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Overview
- The M&E Advisor provides technical leadership and project oversight for the program's Strategic Information (SI) component. This includes all monitoring, evaluation, analytics, and reporting of performance and results for the project. The Advisor will work with program and technical staff to maintain accurate, up-to-date, and comprehensive monitoring frameworks and will provide guidance and supervisory support to other M&E specialist/officers and, including strengthening Government M&E systems on the project.
- Reporting to the Project Director and working closely with QI project senior management, Jhpiego M&E director, government counterparts, and donors, the Advisor will ensure that high-quality, timely, and harmonized data are collected, managed, analyzed, and reported in line with national data systems, donor requirements, and Jhpiego standards. The role will lead development and implementation of the Project Monitoring and Evaluation Plan (PMEP), results frameworks, indicators, data collection tools, and supervise reporting mechanisms across state. The role will champion digital M&E systems, including HMIS platforms, web-based reporting tools, use of AI, dashboards, and community reporting systems, ensuring interoperability, data integrity, and audit readiness, ensuring advanced data analytics, availability of credible evidence for donor reporting and strategic engagement, and promote systematic use of data to support accountability, adaptive management, and QI performance improvement across the project
Responsibilities
M&E Leadership, Strategy & System Design
- Provide leadership and direction on M&E activities to ensure technical and financial integrity to achieve the project’s goal, objectives and targets.
- Lead the design, development and implementation of project monitoring and evaluation framework, indicators and tools related to data management, collection, aggregation and data quality assessment and QA/QI to guide state-level activities
- Oversee real-time data use, including facilitating monthly and quarterly data review meetings and track progress, results, and outcomes of the project across all implementation levels.
- Implement remediation efforts to address identified gaps and challenges for the project at both the national and state levels.
- Strengthen the use of data at all project levels for program monitoring and improvement.
- Support program reporting to donors and the Government of Nigeria (GON) - Lead preparation and quality assurance of M&E sections of donor reports, proposals, and technical deliverables, ensuring accuracy and alignment with approved results frameworks.
- Ensure alignment of project M&E systems withnational HMIS structures, Global Fund M&E frameworks, and Jhpiego corporate systems.
- Develop annualM&E workplans and budgets, and track delivery of M&E milestones and deliverables.
- Conduct deep dives and analytics of QI project data a linking with patient level outcomes to strengthen predictive QI interventions
- Develop knowledge products including analytical reports, abstract, manuscripts, dashboards, briefs, presentations, case studies, and learning summaries for government, donors, and partners.
Capacity Building & State-Level M&E Support
- Providetechnical oversight, mentorship, and capacity strengthening to State-level M&E Officers/Specialists, ensuring consistency, quality, and compliance across states.
- Facilitate training and workshops related to data analysis, dissemination, and use of information.
- Support and guide capacity building for M&E/SI activities through training, mentorship, and supervision.
- Initiate and maintain strong ties with stakeholders, including the Ministry of Health (MOH) and other government agencies
- Build capacity ofnational, state, LGA, facility, and community stakeholders on M&E concepts, data quality assurance, analysis, visualisation, and routine data use.
- Strengthen the institutionalization of Integrated Health Data Management Team (IHDMT)platforms to improve data harmonisation, routine data review, and data use at national and state levels.
Digital Innovation, Data Systems & QI Measurement
- Lead the design, piloting, and scale-up of innovative digital technologies and artificial intelligence (AI)to strengthen monitoring, learning, and decision-making within the QI program. This includes introducing digital tracking dashboards used by patients and health care workers to identify gaps in quality of care at service delivery points and to support application of QI methodologies (e.g., PDSA cycles) to address identified gaps.
- Provide MEL leadership to supportexpansion and strengthening of community-based health workers (CBHWs), in line with national guidelines, to improve service delivery, community-level data capture, referral linkages, and continuity of care for HIV, TB, Malaria, RMNCH, and other priority health services.
- Ensure QI measurement frameworks and M&E tools adequately capturefacility and community-level performance, including identification of priority quality gaps within and use of QI approaches to improve community service delivery, referral effectiveness, and client outcomes.
- Lead thedesign, development, and implementation of a robust community-based health worker reporting system, including a mobile application and electronic reporting platform, to enable timely, accurate, and user-friendly reporting from community to facility and LGA levels.
- Ensure data systems areintegrated with national HMIS and project MEL platforms, promoting interoperability, data harmonization, and routine use of data for planning, supervision, and quality improvement.
- Build capacity ofState MERL Specialist to support health workers, community-based health workers, supervisors, and government counterparts to effectively use digital tools, dashboards, and reporting systems for data-driven decision-making and continuous quality improvement.
- Generate and synthesize evidence fromfacility- and community-level digital data systems, including AI-enabled analytics, to inform program adaptation, donor reporting, learning products, and strategic engagement with government and partners.
- Perform other duties as assigned by the supervisor.
Required Qualifications
- Master’s degree in public health, Statistics, Epidemiology, Geography and other related areas
- Ten (10) years of experience in monitoring and evaluation in international development programs with f ive (5) years practical or demonstrable experience in monitoring and evaluation or data management.
- Demonstrated working knowledge of Nigerian health and social service information systems and monitoring and evaluation processes as it relates to data collection for performance-based reporting and use of data.
- Demonstrated written, presentation, communication and organizational skills in English
- Demonstrated ability to perform complex data analytics utilizing software such as Microsoft Excel, STATA, Tableau, PowerBI, and/or other analytic software.
- Demonstrated ability to perform robust data extraction from internal and external information systems.
- Demonstrated ability to portray complex data sets in easy-to-understand formats, including visualizations.
- Familiarity with the Nigerian public health sector and non-governmental organizations (NGOs) is highly desirable.
- Ability to travel within Nigeria.
