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  • Posted: Sep 8, 2025
    Deadline: Not specified
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  • Established in 2013, BLUETTI stands as a leading provider of cutting-edge solar solutions. We specialize in making all-in-one solar power systems accessible to everyone living at home or going off the grid. Our offerings include easy-to-install, affordable, and efficient solar products, complemented by end-to-end services ranging from consultation to install...
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    Customer Service Executive

    About the Job

    • We are also hiring a professional and empathetic Customer Service Executive assist our customers and ensure a smooth support experience.
    • You’ll be the face of our support team, answering inquiries, solving problems, and helping customers make the most of our products.

    Key Responsibilities

    • Respond promptly to customer inquiries via calls, WhatsApp, emails, and in-person visits.
    • Provide clear, accurate product and service information.
    • Collaborate cross-functionally with sales, technical, and cross functional teams to resolve customer issues and complaints efficiently.
    • Handle customer complaints with professionalism and support field and technical teams with customer engagement..
    • Educate customers on PAYGO usage and product troubleshooting.
    • Keep records updated using CRM tools and follow up on customer concerns.

    Requirements

    • 1-3 years of post-qualification experience in customer service within renewable energy company, preferably in solar energy sector.
    • Fluency in Hausa language is mandatory.
    • Proven ability to leadhigh-performing customer service teams.
    • Experience using CRM tools and handling multiple channels.
    • Exceptional communication, interpersonal, and problem-solving skills.
    • A friendly, solutions-focused attitude and ability to multitask under pressure.

    What We Offer

    • Competitive salary and benefits package.
    • Opportunity to work in a fast-growing renewable energy company.
    • Supportive and inclusive team culture.
    • Clear career growth and development path.

    go to method of application »

    Customer Service Manager

    About the Job

    • We are seeking an experienced and proactive Customer Service Manager to lead our customer service operations and drive satisfaction and loyalty.
    • The ideal candidate will bring leadership, strategy, and innovation to ensure every customer touch point reflects our values and commitment to excellence.

    Key Responsibilities

    • Develop and implement effective customer service strategies and processes that enhance customer satisfaction and retention.
    • Lead, manage, and inspire a team of customer service professionals, ensuring high performance through coaching, feedback, and mentoring.
    • Collaborate cross-functionally with sales, technical, and cross functional teams to resolve customer issues and complaints efficiently.
    • Monitor and analyze customer feedback, behavior, and trends to proactively improve service delivery.
    • Set and manage customer service KPIs, dashboards, and performance reports to guide decision-making.
    • Champion a customer-first culture across all touch points.

    Requirements

    • Minimum of 5 years of post-qualification experience in customer service within renewable energy company, preferably in solar energy sector.
    • Fluency in Igbo or Hausa language is an added advantage.
    • Proven ability to leadhigh-performing customer service teams.
    • Strong knowledge of customer service practices, CRM tools, PAYGO systems, and emerging service technologies.
    • Exceptional communication, interpersonal, and problem-solving skills.
    • Ability to work under pressure and manage competing priorities.

    What We Offer

    • Competitive salary and benefits package.
    • Opportunity to work in a fast-growing renewable energy company.
    • Supportive and inclusive team culture.
    • Clear career growth and development path.

    go to method of application »

    Business Manager

    Key Responsibilities

    • Lead, coach and manage high performing sales team across bluetti branches in Nigeria.
    • Develop and implement long term business strategies aligned with Bluetti’s business goals.
    • Negotiate and close deals with key clients to ensure profitable business outcomes.
    • Recommend strategies and advise the HQ on issues that pertain to the development of the company.
    • Analyze sales performance across all branches to identify trends, gaps, and opportunities for improvement.
    • Set clear targets and drive performance through structured reporting and accountability.
    • Coordinate and oversee strategic delivery of projects and service initiatives on behalf of the company.
    • Drive strategic planning efforts in collaboration with executive leadership to grow market share in the renewable energy space.
    • Maintain strong understanding of company policies, industry standards, and ensure compliance across all operations.

    Requirements

    • Bachelor’s or Masters degree in Business Administration, or a related field.
    • Minimum 8–10 years of relevant experience, with at least 5 years in sales or business management roles within the renewable energy, solar, power, or related sectors.
    • Demonstrated ability to lead and manage teams at scale.
    • Strong strategic planning, analytical, and CRM skills.
    • Excellent communication and stakeholder management capabilities.
    • Solid knowledge of policies and compliance requirements in the energy sector.
    • Strong work ethic, and personal accountability is non- negotiable.
    • Excellent communication, interpersonal and negotiating skills.

    What We Offer

    • Competitive salary package with performance-based incentives.
    • Opportunity to work with Nigeria’s leading solar and energy storage brand.
    • Professional growth opportunities in a fast-growing industry.
    • Dynamic work culture with high impact.

    Method of Application

    Use the link(s) below to apply on company website.

     

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