Jobs at Outsource Africa

JOB RESPONSIBILITIES

• Responsible for displaying the products, according to the Merchandize rules and planograms, as decided by the Commercial dept. 
• Ensure that available stock is displayed at the sales 
• area, accessible to customers, and that the shelves are clean. 
• Check the stock levels, refills the shelves, floor displays and baskets.
• Stock the goods as much as possible at the sales floor by keeping the stock at the back room as low as possible.
• Ensures that all articles and boxes are provided with the correct price communications, that promotion 
• boards and navigations are clear and readable at the sales floor.

EDUCATION AND EXPERIENCE REQUIREMENT

• at least an OND or HND degree
• experience in retail merchandizing, warehousing

SKILLS REQUIREMENTS

• hands-on experience and ability
• understanding the impact of the way products & prices are displayed on sales
• commercial feeling and attention to detail
• feeling for alignment and improvement
• energy, drive and a strong can-do attitude (getting -it-done mentally)
• ability to multitask.

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JOB RESPONSIBILITIES

• Work with the Food technologist to ensure that raw materials, recipes and ingredients of good quality are gotten.
• Carry out and monitors tasks on bread and baked goods production 
• Efficiently carry out stock, inventory and product calculations
• Follow and enforce HACCP, safety, hygiene and maintenance guidelines in the bakery
• Monitor and execute sales promotion tasks
• Ensure effective teamwork and leadership of the bakery team

EDUCATION AND EXPERIENCE REQUIREMENT

• Food management, food science or any food related course
• Good experience working in the food production or food retail industry, especially in the bakery department.

SKILLS REQUIREMENTS

• knowledge of how to prepare baked goods (bread, cakes, pastries, cookies, etc.)
• able to prepare baked goods in large quantities
• knowledge of relevant food safety legislations and HACCP rules
• good understanding of the meaning of food quality and freshness
• have high standards of cleanliness and the ability to adhere to strict hygiene rules
• excellent attention to detail
• adept at finding best practices for production
• strong interpersonal and commercial skills
• understands (local) customer tastes, behaviors and the effect on sales
• energy, drive and a strong can-do attitude (getting-it-done mentality)
• a desire for continuous food improvement and professional development.

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JOB RESPONSIBILITIES

• Counting the deliveries and transfers under the 
• direction and supervision of the Goods Receiving Manager Helping with unloading the incoming goods and 
• materials, and helping with loading the outgoing goods and materials according to the Business Processes 
• Send goods to their designated locations in the warehouse, and transfers the goods to the sales floor for further processing or loads the goods in the truck as directed.
• Checking on quality and on volumes based on goods receipt process.
• Optimize storage space within the store warehouse and maintains the order of the warehouse and its inventory, in addition to moving the goods to other storage zones and the sales floor. 
• Responsible for the upkeep of the warehouse, cleanliness and maintenance of equipment and tools, as well as waste
• management.

EDUCATION AND EXPERIENCE REQUIREMENT

• lower to mid-level education 
• at least 1 year experience working in a warehouse
• prior experience using moveable operating equipment like forklifts or yard truck

SKILLS REQUIREMENTS

• accurate and thorough in performing checks
• must be able to meet the physical demands of the position
• hands-on operational skills
• a keen eye for detail and operational organization
• energy, drive and a strong can-do attitude (getting-it-done mentally)

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JOB RESPONSIBILITIES 

• Monitor surveillance equipment (CCTV) and carry out other tasks to ensure safety and security 
• Efficiently and effectively manage activities at the store's entrance and exit
• Greet and provide directions to costumers
• Manage parking activities and ensure that parking rules are followed 
• Provide HR and Training and development support for Security staff

EDUCATION AND EXPERIENCE REQUIREMENT

• Minimum of SSCE or some education/qualification in Security Administration or a similar field
• At least a year’s experience as a security officer in front line security guarding or door supervision

