Jobs at Elizabeth Maddeux

Job Summary

• The Laundry Attendant is responsible for ensuring that all hotel linens, towels, and guest clothing are cleaned, pressed, and presented to the highest standards.
• This role involves handling washing, drying, folding, and ironing while maintaining cleanliness and operational efficiency in the laundry department. 
• The ideal candidate must be detail-oriented, organized, and capable of working efficiently in a fast-paced environment.

Key Responsibilities

• Sort, wash, dry, fold, and iron hotel linens, towels, and uniforms according to established guidelines.
• Handle guest laundry requests, including washing, drying, pressing, and folding personal clothing.
• Operate laundry machinery, including washers, dryers, and ironing equipment, safely and efficiently.
• Inspect linens and towels for stains, damage, or wear and report any issues to the housekeeping supervisor.
• Maintain inventory of laundry supplies and request restocking as needed.
• Ensure laundry rooms and workstations remain clean, organized, and free from hazards.
• Follow proper sanitation and hygiene procedures to prevent cross-contamination.
• Adhere to fabric care instructions to prevent damage to linens and guest garments.
• Monitor machine operations and report maintenance needs or malfunctions.
• Separate delicate fabrics and specialty items that require specific care.
• Assist in distributing clean linens and towels to housekeeping staff for guest room preparation.
• Ensure proper folding and storage of clean laundry to maintain neatness and accessibility.
• Keep records of guest laundry services and ensure accurate billing when applicable.
• Follow all safety and hotel regulations regarding the handling of chemicals and cleaning agents.
• Assist in training new laundry staff on procedures and best practices.

Requirements

• Minimum of SSCE / OND in any field.
• Previous experience in laundry operations within a hotel or hospitality setting is an advantage.
• Basic knowledge of different fabrics and garment care instructions.
• Ability to operate laundry equipment safely and efficiently.
• Strong attention to detail and time management skills.
• Physical stamina to stand for long periods and handle repetitive tasks.
• Good communication and teamwork skills.
• Ability to work flexible shifts, including weekends and holidays.
• High level of integrity, reliability, and professionalism.

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Job Summary

• The Sales and Marketing Manager is responsible for driving revenue growth, developing marketing strategies, and establishing strong customer relationships within the hospitality industry. 
• The role involves creating and executing sales initiatives, enhancing brand awareness, and maximising business opportunities to ensure consistent occupancy and customer engagement.

Key Responsibilities

• Develop and implement comprehensive sales and marketing strategies to attract guests and corporate clients.
• Identify and target potential customers, including corporate organizations, travel agencies, and event planners.
• Manage and oversee digital marketing efforts, including social media, email campaigns, and website content.
• Establish and maintain strong relationships with key industry stakeholders, partners, and clients.
• Monitor market trends, competitor activities, and customer preferences to adjust strategies accordingly.
• Collaborate with the reservations and front office teams to optimize room sales and revenue generation.
• Plan and execute promotional campaigns, discounts, and special offers to increase bookings and event participation.
• Represent the company at industry events, trade shows, and networking functions to expand its brand presence.
• Develop sales presentations, proposals, and reports for management review.
• Analyze sales data and generate reports to track performance, identify trends, and make data-driven decisions.
• Work closely with the food and beverage department to drive restaurant and banquet sales.
• Optimize online reputation management by responding to customer reviews and feedback.
• Train and mentor the sales and marketing team to ensure effective execution of marketing strategies.
• Develop partnerships with online travel agencies (OTAs) and travel booking platforms to enhance hotel visibility.
• Ensure consistent branding and messaging across all marketing channels.
• Manage the marketing budget and allocate resources efficiently for maximum return on investment.

Requirements

• Bachelor’s Degree in Marketing, Business Administration, Hospitality Management, or a related field.
• 4 - 6 years of experience in sales and marketing, preferably in the hospitality industry.
• Strong knowledge of hospitality sales, revenue management, and customer relationship management.
• Proficiency in digital marketing tools, social media platforms, and CRM software.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical skills to interpret market data and sales performance metrics.
• Ability to work under pressure, meet targets, and adapt to market changes.
• High level of professionalism, creativity, and strategic thinking.

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Role Overview

• The General Manager is responsible for overseeing the overall operations and profitability of the hospitality business. This role involves strategic planning, staff management, guest satisfaction, financial performance, and ensuring compliance with industry regulations. 
• The General Manager plays a critical role in driving business growth, maintaining high service standards, and optimizing operational efficiency.

Key Responsibilities

• Develop and execute business strategies to achieve profitability and growth objectives.
• Oversee daily operations across all departments, including front office, housekeeping, food and beverage, sales, and administration.
• Establish and maintain high-quality service standards to enhance guest satisfaction and retention.
• Monitor financial performance, manage budgets, and control operational costs to maximize revenue.
• Implement marketing and sales strategies to drive bookings, increase occupancy, and boost brand presence.
• Ensure compliance with hospitality industry regulations, health and safety standards, and labor laws.
• Lead, mentor, and manage department heads and staff to create a motivated and high-performing team.
• Develop and oversee training programs to enhance staff skills and service delivery.
• Maintain strong relationships with vendors, suppliers, and key stakeholders to ensure smooth operations.
• Oversee guest relations, handle escalated complaints, and implement feedback-driven improvements.
• Conduct market analysis and competitor benchmarking to refine business strategies.
• Manage corporate partnerships and build relationships with key clients to enhance business opportunities.
• Ensure proper inventory management and procurement practices to minimize waste and cost inefficiencies.
• Implement and monitor security and risk management protocols to safeguard guests, employees, and property.
• Drive innovation in hospitality services, incorporating trends and customer preferences to remain competitive.
• Report business performance, challenges, and opportunities to the Board of Directors/Ownership.
• Oversee the implementation of technology solutions to improve operational efficiency and guest experience.
• Foster a positive workplace culture that aligns with company values and promotes employee engagement.
• Develop and implement sustainability initiatives to reduce environmental impact and enhance corporate responsibility.
• Establish crisis management and emergency response plans to ensure business continuity in unexpected situations.
• Monitor and analyze guest feedback, online reviews, and customer satisfaction surveys to identify areas for improvement.
• Optimize revenue streams by diversifying service offerings, such as event hosting, corporate partnerships, and tourism packages.
• Develop and enforce standard operating procedures (SOPs) for operational consistency and excellence.
• Oversee workforce planning and recruitment strategies to attract and retain top talent.
• Collaborate with local government authorities, tourism boards, and industry associations to enhance the hotel's reputation.
• Able to serve as the company's representative at social gatherings, industry events, business functions, hotel summits, expos, and similar engagements.
• Ensure the property is maintained at high standards, overseeing facility management, renovations, and upgrades.
• Negotiate and manage contracts with third-party service providers, including maintenance, security, and IT services.
• Lead data-driven decision-making by utilizing key performance indicators (KPIs) and financial analysis to drive efficiency.
• Ensure strict adherence to food safety and hygiene regulations in all dining and kitchen operations.
• Develop loyalty programs and customer retention strategies to enhance repeat business and build brand loyalty.
• Establish an efficient feedback loop between guests and employees to create a customer-centric environment.
• Organize and oversee staff performance evaluations, ensuring alignment with business goals and objectives.
• Develop contingency plans for economic fluctuations, seasonal demand shifts, and other external challenges affecting business performance.

