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  • Posted: Nov 28, 2024
    Deadline: Not specified
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  • At Amy Consulting, we believe that your people are the best assets in your business, regardless of business size, industry and market share. Our primary role is to assist you in identifying your Human Resource needs, developing sustainable action plans, and facilitating changes that align with your organisational objectives.
    Read more about this company

     

    Operations and Maintenance Manager

    Key Responsibilities:

    • Managing and supervising all correspondence with key stakeholders.
    • Ensuring accurate, detailed and useful reports are promptly generated on activities carried out by the facilities' employees and other significant occurrences.
    • Working with the Security team to enforce and ensure compliance with guidelines on construction projects.
    • Engaging with regulators and Govt agencies whose activities impact the facility e.g., EKEDC, Police, etc.
    • Overseeing vendor management to ensure quality delivery of projects and services in line with pre-agreed terms.
    • Develop maintenance procedures and ensure implementation
    • Carry out inspections of the facilities to identify and resolve issues
    • Check electrical and hydraulic systems of buildings to ensure functionality
    • Plan and oversee all repair and installation activities
    • Allocate workload and supervise upkeep staff (custodians, janitors etc.)
    • Monitor equipment inventory and place orders when necessary
    • Manage relationships with contractors and service providers
    • Ensure health and safety policies are complied with

    Key Requirements:

    • Previous experience in operations & maintenance management (essential).
    • Minimum of bachelor’s degree.

    Required Competences:

    • Good Communication skills – both written and oral.
    • Good organizing and planning skills.
    • Proficiency in the use of computers tools and applications.
    • Solid understanding of technical aspects of plumbing, carpentry, electrical systems etc.
    • Working knowledge of facilities machines and equipment
    • Ability to keep track of and report on activity
    • Excellent communication and interpersonal skills
    • Outstanding organizational and leadership abilities
    • Good problem-solving skills
    • Ability to multi-task.

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    Administrative Manager

    He/She will be responsible for:

    Key Responsibilities:

    • Plan and coordinate administrative procedures and systems and devise ways to streamline processes
    • Onboard personnel and allocate responsibilities and office space
    • Ensure the smooth and adequate flow of information within the company to facilitate other business operations
    • Manage schedules and deadlines
    • Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
    • Monitor costs and expenses to assist in budget preparation
    • Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
    • Organize and supervise other office activities (recycling, renovations, event planning etc.)
    • Ensure operations adhere to policies and regulations
    • Keep abreast with all organizational changes and business developments

    Key Requirements:

    • Proven experience as administration manager
    • In-depth understanding of office management procedures and departmental and legal policies
    • Familiarity with financial and facilities management principles
    • Proficient in MS Office
    • An analytical mind with problem-solving skills
    • Excellent organizational and multitasking abilities
    • A team player with leadership skills
    • BSc/BA in business administration or relative field
    • Minimum of five (5) of experience
    • Candidate must reside on the Island.

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    Procurement Officer

    Key Responsibilities:

    • Overseeing and supervising employees and all activities of the purchasing department.
    • Preparing plans for the purchase of equipment, services, and supplies.
    • Following and enforcing the company's procurement policies and procedures.
    • Reviewing, comparing, analyzing, and approving products and services to be purchased.
    • Managing inventories and maintaining accurate purchase and pricing records.
    • Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
    • Maintaining good supplier relations and negotiating contracts.
    • Researching and evaluating prospective suppliers.
    • Preparing budgets, cost analyses, and reports.

    Key Requirements:

    • Bachelor’s degree in supply chain management, logistics, or business administration.
    • In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.
    • 5+ years of experience as a procurement officer or in a similar position.
    • Proficiency in Microsoft Office and purchasing software.
    • Good analytical and strategic thinking skills.
    • Supervisory and management experience.
    • Multi-tasking and time-management skills, with the ability to prioritize tasks.
    • Highly organized and detail oriented.

