Jobs at Pishon and Brooks Advisory Services

Job Brief

• BFI Insights is seeking to engage a highly experienced, strategic, and result-oriented Operations Manager to oversee and optimize the firm’s operational, administrative, business growth and financial coordination activities. The Ops Manager will play a critical leadership role in driving operational excellence, improving internal systems, supporting business expansion, and ensuring execution across the firm’s consulting and training functions.
• The Operations Manager should be commercially aware, solution-driven, and capable of leading teams while ensuring the firm maintains high professional and service standards across all areas of operations.

Key Responsibilities

• Oversee and coordinate the day-to-day operations of the firm to ensure smooth and efficient service delivery across all business units.
• Develop, implement, and improve operational processes, policies, and internal systems to enhance productivity and accountability.
• Supervise and manage the operational team, ensuring clear role coordination, performance monitoring, and effective task execution.
• Ensure proper coordination and execution of consulting projects, advisory engagements, training programs, bootcamps, and cohort-based learning activities.
• Monitor operational performance and prepare periodic reports, dashboards, and updates for management decision-making.
• Support the development and execution of the firm’s strategic growth and expansion plans.
• Identify operational gaps and recommend practical solutions to improve efficiency, workflow, and overall business performance.
• Coordinate budgeting, operational planning, and resource allocation to ensure cost-effective operations.
• Work closely with leadership to support initiatives focused on securing grants, partnerships, donor funding, loans, and other financing opportunities.
• Assist in preparing operational documentation, funding proposals, presentations, and reports required for investors, donors, financial institutions, and strategic partners.
• Ensure proper documentation, record management, and compliance with internal policies and regulatory requirements.
• Oversee administrative activities including procurement, vendor management, facility coordination, and office operations.
• Drive the use of operational tools, technology, and automation systems to improve efficiency and reporting processes.
• Coordinate recruitment support, onboarding activities, staff scheduling, and operational workforce planning where required.
• Lead and support performance management initiatives for operational staff and ensure high levels of accountability across teams.
• Foster a professional, collaborative, and performance-driven work culture within the organization.
• Support business development initiatives by coordinating operational requirements for proposals, client engagements, partnerships, and new opportunities.
• Work closely with the marketing and communications team to improve the visibility, positioning, and professional presence of the firm.
• Coordinate stakeholder engagements, meetings, strategic partnerships, and corporate relationship management activities.
• Ensure proper planning and execution of corporate events, trainings, workshops, and stakeholder sessions.
• Monitor service quality and ensure clients, training participants, and stakeholders receive excellent professional support and experience.
• Conduct operational and market research to support innovation, service improvement, and organizational growth.
• Ensure operational risks are identified early and appropriate mitigation measures are implemented.
• Support leadership in driving organizational restructuring, scalability, and continuous improvement initiatives.
• Perform other operational, administrative, and strategic responsibilities as may be assigned by management.

Experience & Requirements

• Bachelor’s Degree in Business Administration, Operations Management, Finance, Economics, Accounting, Management, or a related field.
• Master’s Degree and/or professional certifications will be an added advantage.
• 5–8 years proven experience in operations management, consulting, financial services, professional services, or related industries.
• Experience working within consulting firms, advisory firms, financial institutions, or training organizations is highly preferred.
• Demonstrated experience managing teams, operational systems, and organizational growth initiatives.
• Experience supporting grant applications, donor-funded projects, or financing initiatives is an advantage.
• Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, Word, and Outlook.
• Advanced proficiency in Microsoft Excel, including reporting, dashboards, financial analysis, data management, pivot tables, and operational tracking.
• Hands-on experience using project management and collaboration tools such as Asana, Trello, Monday.com, ClickUp, Notion, Microsoft Project, Slack, or similar platforms.
• Experience using ERP systems, CRM platforms, operational management systems, or workflow automation tools will be an added advantage.
• Familiarity with financial management and accounting software such as QuickBooks, Sage, Xero, Zoho Books, SAP, Oracle, or related platforms.
• Working knowledge of data reporting and visualization tools such as Power BI, Tableau, or Google Data Studio is desirable.
• Ability to leverage digital tools and technology to improve operational coordination, reporting accuracy, team productivity, and business performance.
• Strong presentation and stakeholder communication skills with the ability to engage executive leadership, partners, clients, investors, donors, and regulatory stakeholders professionally.

