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  • Posted: Jan 29, 2019
    Deadline: Not specified
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    HR Aid Consults (HR Aid) provides professional Human Resource advisory and consulting services to small businesses. We allow small business owners focus on their core business areas while we provide practical and effective Human Resource solutions for their business. We work closely with our clients to understand their business and resource needs and deve...
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    Marketing Associate

    Job Summary

    • The Marketing Associate is responsible for driving awareness to the platform, user adoption and growth
    • The individual will work online remotely but full time.

    Job Responsibilities

    • Develop and implement marketing plan with a goal to attracting new users to the platform
    • Attract, support and manage affiliates
    • Design, promote, present and host webinars
    • Design and implement marketing campaigns
    • Create and curate marketing content for the platform
    • Write press releases
    • Manage all social media pages
    • Develop strategies to retain users
    • Follow up on enquiries and track sales

    Job Requirements

    • Bachelor's Degree in any related field
    • Experience with social media marketing would be an added advantage
    • Excellent written and oral communication skills
    • Great presentation skills
    • Copywriting skills
    • Great attention to detail
    • Hardworking and self-driven
    • Ability to multitask and work under pressure
    • Graphic design skills
    • WORDPRESS website management

    go to method of application »

    Marketing & Client Success Associate

    Job Summary

    The Marketing and Client Success Associate is responsible for marketing online courses, building relationships with customers and offering insights that ensure customer retention and growth. The individual will work online remotely but full-time.

    Job Responsibilities

    • Develop and implement marketing plan with a goal to attracting new customers on the platform
    • Design and implement marketing campaigns
    • Create relatable and relevant content
    • Market online content via email marketing, social media ads, etc.
    • Write blog posts, design webinars, create marketing videos, write campaigns, etc.
    • Manage all social media pages
    • Follow up on enquiries and track sales
    • Onboard customers

    Requirements

    • Bachelor’s degree in any related field
    • Experience marketing online courses would be an added advantage  
    • Excellent written communication skills
    • Copywriting skills
    • Great attention to detail
    • Hardworking and self-driven
    • Ability to multitask and work under pressure
    • Graphic design skills
    • WORDPRESS website management

    go to method of application »

    Program Manager (Course Launch)

    Job Summary

    • The Program Manager is responsible for developing new courses from inception to launch. The individual will work online remotely but full-time.

    Job Responsibilities

    • Track course development against its scope, schedule and resources/budget
    • Work closely with facilitators to develop course scope and content within set timelines
    • Design curriculums, course outlines, workbooks and resource guides
    • Identify, onboard and follow-up on new facilitators
    • Oversee video production and editing
    • Upload course materials and Launch
    • Manage student community
    • Regularly report status to manager

    Job Requirements

    • Bachelor's Degree in any related field
    • Experience training or preparing training curriculum, workbooks would be an added advantage
    • Excellent written and oral communication skills
    • Great attention to detail
    • Organizational skills
    • Ability to multitask and work under pressure
    • Ability to work without supervision
    • Skilled in the use of CANVA for graphic design
    • WORDPRESS website management

    go to method of application »

    Customer Support Executive

    HR Aid is recruiting on behalf of Intelligent Innovations, a technology and digital services provider located in Lekki, Lagos. 

    Job Summary

    The Customer Support Executive will be responsibile for supporting users and addressing their enquiries and issues on the company's existing consumer platforms.

    Job Responsibilities

    • Troubleshoot simple and straightforward issues for platform customers and escalate complex issues
    • Interact with customers to resolve tech related issues or answer questions
    • Follow up with the tech team or respective department to ensure issues are resolved
    • Follow up with customers to obtain regular feedback
    • Log all customer complaints or enquiries and regularly draft FAQs
    • Prepare periodic reports on customer support activities

    Requirements

    • NYSC or Pre-NYSC with Bachelor’s degree
    • Some tech background is not neccessary but may be an added advantage
    • Excellent written and oral communication skills
    • Great attention to detail
    • Hardworking and self-driven
    • Ability to multitask and work under pressure

    Pay - N40,000/per month

    Method of Application

    Applicants should send their CV to: talent@hraidconsults.com

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