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Overview
- The Program Assistant (PA) will provide day-to-day programmatic, technical, and administrative support to ensure the smooth implementation and coordination of the Quality Improvement (QI) Project at national and state levels. The role supports project operations, implementation monitoring, documentation, reporting, and logistics, contributing to timely delivery of activities in line with approved workplans, budgets, and Jhpiego methodologies.
- The Program Assistant will play a critical support role in tracking implementation progress, coordinating activities with state teams and partners, maintaining program management tools, and supporting reporting and knowledge documentation, ensuring that project activities are implemented efficiently and in compliance with scope, quality, and budget requirements.
Responsibilities
Program Implementation & Coordination Support
- Supportimplementation, management, monitoring, and reporting of the Quality Improvement project across supported states.
- Assist in development and tracking ofworkplans, activity schedules, and budgets, and support alignment of implementation with approved plans.
- Liaise withGovernment of Nigeria (GoN) stakeholders and implementing partners to support coordination, monitoring, and follow-up of program activities.
- Support the Program Officer and technical teams to ensure activities are implemented in line withapproved implementation plans and Jhpiego methodologies and principles.
Monitoring, Reporting & Documentation
- Assist in preparation ofmonthly, quarterly, and annual program reports, including collation of inputs from state and technical teams.
- Support development ofhuman-interest stories, bulletins, factsheets, technical briefs, abstracts, and other publications related to QI interventions.
- Support gathering and synthesis oftechnical updates for program planning, trainings, evaluations, and learning activities.
- Assist withdrafting, editing, and proofreading of technical materials and program reports as requested by supervisors.
Program Management Tools & Data Support
- Supportcollation, harmonization, and regular updating of program management tools, including scorecards, stakeholder databases, fund request, GSRs, facility directories, and other trackers as required.
- Support basic review and organisation of program data and documentation to inform planning, reporting, and decision-making.
Logistics, Administration & Office Support
- Work withFinance and Administration teams to coordinate logistics for program activities, including meetings, trainings, workshops, and field engagements.
- Draft routinecorrespondence to partners, NGOs, and other agencies as requested.
- Maintain organizedproject files and records, and support dissemination of project information among project teams.
- Schedule and supportvisitors, meetings, workshops, and brown-bag sessions, ensuring logistics arrangements are in place.
- Takemeeting notes/minutes and ensure timely dissemination and follow-up on action points.
- Generate GSRs and activity profiles for technical and program teams
- Collate MOVs, review and share with admin and finance teams following team review for payment and document
Capacity Development & Partner Engagement Support
- Support the Program and technical teams incapacity development activities for state teams, implementing agencies, and partners.
- Work with partners to periodicallyassess quality of collaboration, support effective communication, and flag issues for timely resolution.
- Support coordination of training and learning activities for state and partner staff.
Knowledge Support & Continuous Learning
- Support documentation and dissemination oflessons learned, best practices, and program updates.
- Remain informed on current developments inQuality Improvement and relevant disease program areas (e.g., HIV, TB) through literature review and internal learning, and flag relevant implications for project activities.
Other Duties
- Perform any other programmatic or administrative duties as assigned by the supervisor.
Required Qualifications
- Bachelor’s degree in public health, Health Sciences, Sciences, Nursing, Project Management, health programs, or data-driven health interventions.
- Strong analytical, documentation, and technical writing skills.
- Ability to work closely with multidisciplinary technical teams and learn rapidly.
- Strong attention to detail and commitment to technical quality.
- Willingness to travel periodically to support state-level technical activities.
Knowledge, Skills and Abilities:
- Prior exposure to QI collaboratives, supportive supervision, or learning health systems.
- Familiarity withdigital health tools or QI dashboards.
- Interest inresearch, learning, and continuous improvement.
- Strong problem-solving mindset and curiosity.
- Familiarity with Nigeria’s health systems and reporting structure and demonstrated ability to collaborate with government level officials to strengthen program implementation
- Excellent writing and communications skills, including demonstrated technical writing skills for publication
- Ability to work effectively with diverse international teams and willingness to learn and empower others
- Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
- References will be required.
- Demonstrated ability in working and collaborating with a wide range of local and international partner organizations
- Demonstrated experience in maintaining donor relations
- Excellent skills in facilitation, team building and coordination
go to method of application »
Overview
- The Program Assistant (PA) will provide day-to-day programmatic, technical, and administrative support to ensure the smooth implementation and coordination of the Quality Improvement (QI) Project at national and state levels. The role supports project operations, implementation monitoring, documentation, reporting, and logistics, contributing to timely delivery of activities in line with approved workplans, budgets, and Jhpiego methodologies.
- The Program Assistant will play a critical support role in tracking implementation progress, coordinating activities with state teams and partners, maintaining program management tools, and supporting reporting and knowledge documentation, ensuring that project activities are implemented efficiently and in compliance with scope, quality, and budget requirements.
Responsibilities
Program Implementation & Coordination Support
- Supportimplementation, management, monitoring, and reporting of the Quality Improvement project across supported states.
- Assist in development and tracking ofworkplans, activity schedules, and budgets, and support alignment of implementation with approved plans.
- Liaise withGovernment of Nigeria (GoN) stakeholders and implementing partners to support coordination, monitoring, and follow-up of program activities.
- Support the Program Officer and technical teams to ensure activities are implemented in line withapproved implementation plans and Jhpiego methodologies and principles.
Monitoring, Reporting & Documentation
- Assist in preparation ofmonthly, quarterly, and annual program reports, including collation of inputs from state and technical teams.
- Support development ofhuman-interest stories, bulletins, factsheets, technical briefs, abstracts, and other publications related to QI interventions.
- Support gathering and synthesis oftechnical updates for program planning, trainings, evaluations, and learning activities.
- Assist withdrafting, editing, and proofreading of technical materials and program reports as requested by supervisors.
