Jobs at International Rescue Committee (IRC)

Job Overview/Summary

The Senior Health Officer (Medical Doctor) is the medical supervisor for all IRC’s primary health care services including sexual and reproductive health in Monguno LGA, Borno State. The focus of our health programs is to provide integrated quality comprehensive health services including RH services and while maintaining CWC where RH is integrated with WPE services to conflict-affected women and girls in a timely manner. She/he is also responsible for ensuring quality implementation of all program activities by adhering to the proposal, sphere standards and nationally accepted protocols. The Senior Health Officer (Medical Doctor) directly reports to the Health Outcome Program Manager.  

Major Responsibilities

Program Management, Technical Quality, and Strategy

• The Senior Health Officer (Medical Doctor) shall be responsible for the supervision and day-to-day management of health activities within Monguno LGA, including support to primary health care facilities, IRC CWC, and mobile health services in the IDP camp and hard to reach areas.
• Apply medical knowledge and skills to prevention, diagnosis, and treatment according to national guidelines and protocols, including management of emergencies and complications and ensure patient follow-up as needed.
• The senior health officer (Medical Doctor) will identify need for referral to secondary care and prepare the patient for referral including referral notes, pre-referral treatment and arrangement of transport.
• S/he will provide on-the-job support to the health staff, including training and skills development as needed.
• Provide technical support on management of care of STIs and GBV cases.
• Maintain infection prevention and control within and around the facilities
• S/he will collect weekly morbidity reports and monitor disease trends in order to preposition adequate supplies as may be required.
• Together with the clinical officer, recruit, train and supervise community volunteers for community sensitization and outreach activities.
• Coordinate with State Primary Health Development Agency and other actors in the area and maintain good relations with them
• In coordination with the Health Outcome Manager identify opportunities to strengthen the health program
• S/he will oversee the stock management of medicines, medical supplies, medical equipment and prepare timely requisitions for replenishment based on consumption records.
• Participate in outbreak response and control coordination when applicable and carry out community-based public health interventions during communicable disease outbreaks.
• Seek out and nurture quality partnerships with community structures and support staff in coordination of activities with community volunteers and groups.
• Collaborate with other relevant sectors such as Women Protection & Empowerment, Child Protection, Protection and Rule of law and Environmental Health to ensure holistic service package is available in response to the needs.
• Participate in and support midwives, community mobilizers and community volunteers in activities that aim to increase women’s RH awareness and service utilization.
• Provide summary report on monthly referrals to Program Manager – Health Outcome.

Technical Support and Quality of Care Management:

• Monitor and ensure the proper usage of pharmaceutical and other health program supplies with regular inventory, prompt requisition and management to reduce wastage.
• Prepare weekly work plans and ensure timely implementation of the project activities.
• As team lead, maintain vigilance and monitor surroundings for security of the mobile team on site and adhere to IRC’s safety and security protocols.
• Liaise with Logistics to ensure consistent availability of transportation and communication means

Staff Performance Management, Learning & Development:

• Required for all positions with supervisory responsibility, if special considerations are needed (e.g. remote management), make this additive to the base language here.
• Monitor and supervise the IRC health staff and ensure that work is done properly and efficiently according to their job description and provide written feedback in a timely manner.
• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
• Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
• Develop ongoing education programs for health staff and conduct training and on-the-job training for health staff.
• Review personnel issues and concerns of health staff and assist in determining and implementing solutions.
• Determine personnel needs for field-level activities, and in coordination with the Health Outcome Manager and Human Resources Lead assist in recruitment of staff.
• Monitor staff daily attendance and duty posts and ensure time sheets are correctly filled and submitted monthly.
• Adhere to and act in accordance with the IRC Global HR Policies and Procedures and communicate through word and example a high standard of compliance with all applicable policies and regulations.
• Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
• Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.
• Adhere to and act in accordance with the IRC Global HR Policies and Procedures and communicate through word and example a high standard of compliance with all applicable policies and regulations.