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    Business Operations Manager

    Key Responsibilities:

    • Managing and overseeing the day-to-day operations and staff of both the logistics and procurement units of the business.
    • Developing procurement strategies that are inventive and cost-effective.
    • Identifying new business opportunities and develop existing business accounts.
    • Sourcing and engaging reliable suppliers and vendors.
    • Negotiating with suppliers and vendors to secure advantageous terms.
    • Building and maintaining long-term relationships with vendors and suppliers.
    • Approving purchase orders and organizing and confirming delivery of goods and services.
    • Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.
    • Preparing procurement reports.
    • Directing, optimizing and coordinating full order cycle.
    • Resolving any arising problems or complaints.
    • Assessing competitors by analyzing and summarizing competitor information and trends, identifying sales opportunities.
    • Setting and implementing standard operating procedures, rules and work flow.
    • Supporting senior management with overseeing company sales, marketing, accounting, purchasing, and personnel functions and preparing regular reports.
    • Planning and implementing corrective actions to improve service and transit time performance whilst managing costs.
    • Ensuring riders and other company staff meet and exceed all company targets and standards.

    Key Requirements:

    • Bachelor’s degree (preferably in supply chain management, or business administration).
    • At least 5 years team leadership (Procurement and Logistics teams).
    • In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.
    • Proficient in Microsoft Office Suite
    • Multi-tasking and time-management skills, with the ability to prioritize tasks.
    • Highly organized and detail-oriented.

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    Quality Control Manager

    • The Quality Manager will inspect the final product to make sure it has been built with compliance to legal standards and meets customer expectations. A great quality manager is thorough and observant with an eye for detail.

    Key Responsibilities:

    • Understand customer needs and requirements to develop effective quality control processes
    • Devise and review specifications for products or processes
    • Set requirements for raw material or intermediate products for suppliers and monitor their compliance
    • Ensure adherence to health and safety guidelines as well as legal obligations
    • Supervise inspectors, technicians and other staff and provide guidance and feedback
    • Oversee all product development procedures to identify deviations from quality standards
    • Inspect final output and compare properties to requirements
    • Approve the right products or reject defectives
    • Keep accurate documentation and perform statistical analysis
    • Solicit feedback from customers to assess whether their requirements are met
    • Submit detailed reports to appropriate executives
    • Be on the lookout for opportunities for improvement and develop new efficient procedures

    Key Requirements:

    • Proven experience as quality manager
    • Conscientious and responsible
    • A keen eye for detail and a results driven approach
    • Outstanding communication skills
    • Excellent organizational and leadership skills
    • Proficient in MS Office
    • In depth understanding of quality control procedures and relevant legal standards
    • Excellent math abilities and working knowledge of data analysis/statistical methods
    • BSc/ Ba in business administration or relevant field
    • Certification of quality control is a strong advantage.

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    Head of Operations

    Key responsibilities include:

    • Strategic Alignment: Ensuring alignment between the company's overall strategic vision and the operations of individual entities within the Organization.
    • Operational Efficiency: Implementing processes and systems to enhance efficiency across marketing, data, finance, and technology operations, driving cost savings and productivity gains.
    • Cross-Functional Collaboration: Facilitating collaboration and communication between different departments and entities, fostering innovation and synergy.
    • Performance Monitoring and Analysis: Establishing metrics and KPIs to track the performance of each entity and department, conducting regular analysis to identify areas for improvement.
    • Risk Management: Developing and implementing risk management strategies to mitigate potential risks across all operational areas.
    • Resource Allocation: Optimizing resource allocation across departments and entities, ensuring alignment with strategic priorities and maximizing ROI.
    • Technology Integration: Overseeing the integration of technology solutions to streamline operations and improve decision-making across the organization.
    • Talent Development: Implementing talent development initiatives to build a high-performing team capable of driving the company's growth and success.
    • Stakeholder Management: Engaging with internal and external stakeholders, including investors, partners, and regulators, to ensure alignment and support for the company's objectives.
    • Change Management: Leading change management initiatives to drive organizational transformation and adaptation to evolving market conditions.

    Person Specification:

    • Previous similar experience
    • Consulting experience from Big 4 Consulting firms.
    • Good understanding of key operations trends.
    • Strong analytical, interpersonal, written and verbal skills
    • A proven ability to translate objectives into deliverable design and develop deliverables that address complex situations.
    • Strong presentation skills and group facilitation
    • Demonstrated management skills, including the ability to train and develop staff.

