Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing Payroll based consumer loans to eligible individuals.
The Company currently operates in 25 states in Nigeria including the Federal Capital Territory- Abuja. With a staff strength of over 1000 employees and an active customer base in excess of 300,000, Credit Direct Limited is positioning itself to become the dominant market leader in the unsecured micro-lending (payroll lending) space in Nigeria and indeed Sub-Saharan Africa.
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Responsible for developing and executing strategies to drive merchant acquisition, engagement, and retention across the Integrated Channels division. This role involves leveraging data-driven insights, optimizing marketing campaigns, and collaborating with cross-functional teams to achieve business growth objectives.
Job Details
Growth Strategy Development & Innovation:
- Develop and implement comprehensive growth strategies to drive merchant acquisition, engagement, and retention.
- Identify and capitalize on new market opportunities to expand the merchant base.
- Manage the relationship with the merchant sales structure to ensure alignment with growth objectives.
- Collaborate with marketing, product, and sales teams to design and execute growth initiatives.
- Stay updated on industry trends, emerging technologies, and best practices in growth marketing.
- Experiment with new growth channels and tactics to drive innovation.
- Propose and test new product ideas and features to enhance merchant engagement.
- Work closely with product, sales, and customer service teams to align growth strategies with business goals.
- Foster strong relationships with key stakeholders to ensure successful implementation of growth initiatives.
- Spearheads strategic partnerships by fostering collaboration with merchant sales, driving cross-functional alignment, and translating partnership opportunities into impactful growth initiatives.
Customer Journey Optimisation:
- Map and optimize the merchant journey to enhance the overall customer experience.
- Implement strategies to improve merchant onboarding, engagement, and retention rates.
- Identify and address pain points in the merchant’s customer journey.
- Onboarding merchants in identified key sectors or industries and enhance the user experience.
Performance Tracking, Campaigns and Insights:
- Monitoring and engaging merchants towards growth goals and identify areas for improvement.
- Plan, execute, and optimize marketing campaigns across multiple channels (digital, social media, email, etc.).
- Test and iterate on different marketing strategies to improve campaign performance and ROI.
- Coordinate with creative and content teams to develop compelling marketing materials.
- Analyse merchant data and market trends to identify growth opportunities and areas for improvement.
- Utilize data analytics tools to track key performance indicators (KPIs) and measure the effectiveness of growth strategies.
- Provide actionable insights and recommendations based on data analysis.
- Prepare and present regular reports on growth performance, market trends, and business activities.
- Track and analyse the effectiveness of growth initiatives and campaigns.
- Provide insights and recommendations to the Head, Integrated Channels based on analysis.
Requirements
Education/ Professional Qualification:
- Bachelor’s degree in Business Administration, Marketing, Data Science, or a related field.
- Relevant professional certifications or a Master’s degree is an added advantage.
Experience:
- Minimum of 4-7 years in growth marketing, digital marketing, or a related role.
- Proven track record of driving merchant acquisition and business growth.
- High proficiency in growth marketing techniques and tools.
Technical Competencies:
- Business Development
- Customer Relationship Management
- Data Analysis
- Financial Analysis
- Product Management
- Research
- Quality Assurance
- Risk Management
- Sales Management
Behavioural Competencies:
- Entrepreneurial Mindset
- Excellence
- Execution
- Energy
- Empathy
- Evolution
- Emotional Intelligence
- Business Acumen
- Decision-Making
- Result Oriented
- Strategic Thinking
- Communication, written & verbal
- Stakeholder Management
- Developing Others
- Analytical Thinking
- Leading Change
- Managing Risk
- Service Orientation
go to method of application »
Responsible for developing and executing strategies to drive merchant acquisition, engagement, and retention across the Integrated Channels division. This role involves leveraging data-driven insights, optimizing marketing campaigns, and collaborating with cross-functional teams to achieve business growth objectives.
Job Details
Growth Strategy Development & Innovation:
- Develop and implement comprehensive growth strategies to drive merchant acquisition, engagement, and retention.
- Identify and capitalize on new market opportunities to expand the merchant base.
- Manage the relationship with the merchant sales structure to ensure alignment with growth objectives.
- Collaborate with marketing, product, and sales teams to design and execute growth initiatives.