Program Management Tools & Data Support
- Supportcollation, harmonization, and regular updating of program management tools, including scorecards, stakeholder databases, fund request, GSRs, facility directories, and other trackers as required.
- Support basic review and organisation of program data and documentation to inform planning, reporting, and decision-making.
Logistics, Administration & Office Support
- Work withFinance and Administration teams to coordinate logistics for program activities, including meetings, trainings, workshops, and field engagements.
- Draft routinecorrespondence to partners, NGOs, and other agencies as requested.
- Maintain organizedproject files and records, and support dissemination of project information among project teams.
- Schedule and supportvisitors, meetings, workshops, and brown-bag sessions, ensuring logistics arrangements are in place.
- Takemeeting notes/minutes and ensure timely dissemination and follow-up on action points.
- Generate GSRs and activity profiles for technical and program teams
- Collate MOVs, review and share with admin and finance teams following team review for payment and document
Capacity Development & Partner Engagement Support
- Support the Program and technical teams incapacity development activities for state teams, implementing agencies, and partners.
- Work with partners to periodicallyassess quality of collaboration, support effective communication, and flag issues for timely resolution.
- Support coordination of training and learning activities for state and partner staff.
Knowledge Support & Continuous Learning
- Support documentation and dissemination oflessons learned, best practices, and program updates.
- Remain informed on current developments inQuality Improvement and relevant disease program areas (e.g., HIV, TB) through literature review and internal learning, and flag relevant implications for project activities.
Other Duties
- Perform any other programmatic or administrative duties as assigned by the supervisor.
Required Qualifications
- Bachelor’s degree in public health, Health Sciences, Sciences, Nursing, Project Management, health programs, or data-driven health interventions.
- Strong analytical, documentation, and technical writing skills.
- Ability to work closely with multidisciplinary technical teams and learn rapidly.
- Strong attention to detail and commitment to technical quality.
- Willingness to travel periodically to support state-level technical activities.
Knowledge, Skills and Abilities:
- Prior exposure to QI collaboratives, supportive supervision, or learning health systems.
- Familiarity withdigital health tools or QI dashboards.
- Interest inresearch, learning, and continuous improvement.
- Strong problem-solving mindset and curiosity.
- Familiarity with Nigeria’s health systems and reporting structure and demonstrated ability to collaborate with government level officials to strengthen program implementation
- Excellent writing and communications skills, including demonstrated technical writing skills for publication
- Ability to work effectively with diverse international teams and willingness to learn and empower others
- Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
- References will be required.
- Demonstrated ability in working and collaborating with a wide range of local and international partner organizations
- Demonstrated experience in maintaining donor relations
- Excellent skills in facilitation, team building and coordination
go to method of application »
Overview
- The Senior Quality Improvement (QI) Specialist provides clinical and technical leadership for the design, implementation, scale-up, and institutionalization of Quality Improvement (QI) approaches across states, LGAs, health facilities, and communities. The role is hands-on, field-oriented, and clinically grounded, with direct responsibility for ensuring high-fidelity application of QI tools, methods, and standards, particularly in high-volume and high-burden facilities and communities.
- Working closely with the QI Advisor and State Team Lead, the Senior QI Specialist will supervise and mentor QI Specialists, provide technical backstopping to complex service delivery settings, and lead the integration of clinical quality and patient-centred care across HIV, TB, Malaria, RMNCH, and community health platforms. The role serves as a visible technical authority for QI at state and LGA levels.
Responsibilities
Clinical & Technical Leadership in Quality Improvement
- Provide advanced clinical and technical leadership, together with the QI Advisor, for the design, implementation, expansion, and institutionalization of Quality Improvement (QI) and Leadership & Management (L&M) interventions across states, LGAs, facilities, and communities.
- Lead rigorous application of QI methodologies (e.g., PDSA cycles, root cause analysis, process mapping, driver diagrams, run charts) to address complex clinical quality gaps, patient flow challenges, and service delivery bottlenecks—particularly in high-volume and high-burden facilities and communities.
- Serve as thetechnical authority on QI standards, indicators, tools, and measurement, ensuring fidelity, clinical rigor, and consistency across all service delivery platforms.
Supervision, Capacity Building & High-Volume Facility Backstopping
- Supervise, mentor, and coach QI Specialistsand provide technical oversight to government QI teams to strengthen coaching, supportive supervision, data use, and implementation fidelity.
- Lead and supportQI capacity building through training, on-site mentoring, skills-building, peer-to-peer learning, and clinical improvement collaboratives using blended in-person and virtual approaches, including support to monthly Leadership & Management meetings.
- Providedirect technical backstopping to high-volume and high-burden facilities and communities demonstrating complex clinical, operational, or data-quality challenges, ensuring quality, safety, and patient-centred care.
Integrated Service Delivery, Scale-Up, Digital Innovation & Data Use
- Guide and support the integration of HIV, TB, Malaria, RMNCH, and community interventions at service delivery points using QI approaches to improve coordination of care and patient-level outcomes.
- Provide senior technical oversight for expansion and scale-up of QI into new LGAs, facilities, and communities, ensuring quality is maintained during rapid growth and adaptations remain context-appropriate.
- Provide technical leadership for the use of HMIS and digital QI tools, including DHIS2, facility registers, dashboards, and digital reporting platforms.
- Strengthen data analysis, interpretation, and visualization to support real-time decision-making, performance monitoring, and continuous improvement at facility, LGA, and state levels.
Government Engagement, Institutionalization, Learning & Knowledge Management
- Support integration of QI intoroutine government systems by strengthening technical linkages with Ministries of Health, LGAs, and relevant agencies, and contributing to institutionalization, ownership, and sustainability.
- Serve as a senior technical liaison with government counterparts, partners, and professional bodies, and represent Jhpiego in high-level technical forums, coordination meetings, and learning platforms related to Quality Improvement.
- Contribute to program planning (workplans, SOPs, technical tools, indicators, and guidance) and coordination with government.