Requirements

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field. MBA is required.
• Minimum of 7-10 years of experience in hospitality management, with at least 3 years in a senior leadership role.
• Strong knowledge of hotel operations, revenue management, and customer service best practices.
• Strong Stakeholder Management, Negotiation, and Networking skills are required
• Proven experience in financial management, budgeting, and cost control.
• Exceptional leadership, communication, and organizational skills.
• Ability to develop and execute business strategies that drive growth and operational excellence.
• Proficiency in hospitality management software, property management systems, and Microsoft Office Suite.
• Strong problem-solving skills and ability to make data-driven decisions under pressure.
• In-depth understanding of Nigerian labor laws, health and safety regulations, and compliance requirements.
• High level of professionalism, integrity, and attention to detail.

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Job Description

• We are seeking a friendly, attentive, and customer-focused Waiter / Waitress to join our team. 
• The ideal candidate will provide excellent service to guests, take food and drink orders, ensure prompt and accurate delivery, and create a welcoming dining experience. 
• This role requires strong communication skills, a positive attitude, and the ability to work efficiently in a fast-paced restaurant environment.

Responsibilities

• Greet guests warmly as they arrive, escort them to their tables, and present menus while creating a friendly and inviting atmosphere.
• Provide detailed explanations of menu items, daily specials, and beverage options, making recommendations based on customer preferences.
• Take accurate food and beverage orders, ensuring all special requests, dietary restrictions, and modifications are properly communicated to the kitchen.
• Enter orders into the point-of-sale (POS) system efficiently and accurately to ensure timely food preparation.
• Serve food and beverages promptly, checking for accuracy and presentation before delivering orders to customers.
• Ensure guests have everything they need throughout their meal, such as refilling drinks, replacing utensils, and providing additional condiments.
• Monitor tables and anticipate guests’ needs, responding promptly to requests for extra napkins, side dishes, or additional menu items.
• Check back with guests periodically to ensure they are satisfied with their meals and address any issues or concerns immediately.
• Handle guest complaints professionally, resolving minor issues promptly and escalating concerns to management when necessary.
• Clear and reset tables quickly and efficiently to prepare for the next guests, ensuring a clean and organized dining area.
• Assist with processing payments, handling cash, and operating credit card machines accurately, providing correct change and receipts.
• Follow proper opening and closing procedures, including setting up tables, folding napkins, stocking service stations, and cleaning dining areas.
• Assist in polishing glassware, organizing cutlery, and replenishing service stations to maintain a well-stocked work area.
• Coordinate with kitchen staff to ensure smooth communication between front-of-house and back-of-house teams, ensuring orders are prepared correctly and in a timely manner.
• Promote special offers, seasonal menu items, and loyalty programs to enhance guest experience and drive sales.
• Adhere to food safety and hygiene regulations, ensuring proper handling of food and beverages at all times.
• Work collaboratively with fellow waitstaff, bartenders, and kitchen staff to maintain a positive and productive team environment.
• Stay informed about menu changes, ingredient sourcing, and cooking methods to provide knowledgeable responses to customer inquiries.
• Assist with setting up and serving at private events, banquets, or catering functions as needed.
• Follow company policies and procedures regarding uniform standards, attendance, and customer service protocols.

Requirements

• Minimum of SSCE or OND / NCE certificates.
• 1 year previous experience as a Waiter/Waitress, Server, or in a similar hospitality role (preferred but not required).
• Strong customer service and ability to communicate fluently in english.
• Ability to work in a fast-paced environment while maintaining professionalism and efficiency.
• Basic math skills for processing payments and handling cash transactions.
• A friendly and outgoing personality with the ability to engage with guests and build positive relationships.
• Knowledge of food safety and sanitation guidelines.
• Team player with a proactive and reliable work ethic.

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Job Summary

• We are seeking a skilled and proactive IT Support / Systems Administrator to manage and maintain our IT infrastructure.
• The ideal candidate will be responsible for ensuring the smooth operation of hardware, software, networks, and security systems, as well as providing technical support to end users. 
• This role requires strong problem-solving skills, technical expertise, and the ability to manage multiple IT-related tasks efficiently.

Responsibilities

• Provide technical support to employees by diagnosing and troubleshooting hardware, software, and network issues, both remotely and on-site.
• Install, configure, and maintain desktops, laptops, printers, and other IT hardware, ensuring they function optimally.
• Manage and maintain servers, including setup, monitoring, troubleshooting, and performance optimization.
• Monitor and maintain network infrastructure, company softwares, including routers, switches, firewalls, and wireless access points, ensuring stable and secure connectivity.
• Perform routine system updates, patches, and security enhancements to keep IT infrastructure up to date and protected against vulnerabilities.
• Administer and support business applications, email systems, cloud services, and enterprise software, resolving technical issues as needed.
• Maintain user accounts and permissions in Active Directory, Office 365, and other authentication systems to ensure secure access management.
• Implement and oversee backup and disaster recovery procedures to safeguard critical data and minimize downtime in case of system failures.
• Develop and enforce IT security policies, ensuring compliance with best practices and company standards to protect against cyber threats.
• Monitor system performance and proactively identify and resolve potential issues before they impact business operations.
• Maintain an inventory of IT assets, tracking hardware and software licenses to ensure compliance and efficient resource allocation.
• Provide end-user training and documentation on IT policies, security best practices, and software usage to enhance productivity and security awareness.
• Assist in the planning and execution of IT projects, such as network upgrades, system migrations, and software implementations.
• Collaborate with vendors and third-party service providers to troubleshoot technical issues and ensure timely resolution of hardware or software failures.
• Conduct regular system audits and generate reports on IT performance, security risks, and infrastructure improvements.
• Set up and configure VoIP phone systems and troubleshoot any connectivity or functionality issues.
• Support remote work setups, including VPN configurations, remote desktop access, and cloud-based collaboration tools.
• Research and recommend new technologies and IT solutions that align with the company’s business needs and enhance operational efficiency.
• Ensure compliance with industry regulations and data protection laws, implementing necessary security controls and monitoring mechanisms.
• Assist with IT budgeting, evaluating costs for hardware and software upgrades, and ensuring cost-effective IT procurement.
• Provide after-hours support when necessary to resolve critical system issues or perform maintenance tasks with minimal disruption to business operations.

Requirements

• Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred) or relevant IT certifications.
• 3-4 years proven experience as an IT Support Specialist, Systems Administrator, or similar role.
• Strong knowledge of Windows and Linux operating systems, networking protocols, and cloud technologies.
• Experience with Active Directory, Office 365 and other enterprise IT tools.
• Familiarity with cybersecurity best practices, firewalls, and antivirus solutions.
• Excellent troubleshooting, problem-solving, and analytical skills.
• Strong communication and interpersonal skills to provide effective technical support and training to employees.
• Ability to manage multiple tasks and work under pressure in a fast-paced environment.

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Job Summary

• We are seeking a dedicated and hardworking Kitchen Assistant to support our chefs and kitchen staff in maintaining a clean, efficient, and well-organized kitchen.
• The ideal candidate will assist with food preparation, ensure hygiene and safety standards are met, and contribute to the smooth operation of the kitchen. This role requires attention to detail, teamwork, and the ability to work in a fast-paced environment.