SKILLS REQUIREMENTS 

• very alert, vigilant and honest
• physically fit and able to remain on feet for long periods of time
• polite, friendly and confident and assertive in dealing with customers and staff 
• able to use relevant technology and equipment (e.g. CCTV)
• committed and reliable
• able to swiftly respond to emergencies/crisis
• knowledge of state laws and regulations
• knowledge of security operations and safety practices
• good communication skills
• ablity to work independently
• energy, drive and a strong can-do attitude (getting -it-done mentality)

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JOB RESPONSIBILITIES 

• Effectively and efficiently executing cash desk operations
• Management of payment processing as well as corrections and refunding processes for customers. 
• Performance tasks related to skimming, counting and change according to Operating Instructions.
• Effectively carry out customer orientation and relations functions
• Maintain a clean and tidy desk
• Provide support to Merchandizers as required

EDUCATION AND EXPERIENCE REQUIREMENT 

• A minimum of SSCE
• Experience in a retail environment, preferably in customer service or as a cashier

SKILLS REQUIREMENTS 

• thorough, accurate and able to work in a fast paced environment
• good numeracy skills
• ability to communicate and relate with customers in a very friendly way
• having a friendly, enthusiastic and positive attitude
• energy, drive and a strong can-do attitude (getting -it-done mentality)

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Responsibilities

• Assist the Bakery manager in determining the required raw materials at the bakery and ensure that they are of good quality 
• Perform tasks related to bread and baked goods production 
• Participate in carrying out stock, inventory and product calculations
• Work with the Bakery Manager to achieve sales targets as well as other sales related tasks
• Ensure that HACCP, safety, hygiene and maintenance guidelines are followed

Communicate and relate with customers 

EDUCATION/WORK REQUIREMENTS

• Food Science, Food management or any food related course.
• Good experience in the food production or food retail industry, especially in the bakery department 

Skills Requirements 

• knowledge in preparing baked goods (breads, cakes, pastries, cookies etc.)
• able to prepare baked goods in large quantities
• knowledge of relevant food safety legislations and HACCP rules
• good understanding of the meaning of food quality and freshness
• have high standards of cleanliness and the ability to adhere to strict hygiene rules
• should be disciplined in food control and excellent attention to detail
• energy, drive and a strong can-do attitude (getting -it-done mentality)
• a desire for continuous food improvement and professional development.

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Responsibilities & tasks: Receiving & controlling incoming goods 

• opens and closes the receiving zone between 07.30am and 04.30pm (depending on location) 
• prints and checks through the delivery list (the expected goods: number of suppliers and boxes) ahead of the next day daily, after the (d)SM has placed the order 
• receives suppliers and directs them checks every delivery is accompanied by a “waybill” (WB) or “delivery note” (DN) or a print-out of the “purchase order” (PO) 
• scans the PO number on the documents from the supplier with the handhold scanner (HH) 
• controls and oversees the receipt of goods, verifying counts / weights, and quality according to the BP for Goods Receiving 
• ensures that according to the HACCP rules goods under temperature control are given priority and taken to the cooler/freezers immediately 
• ensures no discrepancies occur between the documents and the received goods 
• distinguish which goods are so-called freebies (free of charge) and ensures it’s clear on the documents 
• ensures the box content matches the details stated on the document 
• oversees the quality check on dry goods; right delivery of goods, no damages, expiry date, etc. 
• oversees the quality check on F&V articles; freshness, color, size, etc. 
• oversees the quality check on non-food articles on color, size, etc. 
• oversees the quality check on chilled (< 5 degrees) and frozen (< minus 18 degrees) goods on temperature 
• decides which goods should be refused due to quality reasons, temperature, expiry dates (according to the expiry date list) 
• provides clear detail on refused boxes on the documents and puts the red stamp (“rejected”) on the document(s) according to the BP for Goods receiving makes informed decision on whether to accept or reject surpluses 
• provides clear detail on the shortage on the documents and puts the red stamp (“incomplete”) on the document(s) 
• communicates with the (d)SM regarding refused boxes, shortages or surpluses 
• ensures the supplier signs for the shortage or refused boxes on the documents as well 
• aligns with the SM when the whole delivery or a significant part of it looks like it should be refused 
• oversees the quality check for non-selling materials 
• ensures none of the goods are processed before checking the numbers and quality 
• decides on releasing the goods and gives a clear sign to the Goods receivers to process and allocate the goods (storage or transfer to the sales floor) after the strict checks monitors the unloading of all received goods and materials 
• ensures the unloading process runs smoothly, efficiently and with care 
• ensures all plastics and garbage are taken back by the supplier finalizes the receiving / documents using the blue stamp (“store number + date”) and signing ensures the suppliers signs the same documents as well 
• stamps the invoice with “match” (green) where supplier has attached a correct invoice to the delivery \
• stamps the invoice with “no match” (red) in case the supplier guided the delivery already with an incorrect invoice

