Job Vacancies at Marriott International

Position Summary

• Ensure staff is working together as a team.
• Inspect grooming and attire of staff and rectify any deficiencies.
• Communicate with guests, other employees, or departments to ensure guest needs are met.
• Respond to and try to fulfill any special banquet event arrangements.
• Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
• Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems.
• Document pertinent information in appropriate department logbook.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Develop and maintain positive working relationships with others, and support team to reach common goals.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested.

Requirement

• Candidates should possess relevant qualifications.

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Job Summary

• Assists the Sous Chef in ensuring the quality, consistency and production of areas of responsibility in kitchen.
• Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions.
• Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.

Core Work Activities
Ensuring Culinary Standards and Responsibilities are Met:

• Supervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications.
• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop).
• Communications production needs to key personnel.
• Produces production prep list.
• Assists in developing daily and seasonal menu items.
• Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department).
• Assists in estimating daily restaurant production needs.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented and creates decorative food displays.

Leading Kitchen Team:

• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Leads shift teams while personally preparing food items and executing requests based on required specifications.
• Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensuring and maintaining the productivity level of employees.
• Ensures employees are cross-trained to support successful daily operations.
• Ensures employees understand expectations and parameters.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Assumes duties of the Sous Chef in his/her absence.
• Assists Chef in daily line up and conducts in his/her absence.

Establishing and Maintaining Kitchen Goals:

• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Effectively investigates, reports and follows-up on employee accidents.
• Knows and implements company safety standards.

Ensuring Exceptional Customer Service:

• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Empowers employees to provide excellent customer service.
• Handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.

Managing and Conducting Human Resource Activities:

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.
• Manages employee progressive discipline procedures.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Uses all available on the job training tools for employees.
• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.

Additional Responsibilities:

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.

Candidates Profile
Education and Experience:

• High School Diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

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Job Summary

• Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints.
• Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.

Core Work Activities

• Managing Department Operations and Budgets
• Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Ensures consistent workflow to minimize peaks and valleys in production.
• Brings issues to the attention of the department manager and Human Resources as necessary.
• Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.
• Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
• Orders cleaning supplies and uniforms within budget.
• Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.
• Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.
• Works effectively with the Engineering department on Laundry equipment maintenance needs.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
• Operates all department equipment as necessary and reports malfunctions.
• Develops, maintains and uses effective back-up plans for breakdowns.
• Evaluates and implements new techniques, supplies and equipment.

Leading Discipline Teams:

• Ensuring and maintaining the productivity level of employees.
• Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encouraging and building mutual trust, respect, and cooperation among team members.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Providing and Ensuring Exceptional Customer Service:

• Providing services that are above and beyond for customer satisfaction and retention.
• Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.

Managing and Conducting Human Resources Activities

• Ensuring employee success and event success recognitions are taking place in all shifts.
• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.
• Supervises staffing levels to ensure that operational needs and financial objectives are met.
• Effectively schedules employees to business demands and tracks employee time and attendance.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Manages employee progressive discipline procedures.
• Manages the employee performance appraisal process.
• Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.

Candidate Profile
Education and Experience:

• High School Diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.

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The Impact You’ll Make

• You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine.
• Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations.
• Your hard work pays off when a dish that you’ve thoughtfully helped to prepare has guests raving and anxious to return.

What You’ll Be Doing

• Prepare fresh ingredients for cooking according to recipes/menu
• Cook food and prepare top-quality menu items in a timely manner
• Test foods to ensure proper preparation and temperature
• Operate kitchen equipment safely and responsibly
• Ensure the proper sanitation and cleanliness of surfaces and storage containers

What We’re Looking For

• Great teamwork skills and attention to detail
• Positive outlook and outgoing personality
• Previous kitchen experience is a big plus
• This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required.
• Prior to employment, we’ll ask you to complete safety training and certification.

Rewards for Work, Benefits for your Lifestyle
You’ll be supported in and out of the workplace through:

• Discounts on hotel rooms, gift shop items, food and beverage
• Learning and development opportunities
• Recognition programs
• Wellbeing programs
• Encouraging management
• Team-spirited colleagues.