Responsibilities

• Assist in basic food preparation tasks, such as peeling, chopping, slicing, and portioning ingredients according to kitchen requirements.
• Wash, clean, and prepare raw ingredients, including vegetables, meats, and seafood, ensuring they are ready for cooking.
• Ensure that kitchen workstations, counters, and food preparation areas are kept clean, sanitized, and organized at all times.
• Maintain cleanliness of kitchen equipment, including ovens, grills, fryers, blenders, and mixers, following proper cleaning procedures.
• Wash and store kitchen utensils, pots, pans, and dishes, ensuring they are readily available for chefs and kitchen staff.
• Assist in receiving, unpacking, and storing food deliveries, ensuring proper stock rotation to minimize waste and maintain freshness.
• Monitor kitchen inventory levels, report shortages of ingredients or supplies, and help with restocking items as needed.
• Dispose of kitchen waste and recyclables properly, ensuring trash bins are emptied regularly to maintain a hygienic environment.
• Assist in plating and garnishing dishes according to chef instructions to ensure consistent food presentation.
• Follow food safety guidelines and hygiene regulations, including proper handling of raw and cooked foods to prevent contamination.
• Work closely with chefs and kitchen staff to support the timely preparation and delivery of meals during peak service hours.
• Prepare simple food items, such as salads, sandwiches, and side dishes, under the supervision of the chef.
• Assist with setting up and dismantling kitchen stations at the beginning and end of shifts.
• Handle and store kitchen tools and equipment properly, ensuring they are in good working condition.
• Ensure all kitchen floors are kept clean and dry, reducing the risk of slips and falls.
• Assist in checking food quality and expiry dates to ensure all ingredients meet health and safety standards.
• Follow all health and safety procedures, including wearing protective gear such as gloves and aprons while handling food.
• Support in preparing bulk food orders for special events, catering services, or large reservations.
• Work efficiently to help maintain a steady workflow in the kitchen, ensuring orders are prepared in a timely manner.
• Maintain a professional and positive attitude, working collaboratively with kitchen staff and other team members.
• Assist with special cleaning tasks, such as deep-cleaning refrigerators, ovens, and storage areas as required.
• Adapt to last-minute changes, urgent tasks, or additional responsibilities assigned by the head chef or kitchen supervisor.

Requirements

• Minimum of SSCE certificate
• 1 year experience as a Kitchen Assistant or in a similar role (preferred but not required).
• Basic knowledge of food preparation and kitchen safety standards.
• Ability to work in a fast-paced environment while maintaining efficiency and attention to detail.
• Strong teamwork and communication skills to collaborate effectively with kitchen staff.
• Willingness to follow instructions and take on a variety of kitchen tasks.
• Food hygiene and safety certification (preferred but training will be provided).

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Summary

• We are looking for a dedicated and enthusiastic Gym Instructor to join our fitness team. 
• The ideal candidate will have a strong background in fitness training, excellent communication skills, and the ability to motivate and guide clients in their fitness journey. 
• The role requires an energetic and customer focused individual who can create a welcoming and supportive gym environment.

Key Responsibilities

• Assist gym members on how to use gym equipment safely and effectively, ensuring proper form and technique to prevent injuries.
• Develop personalized workout plans by assessing clients’ fitness levels and goals to create customized exercise programs tailored to their individual needs.
• Lead group fitness classes by conducting engaging and effective group classes such as strength training, HIIT, yoga, or cardio sessions, depending on your expertise.
• Monitor client progress, track members’ fitness improvements, adjust workout plans as necessary, and provide motivation and encouragement to help them stay on track.
• Educate on fitness and nutrition, offer guidance on exercise techniques, healthy lifestyle choices, and basic nutrition to support overall well-being.
• Ensure a safe workout environment, regularly inspect gym equipment for maintenance issues, ensure cleanliness, and enforce safety rules to create a secure and comfortable atmosphere.
• Provide first aid and emergency support, be prepared to handle emergencies and administer first aid when necessary, ensuring the safety of all members.
• Engage and build relationships, foster a positive and inclusive gym community by interacting with members, answering their questions, and providing support when needed.
• Promote gym services, encourage participation in personal training sessions, fitness programs, and gym memberships to enhance client engagement and business growth.
• Stay updated with industry trends, keep up with the latest fitness research, workout techniques, and certifications to continuously improve your expertise and service offerings.

Requirements

• Degree in Human Kinetics or Physical Health Education
• Certification in Personal Training, Fitness Coaching, or a related field (ACE, NASM, ISSA, or equivalent).
• 2 - 3 years previous experience as a Gym Instructor or Personal Trainer is preferred.
• Strong understanding of exercise physiology, fitness assessments, and injury prevention techniques.
• Excellent communication, interpersonal, and motivational skills.
• Ability to work flexible hours, including evenings and weekends.
• CPR and First Aid certification (preferred).

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Job Summary

• We are seeking a talented and creative Pastry Chef to join our culinary team. 
• The ideal candidate will be responsible for preparing a wide variety of pastries, desserts, and baked goods while maintaining the highest standards of quality, presentation, and taste. 
• This role requires expertise in pastry techniques, creativity in developing new recipes, and the ability to work efficiently in a fast-paced kitchen environment.

Responsibilities

• Prepare, bake, and decorate a variety of pastries, desserts, cakes, cookies, breads, and other baked goods according to established recipes and quality standards.
• Develop new and innovative pastry recipes, incorporating seasonal ingredients and customer preferences to enhance the menu.
• Ensure consistency in taste, texture, and presentation of all pastry items, following proper baking techniques and recipes.
• Monitor ingredient quality and freshness, ensuring proper handling, storage, and rotation of inventory to minimize waste.
• Measure and mix ingredients accurately, using scales, measuring cups, and other baking tools to maintain recipe integrity.
• Operate and maintain pastry equipment, such as mixers, ovens, dough sheeters, and proofing cabinets, ensuring they function properly.
• Plan daily pastry production schedules, coordinating with the kitchen team to meet demand for restaurant service, events, and catering orders.
• Prepare special occasion cakes, custom desserts, and plated desserts for events such as weddings, birthdays, and corporate gatherings.
• Monitor baking and cooling times to prevent overcooking or undercooking, ensuring all items meet texture and flavor expectations.
• Decorate cakes and pastries using various techniques, such as piping, glazing, chocolate work, and sugar art, to enhance visual appeal.
• Maintain a clean and organized pastry station, ensuring all tools, utensils, and work surfaces are properly sanitized and stored.
• Ensure compliance with food safety regulations, health codes, and hygiene standards, maintaining a safe and sanitary work environment.
• Keep track of inventory levels for pastry ingredients, placing orders for flour, sugar, butter, chocolate, and other essential items as needed.
• Experiment with new flavor combinations, modern pastry trends, and artistic presentation styles to keep the menu fresh and exciting.
• Work closely with suppliers to source high-quality ingredients, including specialty chocolates, premium dairy products, and organic flours.
• Manage portion control and plating techniques for desserts served in the restaurant to maintain consistency in presentation and cost control.
• Assist in pricing pastry items, considering ingredient costs, labor, and market trends to ensure profitability.
• Participate in menu planning discussions, contributing ideas for seasonal pastry specials and holiday-themed desserts.
• Assist with large-scale baking for buffets, high tea services, and catering events, ensuring efficient production and high-quality results.
• Conduct regular taste tests and quality control checks to maintain excellence in pastry offerings.
• Stay updated on global pastry trends, attending workshops, pastry competitions, and industry events to refine skills and bring innovation to the menu.
• Handle customer inquiries and special requests professionally, providing personalized recommendations for pastries and custom desserts.
• Ensure all pastry displays are well-stocked, visually appealing, and regularly refreshed throughout the day.
• Train kitchen assistants and junior pastry chefs.

