assignment
• Liaise with Line and Talent Development and Engagement in building people capacity and performance.

Continuously Improved Employee Engagement

• Facilitate best fit Organizational Development interventions in area of Functional assignment (Skip Level Meetings, Town Hall Meetings, Spot Bonus awards and other R & R initiatives)
• Implement Culture Change processes
• Act as employee champion in respective functional area/region
• Facilitate Employee Engagement cascade and development of action plans
• Monitor implementation of Engagement Action Plan
• Champion implementation of HR initiatives in the functional units.

Employee Relations

• Provide apt advice and counsel to Line on talent management, performance management, conflict resolution and other areas of employee relations.
• Facilitate and guide various stakeholders on corrective actions, grievances, conflicts and disciplinary procedures
• Ensure business synchronization across departments within function of primary assignment (e.g. Village Meetings)
• Ensure resolution of all staff welfare issues within agreed timelines

HR Information Management

• Design of functional structure in Line with Headcount Management and Organizational Structure policy.
• Conduct trends and report analysis on various HR indices.
• Provide employee information as required by HR support functions, internal and external audit.
• Ensure accuracy and management of employee records
• Provide accurate Payroll inputs (Relocation Allowance, Promotion details, Overtime etc).

Qualifications
Educational Qualifications

• First degree in Human Resources/Behavioral Sciences/ Accounting/ Engineering
• A professional qualification of CIPMN, CIPD, SHRM is desirable

Relevant Experience & Functional / Technical Skills

• At least 8-10 years of Human Resources experience in a multinational business environment, in a HR Generalist role
• Experience working with organizational leaders to define and execute HR strategies linked to organizational goals
• Solid problem-solving and business acumen skills
• Proven organizational development, performance management and employee relations skills
• Must demonstrate interpersonal savvy with the ability to maneuver through complex situations effectively while building constructive relationships

Other Requirements

• Able to work on a broad variety of projects
• Solid problem-solving and business acumen skills
• Strong level of influence and negotiation skills.
• Able to work efficiently as a team member
• Ability to build partnerships in a matrix organizational environment along with providing coaching/counseling to all levels within the organization

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Job Description

• The prospective role holder will contribute to the overall success of the organization by effectively managing Financial Reporting and Accounting processes.

Responsibilities

• Ensure company level books closing process every month, quarter and year in terms of timelines and accuracy. 
• Preparation of Financial Statements (Balance Sheet, Profit and Loss Statements, Cash Flows and Notes on Accounts as per applicable IFRS and Banking Regulation by CBN).
• Function as the custodian of the internal control framework as required by Regulation and drive cross functional compliance. 
• Review of work related to vendor payments and ensure completeness of month end provisions. 
• Ensure compliance of all statutory requirements related to Direct and Indirect taxation of the organization are met, including timely and accurate submissions returns, proper documentations, etc. 
• Conduct reviews of the banking operations, analysis of trial balances including aging, movement, recoverability and impairment and perform variance analysis and sense checks. 
• Ensure adherence to audit requirements including co-ordination with Statutory, Tax and Internal Auditors, regulatory audits, for timely closure as per calendar. 
• Implement and ensure compliance with internal financial and accounting policies and procedures.
• Maintain Financial Delegation of Authority (FDoA). 
• Document and maintain complete and accurate supporting information for all financial transactions.
• Develop and implement policies and procedures as required to ensure that company financial information is secure. 
• Specify accounting and tax implication when new products are rolled out. 
• Governance of tax accounting done by Shared Services team and guide them with relevant rules, steps etc.
• Develop, implement, and maintain Chart of Accounts at Company Level. 
• Develop and maintain financial accounting systems for Accounts Payable, Accounts Receivable, Fixed Assets, payroll etc., Manage the bookkeeping function using the Accounting Packages, including maintenance of the general ledger, accounts payable, accounts receivable etc.

Qualifications

Educational Qualifications

• Minimum of a First Degree in Accounting, Finance or related disciplines. 
• ACCA or ACA is required.