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Job Summary

• Oversees the day-to-day execution of general ledger impacted processes, including support to clients/departments as they work with and understand these processes.
• Directs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution. Supervises other Finance and Accounting employees in areas relating to general ledgers, subsidiary ledgers and related reporting.

Core Work Activities
Managing Work, Projects, and Policies:

• Coordinates and implements accounting work and projects as assigned.
• Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.
• Complies with Federal and State laws applying to fraud and collection procedures.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
• Balances credit card ledgers.
• Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.

Maintaining Finance and Accounting Goals:

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Submits reports in a timely manner, ensuring delivery deadlines.
• Ensures profits and losses are documented accurately.
• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
• Maintains a strong accounting and operational control environment to safeguard assets.
• Completes period end function each period.
• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.

Demonstrating and Applying Accounting Knowledge:

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Demonstrates knowledge of return check procedures.
• Demonstrates knowledge of the Gross Revenue Report.
• Demonstrates knowledge and proficiency with write off procedures.
• Demonstrates knowledge and proficiency with consolidated deposit procedures.
• Keeps up-to-date technically and applying new knowledge to your job.
• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Managing and Conducting Human Resource Activities:

• Supports the development, mentoring and training of employees.
• Provides constructive coaching and counseling to employees.
• Trains people on account receivable posting techniques.

Additional Responsibilities:

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Demonstrates personal integrity.
• Uses effective listening skills.
• Demonstrates self confidence, energy and enthusiasm.
• Manages group or interpersonal conflict effectively.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Manages time well and possesses strong organizational skills.
• Presents ideas, expectations and information in a concise well organized way.
• Uses problem solving methodology for decision making and follow up.
• Makes collections calls if necessary.

Candidates Profile
Education and Experience:

• 4-year Bachelor's Degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.

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Position Summary

• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
• Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Record, store, and/or analyze information using property software.
• Maintain accurate electronic spreadsheets for financial and accounting data. Complete period-end closing procedures and reports as specified.
• Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
• Access computerized financial information to answer general questions as well as those related to specific accounts.
• Generate finance/accounting reports from computer system as needed.
• Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
• Code documents according to company policies and procedures.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.

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Position Summary & Responsibilities

• Follow all company policies and procedures; protect company assets.
• Address guests’ service needs. Exchange information with other employees using electronic devices.
• Develop and maintain positive working relationships with others.
• Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment.
• Refer major problems or defective products to vendors/technicians.
• Respond to program error messages by finding and correcting problems or terminating the program.
• Enter commands and activate controls on computer and peripheral equipment.
• Inspect, test, and diagnose computer equipment and systems.
• Maintain inventory of all technology devices.
• Maintain computer networks, support server system(s), and supporting software.
• Provide network communications support.
• Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity.
• Perform system backups.
• Provide end-user support.
• Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use.
• Install, configure, and modify workstations.
• Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Secure all backup tapes and computer/telephone rooms.
• Educate users regarding procedures for securing Personal Identifiable Information (PII).
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

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Position Summary

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
• Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness.
• Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces.
• Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

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Position Summary

• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
• Set up accurate accounts for each guest according to their requirements.
• Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing.
• Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met.
• Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts.
• Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
• Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.
• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards.
• Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

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Position Summary

• Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
• Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials).
• Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
• Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Comply with quality assurance expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Requirement

• Candidates should possess relevant qualifications.

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Position Summary & Responsibilities

• Wipe down fitness center machines and remove towels, trash, and debris from fitness center area.
• Maintain an adequate supply of cups and water in recreation area.
• Clean fitness and recreation area restrooms and showers.
• Obtain, fold, and stack towels according to company procedures.
• Distribute lockers and towels to guests.
• Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
• Provide information to guests about available recreation facilities and activities.
• Promote a fun and relaxing atmosphere for guests.
• Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
• Provide assistance to injured guests until the arrival of emergency medical services.
• Promote the rules and regulations of the recreation facility.
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards.
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Move over sloping, uneven, or slippery surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested.

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Job Summary

• The position champions and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees
• The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment.