- Lead learning, documentation, and knowledge management, including synthesis of data-driven evidence, lessons learned, case studies, success stories, donor deliverables, presentations, and dissemination of best practices.
Required Qualifications
- Health professional qualification (Medical Doctor, Nurse, Midwife, Public Health, or related clinical discipline).
- Minimum of 7 - 10 years of experience in public health program implementation with strong emphasis on clinical Quality Improvement and service delivery.
- Demonstrated experienceleading and supervising QI teams and supporting complex, high-volume health facilities.
- Proven experience integratingHIV, TB, Malaria, RMNCH, and community health services using QI methodologies.
- Strong experience working withgovernment counterparts at state and LGA levels.
- Experience supportingdigital health tools, dashboards, or data-driven QI is an advantage.
- Excellent facilitation, mentoring, analytical, and technical writing skills.
- Proven ability to manage complexity, multiple stakeholders, and multi-state programs.
- Willingness to travel extensively within assigned states.
Knowledge, Skills and Abilities:
- Familiarity with Nigeria’s health systems and reporting structure and demonstrated ability to collaborate with government level officials to strengthen program implementation
- Excellent writing and communications skills, including demonstrated technical writing skills for publication
- Ability to work effectively with diverse international teams and willingness to learn and empower others
- Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
- References will be required.
- Demonstrated ability in working and collaborating with a wide range of local and international partner organizations
- Demonstrated experience in maintaining donor relations
- Excellent skills in facilitation, team building and coordination
go to method of application »
Overview
- The Senior Health Systems Strengthening Program Specialist will provide HSS, Sustainability and transitioning and program management for the Quality Improvement (QI) project. Reporting directly to the QI Program Manager, the Specialist will be responsible for health systems strengthening, sustainability, government capacity-building efforts, QI L&M component, while ensuring strong day-to-day program coordination, monitoring, and reporting.
- The role will serve as a critical bridge between technical QI priorities and operational program management, supporting government institutions through QI L&M component to plan, implement, finance, and scale QI interventions across disease programs. The Specialist will contribute to strategic government engagement, performance monitoring to transition plan, monitor and advocate for transition plan, working with Government systems and adaptive program management in alignment with Global Fund RSSH requirements and Jhpiego standards.
Responsibilities
Health Systems Strengthening, Sustainability & Scale up
- Provide national-level technical leadership and coordination for implementation of Health Systems Strengthening (HSS) strategies embedded within Quality Improvement (QI) programming, ensuring coherence and alignment across national, state, and LGA levels.
- Lead and support government institutions to institutionalize QI as a core health system function across the WHO HSS building blocks governance and leadership, health financing, health workforce, health information systems, service delivery, and medical products and commodities rather than as a standalone project approach.
- Support national and sub-national governments to embed QI within policies, strategic plans, annual operational plans, budgets, supervision systems, performance management frameworks, and accountability mechanisms, strengthening long-term system ownership and sustainability.
- Facilitate capacity strengthening of government institutions to plan, cost, finance, implement, and scale QI using domestic and blended financing mechanisms, including integration into routine government funding streams and sector budgets.
- Promote cross-program and cross-platform integration of QI, supporting alignment across disease programs and service delivery platforms to reduce fragmentation and improve system efficiency and effectiveness.
- Provide senior technical oversight to QI interventions to ensure alignment with evidence-based QI methodologies, national standards, and health sector priorities, while addressing systemic bottlenecks across HSS building blocks.
- Lead and support the design, adaptation, and rollout of blended learning curricula (in-person, virtual, and on-the-job) to build sustainable government capacity in QI, leadership, management, and health systems strengthening at national, state, and LGA levels.
- Strengthen mentorship, coaching, and supportive supervision models that reinforce continuous improvement, leadership accountability, and institutional learning across the health system.
- Ensure strong integration of data use, measurement, learning, and feedback loops within QI and HSS activities, promoting evidence-informed decision-making and adaptive system management.
- Coordinate and provide strategic oversight for the QI Leadership and Management (L&M) component, supporting government leaders to champion, govern, and scale QI initiatives. This includes development of L&M curricula and training materials, and deployment of QI at the point of care methodologies to identify and solve system-level challenges across HSS building blocks at national, state, and LGA levels, in close collaboration with State Team Leads.
- Support advocacy and strategic communications that elevate QI as a health system priority, promote visibility of results, and strengthen political, managerial, and financial commitment to sustained QI implementation.
Program Management & Coordination
- Support the QI Program Manager in coordinating national-level implementation of approved workplans, ensuring activities are delivered on time and to quality standards.
- Track and contribute to implementation progress, milestones, and deliverables, and escalate risks, delays, or performance gaps to the Program Manager.
- Support coordination across technical, M&E, finance, and grants teams to ensure seamless program execution.
- Contribute to development and review of workplans, budgets, procurement plans, and implementation schedules.
- Support preparation of technical inputs for donor reports, presentations, briefs, and learning products.
- Promote adaptive management by supporting learning reviews and use of data to inform course correction.
- Support routine monitoring of program performance indicators, outputs, and outcomes related to QI and HSS.
Government Engagement & Capacity Building
- Support routine engagement with government counterparts at national, state, and LGA levels, including across disease programs and MDAs.
- Facilitate coordination with key institutions includingNTBLCP, NPHCDA, NACA, FMoH, SMoHs, LGAs, and other relevant MDAs.
- Coordinate and support QI leadership and management strengthening activities, including leadership forums, TWGs, and planning sessions.
- Provide technical support to government counterparts on governance, leadership, and management for QI scale-up.
- Represent Jhpiego in technical meetings and coordination platforms as delegated by the Program Manager.
Reporting, Compliance & Accountability
- Prepare and submit timely, high-quality technical and programmatic reports to the QI Program Manager.