- Stay updated on industry trends, emerging technologies, and best practices in growth marketing.
- Experiment with new growth channels and tactics to drive innovation.
- Propose and test new product ideas and features to enhance merchant engagement.
- Work closely with product, sales, and customer service teams to align growth strategies with business goals.
- Foster strong relationships with key stakeholders to ensure successful implementation of growth initiatives.
- Spearheads strategic partnerships by fostering collaboration with merchant sales, driving cross-functional alignment, and translating partnership opportunities into impactful growth initiatives.
Customer Journey Optimisation:
- Map and optimize the merchant journey to enhance the overall customer experience.
- Implement strategies to improve merchant onboarding, engagement, and retention rates.
- Identify and address pain points in the merchant’s customer journey.
- Onboarding merchants in identified key sectors or industries and enhance the user experience.
Performance Tracking, Campaigns and Insights:
- Monitoring and engaging merchants towards growth goals and identify areas for improvement.
- Plan, execute, and optimize marketing campaigns across multiple channels (digital, social media, email, etc.).
- Test and iterate on different marketing strategies to improve campaign performance and ROI.
- Coordinate with creative and content teams to develop compelling marketing materials.
- Analyse merchant data and market trends to identify growth opportunities and areas for improvement.
- Utilize data analytics tools to track key performance indicators (KPIs) and measure the effectiveness of growth strategies.
- Provide actionable insights and recommendations based on data analysis.
- Prepare and present regular reports on growth performance, market trends, and business activities.
- Track and analyse the effectiveness of growth initiatives and campaigns.
- Provide insights and recommendations to the Head, Integrated Channels based on analysis.
Requirements
Education/ Professional Qualification:
- Bachelor’s degree in Business Administration, Marketing, Data Science, or a related field.
- Relevant professional certifications or a Master’s degree is an added advantage.
Experience:
- Minimum of 4-7 years in growth marketing, digital marketing, or a related role.
- Proven track record of driving merchant acquisition and business growth.
- High proficiency in growth marketing techniques and tools.
Technical Competencies:
- Business Development
- Customer Relationship Management
- Data Analysis
- Financial Analysis
- Product Management
- Research
- Quality Assurance
- Risk Management
- Sales Management
Behavioural Competencies:
- Entrepreneurial Mindset
- Excellence
- Execution
- Energy
- Empathy
- Evolution
- Emotional Intelligence
- Business Acumen
- Decision-Making
- Result Oriented
- Strategic Thinking
- Communication, written & verbal
- Stakeholder Management
- Developing Others
- Analytical Thinking
- Leading Change
- Managing Risk
- Service Orientation
go to method of application »
Responsible for developing and executing strategies to drive merchant acquisition, engagement, and retention across the Integrated Channels division. This role involves leveraging data-driven insights, optimizing marketing campaigns, and collaborating with cross-functional teams to achieve business growth objectives.
Job Details
Growth Strategy Development & Innovation:
- Develop and implement comprehensive growth strategies to drive merchant acquisition, engagement, and retention.
- Identify and capitalize on new market opportunities to expand the merchant base.
- Manage the relationship with the merchant sales structure to ensure alignment with growth objectives.
- Collaborate with marketing, product, and sales teams to design and execute growth initiatives.
- Stay updated on industry trends, emerging technologies, and best practices in growth marketing.
- Experiment with new growth channels and tactics to drive innovation.
- Propose and test new product ideas and features to enhance merchant engagement.
- Work closely with product, sales, and customer service teams to align growth strategies with business goals.
- Foster strong relationships with key stakeholders to ensure successful implementation of growth initiatives.
- Spearheads strategic partnerships by fostering collaboration with merchant sales, driving cross-functional alignment, and translating partnership opportunities into impactful growth initiatives.
Customer Journey Optimisation:
- Map and optimize the merchant journey to enhance the overall customer experience.
- Implement strategies to improve merchant onboarding, engagement, and retention rates.
- Identify and address pain points in the merchant’s customer journey.
- Onboarding merchants in identified key sectors or industries and enhance the user experience.
Performance Tracking, Campaigns and Insights:
- Monitoring and engaging merchants towards growth goals and identify areas for improvement.
- Plan, execute, and optimize marketing campaigns across multiple channels (digital, social media, email, etc.).
