Jobs at Efezi Southsea Nigeria Limited

Role Summary

• The Hotel Laundry Attendant is responsible for cleaning, drying, folding, and organizing hotel linens, towels, uniforms, and guest laundry. 
• The role ensures a high standard of hygiene and presentation, contributing to the comfort and satisfaction of guests.

Key Responsibilities

• Collect, sort, and weigh dirty laundry (bed linens, towels, uniforms, guest items, etc.).
• Operate washing machines, dryers, and other laundry equipment according to safety guidelines.
• Use appropriate chemicals and detergents in the correct amounts.
• Inspect items for stains, damage, or wear, and treat stains or report damaged items.
• Fold, hang, and store clean laundry neatly and efficiently.
• Distribute laundered items to appropriate departments (housekeeping, kitchen, etc.).
• Ensure guest laundry is processed according to specific instructions and returned on time.
• Maintain cleanliness and organization of the laundry room.
• Monitor inventory of laundry supplies and report shortages to supervisors.
• Follow hotel procedures and safety standards to ensure proper handling of linens and equipment.

Requirements

• Interested candidates should possess relevant qualifications with at least 4 years work experience.

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Role Summary

• The Hotel Waitress is responsible for providing efficient, courteous, and professional food and beverage service to guests in the hotel's dining area. 
• This role is key to ensuring a positive dining experience, maintaining high standards of cleanliness and hospitality.

Key Responsibilities

• Welcome guests, present menus, and explain daily specials or promotions.
• Take food and beverage orders accurately and relay them to the kitchen and bar.
• Serve food and drinks promptly, ensuring correct orders and quality presentation.
• Check on guests regularly to ensure satisfaction and address any issues or additional requests.
• Clear and reset tables in a timely manner after guests finish.
• Maintain cleanliness and organization in the dining area and service stations.
• Handle billing and process payments, including use of POS systems.
• Comply with all health, safety, and hygiene standards and hotel policies.
• Assist with setting up for special events or buffet services when required.
• Work closely with kitchen and bar staff to ensure smooth service delivery.

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Job Summary

• The Hotel Receptionist is the first point of contact for guests, ensuring a warm welcome and smooth check-in/check-out process. 
• The role involves providing excellent customer service, handling reservations, and addressing guest inquiries efficiently and professionally.

Key Responsibilities

• Greet and welcome guests promptly and warmly upon arrival.
• Check guests in and out, ensuring all documentation is accurate.
• Answer incoming calls and respond to inquiries about reservations, services, and amenities.
• Manage online and phone reservations and update booking systems.
• Provide information about the hotel, local attractions, and services.
• Handle customer complaints or concerns calmly and professionally, escalating when necessary.
• Process payments and manage billing, ensuring accuracy in guest accounts.
• Maintain a tidy and presentable reception area.
• Coordinate with housekeeping and other departments for guest needs and special requests.
• Perform end-of-shift cash and report reconciliations.

Requirement

• Candidates must be residents of the following areas: Agbado-Crossing, Abule-Egba, Meiran, Agbado-Ijaiye, Jankara, Agege, Ogba, Iyana Ipaja, Kola, Tollgate, Oko-Aba and surrounding environments.