Requirements

• Culinary degree or certification in pastry arts preferred
• 3 years proven experience as a Pastry Chef, Baker, or in a similar pastry-focused role.
• Strong knowledge of pastry techniques, baking science, and ingredient functions.
• Creativity and attention to detail in dessert presentation and decoration.
• Ability to work in a fast-paced environment while maintaining consistency and high quality.
• Familiarity with commercial kitchen equipment, including ovens, mixers, and proofers.
• Understanding of food safety regulations and hygiene standards.
• Strong organizational and multitasking skills.
• Ability to work flexible hours, including early mornings, weekends, and holidays

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Job Summary

• We are seeking a skilled and charismatic Bartender to join our team. 
• The ideal candidate will be responsible for preparing and serving drinks, engaging with customers, maintaining a clean and organized bar area, and ensuring a lively and enjoyable atmosphere. 
• This role requires excellent mixology skills, strong customer service abilities, and the ability to work efficiently in a fast-paced environment.

Responsibilities

• Prepare and serve a wide variety of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and specialty drinks, according to standard recipes and customer preferences.
• Greet customers warmly, take drink and food orders, and provide recommendations based on their preferences or current promotions.
• Check identification to ensure customers meet legal drinking age requirements and refuse service to intoxicated or underage individuals in a professional manner.
• Set up and stock the bar with necessary ingredients, garnishes, glassware, and supplies before each shift to ensure smooth service.
• Maintain a clean and organized bar area, wiping down counters, cleaning glassware, and disposing of empty bottles and trash regularly.
• Accurately process payments, operate the cash register or point-of-sale (POS) system, and provide correct change or receipts.
• Keep track of inventory levels for liquor, beer, wine, mixers, and other bar supplies, reporting shortages and assisting in reordering stock as needed.
• Follow responsible alcohol service guidelines by monitoring customer behavior and ensuring that guests drink responsibly.
• Engage with patrons to create a welcoming and fun atmosphere, building rapport and fostering repeat business.
• Mix and garnish drinks with precision, ensuring consistency in presentation, flavor, and portion sizes.
• Serve drinks quickly and efficiently during busy hours while maintaining accuracy and professionalism.
• Take and serve food orders when applicable, working closely with kitchen staff to ensure timely delivery.
• Prepare and serve non-alcoholic beverages, including mocktails, sodas, and specialty coffee or tea drinks.
• Handle customer complaints or special requests professionally, ensuring guest satisfaction and escalating issues when necessary.
• Follow proper opening and closing procedures, including setting up the bar before service and performing closing duties such as restocking, cleaning, and cashing out.
• Maintain knowledge of current drink trends, new cocktail recipes, and seasonal beverage offerings to enhance the drink menu.
• Adhere to all health, safety, and sanitation regulations, ensuring compliance with local laws and company policies.
• Assist in bar promotions, themed events, and happy hour specials to attract customers and increase sales.
• Work as part of a team with other bartenders, servers, and kitchen staff to ensure seamless service.
• Stay updated on new liquor brands, craft beers, and wine varieties to enhance customer recommendations and sales.
• Participate in regular staff meetings, training sessions, and team-building activities to improve service quality and product knowledge.

Requirements

• Minimum of SSCE or NCE/OND certificate
• 2 years experience as a Bartender or in a similar hospitality role preferred.
• Strong knowledge of cocktail preparation, mixology techniques, and drink-pairing principles.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment while maintaining accuracy and efficiency.
• Familiarity with point-of-sale (POS) systems and cash handling procedures.
• Must be of legal age to serve alcohol as per local regulations.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Strong multitasking skills and ability to handle high-volume service periods.

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Job Description

• We are looking for a highly motivated and experienced Restaurant Manager to oversee daily operations, ensure excellent customer service, and drive the overall success of our restaurant. 
• The ideal candidate will be responsible for managing staff, maintaining quality standards, optimizing efficiency, and ensuring a positive dining experience for guests. 
• This role requires strong leadership, business acumen, and a passion for the hospitality industry.

Responsibilities

• Oversee the overall operations of the restaurant, ensuring smooth and efficient service during all shifts.
• Hire, train, and supervise restaurant staff, including servers, bartenders, kitchen staff, and hosts, to ensure high performance and excellent customer service.
• Create employee work schedules, ensuring appropriate staffing levels during peak and off-peak hours to optimize efficiency and labor costs.
• Monitor employee performance, provide ongoing training, and conduct performance evaluations to enhance staff development and morale.
• Develop and enforce service and quality standards, ensuring that all food and beverages meet restaurant expectations and customer satisfaction.
• Manage daily financial transactions, including cash handling, credit card payments, and balancing the cash register at the end of shifts.
• Analyze financial reports, monitor expenses, and implement cost-control measures to maximize profitability and reduce waste.
• Work with chefs and kitchen staff to update menus, introduce seasonal dishes, and maintain food cost efficiency.
• Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards to maintain a safe and clean restaurant environment.
• Conduct regular inspections of dining areas, kitchen, and bar to ensure cleanliness, proper equipment functioning, and adherence to operational standards.
• Handle customer complaints and special requests professionally, resolving issues quickly to maintain a high level of guest satisfaction.
• Develop and implement marketing and promotional strategies to attract new customers, increase sales, and enhance brand visibility.
• Build relationships with vendors and suppliers to ensure timely delivery of quality ingredients and restaurant supplies.
• Monitor inventory levels, track food and beverage stock, and place orders to prevent shortages or overstocking.
• Oversee restaurant reservations, private dining events, and catering services to ensure seamless coordination and execution.
• Lead team meetings, provide clear communication on restaurant goals, and motivate staff to meet performance targets.
• Foster a positive and inclusive work environment, encouraging teamwork and collaboration among staff.
• Implement and manage restaurant loyalty programs, discounts, and special promotions to drive customer retention.
• Conduct regular menu tastings with chefs and bar staff to ensure food and beverage quality remains consistent.
• Identify opportunities for operational improvements, implementing innovative solutions to enhance customer experience and efficiency.
• Collaborate with senior management or owners to set business goals, forecast revenue, and develop long-term growth strategies.
• Handle emergency situations such as equipment malfunctions, staff shortages, or customer disputes with professionalism and quick decision-making.
• Support front-of-house and back-of-house staff during busy hours to ensure smooth service and teamwork.

Requirements

• Bachelor Degree in Hospitality management, Business administration or related field
• 3 years experience as a Restaurant Manager, Assistant Manager, or in a similar hospitality leadership role.
• Strong knowledge of restaurant operations, including food service, kitchen management, and front-of-house operations.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask and make quick, effective decisions in a fast-paced environment.
• Experience in budgeting, financial management, and cost control strategies.
• Strong customer service skills with a focus on guest satisfaction and relationship building.
• Knowledge of health and safety regulations, food handling practices, and labor laws.

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Job Description

• We are seeking a highly motivated and experienced Spa Manager to oversee the daily operations of our spa. 
• The ideal candidate will be responsible for ensuring exceptional customer service, managing staff, maintaining high standards of cleanliness and organization, and driving business growth. 
• This role requires strong leadership, business acumen, and a passion for wellness and relaxation services.

