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  • Posted: May 27, 2022
    Deadline: Not specified
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    Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. The company operates and fran...
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    Supervisor, Banquet Operations

    Position Summary

    • Ensure staff is working together as a team.
    • Inspect grooming and attire of staff and rectify any deficiencies.
    • Communicate with guests, other employees, or departments to ensure guest needs are met.
    • Respond to and try to fulfill any special banquet event arrangements.
    • Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
    • Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems.
    • Document pertinent information in appropriate department logbook.
    • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
    • Develop and maintain positive working relationships with others, and support team to reach common goals.
    • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
    • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
    • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
    • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
    • Ensure adherence to quality expectations and standards.
    • Read and visually verify information in a variety of formats (e.g., small print).
    • Stand, sit, or walk for an extended period of time or for an entire work shift.
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
    • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
    • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
    • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
    • Perform other reasonable job duties as requested.

    Requirement

    • Candidates should possess relevant qualifications.

    Method of Application

    Interested and qualified? Go to Marriott International, Inc. on jobs.marriott.com to apply

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