- Ensure compliance with Global Fund, government, and Jhpiego policies, procedures, and reporting requirements.
- Support grants management functions including documentation, activity tracking, and support to audits or reviews.
- Maintain accurate documentation of program activities, decisions, and learning
Required Qualifications
- Master’s degree in Public Health, Health Systems Management, Health Administration, Project Management, or a related field.
- Minimum of 7- 10 years of experience managing large, donor-funded health programs (preferably Global Fund).
- Demonstrated expertise in Quality Improvement, health systems strengthening, and sustainability/transition programming.
- Strong experience working with government counterparts at national and sub-national levels in Nigeria.
- Proven ability to manage complex programs, budgets, and multi-stakeholder partnerships.
- Excellent written and verbal communication skills, including donor reporting and high-level government engagement.
- Excellent leadership, organizational, and stakeholder engagement skills.
- Strong report writing, budgeting, and presentation skills; proficiency in Microsoft Office and project management tools.
- 8+ years experience in management, operational and technical expertise with a preference in Global health security and public health program implementation.
- Experience working with FMOH, NTBLCP, NACA, NPHCDA, NCDC, NMEP, NASCP -related agencies and State/LGA counterparts
- Certification in project management (PMDPro, PRINCE2, etc.) desirable.
- Willingness to travel frequently within Nigeria to support state-level implementation.
Knowledge, Skills and Abilities:
- Familiarity with Nigeria’s health systems and reporting structure and demonstrated ability to collaborate with government level officials to strengthen program implementation
- Excellent writing and communications skills, including demonstrated technical writing skills for publication
- Ability to work effectively with diverse international teams and willingness to learn and empower others
- Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
- References will be required.
- Demonstrated ability in working and collaborating with a wide range of local and international partner organizations
- Demonstrated experience in maintaining donor relations
- Excellent skills in facilitation, team building and coordination
go to method of application »
Overview
- The Senior Health Systems Strengthening Program Specialist will provide HSS, Sustainability and transitioning and program management for the Quality Improvement (QI) project. Reporting directly to the QI Program Manager, the Specialist will be responsible for health systems strengthening, sustainability, government capacity-building efforts, QI L&M component, while ensuring strong day-to-day program coordination, monitoring, and reporting.
- The role will serve as a critical bridge between technical QI priorities and operational program management, supporting government institutions through QI L&M component to plan, implement, finance, and scale QI interventions across disease programs. The Specialist will contribute to strategic government engagement, performance monitoring to transition plan, monitor and advocate for transition plan, working with Government systems and adaptive program management in alignment with Global Fund RSSH requirements and Jhpiego standards.
Responsibilities
Health Systems Strengthening, Sustainability & Scale up
- Provide national-level technical leadership and coordination for implementation of Health Systems Strengthening (HSS) strategies embedded within Quality Improvement (QI) programming, ensuring coherence and alignment across national, state, and LGA levels.
- Lead and support government institutions to institutionalize QI as a core health system function across the WHO HSS building blocks governance and leadership, health financing, health workforce, health information systems, service delivery, and medical products and commodities rather than as a standalone project approach.
- Support national and sub-national governments to embed QI within policies, strategic plans, annual operational plans, budgets, supervision systems, performance management frameworks, and accountability mechanisms, strengthening long-term system ownership and sustainability.
- Facilitate capacity strengthening of government institutions to plan, cost, finance, implement, and scale QI using domestic and blended financing mechanisms, including integration into routine government funding streams and sector budgets.
- Promote cross-program and cross-platform integration of QI, supporting alignment across disease programs and service delivery platforms to reduce fragmentation and improve system efficiency and effectiveness.
- Provide senior technical oversight to QI interventions to ensure alignment with evidence-based QI methodologies, national standards, and health sector priorities, while addressing systemic bottlenecks across HSS building blocks.
- Lead and support the design, adaptation, and rollout of blended learning curricula (in-person, virtual, and on-the-job) to build sustainable government capacity in QI, leadership, management, and health systems strengthening at national, state, and LGA levels.
- Strengthen mentorship, coaching, and supportive supervision models that reinforce continuous improvement, leadership accountability, and institutional learning across the health system.
- Ensure strong integration of data use, measurement, learning, and feedback loops within QI and HSS activities, promoting evidence-informed decision-making and adaptive system management.
- Coordinate and provide strategic oversight for the QI Leadership and Management (L&M) component, supporting government leaders to champion, govern, and scale QI initiatives. This includes development of L&M curricula and training materials, and deployment of QI at the point of care methodologies to identify and solve system-level challenges across HSS building blocks at national, state, and LGA levels, in close collaboration with State Team Leads.
- Support advocacy and strategic communications that elevate QI as a health system priority, promote visibility of results, and strengthen political, managerial, and financial commitment to sustained QI implementation.
Program Management & Coordination
- Support the QI Program Manager in coordinating national-level implementation of approved workplans, ensuring activities are delivered on time and to quality standards.
- Track and contribute to implementation progress, milestones, and deliverables, and escalate risks, delays, or performance gaps to the Program Manager.
- Support coordination across technical, M&E, finance, and grants teams to ensure seamless program execution.
- Contribute to development and review of workplans, budgets, procurement plans, and implementation schedules.
- Support preparation of technical inputs for donor reports, presentations, briefs, and learning products.
- Promote adaptive management by supporting learning reviews and use of data to inform course correction.
- Support routine monitoring of program performance indicators, outputs, and outcomes related to QI and HSS.
Government Engagement & Capacity Building
- Support routine engagement with government counterparts at national, state, and LGA levels, including across disease programs and MDAs.
- Facilitate coordination with key institutions includingNTBLCP, NPHCDA, NACA, FMoH, SMoHs, LGAs, and other relevant MDAs.
- Coordinate and support QI leadership and management strengthening activities, including leadership forums, TWGs, and planning sessions.