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    Project Supervisor (Interior Design)

    Responsibility:

    • Monitoring and supervising projects from inception to completion.
    • Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
    • Organize workflow and ensure that employees understand their duties or delegated tasks
    • Receive complaints and resolve problems
    • Pass on information from upper management to employees and vice versa
    • Prepare and submit performance reports
    • Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
    • Certifying project sites ok and handing over to the maintenance and marketing teams upon completion.
    • Partner with project managers and discipline leads to manage project timing, priorities, workload
    • Introduce tools/processes/ways-of-working that improve overall work quality and efficiency
    • Managing assigned technical work force and customer satisfaction

    Key Requirements:

    • B.Sc/Tech/B.Eng. Civil Engineering
    • Previous Project Management Experience.
    • Knowledge of design and visualizations software such as AutoCAD.
    • Oral Communication Skills
    • Negotiation Skills
    • Conflict Resolution Skills
    • Design Skills
    • COREN Registration (desirable).

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    Personal Assistant

    Key Responsibilities

    • Providing day-to-day support to the CEO by confirming the day’s priorities, clarifying assignments, and resolving open issues.
    • Ensuring the CEO is organized, on-time, and well prepared for activities and tasks ahead.
    • Maintaining the CEO’s calendar and appointment schedule by planning and scheduling meetings, conferences, and teleconferences.
    • Assisting with preparations for meetings, and / or representing the CEO at meetings in his absence.
    • Accurately recording minutes from meetings and following up with meeting participants.
    • Preparing and retrieving corporate records, documents, and reports on behalf of the CEO.
    • Researching and preparing data and documents for review and presentation to the CEO.
    • Drafting letters and documents and initiating communications on the CEO’s behalf.
    • Making travel and accommodation arrangements and managing travel itinerary on the CEO’s behalf.
    • Functioning as a virtual assistant.
    • Opening, sorting and distributing incoming emails, and other correspondence on behalf of the CEO.
    • Providing general administrative support to the CEO.

    Qualification and Experience Required

    • First degree in any field.
    • Minimum of 3 years similar experience.

    Required Competencies and Skills

    • In-depth understanding of entire MS Office suite.
    • Ability to organise a daily workload by priorities.
    • Ability to meet deadlines in a fast-paced quickly changing environment.
    • A proactive approach to problem-solving with strong decision-making skills.
    • Verbal and written communications skills.
    • Ability to maintain confidentiality and professionalism.

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    Customer Service Representative

    Responsibilities:

    • Manage large amounts of incoming phone calls
    • Generate sales leads
    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts and file documents
    • Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customers

    Requirements and skills

    • Proven customer support experience or experience as a Client Service Representative
    • B.Sc. in business administrative or ant related course.
    • Track record of over-achieving quota
    • Strong phone contact handling skills and active listening
    • Familiarity with CRM systems and practices
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively

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    Senior Property Sales Executive

    • Develop new business relationships, identify prospects and follow through till the sale is closed.
    • Maintain effective relationships with existing clients in order to retain business.
    • Present the company to potential clients through face-to-face meetings, cold calls and emails.
    • Schedule and conduct site visits and follow up effectively with client till closure.
    • Research organizations and individuals to find new business opportunities.
    • Develop quotes, proposals, and arrange business meetings with clients, and close business deals.
    • Build market position by locating, developing, defining, negotiating, and closing business relationships.

    Key Requirements:

    • Minimum 5 years property sales experience (experience selling luxury and exquisite real estate properties will be a major advantage).
    • Bachelor's degree in Sales, Marketing or a relevant field of study.
    • Strong client relationship management skills.
    • Excellent negotiation skills.
    • Passionate to make a significant contribution to a rapidly growing organization.
    • Market research experience.
    • A proactive self-starter who can operate both individually and as part of a team.
    • Superior presentation and excellent oral and written communication skills.

    Method of Application

    Interested and qualified candidates should send their most up-to-date Curriculum Vitae (CV) to: recruitment@amyconsulting.com.ng 

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