Jobs at James Hope University Business School

Job Summary

• The Executive Secretary shall provide administrative and operational support to the Vice Chancellor.

Roles and Responsibilities

• Work directly with the Vice Chancellor to support all aspects of his daily work routine.
• Maintain the Vice Chancellor calendar, including scheduling meetings, appointments, speaking engagements, and travel (may include domestic and international) arrangements. Exercise discretion in committing time and evaluating needs.
• Includes receiving and screening the Vice Chancellor phone calls and visitors, answering a variety of questions with tact and diplomacy, taking messages, and directing calls appropriately for resolution.
• Provide coordination, monitoring, and communication of projects and program for the Vice Chancellor.
• Independently research confidential, controversial and restricted data other material as required by the Vice-Chancellor and his deputies for various projects
• Assist the Vice Chancellor in the development of presentations and white papers for internal and external audiences.
• Determine priority of matters of attention for the Vice Chancellor; redirect matters to staff to handle, or handle matters personally, as appropriate.
• Keep the Vice Chancellor advised of time-sensitive and priority issues, ensuring appropriate follow-up.
• Compose and prepare letters relating to routine correspondence for the Vice Chancellor signature.
• Transcribe source material, prepare documents, reports, tables and charts; distribute as appropriate.
• Prepare, reconcile, and submit expense reports.
• Maintain confidential and sensitive information.
• Attend meetings and take notes of discussion; prepare the initial draft of minutes and summaries.
• To assist in the preparation of all international travel itineraries and as such, coordinate all arrangements for the international visits where the Vice-Chancellor has involvement
• To appropriately execute any other duties as directed by the Vice-Chancellor
• To make all logistical arrangements, including travel, for the Vice-Chancellor his/her deputies
• To respond accurately and efficiently to all enquiries from the Vice-Chancellor and his/her deputies, using own initiative and to liaise effectively with internal and external contacts.

Requirements

• Candidate should be a graduate from a recognised university.
• A minimum working experience of 5 years working with top management staff, preferably in a higher education institution
• Excellent computer skills, including the Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel)
• Excellent verbal and written communication skills
• A wide exposure, broad knowledge and up to date with current affairs
• Able to work perfectly under strict deadlines
• Able to take up emergency assignments and perform them effectively
• Upholds sound work ethics and is highly disciplined
• Cultural awareness and sensitivity thereof
• Possessing a tenacious attitude, friendly, honest, trustworthy, respectful and flexible
• Able to work with minimal supervision, independently or as part of a team
• Excellent organizational and time management skills
• Good analytical/critical thinking.

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Summary

• The Marketing Manager/Coordinator will develop and implement integrated marketing strategies to increase brand visibility, student recruitment, stakeholder engagement, and institutional partnerships.

Key Responsibilities
Strategic Marketing & Brand Development:

• Develop and execute annual marketing and recruitment strategies aligned with institutional goals.
• Strengthen and protect the University’s brand identity across all platforms.
• Conduct market research to identify trends, target audiences, and competitive positioning.

Digital Marketing & Communications:

• Lead digital marketing campaigns (SEO, SEM, PPC, email marketing, social media, content marketing).
• Oversee website content updates and digital storytelling initiatives.
• Track campaign performance and produce analytics reports with actionable insights.

Recruitment & Outreach:

• Coordinate student recruitment campaigns, fairs, and outreach events.
• Develop promotional materials for undergraduate, postgraduate, and executive programmes.
• Collaborate with the Admissions Office to drive enrollment growth.

Media & Public Relations:

• Manage media relations and institutional publicity.
• Draft press releases, newsletters, and institutional communications.
• Coordinate photography, videography, and promotional shoots.

Qualifications & Experience

• Bachelor’s Degree in Marketing, Communications, Business Administration, or related field (Master’s degree an advantage).
• Minimum of 5 - 8 years of progressive marketing experience (higher education experience preferred).
• Strong knowledge of digital marketing tools and analytics platforms.
• Excellent writing, branding, and content creation skills.
• Proven ability to manage multiple projects and deadlines.

Personal Attributes:

• Innovative and strategic thinker.
• Results-driven and data-oriented.
• Strong interpersonal and leadership skills.
• High level of professionalism and creativity.

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Position Overview

• The High Impact Executive Programme Manager will lead the conceptualisation, development, marketing, and execution of premium executive education programmes designed for senior executives, entrepreneurs, public sector leaders, and corporate organisations.
• The role requires a commercially minded professional who can drive revenue growth, build strategic partnerships, and ensure world-class programme delivery.

Key Responsibilities

• Design, develop, and implement high-impact executive education programmes aligned with market needs.
• Identify new programme opportunities based on industry trends and corporate demand.
• Drive business development initiatives and secure corporate partnerships.
• Develop and implement marketing and recruitment strategies for executive programmes.
• Manage programme budgets, revenue targets, and financial performance.
• Coordinate faculty, guest speakers, facilitators, and industry experts.
• Ensure exceptional participant experience from onboarding to programme completion.
• Monitor programme effectiveness and prepare performance reports for management.
• Build and maintain strong relationships with alumni and corporate stakeholders.

