Jobs at Resurgir Consulting

Job Summary

• We are seeking a smart, proactive, and result-driven Female Sales Manager with a strong passion for sales, customer retention, and long-term business growth.
• The ideal candidate should possess leadership ability, commercial awareness, and the capacity to drive revenue while managing customer relationships and supporting operational efficiency.
• The successful candidate must be someone who can take ownership of the sales function, identify growth opportunities, build customer loyalty, and contribute meaningfully to the expansion of the business.

Key Responsibilities

• Drive daily, weekly, and monthly sales targets
• Develop and implement sales strategies to increase revenue and customer retention
• Promote veterinary products, poultry/fish feed, feed supplements, and agro-allied products effectively
• Build and maintain strong relationships with existing and prospective customers
• Follow up on old customers and encourage repeat business
• Handle customer inquiries, complaints, and pricing negotiations professionally
• Supervise and coordinate sales activities within the store
• Monitor product movement and recommend fast-selling or profitable products
• Prepare sales reports and provide insights on business performance
• Identify market opportunities, customer trends, and competitor activities
• Ensure excellent customer service and positive customer experience
• Support stock monitoring and report discrepancies where necessary
• Train and guide junior sales staff when required
• Contribute ideas that enhance operational efficiency and business growth
• Represent the business professionally and maintain strong brand reputation

Requirements

• Minimum of HND or B.Sc. in Marketing, Business Administration, or any related field
• Minimum of 2 years proven experience in a similar sales management role
• Experience in retail, agro-allied, veterinary, FMCG, or feed-related business is an added advantage
• Strong sales, negotiation, and customer relationship management skills
• Ability to lead, motivate, and manage people effectively
• Strong numerical and reporting skills
• Ability to analyze sales performance and identify improvement opportunities
• Must be confident and proactive,
• Strong communication and interpersonal skills
• Honest, reliable, and accountable
• Ability to work under pressure and meet targets
• Must have a strong desire for long-term career growth and business development
• Must be willing to take initiative and solve problems independently

Preferred Qualities:

• Strong sense of responsibility and ownership
• High level of professionalism and integrity
• Goal-oriented mindset with strong attention to detail
• Ability to multitask and manage operations effectively
• Positive attitude and willingness to learn and grow with the business.

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Position Overview

• We are seeking a proactive, detail-oriented, and highly organized School Operations Officer to oversee key administrative and operational functions that support the smooth running of the school.
• The ideal candidate will possess excellent communication skills, strong organizational abilities, and a professional approach to engaging with parents, staff, and external stakeholders.

Key Responsibilities

• Manage and strengthen parent engagement by addressing enquiries, resolving concerns, and maintaining positive relationships.
• Coordinate enrollment activities, including admissions processes, documentation, and student onboarding.
• Support the implementation of operational strategies that enhance the school's efficiency and overall performance.
• Monitor quality control standards to ensure compliance with the school's policies and operational procedures.
• Drive school fees collection by following up on outstanding payments and maintaining accurate financial records.
• Liaise with the Ministry of Education and other regulatory bodies to ensure compliance with statutory requirements.
• Maintain accurate administrative records and prepare operational reports when required.
• Support the school's day-to-day administrative operations and perform other duties assigned by management.

Requirements

• Minimum of 2 years of experience in a similar administrative or school operations role.
• Bachelor's Degree (B.Sc.) or Higher National Diploma (HND) in a relevant field.
• Strong verbal and written communication skills.
• Excellent attention to detail and organizational skills.
• Professional appearance with a smart dressing sense.
• Well-behaved, courteous, and able to interact professionally with parents, staff, and stakeholders.
• Computer literate with proficiency in Microsoft Office applications and other relevant digital tools.
• Ability to multitask, prioritize responsibilities, and work with minimal supervision.
• Strong problem-solving and interpersonal skills.

Preferred Competencies:

• High level of integrity and professionalism.
• Ability to maintain confidentiality.
• Strong customer service orientation.
• Excellent time management skills.
• Ability to work effectively in a fast-paced school environment.
• Proactive, reliable, and results-driven.

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Job Summary

• We are seeking a smart, proactive, and result-driven Female Sales Manager with a strong passion for sales, customer retention, and long-term business growth.
• The ideal candidate should possess leadership ability, commercial awareness, and the capacity to drive revenue while managing customer relationships and supporting operational efficiency.
• The successful candidate must be someone who can take ownership of the sales function, identify growth opportunities, build customer loyalty, and contribute meaningfully to the expansion of the business.