Responsibilities

• Oversee the overall operations of the spa, ensuring a smooth and efficient workflow in all departments, including reception, therapy, and maintenance.
• Recruit, train, supervise, and evaluate spa staff, including therapists, receptionists, and housekeeping personnel, to ensure they meet service standards and business expectations.
• Develop and implement staff schedules, ensuring adequate coverage during peak hours while managing labor costs effectively.
• Monitor customer service quality by observing staff interactions, addressing guest concerns, and ensuring a welcoming and relaxing atmosphere for all visitors.
• Create and maintain high standards for spa cleanliness, hygiene, and safety in accordance with health and safety regulations and industry best practices.
• Develop and implement spa policies and procedures to enhance operational efficiency and improve customer satisfaction.
• Oversee the inventory and procurement of spa products, ensuring adequate stock levels while minimizing waste and controlling costs.
• Work closely with marketing teams to develop promotional campaigns, seasonal offers, and loyalty programs to attract and retain customers.
• Establish partnerships with luxury brands, wellness providers, and local businesses to enhance the spa’s offerings and reputation.
• Monitor and analyze financial performance, including revenue, expenses, and profit margins, to ensure business sustainability and growth.
• Implement pricing strategies and service packages that align with market trends and customer preferences while maximizing profitability.
• Handle client inquiries, complaints, and special requests professionally and promptly, ensuring customer satisfaction and retention.
• Organize and oversee special spa events, wellness programs, and corporate partnerships to generate additional revenue streams.
• Stay updated on industry trends, new spa technologies, and emerging wellness treatments to continuously improve the spa’s services.
• Ensure all spa equipment and facilities are well-maintained, coordinating with maintenance staff and external vendors for repairs and upgrades as needed.
• Train staff on new treatments, customer service techniques, and operational procedures to enhance service quality and team performance.
• Maintain compliance with all licensing requirements, health regulations, and workplace safety standards.
• Foster a positive and collaborative work environment that motivates employees and encourages professional growth.
• Track customer preferences, feedback, and reviews to refine spa services and create personalized experiences for repeat clients.
• Develop and manage membership programs, VIP services, and exclusive client benefits to enhance guest loyalty.

Requirements

• Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.
• 3 - 5 years of experience in spa management or a similar hospitality leadership role.
• Strong knowledge of spa treatments, wellness trends, and skincare products.
• Excellent leadership, organizational, and problem-solving skills.
• Strong customer service orientation with the ability to handle guest concerns professionally.
• Experience in budgeting, financial management, and revenue optimization.

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Job Summary

• We are looking for a Creative Design Intern with a passion for visual storytelling and digital creativity. In this role, you will gain hands-on experience in graphic design, branding, and content creation, contributing to marketing campaigns and brand development.
• This is an excellent opportunity to build your portfolio, learn from industry professionals, and refine your design skills in a fast-paced environment.

Responsibilities

• Designing marketing materials, including social media graphics, flyers, brochures banners, and presentations
• Create visually compelling content for digital and print media that aligns with brand guidelines.
• Support the development of branding elements, including logos, typography, and visual identity assets.
• Collaborate with the marketing and content teams to create engaging visual campaigns.
• Conduct research on design trends and competitors to improve brand aesthetics.
• Maintain organized files and document design processes for easy access and future reference.
• Adapt designs based on feedback from team members and stakeholders.
• Edit and enhance images, videos, and other multimedia content for various campaigns.
• Support the creation of advertisements, digital banners, infographics, and promotional materials.
• Ensure design consistency across all company communication channels.

Requirements

• B.Sc, HND or NCE in Graphic Design, Visual Arts, Multimedia, or a related field.
• Strong creativity, attention to detail, and a passion for design.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or other design tools (e.g., Canva, Figma).
• Basic understanding of design principles, typography, color theory, and layout composition.
• Ability to take creative direction and work collaboratively in a team environment.
• Strong time management skills with the ability to handle multiple projects simultaneously.
• Knowledge of video editing and motion graphics (After Effects, Premiere Pro) is a plus
• Must be ready to learn in a fast paced company.
• A portfolio showcasing previous design work is highly preferred.

Benefits:

• Hands-on experience with real-world design projects.
• Mentorship and professional development opportunities.
• Work from Home flexibility
• A creative and collaborative work environment.

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Job Summary

• The Room Attendant is responsible for ensuring a clean, sanitary, and welcoming environment for hotel guests.
• This role involves cleaning guest rooms, replenishing supplies, and maintaining the highest hospitality standards to enhance guest satisfaction. 
• The ideal candidate must be detail-oriented, efficient, and committed to providing excellent service.

Key Responsibilities

• Clean and sanitize guest rooms, bathrooms, and common areas according to hotel standards.
• Change bed linens, replace towels, and restock guest amenities.
• Vacuum carpets, mop floors, dust furniture, and remove trash.
• Inspect rooms for damages and report maintenance issues to the housekeeping supervisor.
• Ensure timely and efficient room turnovers for new guests and early check-ins.
• Respond to guest requests for additional linens, toiletries, or other needs.
• Follow health and safety regulations to maintain hygiene and cleanliness standards.
• Handle lost and found items properly and report them to the supervisor.
• Ensure proper use of cleaning supplies and housekeeping equipment.
• Maintain a friendly and professional attitude while interacting with guests.
• Assist in laundry duties when required.
• Follow energy-saving and sustainability initiatives to minimize waste.
• Adhere to hotel security policies and ensure guest privacy is maintained.

Requirements

• Minimum of SSCE/OND in any field.
• Previous housekeeping experience in a hotel or hospitality setting is an advantage.
• Strong attention to detail and time management skills.
• Ability to work efficiently in a fast-paced environment.
• Good communication and interpersonal skills.
• Physical stamina to stand for extended periods and handle repetitive tasks.
• High level of integrity, reliability, and professionalism.
• Availability to work flexible shifts, including weekends and holidays.

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Job Summary

• The Pharmacy Technician assists pharmacists in preparing and dispensing medications, managing inventory, and providing customer service. 
• This role ensures the accuracy, safety, and efficiency of pharmaceutical services, while maintaining compliance with all regulatory standards.

Responsibilities

• Assist pharmacists in preparing and dispensing prescriptions accurately and efficiently.
• Receive and verify written prescriptions or refill requests.
• Measure, count, and label medications using standard procedures.
• Maintain proper storage and security conditions for drugs.
• Organize and manage inventory, restock shelves, check for expired goods and place orders for low-stock items.
• Provide information and excellent service to patients and customers, referring complex questions to the pharmacist.
• Maintain clean, organized, and compliant workspaces according to health and safety guidelines.
• Assist with documentation and maintenance of patient data under pharmacist supervision into the pharmacy management system.
• Support the pharmacy team with administrative tasks, including filing, data entry, and report generation.
• Enter prescription and patient data into the pharmacy management system.
• Verify patient coverage, and resolve billing or rejection issues.

Requirements

• A minimum of a ND / HND/ B.Sc in Pharmacy or in any related field.
• Certification as a Pharmacy Technician (e.g., PTCB or equivalent) is preferred or required based on regional regulations.
• Female candidate is preferred for gender balance
• Proximity to Baruwa or environs is very important
• Previous experience in a pharmacy or healthcare environment is an advantage.
• Basic knowledge of pharmacy operations and medical terminology.
• Proficiency in using pharmacy software and point-of-sale systems.
• Knowledge of basic shelf labeling and inventory management.
• Proximity to the location.

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Role Overview

• The Front Desk Officer serves as the initial point of contact for customers, visitors, and staff, ensuring a welcoming and professional environment.
• This role encompasses a variety of administrative and clerical tasks aimed at supporting the organization's daily operations.