- Test and iterate on different marketing strategies to improve campaign performance and ROI.
- Coordinate with creative and content teams to develop compelling marketing materials.
- Analyse merchant data and market trends to identify growth opportunities and areas for improvement.
- Utilize data analytics tools to track key performance indicators (KPIs) and measure the effectiveness of growth strategies.
- Provide actionable insights and recommendations based on data analysis.
- Prepare and present regular reports on growth performance, market trends, and business activities.
- Track and analyse the effectiveness of growth initiatives and campaigns.
- Provide insights and recommendations to the Head, Integrated Channels based on analysis.
Requirements
Education/ Professional Qualification:
- Bachelor’s degree in Business Administration, Marketing, Data Science, or a related field.
- Relevant professional certifications or a Master’s degree is an added advantage.
Experience:
- Minimum of 4-7 years in growth marketing, digital marketing, or a related role.
- Proven track record of driving merchant acquisition and business growth.
- High proficiency in growth marketing techniques and tools.
Technical Competencies:
- Business Development
- Customer Relationship Management
- Data Analysis
- Financial Analysis
- Product Management
- Research
- Quality Assurance
- Risk Management
- Sales Management
Behavioural Competencies:
- Entrepreneurial Mindset
- Excellence
- Execution
- Energy
- Empathy
- Evolution
- Emotional Intelligence
- Business Acumen
- Decision-Making
- Result Oriented
- Strategic Thinking
- Communication, written & verbal
- Stakeholder Management
- Developing Others
- Analytical Thinking
- Leading Change
- Managing Risk
- Service Orientation
go to method of application »
We are seeking a dedicated and results-oriented Sales Team Lead to drive performance and growth across our Anambra, Ebonyi and Delta State Business Unit.
Job Details
Develop and implement effective strategies for initiating new mandates while overseeing a team dedicated to executing sales objectives. The focus will be on fostering both customer acquisition and retention by leveraging internal and external data to achieve optimal outcomes.
Key Responsibilities:
- Develop and oversee daily work plans for each team member.
- Develop and harness each team members’ skill to achieve the team target
Organize periodic team marketing activities.
- Prospect and obtain necessary approvals for new markets/mandates.
- Conduct KYC on each customer introduced to the business by any team member.
- Aid team members in closing sales with difficult but willing prospects
- Assists management with hiring processes and new team member training/onboarding.
- Develops strategies to promote team member adherence to company regulations and performance goals.
- Conducts team meetings to update members on best practices and continuing expectations.
- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
- Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
- Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
- Supports team manager and performs management duties when business manager is absent or out of office.
- Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary.
- Provide direction and clarify responsibilities for team members.
- Communicate effectively with team members and ensure that they are accurately and promptly informed as required.
- Ensure team cohesiveness and effectiveness within the division. Ensure a seamless handshake with the processes and teams of other divisions.
- Ensure employee engagement within the team.
- Plan, support, evaluate the performance of members of the division.
- Provide development support and equip team members with the knowledge and skills required to perform their job effectively.
Requirements
- Critical Thinking, Problem Solving and Analytical Skills
- Leadership, Influencing and Motivation
- Relationship Management (including collaboration & teamwork)
- Effective Communication Skills
- Change Management
- In-depth Knowledge of Consumer Lending
- Database Management
go to method of application »
We are seeking a dedicated and results-oriented Sales Team Lead to drive performance and growth across our Anambra, Ebonyi and Delta State Business Unit.
Job Details
Develop and implement effective strategies for initiating new mandates while overseeing a team dedicated to executing sales objectives. The focus will be on fostering both customer acquisition and retention by leveraging internal and external data to achieve optimal outcomes.
Key Responsibilities:
- Develop and oversee daily work plans for each team member.
- Develop and harness each team members’ skill to achieve the team target
Organize periodic team marketing activities.
- Prospect and obtain necessary approvals for new markets/mandates.
- Conduct KYC on each customer introduced to the business by any team member.
- Aid team members in closing sales with difficult but willing prospects
- Assists management with hiring processes and new team member training/onboarding.
- Develops strategies to promote team member adherence to company regulations and performance goals.
- Conducts team meetings to update members on best practices and continuing expectations.
- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
- Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
- Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
- Supports team manager and performs management duties when business manager is absent or out of office.
- Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary.
- Provide direction and clarify responsibilities for team members.
- Communicate effectively with team members and ensure that they are accurately and promptly informed as required.
- Ensure team cohesiveness and effectiveness within the division. Ensure a seamless handshake with the processes and teams of other divisions.
- Ensure employee engagement within the team.
- Plan, support, evaluate the performance of members of the division.
- Provide development support and equip team members with the knowledge and skills required to perform their job effectively.
Requirements
- Critical Thinking, Problem Solving and Analytical Skills
- Leadership, Influencing and Motivation
- Relationship Management (including collaboration & teamwork)
- Effective Communication Skills
- Change Management
- In-depth Knowledge of Consumer Lending
- Database Management
go to method of application »
We are seeking a dedicated and results-oriented Sales Team Lead to drive performance and growth across our Anambra, Ebonyi and Delta State Business Unit.
Job Details
Develop and implement effective strategies for initiating new mandates while overseeing a team dedicated to executing sales objectives. The focus will be on fostering both customer acquisition and retention by leveraging internal and external data to achieve optimal outcomes.
Key Responsibilities:
- Develop and oversee daily work plans for each team member.
- Develop and harness each team members’ skill to achieve the team target
Organize periodic team marketing activities.
- Prospect and obtain necessary approvals for new markets/mandates.
- Conduct KYC on each customer introduced to the business by any team member.
- Aid team members in closing sales with difficult but willing prospects
- Assists management with hiring processes and new team member training/onboarding.
- Develops strategies to promote team member adherence to company regulations and performance goals.
- Conducts team meetings to update members on best practices and continuing expectations.
- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
- Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
- Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
- Supports team manager and performs management duties when business manager is absent or out of office.
- Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary.
- Provide direction and clarify responsibilities for team members.
- Communicate effectively with team members and ensure that they are accurately and promptly informed as required.
- Ensure team cohesiveness and effectiveness within the division. Ensure a seamless handshake with the processes and teams of other divisions.
- Ensure employee engagement within the team.
- Plan, support, evaluate the performance of members of the division.
- Provide development support and equip team members with the knowledge and skills required to perform their job effectively.
Requirements
- Critical Thinking, Problem Solving and Analytical Skills
- Leadership, Influencing and Motivation
- Relationship Management (including collaboration & teamwork)
- Effective Communication Skills
- Change Management
- In-depth Knowledge of Consumer Lending
- Database Management
go to method of application »
Job Details
Develop and implement effective strategies for initiating new mandates while overseeing a team dedicated to executing sales objectives. The focus will be on fostering both customer acquisition and retention by leveraging internal and external data to achieve optimal outcomes.
Key Responsibilities:
- Develop and oversee daily work plans for each team member.
- Develop and harness each team members’ skill to achieve the team target
Organize periodic team marketing activities.
- Prospect and obtain necessary approvals for new markets/mandates.
- Conduct KYC on each customer introduced to the business by any team member.
- Aid team members in closing sales with difficult but willing prospects
- Assists management with hiring processes and new team member training/onboarding.
- Develops strategies to promote team member adherence to company regulations and performance goals.
- Conducts team meetings to update members on best practices and continuing expectations.
- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
- Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
- Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
- Supports team manager and performs management duties when business manager is absent or out of office.
- Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary.
- Provide direction and clarify responsibilities for team members.
- Communicate effectively with team members and ensure that they are accurately and promptly informed as required.
- Ensure team cohesiveness and effectiveness within the division. Ensure a seamless handshake with the processes and teams of other divisions.
- Ensure employee engagement within the team.
- Plan, support, evaluate the performance of members of the division.
- Provide development support and equip team members with the knowledge and skills required to perform their job effectively.
Requirements
- Critical Thinking, Problem Solving and Analytical Skills
- Leadership, Influencing and Motivation
- Relationship Management (including collaboration & teamwork)
- Effective Communication Skills
- Change Management
- In-depth Knowledge of Consumer Lending
- Database Management
go to method of application »
We are seeking a detail-oriented and analytically strong Business Intelligence & Insights Associate to support the Digital Transformation team at Credit Direct. This role is critical to delivering accurate, automated, and insight-driven reporting that enables data-informed decision-making across the organization. The successful candidate will work closely with the Lead, Business Analytics to develop BI dashboards, perform SQL-based analysis, and ensure data quality across enterprise and regulatory reporting. The role supports the organization’s broader digital transformation agenda by strengthening business intelligence, automation, and data governance capabilities.