- Provide technical support to government counterparts on governance, leadership, and management for QI scale-up.
- Represent Jhpiego in technical meetings and coordination platforms as delegated by the Program Manager.
Reporting, Compliance & Accountability
- Prepare and submit timely, high-quality technical and programmatic reports to the QI Program Manager.
- Ensure compliance with Global Fund, government, and Jhpiego policies, procedures, and reporting requirements.
- Support grants management functions including documentation, activity tracking, and support to audits or reviews.
- Maintain accurate documentation of program activities, decisions, and learning
Required Qualifications
- Master’s degree in Public Health, Health Systems Management, Health Administration, Project Management, or a related field.
- Minimum of 7- 10 years of experience managing large, donor-funded health programs (preferably Global Fund).
- Demonstrated expertise in Quality Improvement, health systems strengthening, and sustainability/transition programming.
- Strong experience working with government counterparts at national and sub-national levels in Nigeria.
- Proven ability to manage complex programs, budgets, and multi-stakeholder partnerships.
- Excellent written and verbal communication skills, including donor reporting and high-level government engagement.
- Excellent leadership, organizational, and stakeholder engagement skills.
- Strong report writing, budgeting, and presentation skills; proficiency in Microsoft Office and project management tools.
- 8+ years experience in management, operational and technical expertise with a preference in Global health security and public health program implementation.
- Experience working with FMOH, NTBLCP, NACA, NPHCDA, NCDC, NMEP, NASCP -related agencies and State/LGA counterparts
- Certification in project management (PMDPro, PRINCE2, etc.) desirable.
- Willingness to travel frequently within Nigeria to support state-level implementation.
Knowledge, Skills and Abilities:
- Familiarity with Nigeria’s health systems and reporting structure and demonstrated ability to collaborate with government level officials to strengthen program implementation
- Excellent writing and communications skills, including demonstrated technical writing skills for publication
- Ability to work effectively with diverse international teams and willingness to learn and empower others
- Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
- References will be required.
- Demonstrated ability in working and collaborating with a wide range of local and international partner organizations
- Demonstrated experience in maintaining donor relations
- Excellent skills in facilitation, team building and coordination
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Overview
- The QI Program Manager (PM) will provide programmatic coordination, operational management, and performance oversight for Jhpiego Quality Improvement project in Nigeria. Reporting to the Project Director and working closely with Senior Technical Advisors, senior leadership, government counterparts, and donors, the Program Manager will ensure that project activities are strategically planned, efficiently implemented, and fully compliant with technical, financial, and donor requirements.
- The Program Manager will lead the project’s Health Systems Strengthening (HSS), sustainability, and government ownership agenda, supporting the institutionalization and scale-up of Quality Improvement across national, state, and LGA levels, and across disease programs. The role requires a strong blend of QI technical leadership, program management, government engagement, donor coordination, and knowledge management, with a focus on leadership development, capacity building, blended learning, and transition of QI investments to government systems.
Responsibilities
Program Coordination, Implementation and Reporting
- Provide day-to-day leadership and coordination of the Quality Improvement project, ensuring timely and high-quality delivery of all approved activities.
- Coordinate development and execution of detailed work plans, ensuring coherence across technical deliverables and best practice
- Translate approved workplans into detailed, actionable implementation schedules and oversee execution across national and state levels.
- Track implementation progress at National and state level, proactively identifying bottlenecks and facilitating timely resolution.
- Ensure effective coordination across technical, operations, finance, grants, and M&E teams to support integrated program delivery.
- Support the Project Director with strategic planning, adaptive management, and high-level decision-making.
- Ensure activities are implemented in line with Jhpiego and donor regulations, national strategies, and frameworks.
- Oversee tracking systems and dashboards for performance monitoring and early warning to flag delays or implementation risks.
- Apply Quality Improvement (QI) tools to monitor and enhance implementation quality across technical and community components.
- Prepare and coordinate submission of high-quality programmatic reports and deliverables to donors and stakeholders on time.
- Supervise and mentor program and field teams to strengthen leadership, communication, and implementation capacity.
- Conduct supportive supervision visits and ensure consistent technical and operational oversight at state level.
- Foster a collaborative, high-performance culture focused on results, learning, and accountability.
Health Systems Strengthening, Sustainability & Scale-Up
- Lead integration of Health Systems Strengthening (HSS) approaches within QI programming, with a strong focus on sustainability and transition to government ownership.
- Support national and state governments to plan, finance, implement, and scale Quality Improvement using domestic resources and existing systems.
- Strengthen institutional capacity of Ministries, Departments, and Agencies (MDAs) to embed QI within policies, annual operational plans, budgets, supervision systems, and performance management frameworks.
- Strengthen institutional capacity of Government and private sector towards release of approved budgeted funding for QI
- Promote alignment and integration of QI interventions across disease programs and service delivery platforms.
- Maintain strong, routine engagement with government counterparts atnational, state, and LGA levels, including across disease programs.
- Lead and coordinate theQI leadership and management component, supporting government leaders to champion, govern, and scale QI initiatives, including development of L&M curriculum, training materials, deployment of QHO point of care methodology to identify and solve HSS building block related problems at National, State and LGA levels working with State team leads
- Facilitate coordination with key institutions includingNTBLCP, NPHCDA, NACA, FMoH, SMoHs, LGAs, and other relevant MDAs.
- Represent Jhpiego in relevant government, partner, and donor coordination platforms as delegated by the Project Director.
- Support advocacy and strategic communications that promote visibility, uptake, and sustainability of QI outcomes.
Technical Oversight, Learning & Capacity Building
- Provide oversight of QI technical priorities, ensuring fidelity toevidence-based QI methodologies and Jhpiego standards.
- Coordinate the development and implementation ofblended learning approaches (in-person, virtual, and on-the-job) to strengthen individual and institutional QI capacity within government systems.