Monitoring Health Program implementation

• Monitor closely the morbidity and mortality trends together with all the other health indicators to ensure that prompt actions are taken.
• Provide weekly/monthly activity reports to the Health Outcome Manager.
• Attend meetings concerning overall health program issues
• Supervise and regular review and revise training manuals to maintain consistency with the acceptable protocols.
• Keep the Field Coordinator informed of all developments and issues arising.
• Monitor and supervise IRC health staff and ensure that work is done properly and efficiently.
• Routinely monitor staff performance according to their job description and provide written feedback in a timely manner.
• Develop continuous medical education programs for health staff, and conduct training and on-the-job training for health.
• Review personnel issues and concerns of health staff and assist in determining and implementing solutions.
• Determine personnel needs for field-level activities, and in coordination with the Health outcome Manager and Human Resources Lead, assist in recruitment of staff.
• Recommend promotions, disciplinary action and termination of health staff to the Health Outcome Manager
• Monitor staff daily attendance to duty posts and ensure time sheets are correctly filled and submitted monthly.

Research, Learning and Analysis

• Conduct data quality audit in collaboration with the M&E and checkmate data quality.
• Monitor closely the morbidity and mortality trends together with all the other health indicators to ensure that prompt actions are taken.
• Provide weekly activity reports to the Health Outcome Manager.
• Attend meetings concerning overall health program issues.
• Monitor and promote integrated programming in a way that increases overall impact of health program at the community level.

Job Requirements

Education: Degree in Medicine and Surgery from a recognized institution, with strong public Health background, master’s in public health is an added advantage.

Work Experience:

• Minimum of 3 years post NYSC experience in clinical medicine and public health.
• Experience in supervising health staff at the primary health care level
• Previous experience in health programs and NGO experience is preferred.
• Ability to handle multiple tasks simultaneously in a fast-paced environment, set priorities, and meet deadlines.
• Demonstrated Skills and Competencies: Preferably trained in Basic (and Comprehensive) Emergency Obstetric and Neonatal Care, iCCM, EPI etc.

Demonstrated Technical Skills:

• Good communication skills.
• Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding program delivery
• Ability to work well with others and to respect staff, subcontractors, consultants and recipients of assistance.
• Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
• Good sense of integrity, service and accountability

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The Referral Officer will work closely with the Senior Health Officer – Medical Doctor to ensure that referral support activities of the project are implemented according to the project deliverables across the targeted locations. She/he will directly lead, manage and coordinate the activities of two-way referral system of patients and establish contact with facility-based healthcare workers, health outreach officers, referral paramedics, MoH seconded staff and responsible for implementation of timely in referral and patient safety in our service locations. The Referral Officer reports to the Senior Health Officer – Medical Doctor.

Major Responsibilities

Program Management, Technical Quality, and Strategy

• Lead and support to ensure implementation of a focused two-way referral system and patient safety activities within the catchment locations of the supported health facilities in Monguno.
• Oversee appropriate use of patient screening, triaging, first aid algorithms and IPC.
• Ensure effective routine patient movement, and timely laboratory sample collection and investigations especially for the vulnerable groups in any phase of expansion of new and existing medical care.
• The Referral Officer will support the Senior Health Officer – Medical Doctor to manage and train facility-based healthcare workers, health outreach staff, referral paramedics, MoH seconded staff on patient safety, strengthening of 2-ways referral and basic life support skills in referral ambulance.
• Initiate referrals SOPs and ensure adherence to the referral criteria, protocol, SOPs among stakeholders, HWs, paramedics referral personnel, patients and patient relatives.
• Promote positive behavioral change and patient education.
• Oversee the follow up of referred patients in terms of their safety, received prescribed expertized management, obtained necessary laboratory investigation and help patients to cope with their activities for daily living while referred and on admission care.
• Promote and ensure adequate infection prevention and control standards are always maintained in the ambulance vehicle and surrounding in which patient is referred to for further management.
• Follow up with the activities of health MoH seconded -referral staff to ensure that patient referred to any secondary and tertiary health institution received appropriate care including meal source.
• Support the health manager to ensure a planned and well forecast medical bills, patient meal plan and timely payment and reimbursement of the referral centers.
• Keep a good track of all the referral documents.
• Support Senior Health Officer – Medical Doctor to follow up with the IRC pharmacy store for timely store release of additional medications and medical supplies that facilitate patient care.
• Support health facilities with information, education, and communication (IEC) materials (billboards, posters, roll-up banners, wall painting, flex banner), registers, printed clinical algorithms, clinical job aids and guidelines booklets/protocols and ensure IEC materials are displayed and put into use needed in patient referral system.
• Ensure beneficiary participation, feedback, and accountability in all aspects of the project.
• Ensure accurate and timely reporting of referral activities to the Senior Health Officer – Medical Doctor.
• Ensure proper communication of field-based data tools to the HWs at the supported facilities.
• Coordinate and follow up with the IRC clinical team in facilitating referral process, provide screening/triage for emergency cases from the camps, mobile clinics and PHCs to the referral centers.
• Support in conducting regular field visits to ensure successful application of referral system.
• Perform all other related duties as assigned.

