Jobs at MacTay Consulting

Responsibilities

• Developing a growth strategy for different sectors of the business, focused both on financial gain and clients' satisfaction.
• Conducting research to identify new markets and client's needs. Including using analytical methods.
• Organising business meetings with prospective clients.
• Building long-term relationships with new and existing clients among other responsibilities.

Requirements

• Bachelor’s degree in any field of study
• Proven work experience as a business development manager.
• Good communication and negotiation skills.
• Market/Industry knowledge.
• Proficiency in MS Office.

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Job Description

• This role involves overseeing and managing the supply chain processes for the business unit, ensuring efficient operations and implementing strategies to improve productivity and product quality.

Responsibilities

• Contribute to the design and implementation of the supply chain strategy for the product within the unit.
• Develop and implement business plans for the unit, conduct reviews and briefing and lead the team towards the attainment of set goals.
• Ensure optimal utilization of resources and enhance maximum efficiency by eliminating controllable losses.
• Ensure compliance with all applicable laws and regulations and coordination with local governing bodies and authorities.
• Assess and analyse market conditions and market information to support business decisions in the unit.
• Collaborate with the team on regular business review and continuous improvement initiatives.
• Manage team members and evaluate their performance.
• Adhere to the high ethical and professional standards.

Qualification

• A minimum of a Bachelor's Degree.

Requirements:

• Graduate with 1 - 3 years of post-qualification industry experience.
• An understanding of how, and the willingness to go the extra mile, to bring added business value.
• Self-driven with a strong result orientation.
• Excellent communication and leadership skills.
• Strong financial acumen, ability to read and comprehend tasks such as counterparty and credit risk management.
• Project management and effective implementation and assessment of various projects in the unit.
• Organisation Skills and attention to details.
• Experience with Microsoft Office Suite.
• Effective coaching, facilitation, presentation, and team-building skills.
• Previous experience in Sales, Supply chain and Operations would be an added advantage

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Responsibilities

• Day-to-day operational management of the MCCs and ensuring collection targets are met for each MCC.
• Manage the cold chain distribution network.
• Manage sales and customer relationships for raw milk collected.
• Manage relationship with the local co-operative bodies and the farmers.
• Liaising with various statutory bodies, regulators and government organizations involved in the value chain.
• Design and implement various capacity building activities and sustainability programmers for the farmers.
• Liaising with our media partners and effectively managing public relations.

Qualifications / Requirements

• Bachelor’s Degree in Dairy Science, Animal Science, Agriculture or a related discipline.
• Strong understanding of the dairy industry, including knowledge of dairy farming practices, milk production processes, milk collection and transportation systems.
• Familiarity with relevant regulations and quality standards.
• Proficiency in supply chain management principles.
• Strong project management skills, including resource allocation, budgeting, risk management, and stakeholder communication.
• Strong leadership and team management skills.
• Excellent communication and collaboration skills.
• Knowledge of Hausa/Fulani language is essential.

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Responsibilities

• Manage incoming calls and customer service inquiries
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies

Qualifications

• Minimum of one year of experience
• OND
• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school diploma or equivalent