Jobs at RS Hunter Limited

 Helpdesk:

• Manage the overall desk activities, including Help desk Agent.
• Acts as further escalation point for Help desk agent.
• Taking a wider customer service role.
• Team player on developed support process improvements that will result in greater efficiencies.
• Take overall responsibility for incident management.
• Effectively monitor delivery of service, achieve satisfaction levels.
• Generate relevant reports from ticketing system for analytics.

Administration:

• Maintaining Fixed Asset Schedule
• Process insurance claims
• Inter departmental Asset transfer
• Monitoring Assets outsourced for repairs
• Understanding HR Activities as needed
• Internal Admin (Inc. Monthly meeting and Team Organization)
• IT staff welfare and documentation in NAV
• Drivers and IT logistic arrangement
• User Home internet coordination

Vendor Management:

• Registration process
• Payment Process
• Manage SLA's with vendors

 Procurement and Logistics

• Manage procurement process
• Effectively monitor delivery of procured device to users’

Inventory Management:

• Inventory Stock Control
• Monthly IT stock taking exercise and update status

Requirements

Education:
A minimum of Bachelor’s degree in Computer Science or its equivalent (HND/B.Tech) in Computer Science/Information Technology

• Microsoft Certification
• ITIL foundation

Competencies:

• Operating Systems: Microsoft Windows Operating System
• Leading edge in Incident and Problem management
• Proficient in use of MS Office suites, MS Projects and Vision
• Innovative mindset
• Ability to do tactical execution
• Possess working knowledge status in Networking
• Good knowledge of client services devices including Laptop/Desktop/Printers/Scanners/Projectors etc
• 5+ years demonstrated experience supporting an IT environment and progressive administrative experience
• Good Troubleshooting techniques and excellent communications and report writing skill
• Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across the organization.

go to method of application »

 Our Client, a renowned firm within the Luxury Goods sub-sector wishes to engage the services of a Front Desk Officer.

• Take messages and communicate to appropriate employees.
• Greet visitors and direct them to appropriate office, person or boutique.
• Respond to visitors/customer’s question or enquiry professionally and courteously.
• Sort and distribute incoming mails and handle outgoing mails.
• Order and stock office supplies especially diesel.
• Maintain reception area clean and organized.
• Ensure strict compliance with corporate etiquette in attending to customers.
• Notify Security personnel about unruly visitor and emergency situations.
• Assist in ensuring safety environment.
• Monitoring the CCTV cameras installed in the premises & report any exceptions or security threat to management.
• Other duties that may be assigned from time to time by management.

Requirements

Qualification

• Minimum of a BSc or HND in a related field.
• Knowledge or certification in HSE a plus

Skills

• Excellent communication
• Good interpersonal relationship.
• Firmness

Experience  

3 - 5 years cognate Post-NYSC experience

go to method of application »

 Our Client, a renowned firm within the Luxury Goods sub-sector wishes to engage the services of a Administrative Officer.

Duties:

• Maintain the Company’s calendar of events, schedule appointments for Directors, arrange travel for Directors, staff and guests,  protocol, arrange accommodation, co-ordinate meetings and conferences relating to the Company.
• Administer and superintend support staff such as Drivers, Security personnel, Domestic staff of Directors, Cleaners etc.
• Administer and superintend the Company’s Health Insurance Scheme (HMO) and Vendors.
• Managing office supplies and placing orders for their purchases.
• Preparing and submitting regular administrative reports/presentations to management including but not limited to state of supplies.
• Administration of staffs' comprehensive database and other company records.
• Organisation and administration of filing system for important and confidential documents.
• Distribute and store official correspondence.
• Schedule in-house and external events in conjunction with other departments or units.
• Answer and attend to enquiry by employees and customers relating to official matters or complaints.
• Immigration - Processing of Expatriate quota, Green Card, Visa etc.
• Perform other tasks or responsibilities that may be assigned by management from time to time.

After Sales  Functions:

• To monitor the entire operations and ensure end to end visibility.
• To liaise with the factory on major repairs, cost of the repair, and provide feedback to the Horologist and Client Service Personnel.
• To give directives on the repairs based on the customers’ approval.
• To submit monthly report on both the international and local repairs to the ED.

Requirements

Qualification

Minimum of a BSc or HND in a related field; a professional qualification is a plus.

 Skills

• Strong organizational skills,  problem solving attitude.
• Excellent written and verbal communication skills.
• Attention to details & confidentiality.

Experience

5 - 7 years cognate post NYSC experience