Key Responsibilities

• Drive daily, weekly, and monthly sales targets
• Develop and implement sales strategies to increase revenue and customer retention
• Promote veterinary products, poultry/fish feed, feed supplements, and agro-allied products effectively
• Build and maintain strong relationships with existing and prospective customers
• Follow up on old customers and encourage repeat business
• Handle customer inquiries, complaints, and pricing negotiations professionally
• Supervise and coordinate sales activities within the store
• Monitor product movement and recommend fast-selling or profitable products
• Prepare sales reports and provide insights on business performance
• Identify market opportunities, customer trends, and competitor activities
• Ensure excellent customer service and positive customer experience
• Support stock monitoring and report discrepancies where necessary
• Train and guide junior sales staff when required
• Contribute ideas that enhance operational efficiency and business growth
• Represent the business professionally and maintain strong brand reputation

Requirements

• Minimum of HND or B.Sc. in Marketing, Business Administration, or any related field
• Minimum of 2 years proven experience in a similar sales management role
• Experience in retail, agro-allied, veterinary, FMCG, or feed-related business is an added advantage
• Strong sales, negotiation, and customer relationship management skills
• Ability to lead, motivate, and manage people effectively
• Strong numerical and reporting skills
• Ability to analyze sales performance and identify improvement opportunities
• Must be confident and proactive,
• Strong communication and interpersonal skills
• Honest, reliable, and accountable
• Ability to work under pressure and meet targets
• Must have a strong desire for long-term career growth and business development
• Must be willing to take initiative and solve problems independently

Preferred Qualities:

• Strong sense of responsibility and ownership
• High level of professionalism and integrity
• Goal-oriented mindset with strong attention to detail
• Ability to multitask and manage operations effectively
• Positive attitude and willingness to learn and grow with the business.

go to method of application »

Job Summary

• The Client Success & Sales Executive will manage the complete customer journey from initial enquiry through enrolment and ongoing relationship management.
• The successful candidate will nurture leads, close sales, deliver exceptional customer service, maintain CRM records, and build long-term client relationships while achieving monthly sales targets.

Key Responsibilities
Lead Management & Sales:

• Respond promptly to enquiries received via phone, email, WhatsApp, social media, website forms, and other communication channels.
• Qualify leads and identify client training needs.
• Recommend suitable training programmes.
• Follow up consistently until enrolment.
• Convert qualified leads into paying clients.
• Prepare quotations, proposals, invoices, and enrolment documentation.
• Maintain an active sales pipeline.

Client Success & Relationship Management:

• Serve as the primary contact for prospective and existing clients.
• Build and maintain long-term client relationships.
• Ensure smooth onboarding for learners.
• Provide updates on training schedules, examinations, and certifications.
• Resolve customer enquiries and escalate complex issues where necessary.
• Generate repeat business, referrals, renewals, and upsell opportunities.

CRM Management:

• Maintain accurate and up-to-date CRM records.
• Track customer interactions and follow-up activities.
• Manage automated workflows.
• Generate sales and activity reports.
• Ensure CRM data accuracy and compliance.

Customer Communication

• Handle inbound and outbound calls professionally.
• Respond promptly to emails, WhatsApp messages, live chats, and social media enquiries.
• Deliver excellent customer service across all communication channels.

Administrative Duties

• Coordinate learner registrations and enrolment.
• Maintain client documentation.
• Assist with scheduling training sessions.
• Liaise with instructors, operations, and management.
• Perform other duties assigned by management.

Meetings & Business Representation:

• Attend physical or virtual client meetings.
• Represent Makintouch Consulting professionally.
• Conduct client consultations and presentations.
• Support management during corporate partnership engagements.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Customer Relations, or a related discipline.
• 2–4 years' experience in Sales, Client Success, Customer Service, Admissions, or Account Management.
• Experience using CRM platforms such as HubSpot, Zoho CRM, Salesforce, GoHighLevel, Microsoft Dynamics, or similar.
• Experience within EdTech, consulting, professional training, or technology services is an added advantage.

Required Skills:

• Excellent written and verbal communication skills.
• Strong sales and negotiation abilities.
• Proven customer relationship management skills.
• Hands-on CRM experience.
• Strong organisational and time management skills.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to manage communications across email, phone, WhatsApp, and social media.
• Ability to multitask and  work under pressure.
• High level of professionalism and integrity.
• Self-driven, target-oriented, and results-focused.
• Ability to work independently and as part of a team.

Working Days & Hours:

• Monday – Friday
• 8:30 a.m. – 5:00 p.m.

Employee Benefits

• Competitive monthly salary of ₦150,000.
• Salary review after successful completion of the 3-month probation period.
• Uncapped performance-based commission.
• Career growth and advancement opportunities.
• Continuous professional training and development.
• Exposure to globally recognised certifications and cutting-edge technologies.
• A collaborative, innovative, and supportive work environment.Key Performance Indicators (KPIs)
• Lead response time
• Lead-to-enrolment conversion rate
• Monthly sales targets
• Revenue generation
• Client satisfaction and retention
• CRM data accuracy
• Follow-up completion rate
• Repeat business and upselling
• Communication response time