Jobs at Centre For Research in Enterprise and Action in Management (CREM) Nigeria

Responsibilities

• Manage calendars, appointments, and schedules for executives or managers.
• Coordinate meetings, conferences, and events, including arranging logistics and preparing materials.
• Prepare and distribute correspondence, memos, reports, and presentations.
• Answer and screen phone calls, emails, and inquiries in a professional manner.
• Greet visitors and direct them to the appropriate person or department.
• Maintain office files, records, and databases, ensuring accuracy and confidentiality.
• Organize and maintain office supplies, equipment, and inventory.
• Assist with travel arrangements and accommodations as needed.
• Process incoming and outgoing mail, packages, and deliveries.
• Complete administrative tasks such as data entry, filing, and photocopying.
• Assist with special projects and initiatives as assigned.
• Collaborate with other administrative staff to ensure efficient operation of the office.
• Follow company policies and procedures regarding office operations and security.
• Handle sensitive and confidential information with discretion and professionalism.
• Perform other duties as required to support the organization's goals and objectives.

Qualifications and Requirements

• High School Diploma or equivalent; bachelor's degree preferred.
• Proven experience in an administrative role or similar position.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Ability to maintain confidentiality and handle sensitive information.
• Attention to detail and accuracy in all tasks.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Customer service orientation and strong interpersonal skills.
• Adaptability and flexibility to changing priorities and deadlines.
• Problem-solving skills and ability to work independently.
• Professionalism and discretion in handling confidential information.
• Team player with a positive attitude and willingness to assist others.
• Familiarity with office equipment and procedures.
• Commitment to excellence and continuous improvement in administrative processes.

Skills Required:

• Proficiency in office software such as Microsoft Office suite.
• Strong organizational and multitasking abilities.
• Effective communication skills, both written and verbal.
• Attention to detail in managing correspondence and scheduling.
• Discretion and professionalism in handling sensitive information.
• Time management skills in prioritizing tasks and deadlines.
• Adaptability in supporting various administrative functions and tasks.

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Responsibilities

• Build and maintain relationships with clients, customers, and partners through regular communication and engagement activities.
• Understand customer needs, preferences, and expectations to provide personalized service and support.
• Promote products and services to clients through effective sales presentations, demonstrations, and discussions.
• Identify opportunities to cross-sell or upsell products and services to existing clients.
• Respond to inquiries, complaints, and requests from clients in a timely and professional manner.
• Collaborate with internal teams, including sales, marketing, and operations, to address customer needs and resolve issues.
• Meet sales targets and performance metrics, such as revenue goals, customer satisfaction ratings, and retention rates.
• Keep updated on industry trends, market developments, and competitor activities to identify opportunities and challenges.
• Maintain accurate and organized records of client interactions, transactions, and sales activities.
• Participate in training and professional development activities to enhance sales and relationship management skills.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or related field.
• Proven experience in sales, customer service, or relationship management.
• Strong interpersonal and communication skills.
• Sales orientation and ability to meet targets.
• Customer service orientation and problem-solving abilities.
• Ability to understand customer needs and preferences.
• Adaptability and flexibility in a fast-paced environment.
• Team player with the ability to collaborate effectively with internal teams.
• Integrity and professionalism in handling client relationships and confidential information.
• Willingness to travel as needed for client meetings and events.

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Responsibilities

• Prepare and review financial statements, reports, and tax returns for individuals, businesses, and organizations.
• Provide tax planning, compliance, and advisory services to clients, including tax calculations, estimates, and filings.
• Perform audits, reviews, and evaluations of financial records and transactions to ensure accuracy, legality, and compliance with regulations.
• Analyze financial data, trends, and performance metrics to identify opportunities for improvement and risk mitigation.
• Develop and implement financial strategies, plans, and policies to support business objectives and goals.
• Advise clients on financial planning, investment strategies, and wealth management to optimize financial performance and outcomes.
• Collaborate with internal teams, including finance, legal, and operations, to provide financial guidance and support for business initiatives and projects.
• Stay updated on accounting principles, regulations, and industry standards to ensure compliance and best practices.
• Assist with budgeting, forecasting, and financial modeling activities to support decision-making and planning processes.
• Maintain accurate and organized financial records, documents, and databases.

Qualification

• Must be a Chartered Accountant (ICAN)
• Proven experience in accounting, auditing, taxation, or financial advisory services.
• Strong understanding of accounting principles, financial reporting standards, and tax laws.
• Excellent analytical and problem-solving skills.
• Ability to communicate complex financial concepts effectively to clients and stakeholders.
• Proficiency in accounting software, financial management tools, and Microsoft Office suite.
• Integrity and professionalism in handling confidential financial information and client relationships.
• Adaptability and willingness to learn and adapt to new technologies and regulations.
• Attention to detail and accuracy in work.