Key Responsibilities

• Answer customer inquiries regarding product availability, pricing, promotions, and store policies while providing accurate and helpful information.
• Greet and assist customers promptly and courteously upon entering the store, ensuring they have a positive first impression.
• Direct customers to the appropriate sales representatives or store sections based on their needs and preferences.
• Address customer complaints professionally, resolving minor issues on the spot and escalating more complex concerns to the Store Manager.
• Maintain a clean, organized, and visually appealing front desk and reception area to reflect the store’s brand image.
• Operate the store’s telephone system, answering and directing calls efficiently while managing customer inquiries.
• Maintain a customer database, record inquiries for follow-ups, and support loyalty program registrations.
• Assist in scheduling appointments for personal shopping experiences, product demonstrations, fittings, or special retail events.
• Provide support in processing transactions, issuing receipts, and handling returns or exchanges in line with store policies.
• Assist customers with payment processing, including handling cash, card transactions, and digital payments through the POS system.
• Promote and inform customers about ongoing discounts, membership benefits, or loyalty programs to encourage repeat business.
• Monitor and restock promotional materials, brochures, and flyers at the front desk to ensure customers have access to relevant information.
• Conduct periodic inventory checks for front-end products, ensuring stock levels are maintained and reporting any shortages.
• Assist in tagging and organizing products for promotional displays and front-end stock rotations.
• Ensure all visitors, vendors, and external service providers sign in upon arrival and follow store protocols.
• Monitor store entry points to prevent unauthorized access or potential security threats.
• Report suspicious activities, shoplifting incidents, or any security concerns to the store’s loss prevention team or management.
• Comply with company policies and assist in implementing safety and loss prevention measures to minimize risks.
• Provide administrative support to the Store Manager and sales team, including preparing daily sales reports, filing documents, and updating customer records.
• Collaborate with the marketing team to execute store promotions and assist in setting up seasonal campaigns.
• Coordinate courier and logistics services for customers opting for home delivery or in-store pickup options.
• Monitor store ambiance, including music levels, scent, and cleanliness, to enhance the shopping experience.
• Stay updated on new product arrivals, store policies, and promotional events to provide customers with the latest information.

Qualifications

• Minimum of B.Sc, HND, or a Bachelor's degree in Business Administration, Retail Management, Hospitality, or a related field.
• 1-2 years of experience in, front desk operations, customer service, executive management or a similar retail role.
• Strong verbal and written communication skills with a professional and courteous demeanor.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with retail management software or POS systems.
• Ability to handle cash transactions, process payments, and manage refunds or exchanges with accuracy.
• Strong organizational and multitasking skills to handle multiple customer inquiries simultaneously.
• Excellent problem-solving abilities with a customer-first mindset and the ability to resolve complaints professionally.
• Knowledge of retail operations, store policies, and product offerings.
• Ability to work independently while also collaborating effectively with the sales team and management.
• Strong attention to detail in handling customer records, transactions, and administrative tasks.
• Customer-oriented with a friendly, welcoming, and professional approach.
• Ability to work under pressure, remain calm during peak hours, and maintain a positive attitude.
• Willingness to work flexible shifts, including weekends, holidays, and evenings as required.
• Familiarity with retail loss prevention policies and basic security measures is a plus.

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About the Role

• We are looking for a results-driven Growth Officer to lead business development, drive client engagement, and support company-wide growth initiatives. 
• In this role, you will be responsible for identifying and closing business opportunities, managing client relationships, and delivering high-impact product presentations and demos that convert prospects into long-term partners.
• This position requires a confident communicator, a strategic thinker, and a self-starter who thrives at the intersection of business development, marketing, and customer success.

Responsibilities

• Identify and pursue new business opportunities through prospecting, networking, and strategic outreach.
• Build and maintain a qualified pipeline of leads through lead generation and relationship building.
• Conduct discovery sessions with prospects to understand their needs and align them with company solutions.
• Deliver persuasive sales presentations and product demos to potential clients and stakeholders.
• Develop and negotiate proposals and close new business deals in alignment with company growth goals.
• Act as a key relationship manager for assigned clients, ensuring smooth onboarding and continuous engagement.
• Maintain regular communication with clients to build long-term trust and drive retention.
• Identify upselling and cross-selling opportunities within existing accounts.
• Collaborate with internal teams to ensure clients receive value and exceptional service.
• Support marketing efforts with insights and participation in campaigns, events, and brand-building activities.
• Represent the company at industry events, webinars, and networking opportunities to expand visibility and generate leads.
• Provide continuous feedback to product and marketing teams based on client interactions and industry insights.
• Maintain accurate records in CRM tools (e.g., HubSpot, Salesforce) for lead tracking, pipeline management, and performance analysis.
• Monitor and report on key growth metrics such as conversions, revenue growth, and client satisfaction.
• Stay updated on industry trends, competitor activities, and market developments to inform strategic decisions.

Requirements

• B.Sc or HND in Marketing, Business, Economics, or a related field.
• 3 - 5 years of experience in growth, performance marketing, digital strategy, or a similar role.
• Proven ability to grow a user base, increase engagement, and improve conversion rates.
• Strong analytical skills with experience using tools like Google Analytics, HubSpot, or Mixpanel.
• Proficiency in digital marketing platforms (Meta Ads, Google Ads, SEO, Email Automation).
• Excellent project management, communication, and collaboration skills.
• Comfortable with data analysis and experimentation methodologies.
• Experience in SaaS, fintech, or tech startup environments is a plus.

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About the Role

• We are seeking a detail-oriented and experienced System Maintenance Engineer to oversee the health, stability, and performance of our IT infrastructure. 
• In this role, you will be responsible for maintaining system uptime, conducting regular diagnostics, troubleshooting hardware and software issues, and ensuring optimal functionality across all systems. 
• You will play a vital role in supporting internal teams and contributing to the security and efficiency of our technology environment.

Responsibilities

• Perform routine preventive maintenance across all IT assets including servers, laptops, desktops, networking devices, and peripherals, ensuring minimal downtime and maximum productivity.
• Monitor system logs, performance dashboards, and alerting systems to detect anomalies or indicators of potential failure before they impact users.
• Install, configure, and upgrade operating systems (Windows/Linux) and enterprise software in compliance with IT policy and vendor requirements.
• Manage the physical and virtual server environments including backups, patch management, virtualization (VMware, Hyper-V), and resource allocation.
• Conduct daily, weekly, and monthly system health checks and generate detailed reports for IT leadership.
• Troubleshoot both hardware and software issues escalated from the help desk, ensuring timely resolution and user communication.
• Create and maintain a comprehensive asset inventory, including license keys, hardware specifications, serial numbers, and maintenance schedules.
• Configure routers, switches, firewalls, and wireless access points to maintain secure and scalable network access.
• Enforce security policies including endpoint protection, user access control, firewall rules, VPN access, and multi-factor authentication.
• Implement and routinely test data backup solutions and disaster recovery processes, ensuring business continuity and minimal data loss risk.
• Collaborate with procurement and vendor teams to evaluate and recommend new hardware/software tools or upgrades.
• Document all system changes, configurations, incidents, and resolutions following ITIL best practices.
• Provide technical onboarding for new employees, including workstation setup, software provisioning, access permissions, and training on IT policies.
• Assist in network planning, capacity analysis, and IT infrastructure scaling as the organization grows.
• Participate in periodic IT audits, risk assessments, and policy reviews, ensuring regulatory and compliance alignment.
• Stay current with trends in systems engineering, cybersecurity threats, and technology tools relevant to the organization’s stack.