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Job Brief

• BFI Insights is currently seeking to hire a strategic, commercially driven, and results-oriented Business Development/Growth Manager to lead expansion, revenue growth, partnership development, and market positioning initiatives across the firm’s consulting and training functions.
• The ideal candidate will be responsible for identifying growth opportunities, building strategic relationships, driving client acquisition, and supporting the firm’s long-term business objectives within the consulting, financial advisory, and professional services space.
• The successful candidate should possess strong business development, stakeholder management, and market expansion capabilities, with the ability to drive visibility, generate leads, secure partnerships, and contribute to the overall growth and sustainability of the firm.

Key Responsibilities

• Develop and execute business development and growth strategies aligned with the firm’s commercial objectives
• Drive client acquisition, lead generation, and conversion of prospects into long-term business relationships
• Lead the firm’s LinkedIn growth strategy as the primary business visibility and client acquisition platform
• Oversee the firm’s social media and digital content team, providing direction, supervision, and performance management
• Manage content planning, approval, and execution across LinkedIn and other digital platforms to ensure consistent brand messaging
• Translate business objectives into content strategy, including thought leadership, case studies, service positioning, and corporate storytelling
• Ensure the social media team delivers consistent engagement, visibility growth, and lead generation outcomes
• Monitor and evaluate social media performance metrics (reach, engagement, leads, conversions) and optimize strategy accordingly
• Build and maintain strong relationships with corporate clients, partners, investors, and key stakeholders
• Lead preparation of business proposals, pitch decks, capability statements, and partnership documents
• Identify and pursue new business opportunities, partnerships, and revenue streams across consulting and training offerings
• Support initiatives related to grants, donor funding, strategic partnerships, and financing opportunities
• Conduct market research, competitor analysis, and industry trend monitoring to support growth strategy
• Coordinate digital outreach campaigns, LinkedIn networking strategies, and targeted client engagement efforts
• Collaborate with internal teams to align service offerings with market demand and client needs
• Track and manage the sales pipeline, conversion rates, and overall business development performance metrics
• Prepare periodic growth reports, business development updates, and market intelligence reports for management
• Drive brand visibility and corporate positioning across digital and offline channels
• Support marketing execution to ensure alignment between content output and revenue goals
• Represent the firm in professional forums, networking events, conferences, and stakeholder engagements
• Ensure timely follow-up on leads, proposals, and partnership opportunities
• Work closely with leadership to support expansion strategies and new market entry initiative
• Perform other business development and strategic growth responsibilities as assigned by management

Experience and Requirements

• Bachelor’s Degree in Business Administration, Marketing, Finance, Economics, Communications, or a related field (Master’s Degree or professional certifications is an added advantage)
• 4–7 years proven experience in business development, sales, partnerships, or growth roles within consulting, financial services, or professional services
• Demonstrated experience managing client pipelines, driving revenue growth, and closing business opportunities
• Proven experience supervising or working closely with a social media or digital content team in a business or corporate environment
• Strong experience in LinkedIn strategy, content direction, and digital engagement for business growth
• Proficiency in social media management tools such as Hootsuite, Buffer, Meta Business Suite, Canva, or similar platforms
• Experience using CRM tools such as HubSpot, Zoho CRM, Salesforce, or similar platforms for pipeline and client management
• Strong ability to use AI tools (e.g., ChatGPT, Notion AI, Jasper, Copy.ai) to support business development activities such as content creation, proposal writing, market research, and outreach
• Strong understanding of digital marketing, content performance tracking, and online brand positioning for B2B services
• Proficiency in Microsoft Office Suite, particularly PowerPoint and Excel, for proposals, reports, and presentations
• Strong communication, negotiation, presentation, and stakeholder management skills
• Ability to work in a fast-paced environment, manage multiple priorities, and deliver measurable growth results
• Experience in managing partnerships, client relationships, or strategic collaborations is an added advantage
• High level of commercial awareness, professionalism, and result orientation