Job Vacancies at Palmpay

Key Duties and Responsibilities

• Conduct assessments to define and analyze possible risks
• Evaluate the gravity of each risk by considering its consequences
• Audit processes and procedures
• Develop risk management controls and systems
• Design processes to eliminate or mitigate potential risks
• Create contingency plans to manage crises
• Evaluate existing policies and procedures to find weaknesses
• Prepare reports and present recommendations
• Help implement solutions and plans
• Evaluate employees’ risk awareness and train them when necessary
• Identify and assess risks inherent in the company’s products, services, processes, and systems (e.g., cyber risks, financial fraud, regulatory compliance, and credit risks).
• Collaborate with various departments to ensure that effective risk mitigation measures are in place across all areas of the business.
• Ensure that adequate safeguards, firewalls, and data protection measures are in place to protect both customer and company data.
• Regularly review regulatory changes and advise senior management on the potential impact on the company’s risk profile.
• Develop, implement, and maintain an Enterprise Risk Management (ERM) framework that aligns with industry best practices and company objectives.
• Ensure that risk-related policies and procedures are clearly documented and accessible to relevant stakeholders.
• Prepare and present comprehensive risk reports to the executive team, board of directors, and regulatory authorities as required.
• Develop and maintain business continuity and disaster recovery plans to ensure operational resilience in the event of a disruption or crisis
• Collaborate with the compliance, legal, finance, IT, and operations teams to ensure that risk management efforts are integrated throughout the organization.

Education and Work Experience

• A bachelor’s degree in Finance, Business, Risk Management, or a related field. A master's degree or professional certifications (e.g., FRM, PRM, or CRM) is preferred.
• Must have completed NYSC
• 5-6 years of experience in KYC/AML process, compliance, operations, risk & control functions
• Strong knowledge of fintech regulations and their impact on the business.
• Experience in cybersecurity risk management, financial risk modeling, and compliance regulations.
• Previous experience working with senior leadership to develop risk management strategies.

go to method of application »

The Social Media Marketing Operations Specialist will be responsible for managing and optimizing PalmPay’s Wealth social media presence to drive engagement, brand awareness, and customer acquisition. This role involves planning and executing social media strategies, monitoring campaign performance, and ensuring seamless coordination of social media marketing activities across platforms for Wealth Business Department.

Job Responsibilities

1. Be responsible for the operation of official accounts of PalmPay wealth on platforms such as Facebook, TikTok, YouTube, and Instagram etc.
2. Take charge of the fan operation of official accounts, including increasing the number of fans, enhancing fan activity, and maintaining fan relationships.
3. Create and release promotional content of PalmPay wealth on social media.
4. Collaborate with KOLs (Key Opinion Leaders) and KOCs (Key Opinion Consumers) to expand the awareness and brand influence of PalmPay wealth.
5. Conduct joint activities with cooperative financial institutions, integrate the marketing resources of both parties for co-marketing.

Job Requirements

1. Have more than 5 years of work experience in social media-related fields and hold a bachelor's degree or above.
2. Possess good communication and business skills, and be able to cooperate well with influencers, media, and financial institutions.
3. Have a good sense of the Internet, and those with media and influencer resources will be given priority.
4. Be highly goal-oriented, with a strong sense of work responsibility and self-motivation.
5. Have a financial background or a strong interest in financial management.