Requirements

• B.Sc or HND in Computer Engineering, Information Technology, or related field.
• 3 - 5 years of experience in system maintenance or IT infrastructure support.
• Strong understanding of Windows/Linux server environments, networking, and virtualization.
• Familiarity with system monitoring tools, diagnostic utilities, and scripting languages.
• Knowledge of cybersecurity principles and disaster recovery planning.
• Proficiency in hardware troubleshooting and software configuration.
• Ability to manage multiple tasks, prioritize effectively, and respond to emergencies.
• Excellent analytical thinking, communication, and teamwork skills.
• Relevant certifications such as CompTIA, Microsoft (MCSA/MCSE), or Cisco (CCNA) are an added advantage.

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About the Role

• We are looking for a dedicated and technically proficient Technical Support / Customer Success Specialist to join our customer-facing team. 
• This role involves resolving technical issues, guiding users through onboarding, and ensuring customers derive maximum value from our product. 
• The ideal candidate is a proactive communicator who enjoys solving problems and building lasting customer relationships.

Responsibilities

• Serve as the primary point of contact for customers, offering front-line technical support across multiple communication channels including email, live chat, phone, and video calls.
• Troubleshoot a wide range of customer-reported issues, including product bugs, system errors, account configuration problems, and connectivity issues, ensuring clear documentation and efficient resolution.
• Guide users through onboarding processes, including setting up accounts, integrating third-party tools, customizing dashboards, and understanding key product features.
• Monitor customer health metrics and usage trends to proactively identify users at risk of churn or low adoption and implement targeted interventions.
• Work closely with the engineering and product teams to escalate and resolve critical bugs or feature limitations, ensuring timely updates to affected users.
• Regularly update internal knowledge base articles, how-to guides, video tutorials, and support documentation to reflect the latest product changes.
• Conduct quarterly business reviews or success check-ins with high-value customers, analyzing usage data and proposing ways to increase ROI.
• Design and deliver custom training sessions or webinars for customer teams, tailored to their specific goals or industry use cases.
• Collect, organize, and present user feedback to inform product improvements, beta testing initiatives, and roadmap prioritization.
• Implement and monitor SLAs (service level agreements) to ensure that response and resolution times meet or exceed standards.
• Use CRM tools and ticketing systems (such as Zendesk, HubSpot, Intercom, or Freshdesk) to track issues, communicate updates, and log customer interactions.
• Work with marketing and customer education teams to create onboarding content, retention campaigns, or client success stories.
• Advocate internally for customer needs and ensure that the voice of the customer is represented in strategic conversations.
• Contribute to the creation of community forums or self-service portals to reduce support volume while increasing user engagement.
• Stay updated on new product releases, industry developments, and emerging technologies that affect customer workflows.

Requirements

• B.Sc or HND in Computer Science, Information Technology, Engineering, or a related field.
• 2–3 years of experience in a technical support or customer success role (preferably in SaaS or tech).
• Excellent written and verbal communication skills.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to understand APIs, integrations, or basic scripting is an advantage.
• Customer-focused mindset with empathy and patience.
• Strong organizational and time management skills.
• Experience working in a fast-paced or startup environment

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Job Summary

• We are seeking a highly skilled and experienced FullStack Developer to join our fast-growing product engineering team. 
• The ideal candidate is a problem-solver at heart, passionate about technology, and adept at building scalable web applications from front to back. You will play a pivotal role in designing, developing, and maintaining cutting-edge software solutions, while collaborating with cross-functional teams to drive product excellence and innovation.
• This role demands a self-starter mindset, strong analytical capabilities, and the ability to deliver clean, maintainable codes across the stack in a fast-paced environment.

Key Responsibilities

• Build responsive, user-centric interfaces using modern JavaScript frameworks (e.g., React, Vue, or Angular)
• Collaborate with UI/UX designers to implement and improve front-end design aesthetics and usability
• Optimize application for speed, performance, and cross-browser compatibility
• Develop robust APIs and services using Node.js, Express, or equivalent server-side frameworks
• Work with relational and NoSQL databases (e.g., PostgreSQL, MongoDB, MySQL) for data modeling and management
• Ensure data integrity, security, and high availability of back-end services
• Deploy applications to cloud platforms (e.g., AWS, Azure, or GCP) and manage CI/CD pipelines
• Troubleshoot and resolve issues in a timely manner across environments
• Write unit, integration, and end-to-end tests to maintain code reliability
• Participate in sprint planning, code reviews, and agile ceremonies with Product Managers and fellow engineers
• Translate business needs into technical specifications and scalable architecture
• Continuously evaluate and introduce new technologies/tools to enhance development efficiency
• Lead or mentor junior developers and conduct peer reviews to uphold coding standards
• Document system architecture, workflows, and data models for long-term maintainability
• Collaborate with QA engineers to define testing protocols and ensure high product quality
• Implement monitoring and logging solutions to ensure system health and performance
• Analyze user feedback and application data to recommend product improvements
• Assist in defining development timelines and deliverables based on business priorities
• Contribute to security audits, code refactoring initiatives, and performance tuning efforts

Requirements

• A B.Sc / B.Eng. in Computer Science, Software Engineering, or a related field
• 5–7 years of professional experience in full-stack web development
• Proven track record of building production-grade applications
• Strong knowledge of JavaScript/TypeScript, HTML5, CSS3, and modern front-end frameworks
• Solid experience with backend technologies such as Node.js, Express.js, or Django
• Experience with RESTful APIs, GraphQL, and asynchronous programming
• Familiarity with Docker, Git, CI/CD tools, and cloud infrastructure (AWS, GCP, etc.)
• Understanding of secure coding practices and data protection principles
• Excellent problem-solving skills and attention to detail
• Effective communication and collaboration across technical and non-technical teams
• Ability to prioritize and manage multiple tasks with minimal supervision
• Familiarity with automated testing frameworks (e.g., Jest, Mocha, Cypress) is an advantage
• Contributions to open-source projects or a strong GitHub portfolio is a bonus.

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Job Summary

• We are looking for a highly competent and proactive DevOps Engineer to join our engineering and infrastructure team. The ideal candidate is passionate about automation, system reliability, and continuous improvement. In this role, you will be responsible for deploying, managing, and monitoring cloud infrastructure and applications, ensuring smooth development and release pipelines, and improving system resilience and performance.
• This position requires deep technical expertise in DevOps best practices, scripting, cloud computing, and CI/CD, as well as the ability to collaborate closely with software developers, system administrators, and product teams.