Requirements & Competencies:

• Master’s degree in Business Administration, Management, Education, or related field. A Ph.D will be an added advantage.
• 5–7 years’ experience in executive education, programme management, or corporate training.
• Strong business development, negotiation, and partnership-building skills.
• Demonstrated ability to meet revenue and growth targets.
• Excellent project management and organisational skills.
• Strong leadership, communication, and stakeholder management abilities.
• High level of professionalism and strategic thinking.

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Position Overview

• The Student Affairs Officer will play a critical role in enhancing student life, welfare, and engagement across the university.
• The ideal candidate must be passionate about student development, support services, and fostering a positive campus environment.

Key Responsibilities

• Coordinate student services, welfare programmes, and support initiatives.
• Serve as a liaison between students and university management.
• Organise student orientation, leadership programmes, and campus events.
• Provide guidance and support on academic and non-academic concerns.
• Assist in resolving student complaints and disciplinary matters.
• Support student clubs, associations, and extracurricular activities.
• Maintain accurate student records and prepare periodic reports.
• Promote student engagement and retention initiatives.
• Collaborate with other departments to enhance the overall student experience.

Requirements & Competencies

• Bachelor’s degree in Education, Psychology, Social Sciences, Public Administration, or related discipline.
• 4–6 years’ experience in student services, counselling support, or administrative roles.
• Strong interpersonal and conflict-resolution skills.
• Empathetic, approachable, and student-focused.
• Excellent organisational and communication skills.
• Ability to manage sensitive information with discretion.
• Proficiency in Microsoft Office and record management systems.

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Position Overview

• The Graphic Designer will be responsible for developing creative visual content that strengthens the university’s brand identity and enhances marketing and communication efforts.
• The role requires a creative thinker with strong design skills and the ability to translate concepts into compelling visuals across multiple platforms.

Key Responsibilities

• Design high-quality marketing materials including brochures, flyers, banners, newsletters, and annual reports.
• Develop engaging digital content for websites, social media platforms, and email campaigns.
• Ensure brand consistency across all communication materials.
• Collaborate with the Marketing, Admissions, and Academic teams on campaigns and promotional activities.
• Develop visual concepts for events, conferences, and executive programmes.
• Edit and produce basic multimedia content (videos, motion graphics where applicable).
• Manage multiple design projects and meet tight deadlines.
• Maintain and update the university’s visual identity guidelines.

Requirements & Competencies

• Degree or professional certification in Graphic Design, Visual Communication, or related field.
• Minimum of 3 years’ professional experience in graphic design.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools.
• Knowledge of video editing and motion graphics is an added advantage.
• Strong portfolio demonstrating creativity and versatility.
• Excellent time management and attention to detail.
• Ability to work independently and collaboratively.

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Position Overview

• This role combines IT support, software development, and website management responsibilities.
• The successful candidate will ensure seamless IT operations, provide technical support, and manage the university’s digital infrastructure.

Key Responsibilities

• Provide first-line technical support to staff and students.
• Install, configure, and maintain computer systems, networks, and software.
• Develop, maintain, and update the university website and web applications.
• Manage hosting accounts, domains, and email systems.
• Implement cybersecurity measures and ensure data protection compliance.
• Monitor system performance and troubleshoot technical issues promptly.
• Develop internal software tools to enhance operational efficiency.
• Maintain backups and disaster recovery systems.
• Provide IT training and support documentation for staff.

Requirements & Competencies

• Degree in Computer Science, Information Technology, Software Engineering, or related field.
• 3–5 years’ relevant experience.
• Strong knowledge of web development (HTML, CSS, JavaScript, PHP, or similar).
• Experience in database management (MySQL or equivalent).
• Familiarity with network administration and cybersecurity practices.
• Strong analytical and problem-solving skills.
• Ability to work under pressure and manage multiple tasks effectively.

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Position Overview

• The Admission Officer will support student recruitment, admissions processing, and conversion of prospective applicants into enrolled students. The role requires a highly motivated and target-driven individual with strong communication skills.

Key Responsibilities

• Respond promptly to inquiries from prospective students and parents.
• Guide applicants through the admission process from inquiry to enrolment.
• Process applications and maintain accurate admission records.
• Coordinate entrance examinations, interviews, and screening processes.
• Support marketing campaigns, school visits, and outreach initiatives.
• Follow up with applicants to improve conversion rates.
• Prepare admission statistics and performance reports.
• Ensure compliance with admission policies and regulatory requirements.

Requirements & Competencies

• Bachelor’s degree in Marketing, Business Administration, Education, or related field.
• 4–6years experience in admissions, recruitment, or sales.
• Strong communication, persuasion, and negotiation skills.
• Target-driven and results-oriented mindset.
• Excellent organisational and record-keeping skills.
• Ability to work independently and as part of a team.