Job Details
Business Intelligence and Reporting
- Design, develop, and maintain interactive dashboards and reports using Power BI to support operational, management, and executive decision-making.
- Build efficient and scalable data models, applying best practices such as star schema design and performance optimization.
- Develop and maintain DAX measures for KPIs, trends, time intelligence, and performance monitoring.
- Ensure dashboards are intuitive, user-friendly, and aligned with business requirements and objectives.
Data Extraction, Transformation and Analysis
- Write, optimize, and maintain SQL queries to extract, transform, and analyze data from multiple source systems.
- Conduct quantitative analysis, including trend analysis, variance analysis, and time-series analysis.
- Support ad-hoc analysis and deep dives to address business questions and management requests.
Data Quality, Governance and Compliance
- Ensure the accuracy, consistency, and integrity of reported data across all dashboards and reports.
- Validate data to ensure it is auditable and third-party verifiable
- Align reporting outputs with internal standards and external reporting or regulatory frameworks.
- Maintain clear documentation for datasets, KPIs, and reporting logic.
Automation and Continuous Improvement
- Support automated and scheduled reporting workflows to improve efficiency and accessibility of insights.
- Identify opportunities to optimize BI processes, dashboards, and SQL queries for performance and scalability.
- Contribute to the continuous improvement of analytics standards, tools, and best practices.
Collaboration and Stakeholder Engagement
- Work closely with the Lead, Business Analytics to support enterprise BI initiatives and analytics automation.
- Collaborate with cross-functional teams (I.T., Operations, Finance, Product, Audit, and Risk) to translate business requirements into analytics solutions.
- Communicate insights clearly and effectively to both technical and non-technical stakeholders.
Requirements
- Bachelor’s degree in business Analytics, Data Science, Computer Science, Engineering, Economics, Statistics, Mathematics, or a related field.
- Certifications in Power BI or other BI tools are an added advantage.
- 2–3 years of experience in Business Intelligence, Data Analytics, or a related role.
- Experience working in banking, fintech, lending, or regulated data environments is an advantage.
- Strong hands-on experience with Power BI, including:
- DAX (measures, calculated columns, time intelligence)
- Data modeling and performance optimization
- Dashboard design and data storytelling
- Strong SQL skills for querying, transforming, and analyzing data.
- Experience working with large, multi-source datasets.
Soft Skills:
- Strong analytical and problem-solving skills.
- Excellent communication skills with the ability to explain insights clearly.
- Strong attention to detail and organisational skills
- Ability to manage multiple tasks and priorities effectively.
- Collaborative team player with a proactive and professional attitude.
Person Specification
- Strong understanding of data analysis and interpretation.
- Ability to work in a fast-paced, evolving environment.
- High level of accuracy, accountability, and ownership.
- Ability to think analytically and contribute to results-oriented solutions.
- Experience or exposure to the financial services or fintech industry is an advantage
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Job Summary
This role is responsible for overseeing and nurturing relationships with associations within designated localities, with a focus on driving sales conversions and product adoption. The candidate will collaborate closely with Association Ambassadors to promote engagement and ensure successful product integration at the grassroots level. Success in this role requires strong relationship-building skills, local market insights, and a proactive approach to achieving sales and adoption targets within the community.
Job Details
Relationship Management and Engagement:
- Build and maintain relationships with association leaders and key members to foster trust and engagement.
- Resolve challenges and complaints from associations to ensure strong partnerships.
- Efficiently responded to, qualified, and tracked inbound leads and requests, ensuring timely follow-up and high conversion rates.
- Act as the primary liaison between the company and associations, addressing inquiries, concerns, and needs effectively.
Team Supervision and Training:
- Manage a team of Association Ambassadors, providing them with necessary support and resources.
- Conduct periodic training and informational sessions for both Association Ambassadors and association members.
- Facilitate smooth onboarding experiences for association members, ensuring they understand product offerings, usage, and benefits.