Key Responsibilities

• Design, implement, and manage scalable, secure, and highly available infrastructure on cloud platforms such as AWS, Azure, or GCP
• Set up and maintain CI/CD pipelines for automated build, test, and deployment processes
• Collaborate with development and QA teams to optimize release cycles and integration workflows
• Develop and manage infrastructure as code using tools like Terraform, CloudFormation, or Ansible
• Monitor system performance, availability, and reliability using tools such as Prometheus, Grafana, ELK Stack, or CloudWatch
• Troubleshoot and resolve issues in production and development environments efficiently
• Implement centralized logging, tracing, and alerting solutions to support observability and diagnostics
• Automate deployment, scaling, and configuration of infrastructure and services
• Design and enforce robust security and access policies using IAM, firewalls, and container hardening
• Perform capacity planning and infrastructure cost optimization using cloud-native tools and performance metrics
• Support incident response processes including on-call rotation, root cause analysis, and resolution reports
• Establish and maintain robust backup, restore, and disaster recovery solutions
• Maintain up-to-date and version-controlled documentation for infrastructure and operational processes
• Drive automation across provisioning, testing, and release pipelines to reduce manual intervention
• Build internal tools and scripts to support development, operations, and support teams
• Maintain high standards of system hygiene, patch management, and version upgrades
• Participate in architecture discussions and propose scalable infrastructure solutions
• Evaluate, integrate, and manage DevOps tools and platforms across the lifecycle
• Advocate for a culture of DevSecOps and continuous delivery within engineering teams
• Ensure compliance with internal policies, standards, and external regulations where applicable

Requirements

• B.Sc. / B.Eng. in Computer Science, Engineering, Information Systems, or a related field
• 4 – 6 years of hands-on experience in DevOps, Site Reliability Engineering, or Systems Administration
• Strong experience with cloud services such as AWS, Azure, or GCP
• Proficiency in infrastructure-as-code tools (e.g., Terraform, CloudFormation, Ansible)
• Expertise in setting up and managing CI/CD pipelines using tools like Jenkins, GitLab CI, or GitHub Actions
• Good knowledge of containerization and orchestration using Docker and Kubernetes
• Proficient in scripting languages like Bash, Python, or PowerShell
  Familiarity with monitoring tools (e.g., Prometheus, Grafana, New Relic, ELK)
• Solid understanding of networking, Linux/Unix systems, and security principles
• Experience with version control systems like Git
• Strong problem-solving skills and a proactive approach to preventing issues
• Ability to collaborate effectively with cross-functional teams
• Knowledge of Agile and DevOps methodologies
• Certification in cloud platforms (e.g., AWS Certified DevOps Engineer, Azure DevOps Expert)
• Familiarity with service mesh tools (e.g., Istio, Linkerd)
• Experience with serverless architecture and event-driven systems
• Exposure to compliance standards (e.g., SOC 2, ISO 27001).

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Job Summary

• We are looking for a highly motivated Product Manager with a strong background in UI/UX to lead the discovery, design, and delivery of intuitive, user-centered digital products. 
• The ideal candidate is a strategic thinker with a designer’s mindset — someone who understands user behavior, values design-driven development, and can work cross-functionally to drive product excellence. You’ll own the product lifecycle end-to-end — from user research and wireframes to MVP delivery and iteration. 
• This is a unique opportunity to blend business strategy, user empathy, and product design into impactful, scalable solutions.

Key Responsibilities

• Define product vision, roadmap, and short-to-long-term strategy in alignment with business goals
• Conduct market research and competitor analysis to identify trends, gaps, and opportunities
  Own and manage the end-to-end product lifecycle from ideation through design, build, release, and iteration
• Gather, synthesize, and prioritize customer and stakeholder feedback into actionable product requirements
• Create detailed wireframes, mockups, and prototypes using tools like Figma or Adobe XD
• Collaborate with UI/UX designers and engineers to ensure technical feasibility and pixel-perfect execution
• Develop user personas, journey maps, and workflows to guide design and feature development
• Lead usability studies and user interviews to test design hypotheses and gather insights
• Track, measure, and report product KPIs, usage data, and customer feedback to inform decisions
• Drive sprint planning, backlog grooming, and release planning in agile teams
• Ensure alignment between product features and customer outcomes through regular reviews
• Translate complex business problems into elegant, user-friendly solutions
• Champion user-centric design thinking within product and engineering teams
• Write clear, concise product specs, user stories, and acceptance criteria
• Ensure features are delivered on time, within scope, and meet quality standards
• Work closely with QA teams to ensure robust testing and bug resolution before release
• Run A/B tests and experiments to validate product assumptions and optimize engagement
• Collaborate with marketing and customer success teams to ensure successful product adoption
• Maintain consistent branding and design systems across all interfaces
• Monitor customer support tickets and feedback loops for product improvement insights
• Evangelize product vision across departments and ensure internal stakeholders are aligned
• Stay up to date with the latest UI/UX trends, tools, methodologies, and best practices

Requirements

• A B.Sc. / B.A. in Computer Science, Design, Product Management, or a related field
• 3–5 years of experience in a product management or UI/UX design role, preferably in a digital product or SaaS environment
• Strong portfolio demonstrating UI/UX design skills, user research, and shipped product features
• Experience with wireframing and design tools like Figma, Adobe XD, Sketch, or similar
• Familiarity with agile/scrum frameworks and backlog management tools (e.g., Jira, Trello, Asana)
• Basic understanding of frontend technologies (HTML, CSS, JavaScript) is a plus
• Analytical mindset with experience using tools like Google Analytics, Mixpanel, or Hotjar
• Excellent communication, prioritization, and stakeholder management skills
• Empathy for users and a passion for building delightful, functional experiences
• Strong problem-solving ability and a self-starter attitude
• Ability to thrive in a fast-paced, collaborative, and iterative environment
• Certification in Product Management, Design Thinking, or UX Design
• Experience working in early-stage startups or cross-functional digital product teams
• Knowledge of accessibility standards and inclusive design principles
• Familiarity with user journey mapping, personas, and service design frameworks
• Experience leading cross-functional design sprints or discovery workshops.

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Job Description

• We are looking for a results-driven Business Development Executive to lead business development, drive client engagement, and support company-wide growth initiatives. 
• In this role, you will be responsible for identifying and closing business opportunities, managing client relationships, and delivering high-impact product presentations and demos that convert prospects into long-term partners.
• This position requires a confident communicator, a strategic thinker, and a self-starter who thrives at the intersection of business development, marketing, and customer success.

Responsibilities

• Identify and pursue new business opportunities through prospecting, networking, and strategic outreach.
• Build and maintain a qualified pipeline of leads through lead generation and relationship building.
• Conduct discovery sessions with prospects to understand their needs and align them with company solutions.
• Deliver persuasive sales presentations and product demos to potential clients and stakeholders.
• Develop and negotiate proposals and close new business deals in alignment with company growth goals.
• Act as a key relationship manager for assigned clients, ensuring smooth onboarding and continuous engagement.
• Maintain regular communication with clients to build long-term trust and drive retention.
• Identify upselling and cross-selling opportunities within existing accounts.
• Collaborate with internal teams to ensure clients receive value and exceptional service.
• Support marketing efforts with insights and participation in campaigns, events, and brand-building activities.
• Represent the company at industry events, webinars, and networking opportunities to expand visibility and generate leads.
• Provide continuous feedback to product and marketing teams based on client interactions and industry insights.
• Maintain accurate records in CRM tools (e.g., HubSpot, Salesforce) for lead tracking, pipeline management, and performance analysis.
• Monitor and report on key growth metrics such as conversions, revenue growth, and client satisfaction.
• Stay updated on industry trends, competitor activities, and market developments to inform strategic decisions.

Requirements

• B.Sc or HND in Marketing, Business, Economics, or a related field.
• 3 – 5 years of experience in growth, performance marketing, digital strategy, or a similar role.
• Proven ability to grow a user base, increase engagement, and improve conversion rates.
• Strong analytical skills with experience using tools like Google Analytics, HubSpot, or Mixpanel.
• Proficiency in digital marketing platforms (Meta Ads, Google Ads, SEO, Email Automation).
• Excellent project management, communication, and collaboration skills.
• Comfortable with data analysis and experimentation methodologies.
• Experience in fintech, or tech startup environments is a plus.