Technical Support And Quality Of Care Management

• Ensure that all necessary drug information is correctly and fully recorded on the stock cards: IRC code, batch number, and expiry date, date of receipt or delivery, stock balance (incoming/outgoing), receipt and delivery document reference numbers.
• Complete all the tables for monitoring stock movements and consumption on the PIT.
• Prepares the monthly stock report.
• In conjunction with the senior Pharma Manager/Log Manager, perform physical stock counts in accordance with the frequency defined in the SOP.
• Inform the Program Manager – Health Outcome/Senior Pharma Manager when the stock of goods is nearing the minimum or maximum threshold, and regularly provide the Senior Pharma Manager and Program Manager – Health Outcome with a list of the items with expiry dates within the next six months.
• Monitor the temperature of the warehouse and ensure that products requiring cold chain (vaccines) are always stored at a suitable temperature (between +2°C and +8°C) - manually record T twice daily - Reports any deviation, using the cold chain breech report.
• Prepare the cold chain boxes as per Cold chain SOP.
• Ensure the availability of enough icepacks, clean cold chain containers for the outreach activities including vaccine campaigns.
• Ensure cleaning, defrosting and maintenance of fridges.

Staff Performance Management, Learning & Development

• Oversee the general referral service system and work closely with the senior health officer, health outreach officers, referral paramedics, HWs at supported health facilities.
• Motivate good use of referral criteria, first aid, SOPs, screening, triage system and basic life support.

Monitoring Health Program implementation

• Ensure proper follow up with the referral centers and timely submission of referral bills to finance.
• Submit weekly work plans and ensure timely implementation of the project activities.
• Ensure compilation of statistical reports from the supported patients, health facilities and communities for weekly, monthly and annual reports.
• Ensure adequate flow of information for all supervises with constant feedback as may be required.

Research, Learning and Analysis

• Monitor closely the morbidity and mortality trends together with all the other health indicators to ensure that prompt actions are taken.
• Provide weekly activity reports to the health manager.
• In conjunction with the technical managers, conduct a mortality review meeting with the referral centers, supported facilities and mobile clinics staff.

Coordination & Representation

• Attend all relevant meetings in relation to the health program as may be required and feed in the IRC priorities during meetings.
• Facilitate field visits for internal and external stakeholders, when required.

Work Experience

• At least 3 years’ experience in managing and implementing Health program.
• Able to lead a team and experience in staff management.
• Previous experience in referral services is an added advantage.
• Experience in outbreak response interventions
• Ability to work with displaced communities with diverse cultural and ethnic backgrounds.

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The Senior Projects Coordinator leads the Project Management Unit (PMU) at the IRC Nigeria Country Program, providing strategic oversight of project implementation performance across the portfolio. The role ensures that IRC projects are implemented on time, within budget, and in compliance with IRC and donor requirements.

The position supports the management of a multi-sector project portfolio by strengthening project cycle management systems and providing data-driven analysis to implementation teams and senior management to support programmatic and operational decision-making. Key responsibilities include leading the Budget vs Actuals (BvA) analysis process, coordinating post-award Project Cycle Management (PCM) meetings, strengthening project performance monitoring tools, and facilitating coordination between technical teams, field management, finance and operations to ensure effective delivery of programs.

The role reports directly to the Deputy Director for Operations and works closely with Field Coordinators, Technical Coordinators, Outcome Managers, Operations leads, Finance and the Grants Unit.

Major Responsibilities

Leadership and Performance Oversight

• Lead the Project Management Unit (PMU) under the supervision of the Deputy Director for Operations, including direct supervision of PMU staff and provision of project management advisory support and capacity building to Field Implementation leadership and their teams.
• Serve as the country program’s primary resource on project management systems, implementation monitoring and portfolio performance, driving consistent and high-quality PMU service delivery across all program locations.
• Maintain oversight of project implementation performance across the portfolio - monitoring progress against workplans, spending plans, and grant timelines, and identifying risks, delays, and financial under- or over-spending trends.
• Escalate key implementation risks and financial concerns to the Deputy Director for Operations with clear analysis and recommended corrective actions.
• Provide the Field Implementing teams and Senior Management Team (SMT) with regular portfolio performance analysis to inform programmatic and operational decision making.
• Ensure alignment between implementation progress and donor compliance requirements across all active grants.
• Support teams with implementation data and portfolio insights when they engage with donors, ensuring IRC's programmatic performance is accurately represented in external communications.