- Guide and support Ambassadors in promoting the company’s financial inclusion products to association members.
Collaboration and Coordination:
- Collaborate with the Business Development Lead on onboarding associations.
- Develop and execute local sales strategies aimed at increasing the conversion of association members into active customers.
- Work with the marketing team to design and implement locality-specific promotional campaigns.
Performance Tracking and Reporting:
- Track and report on sales conversion rates, gather feedback from association members, and monitor other relevant KPIs for reporting to the State Customer Success Agent (and the Head of the Financial Inclusion Unit when necessary.
Requirements
- Bachelor’s degree in Business Administration, Marketing and Sales, Finance, Accounting or a related field.
- Minimum of 3 years of experience in a related field within the financial services industry.
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Job Summary
We are seeking a dynamic and seasoned Senior Financial Reporting Analyst. This role entails supervising a diverse range of responsibilities encompassing financial control and treasury functions. This includes fostering staff growth, collaborating with various departments, and identifying areas necessitating enhancements or transformations.
Job Responsibilities: -
General Responsibilities:
- Orchestrating the enhancement of Accounting and Financial Processes and steering the development of the finance team to attain peak performance and best practices.
- Playing an active role in crafting and overseeing accounting policies and procedures, ensuring alignment with both current and future business models.
- Overseeing and mentoring junior staff members, encompassing aspects like recruitment, discipline, and performance evaluations.
- Providing advice on delivering cost-effective and streamlined accounting and financial systems, policies, and processes that cater to current and future business needs.
- Cultivating a positive and vibrant image of the Finance team within the larger organization.
Budgeting Responsibilities:
- Actively participating in the annual business plan development and budgeting process and lending ongoing financial modeling and analysis expertise to Executive Management. This supports the formulation of long-term strategic initiatives and business plans.
- Coordinating the formulation of the annual budget and assisting in the creation of revised monthly forecasts.
- Scrutinizing, analyzing, and reporting on departmental/office budgets, expenditures, and variances. Exercising control over approved financial plans and budgets. Facilitating fund reprogramming as per approved guidelines and policy.
Reporting Responsibilities:
- Preparing and presenting monthly and year-to-date financial statements for Credit Direct Limited, accompanied by comprehensive analysis of outcomes. This involves variance analysis of monthly and year-to-date figures for the Income Statement and Statement of Financial Position.
- Taking an active role in preparing presentations for Board and Board Finance Committee meetings.
- Directly overseeing the external audit of the organization's financial statements, scrutinizing and assessing results, and recommending approval for the Audited Financial Statements. Collaborating with external auditors to ensure compliance with all essential requirements.
- Supervising the month-end reporting to the Central Bank of Nigeria, with monthly returns submitted by the 5th day of the subsequent month.
- Providing oversight and guidance on accounting entries for various transactions.
- Managing general ledger accounts including receivables, prepayments, accruals, revenue, depreciation, costs, property, and operating expenses.
Job Requirements:
- Minimum of second-class upper bachelor’s degree in finance, economics, or a related field.
- Possess professional qualifications such as ACA, ACCA or equivalent.
- Minimum of 5 years' experience in the same or core finance role.
- Demonstrates the ability to institute controls and innovative processes.
- Proficient in financial modeling, Microsoft excel and PowerPoint.
- Exhibits excellent verbal and written communication skills.
- Possesses a robust understanding of accounting principles and practices.
Person Specification:
- A proven track record of maintaining high standards in financial reporting, controls, and processes.
- Meticulous attention to detail and accuracy in handling financial data and analysis.
- A proactive mindset, identifying opportunities for financial growth and operational enhancements.
- Capability to drive projects independently and embrace calculated risks.
- Strong interpersonal skills, fostering effective collaboration across teams and departments.
- Ability to convey financial insights and concepts in a relatable manner.
- Demonstrated ability to translate financial insights into actionable strategies, contributing to organizational goals.
- Effective project management skills, ensuring timely completion of tasks and projects
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We are in search of a driven and skilled Finance Business Partner to become a valued member of our team! In this role, be tasked with the development and upkeep of financial and accounting procedures that bolster the performance of our diverse business divisions.
Job Responsibilities: -
General:
- Serve as a bridge connecting Finance with other departments for special projects.