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Position Summary/Objectives:

The Information Technology (IT) Support Officer takes care of the aspects of communication  equipment and computer systems which includes installation, service, upgrades and maintenance.  The (IT) Support Officer role is to ensure proper computer operations so that end-users can  accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively  resolving end-user help requests. The (IT) Support Officer must be knowledgeable in IT networks  and computer support. 

Key Roles & Responsibilities:

• Ensures the IT systems runs smoothly (reliable, quick and stable), based on the chosen IT Infrastructure with all its layers (Head office, store network and DC)
• Offers first level IT support and solves urgent and non-urgent tech problems
• Documents all relevant end-user identification information, including name, department,contact information and nature of problem
• Performs hands-on fixes at desktop level, including installing and upgrading software,implementing file backups and configuring systems applications
• Prioritizes and schedules the reported IT problems for solving it structurally and back  tests the solution
• Implements IT infrastructures (server, ERP system, applications, networks, workstations,  etc.)
• Ensures effective and secures data storage
• Registers reported IT issues (ticket management) accurately to find structural solutions to avoid the same kind of IT problems
• Contributes to the ongoing development of the IT systems and equipment in accordance with the assigned budgets.
• Renders basic in-house IT support 
• Maintains the IT infrastructure of the organization by ensuring all systems are up-to-date
• Manages & maintains backups of data (at all level SO, DCs, stores, cloud, onsite & offsite)Qualifications:
• BSc. degree in Information Technology, Information management or a related field
• Proven experience in IT customer service/and or help desk environment

Competencies:

• Advanced ICT knowledge, critical thinking and strong technological analysis
• Strong knowledge of Windows Office, ICT platforms, computer devices and peripheral operations 
• Strong knowledge of networks and the installation
• Knowledge of working with remote access tools
• Accurate, disciplined and anticipative
• Add value to the organization and its development
• Communication and interpersonal abilities
• Energy, drive and a strong can-do attitude

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JOB RESPONSIBILITIES

• Give support to the Service Food Manager in the daily  preparation and presentation of fresh food and drink products to customers as well as the overall operations of the service food kitchen.
• Carry out operations based on a good knowledge of proper food preparation, kitchen safety techniques and health standards. 
• Assist in ensuring that the food is well prepared and palatable, the proportions are correct and served  quickly, friendly and courteously. 
• Assist the Service Food Manager to monitor food cost and waste, and suggests the best methods to optimize profit as well as create the best experience possible for customers.

EDUCATION AND EXPERIENCE REQUIREMENT

• restaurant and hospitality management, food management or any food related course
• good experience in in the food production and retail industry.

SKILLS REQUIREMENTS

• cooking skills and knowledge of recipes and food matching
• able to prepare fresh food in large quantities
• knowledge of relevant food safety legislations and HACCP rules
• good understanding of the meaning of food quality and freshness
• have high standards of cleanliness and the ability to adhere to strict hygiene rules
• should be an expert in food control and have excellent attention to detail
• strong interpersonal abilities
• understands (local) customer tastes, behaviours and the effect on sales
• energy, drive and a strong can-do attitude (getting-it-done mentality)
• a desire for continuous food improvement and professional development.