Budget vs Actuals (BvA) Coordination

• Lead the country program's BvA review and analysis process, providing structured oversight of project spending performance and implementation progress across the portfolio.
• Analyze spending trends, identify financial risks, and drive corrective action planning with field leadership.
• Coordinate regular BvA review meetings, ensuring active participation from all relevant budget holders, operational leads, technical leads, and finance focal points to strengthen financial oversight and accountability.
• Provide centralized approval oversight for charges to flexible grants, ensuring spending decisions are coordinated across budget holders to maintain alignment with priorities and prevent overspends.
• Develop a monthly project health report and facilitate a monthly deep-dive portfolio review with the Deputy Director for Operations, covering financial performance and program implementation risks.

Project Cycle Management

• Coordinate and schedule post-award project cycle meetings - primarily Project Implementation Meetings and Project Closing Meetings - in line with IRC's PCM guidelines and donor requirements.
• Drive timely completion of project cycle milestones, supporting teams in capturing lessons learned and translating them into actionable improvements.
• Maintain close coordination with the Grants Unit to ensure alignment between project implementation timelines and contractual obligations.

Project Management Systems and Tools

• Lead the development, improvement, and monitoring of project management tools including workplans, procurement plans, spending plans, and activity trackers to strengthen implementation oversight.
• Support field teams in monitoring project implementation against approved plans and ensure early identification of implementation bottlenecks.
• Strengthen coordination between program, operations, and finance teams to ensure alignment between project implementation, procurement timelines, and grant requirements.
• Promote the use of data-driven tools including Power BI dashboards and internal reporting systems to support portfolio monitoring and decision-making.

Project Performance and Health Monitoring

• Develop and maintain country program project health monitoring tools using available data platforms, ensuring decision-makers have timely access to accurate portfolio data.
• Deliver regular analysis of project performance indicators, implementation progress, and financial delivery to inform management decisions at field and country level.
• Identify implementation risks proactively and provide concrete recommendations to address delays, operational bottlenecks, or compliance exposure.
• Equip senior leadership with data-driven insights that improve program delivery, strengthen portfolio performance, and support strategic planning.

Internal Coordination

• Lead internal coordination mechanisms that strengthen inter-sectoral collaboration, resolve project bottlenecks, and improve implementation planning across the country program.
• Lead the planning and facilitation of internal coordination meetings to track progress, address challenges, and promote learning across projects.
• Support periodic reviews of coordination mechanisms and roles across program and operational teams to identify bottlenecks, overlaps, or gaps affecting project implementation, and facilitate discussions to strengthen clarity of responsibilities and collaboration.

Capacity Building and Project Management Support

• Provide technical guidance and mentoring to Field Coordinators, Outcome Managers, and other staff on project cycle management, implementation planning, and financial monitoring.
• Develop and deliver targeted training on project management tools, BvA processes, project cycle meetings, and portfolio monitoring systems.
• Identify recurring implementation challenges and support teams in strengthening project management practices across the country program.

Staffing and Workforce Planning

• Contribute to country program workforce planning processes as part of the internal staffing review committee, ensuring staffing decisions are grounded in implementation realities.
• Review proposed staff movements, recruitments, and structural adjustments to ensure alignment with project implementation needs, grant timelines, and portfolio priorities.
• Provide programmatic analysis and recommendations to support staffing decisions that strengthen implementation capacity across the country program.
• Ensure staffing decisions are informed by portfolio performance data, implementation trends, and forward-looking workforce planning considerations.

Program Development Support

• When required, contribute to program design processes by supporting the alignment of new project proposals with existing portfolio priorities and implementation capacities and operational realities.
• Provide inputs on implementation planning, staffing considerations, and project management systems during proposal development.
• Support the integration of lessons learned from ongoing project implementation into future program design.
• Lead internal coordination and analysis related to innovative financing opportunities to ensure alignment with IRC program priorities and operational realities.

Key Working Relationships

• Position Reports to: Deputy Director Operations
• Position directly supervises: Projects Coordinator
• Other key contacts: Field Coordinators, SMT, Technical leads, Finance leads and Sector leads.

Job Requirements

Education: Bachelor’s degree in business administration or development studies or political sciences

Language Skills: Excellent oral and written English

Work Experience

• 5+ years of experience in Projects management and coordination or grants management.