- Provide guidance to and oversee junior staff, including recruitment, disciplinary actions, and performance evaluations.
- Offer recommendations for the implementation of cost-effective and efficient financial and accounting systems, policies, and processes that align with present and future business needs.
- Ensure adherence to company policies and procedures.
- Contribute to the establishment and execution of optimal financial practices.
- Participate in occasional financial projects as required within the overarching finance function.
- Cultivate a positive and dynamic image of the Finance team throughout the organization.
Planning & Analysis
- Support business planning by furnishing financial analysis and creating models.
- Identify and gauge key drivers of success.
- Assist decision-making through provision of data-driven insights.
- Be accountable for the accuracy and punctuality of financial information.
- Offer monthly commentary on variance analysis.
- Produce a monthly business performance package for each business division.
- Collaborate with non-finance managers to facilitate the budgeting process.
- Serve as an intermediary between Finance and other units during budget preparation and performance assessment.
Job Requirements:
- A minimum of an upper second-class bachelor’s degree in finance, economics, or a related field.
- ACA / ACCA / CIMA qualification is required.
- 3-5 years of experience in a similar role.
- Proficiency in financial modeling and working with Excel / PowerPoint.
- Exceptional oral and written communication abilities.
- Highly adept in IT, comfortable with using and adapting to new systems.
- Robust understanding of accounting principles and practices.
Person Specification:
- Strong attention to detail and accuracy in financial data interpretation and presentation.
- Ability to work autonomously, taking ownership of financial projects and initiatives.
- Enthusiasm and passion for the finance industry and its evolving landscape.
- Openness to adapt to changing market dynamics, regulations, and financial technologies.
- Strong interpersonal skills, fostering productive collaborations with cross-functional teams.
- Ability to communicate complex financial concepts in a relatable and understandable manner.
- Proven ability to transform financial insights into actionable strategies, contributing to the achievement of organizational goals.
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Job Summary
Responsible for aligning business objectives with employees and management in designated business units. The HRBP serves as a consultant to management on human resource-related issues, acting as an employee champion and change agent. This role formulates partnerships across the HR function to deliver value-added service to management and employees that reflect the business objectives of the organization.
Job Details
Strategic HR Management:
- Act as a consultant to staff within assigned division/business segment on HR issues, including performance management, employee relations, and conflict resolution.
- Collaborate with senior leadership to develop and implement HR strategies and initiatives aligned with the overall business strategy.
- Serve as a strategic partner to business segment/division, providing HR guidance and support on business unit restructures, employee relations issues, policy interpretation and application; talent management and development; and organizational design consultation workforce planning, and succession planning.
- Lead workforce planning process for business segment, working with Talent Acquisition team, supporting them in evaluating candidates for vacancies.
- Evaluate issues, patterns, and trends to provide proactive insights for HR solution and program designs i.e. training to address certain needs.
- Design and implement teaming & bonding initiatives.
- Conduct ongoing supply and demand analysis for business partners on current and future state staffing and skill needs and designs talent acquisition strategies to meet those needs. Actively participates in annual budget planning/labour forecasting process with business partners.
- Conduct investigations and resolve complex employee relations issues, ensuring compliance with company policies and legal regulations.
- Analyse HR metrics and provide reports to management on key HR indicators.
- Utilize data to drive HR decisions and strategies for business segment/division.
Organizational Development Talent & Performance Management:
- Lead initiatives to foster a positive organizational culture, employee engagement, and retention within business segment/division.
- Identify training needs and facilitate training programs to enhance employee skills and career development.
- Working closely with talent acquisition team, oversee the talent acquisition process, including recruitment, interviewing, and hiring of qualified job applicants for the assigned division/business segment.
- Facilitate seamless onboarding processes to ensure new hires are integrated into the business segment/division effectively.
- Collaborate with business lead to develop and implement talent management strategies, including career development, training programs, and leadership development initiatives for the assigned division/business segment.
- Support the business segment/division with implementation and management the performance appraisal system, ensuring evaluations are conducted timely and consistently.
- Provide guidance and support to managers on performance improvement plans and disciplinary actions.
Compensation and Benefits:
- With support from the People operations team, lead HR deliverables including employee relations, employee welfare, policies design and formulation, performance management, merit and bonus awards; benefits enrolment; etc to business segment/division.