- Support mentorship, coaching, and supportive supervision models to strengthen sustainable QI leadership and management capacity.
- Coordinate capacity-building initiatives for staff, implementing partners, and stakeholders
- Ensure integration ofclinical quality, data use, measurement, and continuous improvement across all interventions.
Knowledge Management, Monitoring & Adaptive Learning
- Lead project-levelknowledge management, learning, and documentation, including best practices, lessons learned, and innovations from QI implementation.
- Lead program documentation, success stories, learning briefs, and dissemination of results through national and donor platforms, including archiving.
- Promote routine use of data for decision-making, learning cycles, and adaptive program management.
- Coordinate program reviews, pause-and-reflect sessions, and learning forums with government and partners.
- Support dissemination of learning through reports, briefs, dashboards, presentations, and donor and government platforms.
Donor Compliance, Financial Oversight & Accountability
- Ensure full compliance with Global Fund, government, and Jhpiego policies, procedures, and contractual requirements.
- Coordinate preparation and submission of high-quality donor reports, workplans, budgets, and ad-hoc requests.
- Work closely with finance and grants teams to monitor expenditures, burn rates, forecasts, and alignment of resources with program priorities.
- Support management of sub-awards and partner grants, ensuring accountability, documentation, and audit readiness
Required Qualifications
- Master’s degree in Public Health, Health Systems Management, Health Administration, Project Management, or a related field.
- Minimum of 10 years of experience managing large, donor-funded health programs (preferably Global Fund).
- Demonstrated expertise in Quality Improvement, health systems strengthening, and sustainability/transition programming.
- Strong experience working with government counterparts at national and sub-national levels in Nigeria.
- Proven ability to manage complex programs, budgets, and multi-stakeholder partnerships.
- Excellent written and verbal communication skills, including donor reporting and high-level government engagement.
- Excellent leadership, organizational, and stakeholder engagement skills.
- Strong report writing, budgeting, and presentation skills; proficiency in Microsoft Office and project management tools.
- 8+ years experience in management, operational and technical expertise with a preference in Global health security and public health program implementation.
- Experience working with FMOH, NTBLCP, NACA, NPHCDA, NCDC, NMEP, NASCP -related agencies.
- Certification in project management (PMDPro, PRINCE2, etc.) desirable.
- Willingness to travel frequently within Nigeria to support state-level implementation.
Knowledge, Skills and Abilities:
- Familiarity with Nigeria’s health systems and reporting structure and demonstrated ability to collaborate with government level officials to strengthen program implementation
- Excellent writing and communications skills, including demonstrated technical writing skills for publication
- Ability to work effectively with diverse international teams and willingness to learn and empower others
- Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
- References will be required.
- Demonstrated ability in working and collaborating with a wide range of local and international partner organizations
- Demonstrated experience in maintaining donor relations
- Excellent skills in facilitation, team building and coordination
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Overview
- The Senior Quality Improvement (QI) Specialist provides clinical and technical leadership for the design, implementation, scale-up, and institutionalization of Quality Improvement (QI) approaches across states, LGAs, health facilities, and communities. The role is hands-on, field-oriented, and clinically grounded, with direct responsibility for ensuring high-fidelity application of QI tools, methods, and standards, particularly in high-volume and high-burden facilities and communities.
- Working closely with the QI Advisor and State Team Lead, the Senior QI Specialist will supervise and mentor QI Specialists, provide technical backstopping to complex service delivery settings, and lead the integration of clinical quality and patient-centred care across HIV, TB, Malaria, RMNCH, and community health platforms. The role serves as a visible technical authority for QI at state and LGA levels.
Responsibilities
Clinical & Technical Leadership in Quality Improvement
- Provide advanced clinical and technical leadership, together with the QI Advisor, for the design, implementation, expansion, and institutionalization of Quality Improvement (QI) and Leadership & Management (L&M) interventions across states, LGAs, facilities, and communities.
- Lead rigorous application of QI methodologies (e.g., PDSA cycles, root cause analysis, process mapping, driver diagrams, run charts) to address complex clinical quality gaps, patient flow challenges, and service delivery bottlenecks—particularly in high-volume and high-burden facilities and communities.
- Serve as thetechnical authority on QI standards, indicators, tools, and measurement, ensuring fidelity, clinical rigor, and consistency across all service delivery platforms.
Supervision, Capacity Building & High-Volume Facility Backstopping
- Supervise, mentor, and coach QI Specialistsand provide technical oversight to government QI teams to strengthen coaching, supportive supervision, data use, and implementation fidelity.
- Lead and supportQI capacity building through training, on-site mentoring, skills-building, peer-to-peer learning, and clinical improvement collaboratives using blended in-person and virtual approaches, including support to monthly Leadership & Management meetings.
- Providedirect technical backstopping to high-volume and high-burden facilities and communities demonstrating complex clinical, operational, or data-quality challenges, ensuring quality, safety, and patient-centred care.
Integrated Service Delivery, Scale-Up, Digital Innovation & Data Use
- Guide and support the integration of HIV, TB, Malaria, RMNCH, and community interventions at service delivery points using QI approaches to improve coordination of care and patient-level outcomes.
- Provide senior technical oversight for expansion and scale-up of QI into new LGAs, facilities, and communities, ensuring quality is maintained during rapid growth and adaptations remain context-appropriate.
- Provide technical leadership for the use of HMIS and digital QI tools, including DHIS2, facility registers, dashboards, and digital reporting platforms.
- Strengthen data analysis, interpretation, and visualization to support real-time decision-making, performance monitoring, and continuous improvement at facility, LGA, and state levels.
Government Engagement, Institutionalization, Learning & Knowledge Management
- Support integration of QI intoroutine government systems by strengthening technical linkages with Ministries of Health, LGAs, and relevant agencies, and contributing to institutionalization, ownership, and sustainability.