Relevant Experience

• Minimum of 8 years of work experience in banking/financial services industry 
• Experience of working in an Accounting /FINCON function in a Bank is a mandatory requirement.
• Understands accounting principles, standards (IFRS) and Banking Regulations. 
• High level of proficiency in the using the Oracle Flexcube/Accounting software
• Proficient in using Microsoft Offices Software.
• Proficient in the use of Microsoft office tools and accounting packages 
• Good Interpersonal relationship required 
• Strong problem solving and analytical skill

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Job Description

• The role is responsible for: identifying and acquiring new merchants for payment processing services; developing and executing strategies to increase merchant acquisition, building relationships with potential merchants, and negotiating contract terms; and delivering revenue and market share objectives for merchant segment.

Responsibilities

Achievement of revenue target within state/area

• Analyzing merchant performance metrics to measure the success of merchant acquisition strategies for optimization of the overall business growth and improvement 
• Negotiating contract terms and pricing with potential merchants, ensuring they are competitive and align with the company's objectives 
• Constantly identifying opportunities for increasing the business merchant base 
• Developing and managing budgets for merchant acquisition initiatives 
• Responsible for recharge sales management from strategy development to execution and ensure competitive edge and revenue target achievement 
• Tracking all on-going partnership and promptly circulate progress

Share of Customer Target

• Ensuring full-fledged achievement of New Merchant targets by driving the merchant objectives
• Collaborating with internal teams such as sales, marketing, and product development to develop merchant-specific content and promotions 
• Building and maintaining relationships with potential merchants, providing guidance and support throughout the sales process 
• Ensuring compliance with legal and regulatory requirements related to merchant segments

Channel Branding and Visibility

• Ensuring appropriate and effective outlet branding is carried out in line with the “Picture of success (PICOS)” for merchants 
• Identifying visibility opportunities for Smartcash brand within the merchant segments 
• Effective management of merchant POS Materials stock in the warehouses across the country to avoid damage, wastage and obsolete materials 
• Training Field Sales Team on POS deployment in line with “Picture of success”

Distribution Infrastructure

• Developing and executing a comprehensive merchant acquisition strategy that aligns with the company's goals and target audience 
• Identifying and targeting potential merchant segments through market research and data analysis 
• Developing and executing Merchant agreements, ensuring they are mutually beneficial and meet merchant and company's objectives

Industry Awareness/Competition Intelligence

• Staying up to date with industry trends and best practices to continuously optimize merchant acquisition strategies and stay ahead of competitors. 
• Conducting market research to understand industry trends and identify new merchant acquisition opportunities 
• Effectively reporting competitive activities observed in the market 
• Immediately addressing or escalating any unusual activity that may be a threat to existing and potential merchants, and performance of the business

Qualifications

Educational Qualifications

• First degree in social sciences, marketing, business management, engineering or computer science 
• Masters in business administration or management will be an advantage 
• Project management qualification will be an advantage

Relevant Experience

• 8-10 years of experience
• Team leadership experience 
• Relevant experience in products management and fintech industry 
• Computer literacy 
• Sales knowledge 
• Product/ Service development 
• Product/ Service management 
• Interpersonal skills 
• Customer orientation 
• Financial services, banking, PSB and Fintech experience will be a great advantage

Other requirements

• Excellent communication and negotiation skills, as well as experience in analyzing data and developing strategies to drive revenue growth. 
• A deep understanding of the industry and the company's products or services is also important

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Job Description

•  At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
• We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
• By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
• The ideal candidate will have hands-on experience with next-generation firewalls, switching, cloud-managed networking solutions, and advanced monitoring tools. He/She will ensure secure and reliable connectivity for enterprise services, VPNs, Internet access, and integration with other managed network domains (MPBN, ISP, Enterprise). The role requires strong hands-on expertise in configuration, troubleshooting, and solution design, working closely with both local and remote teams to guarantee availability, performance, and compliance of IT services.