- Work with the People Operations to ensure competitive salary structures and benefits programs.
- Provide support in the annual compensation review process, including salary adjustments and incentive plans.
- Ensure compliance with local labour laws and regulations.
- Develop, implement, and maintain HR policies and procedures.
Collaboration and Team Management:
- Support Divisional Head, People Management in setting and implementing the vision and strategy for the division in alignment with the corporate goals.
- Provide strong functional leadership to enable effective delivery of People Management strategy across the business.
- Provide statistical information and analysis for workforce planning, talent acquisition, employee engagement, recognition framework and other People Management policies, projects or initiatives.
- Provide/present a formal report of activities and achievements of the division monthly to the Divisional Head of people Management.
- Manage HR analysts, fostering a culture of confidentiality, integrity, accountability, and continuous improvement.
- Provide direction and clarify intervention for support team members to deliver on HR business partner expectations.
- Ensure team cohesiveness and effectiveness within the unit. Ensure a seamless handshake with the processes and teams within people management.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree or HR certification (e.g., PHR, SPHR) is an added advantage.
- CIPM
Experience:
- Minimum of 7 years of experience in a HR business partner role or similar position.
- Experience in the financial services or lending industry is preferred.
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The role holder will supports the talent acquisition function by managing recruitment data, streamlining processes, and ensuring efficient operations. This role involves analysing recruitment metrics, generating reports, and providing insights to improve recruitment strategies.
Job Details
Data Management and Analysis:
- Collect and maintain recruitment data, ensuring accuracy and completeness.
- Analyse recruitment metrics such as time to fill, cost per hire, source effectiveness, and candidate quality.
- Generate regular and ad-hoc reports on recruitment performance and trends.
- Prepare and present recruitment dashboards and reports to the Lead, Talent Acquisition and other stakeholders.
- Provide data-driven insights and recommendations to enhance recruitment strategies and decision-making.
- Monitor and report on key performance indicators (KPIs) related to recruitment operations.
Technology and Systems Management:
- Maintain and manage the applicant tracking system (ATS) and other recruitment-related tools.
- Ensure data integrity and consistency within the ATS and HRIS systems.
- Provide technical support and training to the talent acquisition team on recruitment systems and tools.
Compliance and Documentation:
- Ensure compliance with employment laws, regulations, and company policies in all recruitment processes.
- Assist in gathering and managing candidate documentation in line with Credit Direct’s documentation guidelines.
- Collaborate with the team to prepare and send offer letters to successful candidates.
- Maintain accurate and up-to-date documentation of recruitment procedures and policies.
- Assist in conducting audits and reviews of recruitment practices to ensure compliance and identify areas for improvement.
Recruitment Support & Stakeholder Collaboration:
- Assist in sourcing potential candidates for vacancies.
- Conduct initial candidate assessments and screening interviews as required.
- Work closely with the talent acquisition team to support their recruitment activities and initiatives.
- Assist in coordinating candidate interviews and logistics.
- Collaborate with HR, finance, and other departments to align recruitment operations with organizational goals.
- Provide data and insights to support workforce planning and talent management efforts.
- Engage with candidates throughout the recruitment process to provide updates and gather feedback.
- Ensure a positive candidate experience by offering timely and transparent communication.
- Assist in managing relationships with recruitment vendors and coordinating recruitment services.
- Collaborate with vendors to ensure the timely delivery of quality candidates.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Data Analytics, or a related field.
Experience:
- A minimum of 3 years of experience in full-cycle recruitment, including sourcing, interviewing, and onboarding, preferably within consulting or fintech environments.
- Proven ability to utilize diverse sourcing strategies, including job boards, professional networks, social media platforms, and referrals, for both technical (e.g., software engineers, data scientists) and non-technical roles (e.g., sales, HR, marketing).
- Demonstrated ability to collaborate effectively with hiring managers, business leaders, and external partners to meet recruitment needs.
- Hands-on experience in analyzing recruitment metrics, generating reports, and providing insights to improve hiring strategies.
- Familiarity with Applicant Tracking Systems (ATS), recruitment marketing tools, and other HR technologies.
- Deep understanding of talent acquisition trends and challenges, particularly in the consulting or fintech sectors.
Method of Application
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