- Serve as a senior technical liaison with government counterparts, partners, and professional bodies, and represent Jhpiego in high-level technical forums, coordination meetings, and learning platforms related to Quality Improvement.
- Contribute to program planning (workplans, SOPs, technical tools, indicators, and guidance) and coordination with government.
- Lead learning, documentation, and knowledge management, including synthesis of data-driven evidence, lessons learned, case studies, success stories, donor deliverables, presentations, and dissemination of best practices.
Required Qualifications
- Health professional qualification (Medical Doctor, Nurse, Midwife, Public Health, or related clinical discipline).
- Minimum of 7 - 10 years of experience in public health program implementation with strong emphasis on clinical Quality Improvement and service delivery.
- Demonstrated experienceleading and supervising QI teams and supporting complex, high-volume health facilities.
- Proven experience integratingHIV, TB, Malaria, RMNCH, and community health services using QI methodologies.
- Strong experience working withgovernment counterparts at state and LGA levels.
- Experience supportingdigital health tools, dashboards, or data-driven QI is an advantage.
- Excellent facilitation, mentoring, analytical, and technical writing skills.
- Proven ability to manage complexity, multiple stakeholders, and multi-state programs.
- Willingness to travel extensively within assigned states.
Knowledge, Skills and Abilities:
- Familiarity with Nigeria’s health systems and reporting structure and demonstrated ability to collaborate with government level officials to strengthen program implementation
- Excellent writing and communications skills, including demonstrated technical writing skills for publication
- Ability to work effectively with diverse international teams and willingness to learn and empower others
- Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
- References will be required.
- Demonstrated ability in working and collaborating with a wide range of local and international partner organizations
- Demonstrated experience in maintaining donor relations
- Excellent skills in facilitation, team building and coordination
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Overview
- The Quality Improvement (QI) Technical Assistant will provide technical and analytical support to Jhpiego’s Quality Improvement (QI) project, working closely with QI technical teams, M&E, and Research & Learning functions. Based in Abuja, the role supports design, implementation, measurement, learning, and documentation of QI interventions, ensuring consistent application of QI methodologies and tools across supported states, LGAs, facilities, and communities.
- The QI Technical Assistant will support technical preparation of QI activities, assist with analysis and visualization of QI data, contribute to development of QI tools and learning materials, and support synthesis of evidence and lessons learned. The role is ideal for a technically inclined professional seeking to grow in QI methods, health systems improvement, and data-driven learning.
Responsibilities
Technical Support to Quality Improvement Interventions
- Provide hands-on technical support to QI Advisors and Senior QI Specialists in the design and implementation of QI activities across service delivery platforms.
- Support preparation and refinement of QI tools and methodologies, including driver diagrams, process maps, change packages, PDSA documentation templates, and run charts.
- Support technical planning for QI learning sessions, collaboratives, coaching visits, and Leadership & Management meetings.
QI Measurement, Data Analysis & Visualization
- Supportcollection, cleaning, basic analysis, and visualization of QI data from facilities, LGAs, and communities.
- Assist in development and maintenance of QI dashboards, charts, and summaries to support technical review and decision-making.
- Work closely with theM&E and Research & Learning teams to ensure alignment between QI indicators, data systems, and reporting requirements.
- Support routine review of QI data to identify trends, gaps, and areas requiring technical attention.
Learning, Documentation & Knowledge Support
- Support documentation of QI implementation processes, lessons learned, and best practices from state-level implementation.
- Assist in preparation of technical briefs, learning summaries, case studies, and presentations for internal review, government engagement, and donor reporting.
- Support coordination of learning activities, including preparation of technical materials, documentation of discussions, and follow-up on action points.
- Contribute to maintenance of technical repositories of QI tools, guidance, and learning products.
Research, Innovation & Continuous Improvement
- Supportoperational research, learning studies, and assessments related to QI implementation, as guided by the Research & Learning team.
- Assist in literature reviews, synthesis of evidence, and documentation of innovations and emerging practices in Quality Improvement.
- Support pilot testing and documentation ofnew QI tools, digital solutions, or improvement approaches, under technical guidance.
Technical Coordination & Capacity Support
- Provide technical backstopping tostate QI teams as requested, including review of QI plans, tools, and data submissions.
- Support coordination betweenQI, M&E, HSS, and Research & Learning teams to ensure coherence and technical quality.
- Participate in technical meetings, review sessions, and learning forums, providing analytical and documentation support.
Required Qualifications
- Bachelor’s degree in public health, Health Sciences, Sciences, Nursing, Medicine, Epidemiology, Biostatistics, or a related field
- 2-3 years of experience supporting Quality Improvement, health programs, or data-driven health interventions.
- Basic to intermediate knowledge of Quality Improvement methodologies (g., PDSA cycles, root cause analysis, run charts).
- Experience working withhealth data, including basic analysis and visualization (Excel, DHIS2 outputs, dashboards).
- Strong analytical, documentation, and technical writing skills.
- Ability to work closely with multidisciplinary technical teams and learn rapidly.
- Strong attention to detail and commitment to technical quality.
- Willingness to travel periodically to support state-level technical activities.
Knowledge, Skills and Abilities:
- Prior exposure toQI collaboratives, supportive supervision, or learning health systems.
- Familiarity withdigital health tools or QI dashboards.
- Interest inresearch, learning, and continuous improvement.
- Strong problem-solving mindset and curiosity.
- Familiarity with Nigeria’s health systems and reporting structure and demonstrated ability to collaborate with government level officials to strengthen program implementation
- Excellent writing and communications skills, including demonstrated technical writing skills for publication
- Ability to work effectively with diverse international teams and willingness to learn and empower others
- Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
- References will be required.
- Demonstrated ability in working and collaborating with a wide range of local and international partner organizations
- Demonstrated experience in maintaining donor relations
- Excellent skills in facilitation, team building and coordination
Method of Application
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