Student Affairs Officer at James Hope University Business School

Position Overview

• The Student Affairs Officer will play a critical role in enhancing student life, welfare, and engagement across the university.
• The ideal candidate must be passionate about student development, support services, and fostering a positive campus environment.

Key Responsibilities

• Coordinate student services, welfare programmes, and support initiatives.
• Serve as a liaison between students and university management.
• Organise student orientation, leadership programmes, and campus events.
• Provide guidance and support on academic and non-academic concerns.
• Assist in resolving student complaints and disciplinary matters.
• Support student clubs, associations, and extracurricular activities.
• Maintain accurate student records and prepare periodic reports.
• Promote student engagement and retention initiatives.
• Collaborate with other departments to enhance the overall student experience.

Requirements & Competencies

• Bachelor’s degree in Education, Psychology, Social Sciences, Public Administration, or related discipline.
• 4–6 years’ experience in student services, counselling support, or administrative roles.
• Strong interpersonal and conflict-resolution skills.
• Empathetic, approachable, and student-focused.
• Excellent organisational and communication skills.
• Ability to manage sensitive information with discretion.
• Proficiency in Microsoft Office and record management systems.