Program Manager at Jhpiego - John Hopkins University

Overview

• The QI Program Manager (PM) will provide programmatic coordination, operational management, and performance oversight for Jhpiego Quality Improvement project in Nigeria. Reporting to the Project Director and working closely with Senior Technical Advisors, senior leadership, government counterparts, and donors, the Program Manager will ensure that project activities are strategically planned, efficiently implemented, and fully compliant with technical, financial, and donor requirements.
• The Program Manager will lead the project’s Health Systems Strengthening (HSS), sustainability, and government ownership agenda, supporting the institutionalization and scale-up of Quality Improvement across national, state, and LGA levels, and across disease programs. The role requires a strong blend of QI technical leadership, program management, government engagement, donor coordination, and knowledge management, with a focus on leadership development, capacity building, blended learning, and transition of QI investments to government systems.

Responsibilities

Program Coordination, Implementation and Reporting

• Provide day-to-day leadership and coordination of the Quality Improvement project, ensuring timely and high-quality delivery of all approved activities.
• Coordinate development and execution of detailed work plans, ensuring coherence across technical deliverables and best practice
• Translate approved workplans into detailed, actionable implementation schedules and oversee execution across national and state levels.
• Track implementation progress at National and state level, proactively identifying bottlenecks and facilitating timely resolution.
• Ensure effective coordination across technical, operations, finance, grants, and M&E teams to support integrated program delivery.
• Support the Project Director with strategic planning, adaptive management, and high-level decision-making.
• Ensure activities are implemented in line with Jhpiego and donor regulations, national strategies, and frameworks.
• Oversee tracking systems and dashboards for performance monitoring and early warning to flag delays or implementation risks.
• Apply Quality Improvement (QI) tools to monitor and enhance implementation quality across technical and community components.
• Prepare and coordinate submission of high-quality programmatic reports and deliverables to donors and stakeholders on time.
• Supervise and mentor program and field teams to strengthen leadership, communication, and implementation capacity.
• Conduct supportive supervision visits and ensure consistent technical and operational oversight at state level.
• Foster a collaborative, high-performance culture focused on results, learning, and accountability.

Health Systems Strengthening, Sustainability & Scale-Up

• Lead integration of Health Systems Strengthening (HSS) approaches within QI programming, with a strong focus on sustainability and transition to government ownership.
• Support national and state governments to plan, finance, implement, and scale Quality Improvement using domestic resources and existing systems.
• Strengthen institutional capacity of Ministries, Departments, and Agencies (MDAs) to embed QI within policies, annual operational plans, budgets, supervision systems, and performance management frameworks.
• Strengthen institutional capacity of Government and private sector towards release of approved budgeted funding for QI
• Promote alignment and integration of QI interventions across disease programs and service delivery platforms.
• Maintain strong, routine engagement with government counterparts atnational, state, and LGA levels, including across disease programs.
• Lead and coordinate theQI leadership and management component, supporting government leaders to champion, govern, and scale QI initiatives, including development of L&M curriculum, training materials, deployment of QHO point of care methodology to identify and solve HSS building block related problems at National, State and LGA levels working with State team leads
• Facilitate coordination with key institutions includingNTBLCP, NPHCDA, NACA, FMoH, SMoHs, LGAs, and other relevant MDAs.
• Represent Jhpiego in relevant government, partner, and donor coordination platforms as delegated by the Project Director.
• Support advocacy and strategic communications that promote visibility, uptake, and sustainability of QI outcomes.

Technical Oversight, Learning & Capacity Building

• Provide oversight of QI technical priorities, ensuring fidelity toevidence-based QI methodologies and Jhpiego standards.
• Coordinate the development and implementation ofblended learning approaches (in-person, virtual, and on-the-job) to strengthen individual and institutional QI capacity within government systems.
• Support mentorship, coaching, and supportive supervision models to strengthen sustainable QI leadership and management capacity.
• Coordinate capacity-building initiatives for staff, implementing partners, and stakeholders
• Ensure integration ofclinical quality, data use, measurement, and continuous improvement across all interventions.

Knowledge Management, Monitoring & Adaptive Learning

• Lead project-levelknowledge management, learning, and documentation, including best practices, lessons learned, and innovations from QI implementation.
• Lead program documentation, success stories, learning briefs, and dissemination of results through national and donor platforms, including archiving.
• Promote routine use of data for decision-making, learning cycles, and adaptive program management.
• Coordinate program reviews, pause-and-reflect sessions, and learning forums with government and partners.
• Support dissemination of learning through reports, briefs, dashboards, presentations, and donor and government platforms.

Donor Compliance, Financial Oversight & Accountability

• Ensure full compliance with Global Fund, government, and Jhpiego policies, procedures, and contractual requirements.
• Coordinate preparation and submission of high-quality donor reports, workplans, budgets, and ad-hoc requests.
• Work closely with finance and grants teams to monitor expenditures, burn rates, forecasts, and alignment of resources with program priorities.
• Support management of sub-awards and partner grants, ensuring accountability, documentation, and audit readiness

Required Qualifications

• Master’s degree in Public Health, Health Systems Management, Health Administration, Project Management, or a related field.
• Minimum of 10 years of experience managing large, donor-funded health programs (preferably Global Fund).
• Demonstrated expertise in Quality Improvement, health systems strengthening, and sustainability/transition programming.
• Strong experience working with government counterparts at national and sub-national levels in Nigeria.
• Proven ability to manage complex programs, budgets, and multi-stakeholder partnerships.
• Excellent written and verbal communication skills, including donor reporting and high-level government engagement.
• Excellent leadership, organizational, and stakeholder engagement skills.
• Strong report writing, budgeting, and presentation skills; proficiency in Microsoft Office and project management tools.
• 8+ years experience in management, operational and technical expertise with a preference in Global health security and public health program implementation.
• Experience working with FMOH, NTBLCP, NACA, NPHCDA, NCDC, NMEP, NASCP -related agencies.
• Certification in project management (PMDPro, PRINCE2, etc.) desirable.
• Willingness to travel frequently within Nigeria to support state-level implementation. 

Knowledge, Skills and Abilities:

• Familiarity with Nigeria’s health systems and reporting structure and demonstrated ability to collaborate with government level officials to strengthen program implementation
• Excellent writing and communications skills, including demonstrated technical writing skills for publication
• Ability to work effectively with diverse international teams and willingness to learn and empower others
• Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
• References will be required.
• Demonstrated ability in working and collaborating with a wide range of local and international partner organizations
• Demonstrated experience in maintaining donor relations
• Excellent skills in facilitation, team building and coordination