Core Work Activities
Supporting Strategic Planning and Decision Making:

• Analyzes financial data and market trends.
• Assists in analyzing information, forecasts sales against expenses and creates annual budget plans.
• Compiles information, analyzes and monitors actual sales against projected sales.
• Assists in developing means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
• Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.
• Thinks creatively and practically to develop, execute and implement new business plans
• Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.
• Implements a system of appropriate controls to manage business risks.

Leading Accounting Teams:

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Communicates the goals and the owner priorities to subordinates in a clear and precise manner.
• Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.
• Holds staff accountable for successful performance.

Developing and Maintaining Finance and Accounting Goals:

• Supports property strategy from a finance and accounting perspective
• Submits reports in a timely manner, ensuring delivery deadlines.
• Ensures Profits and Losses are documented accurately.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Ensures appropriate corrections are made to audit results if necessary.
• Reviews audit issues to ensure accuracy.

Managing Projects and Policies:

• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
• Generates and providing accurate and timely results in the form of reports, presentations, etc.
• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).
• Oversees internal, external and regulatory audit processes.
• Ensures compliance with Standard Operating Procedures (SOPs).
• Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).

Anticipating and Delivering on the Needs of Key Stakeholders:

• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
• Understands the owners' perspective and ROI expectations.
• Anticipates and addresses owner needs and involves ownership in key decisions.
• Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.
• Advises the GM and executive committee on existing and evolving operating/financial issues.
• Facilitates critique meetings to review information with management team.
• Attends owners meetings in order to provide context and explanation for financial results.
• Attends meetings and communicates with the owners, understanding the priorities and strategic focus.
• Demonstrates a commitment to meeting the needs of all key stakeholders.
• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.

Managing and Conducting Human Resource Activities:

• Ensures team members are cross-trained to support successful daily operations.
• Ensures property policies are administered fairly and consistently.
• Ensures new hires participate in the department’s orientation program.
• Ensures new hires receive the appropriate new hire training to successfully perform their job.
• Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.

Candidate Profile
Education and Experience:

• 4-year Bachelor's Degree in Finance and Accounting or related major; no work experience required.

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Position Summary

• Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures.
• Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
• Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
• Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.
• Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.
• Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

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Job Summary

• Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development.
• Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.

Core Work Activities
Assisting in Managing Recruitment and Hiring Process:

• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
• Assists in establishing and maintains contact with external recruitment sources.
• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
• Assists in monitoring candidate identification and selection process.
• Performs quality control on candidate identification/selection.

Assisting in Administering and Educating Employee Benefits:

• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
• Assists with unemployment claim activity reports.
• Attends unemployment hearings and ensures property is properly represented, as needed.

Assisting in Managing Employee Development:

• Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
• Ensures attendance by all new hires and participation of the leadership team in training programs
• Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Assisting in Maintaining Employee Relations:

• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
• Partners with Loss Prevention to conduct employee accident investigations, as necessary.
• Communicates performance expectations in accordance with job descriptions for each position.

Assisting in Managing Legal and Compliance Practices:

• Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
• Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
• Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.
• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
• Communicates property rules and regulations via the employee handbook.
• Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
• Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
• Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.

Candidate Profile
Education and Experience:

• High School Diploma or GED; 2 years experience in the human resources, management operations, or related professional area.

OR

• 2 year Degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.

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The Impact You’ll Make

• When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect.
• Everything is exactly in its place.
• Crisp, pressed linens.
• Perfectly placed pillows.
• A sparkling mirror.
• Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us.
• That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.

What You’ll Do

• Replace guest amenities and supplies in rooms
• Make beds and fold sheets
• Remove trash, dirty linens and room service items
• Greet guests and take care of requests
• Straighten desk items, furniture and appliances
• Dust, polish and remove marks from walls and furnishings
• Vacuum carpets and floor care duties

What We’re Looking For

• A warm, people-oriented demeanor
• A team-first attitude
• A gift for paying attention to the smallest details
• This role requires the ability to move and lift up to 25 lbs.
• Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required.
• Prior to employment, we’ll ask you to complete safety training and certification.

Perks you Deserve
We’ll support you in and out of the workplace by offering:

• Team-spirited coworkers
• Encouraging management
• Wellbeing programs
• Learning and development opportunities
• Discounts on hotel rooms, gift shop items, food and beverage
• Recognition programs.