Responsibilities

Network Availability & Performance

• Ensure continuous availability of LAN/WAN, VPNs, and Internet edge connectivity.
• Monitor network performance using SolarWinds, Cloud Vision, or equivalent enterprise tools.
• Conduct proactive health checks and respond to alerts.
• Participate in DR drills and validate network readiness.
• Ensure resilience testing and overall IP Core/Office network assurance.
• Ensure Proper backup & Recovery of all the components.
• High availability validation of the setup:
• Provide end-to-end support for operations and troubleshooting of network devices and services.
• Drive continuous improvement initiatives in network design, automation, and security posture.

Deployment & Configuration

• Install, configure, and manage routers, switches, firewalls, and other network devices.
• Support integration of enterprise services, ISP uplinks, and interconnects with MPBN/other domains.
• Ensure “first-time-right” implementation of new services and projects.
• Apply best practices for high availability, scalability, and QoS prioritization.
• Support new integrations in voice, data, and charging networks where required.

Incident & Problem Management

• Collaborate with remote and local teams to troubleshoot incidents.
•  Perform root cause analysis and implement corrective actions.
• Escalate and engage vendors for resolution (firewalls, ISP, equipment suppliers).
• Document incidents, resolutions, and lessons learned.
• Manage operational issues on caches, NNI, and Internet edge infrastructure.

Change & Access Control

• Implement changes following approved change management processes.
• Compile and deliver weekly change requests with the operations team.
• Ensure compliance with organizational change procedures.
• Manage access control for all networking devices and update audit trails.
• Keep configuration baselines updated and reviewed regularly.

Security & Compliance

• Administer and manage Firewalls, including policy design, security rule management, and threat prevention.
• Engage providers for resolution of issues relating to DDoS, IPDR, and anti-spam solutions.
• Support vulnerability remediation from security scans.
• Ensure adherence to company IT security standards and governance.

Solution Design & Continuous Improvement

• Recommend improvements for network architecture, capacity, and resilience.
• Evaluate new technologies and provide input into IT/Enterprise strategy.
• Act as a linkage between planning and operations teams for QoS and service delivery.
• Provide technical guidance to peers and junior staff.
• Contribute to enterprise service support and customer-centric solutions.

Documentation & Reporting

• Maintain accurate documentation of network architecture, changes, and implementations.
• Run monthly checks on critical documents and update as required.
• Produce reports on performance, availability, incidents, and audits.
• Ensure readiness for internal/external audits through structured documentation.

Qualifications

Educational Qualifications  

• Bachelor’s degree in Computer Science, IT, or related discipline.
• Networking certifications (CCNA/CCNP, JNCIA, or equivalent) desirable.
• Palo Alto Networks Certified Network Security Engineer (PCNSE) desirable.
• Arista Cloud Engineer (ACE) desirable.
• Cisco Certified Network Professional (CCNP) or Cisco Meraki Certification desirable.

Relevant Experience & Technical Skills

• 10+ years of experience in enterprise networking.
• Strong hands-on knowledge of enterprise routers, switches, firewalls, and VPNs.
• Experience with DR drills, configuration audits, and ITIL-based operations.
• Firewalls design, deployment, policies, and troubleshooting (Palo Alto Desirable).
• Arista Switches (datacenter/enterprise switching (Arista desirable).
• Cisco Meraki (SD-WAN, cloud-managed wireless and security appliances).
• Proficiency in network monitoring tools like SolarWinds, Arista CloudVision etc..
• Deep understanding of  TCP/IP, routing, switching, VPNs, NAT, and security protocols.
• Experience in network design, capacity planning, and high-availability architecture.
• Strong troubleshooting skills with ability to resolve complex L2-L7 issues.
• Knowledge of automation/Scripting (Python/Ansible) would be an added advantage.

Other Requirements

• Ability to work effectively with both remote and local teams.
• Strong documentation, reporting, and organizational skills.
• Solution-oriented mindset with resilience (“deep-feeted” ownership of responsibilities).
• Customer-centric, proactive, and adaptable to business needs.
• High integrity, strong communication skills, and ability to meet tight deadlines.